Holistic Wellness Work-Life Balance

33
Work-Life Balance : The Challenge of Public Servants L’équilibre vie-travail : Le défi des fonctionnaires Yaniv Benzimra, Ph.D. © Psychologues Consultants Y2

description

A study by Health Canada reported that 40% of Canadian employees have difficulty managing their professional and personal obligations. Those feeling high levels of stress because of difficulty balancing work and personal lives have absenteeism rates twice as high as those who report little stress in their lives (Canadian Mental Health Association, 2004)Women seem more affected by these difficulties; nonetheless 49% of men also report that they have difficulty achieving a balance between their personal and professional lives.3,400,000 Canadian workers suffer from burnout (Statistics Canada, 2004)40 % attributable to individual factors60 % attributable to organizational factors48% of absenteeism has a “mental health dimension”

Transcript of Holistic Wellness Work-Life Balance

Page 1: Holistic Wellness Work-Life Balance

Work-Life Balance : The Challenge of Public Servants

L’équilibre vie-travail : Le défi des fonctionnaires Yaniv Benzimra,

Ph.D.© Psychologues Consultants Y2

Page 2: Holistic Wellness Work-Life Balance

The Current Situation• A study by Health Canada reported that 40% of Canadian employees

have difficulty managing their professional and personal obligations.

• Those feeling high levels of stress because of difficulty balancing work and personal lives have absenteeism rates twice as high as those who report little stress in their lives (Canadian Mental Health Association, 2004)

• Women seem more affected by these difficulties; nonetheless 49% of men also report that they have difficulty achieving a balance between their personal and professional lives.

• 3,400,000 Canadian workers suffer from burnout (Statistics Canada, 2004)

• 40 % attributable to individual factors• 60 % attributable to organizational factors

• 48% of absenteeism has a “mental health dimension”

2© Psychologues Consultants Y2

Page 3: Holistic Wellness Work-Life Balance

Worst current stressors / Pires stresseurs actuels

Canadian Senior Executives

• The 4 most frequently reported stressors of executives are:1. Work overload / Surcharge de travail2. Lack of work-life balance / Manque d’équilibre

entre la vie personnelle et professionnelle 3. Managing interpersonal relations at work /

Gestion des relations interpersonnelles au travail

4. Frequent contacts with clients / Contacts fréquents avec clients

3© Psychologues Consultants Y2

Page 4: Holistic Wellness Work-Life Balance

What is work-life balance?

• It is a state of well being that an individual wishes to attain, that allows him or her to efficiently manage multiple responsibilities (work, home, community) while maintaining good physical, emotional and family health.

What is stress? An imbalance between demands and ability to meet those demands in an allotted time frame.

4© Psychologues Consultants Y2

Page 5: Holistic Wellness Work-Life Balance

Lack of balance – the signs

• Feeling a loss of control, and a loss of feeling for work, and of being the ideal professional;

• Persistent fatigue (long hours, poor diet, sleep and other problems, illness, interpersonal conflicts)

• Feeling of always being on the run…without reaching your goal;

• Guilt and regret are integral parts of your life;• STRESS builds!• Social life…what social life???

5© Psychologues Consultants Y2

Page 6: Holistic Wellness Work-Life Balance

How stressed am I?

• Take 5 minutes to complete this mini inventory

6© Psychologues Consultants Y2

Page 7: Holistic Wellness Work-Life Balance

Psychological Well Being Bien-être psychologique

Indicators/indicateurs:1. Life satisfaction/Satisfaction de vie2. Job satisfaction/Satisfaction au travail3. Stress 4. Distress/Détresse5. Social & Organisational Support/Soutien Social et

Organisationnel6. Stressors (Perceptions)/Stresseurs (Perceptions)

7© Psychologues Consultants Y2

Page 8: Holistic Wellness Work-Life Balance

Simplified Model of Stress Simplified Model of Stress (Benzimra)(Benzimra)

Social Support

Family, partner,

friends, etc.

