Home Depot - From Platform Ops to Dev Enablement
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Transcript of Home Depot - From Platform Ops to Dev Enablement
EnlightenmentWe are a product team.
Developers are our customers.We need to deliver a great experience.
“We see ourselves as a business enabler, not a cost
center.But how do you do that?
The same way Home Depot does everything else.
Deliver products & services that add value
- Polyglot- Zero downtime upgrades- Blue / green deployments- Easy scaling- Instant provisioning- Self-service routing
Conversation-based support model
- No tickets- No email- No waiting- Dedicated, rotating, support
pair- Slack, Hangouts, WebEx
Commitment to empowerment
- Self-service everything- Remove constraints- Automate- Remove approval gates- Trust & verify
Deliver an interconnected experience
- “Home Depot of One”- “Infrastructure of One”- APIs for change records- Self-service networking- Metadata APIs- Server as a Service
The hard parts✘More of a cultural transformation – Continuous
Improvement✘Balancing conflicting motivations – Product Owner✘Knowing when to say ”no” – Change Agent
CreditsSpecial thanks to all the people who made and released these awesome resources for free:✘ Presentation template by SlidesCarnival