Supervisors

Colleagues

Lack of Balance(Stress)

Coping Strategies

DistressStressors(Perceptions)

8© Psychologues Consultants Y2

Page 9: Holistic Wellness Work-Life Balance

9

Les facteurs individuels menant à la détresse

Les facteurs personnels

• Selon Lee et Aschfort (1996), 40% des causes de la détresse psychologique serait associées à des facteurs personnels.

• Responsabilités et stresseurs hors-travail (famille, santé, etc.)• Manque de soutien social• Distortions cognitives• Personnalité (Dispositions personnelles à l’idéalisation, au

perfectionnisme)• Attentes élevées• Implication très poussées au sein de l’organisation• Faible estime de soi• Motivation extrinsèque

© Psychologues Consultants Y2

Page 10: Holistic Wellness Work-Life Balance

10

Les facteurs organisationnels menant à la détresse

Les facteurs organisationnels (karasek et Theorell, 1990)

a) Les demandes (physiques et psychologiques)• La surcharge de travail • Incongruence entre les valeurs de l’organisation et de

l’employé(e)• Conflit des rôles (plusieurs patrons, exigences conflictuelles)• Ambiguïté des rôles

b) Les ressources • Habileté de répondre aux demandes organisationnelles• Manque de contrôle sur l’exécution des tâches• Soutien social et qualité du réseau des relations• justice dans l’entreprise

© Psychologues Consultants Y2

Page 11: Holistic Wellness Work-Life Balance

Conséquences?

• Physiques• Psychologiques• Sociales• Spirituelles

11© Psychologues Consultants Y2

Page 12: Holistic Wellness Work-Life Balance

Conséquences d’un manque d’équilibre (des exemples)

• Pression sanguine élevée• Crise cardiaque• Battements cardiaques élevés• Problèmes gastro-intestinaux (ex: ulcères,

problèmes avec l’eosophage et le colon)• Système immunitaire moins résilient• Douleur (i.e., maux de tête/dos/pied, arthrite)• Anxiété• Phobies• Dépression• Insomnie• Fatigue chronique• Bruxisme (grincement des dents)

12© Psychologues Consultants Y2

Page 13: Holistic Wellness Work-Life Balance

FRAME OF MIND

• Once we took stock of our current state of mind, we then must realize the importance of our well-being – by putting aside our guilt and our oversensitivity;

• Need to focus on your development: Managing work-life balance as a competency

• Willingness to experiment and to try new things, even if you make mistakes.

• ‘I found 5000 ways how not to make a light bulb work’ (Thomas A. Edison)

13© Psychologues Consultants Y2

Page 14: Holistic Wellness Work-Life Balance

A Comprehensive Approach• Looking at the Individual

• Looking at the Organisation (what is working well; what can be improved)

• Individual changes + Organisational changes = enhanced individual and organisational well being

14© Psychologues Consultants Y2

Page 15: Holistic Wellness Work-Life Balance

My « action plan »

*Current situation *Ideal situation What to do to attain work-life balance ?

Overall, I find that …-My work-life balance is Perfect -My work-life balance is OK-I have little/no life out of work?

Do I spend little/a good amount/most of my time at work/home doing things I enjoy doing?

To me, a perfect work-life balance means…..

To improve my work-life balance i really need to ……

15

Entre travail et famille : Arrivez-vous à maintenir l’équilibre ?

© Psychologues Consultants Y2

Page 16: Holistic Wellness Work-Life Balance

Gestion préventive de la détresse

Accroître votre résistance par:1. Nutrition2. Exercice (et saines habitudes de vie)3. Sommeil4. Soutien social (positif!)5. Suivre conseils médicaux (médicaments, suivis

réguliers, dépistages)6. Relaxation (respirations profondes,

décontraction musculaires)

16© Psychologues Consultants Y2

Page 17: Holistic Wellness Work-Life Balance

Relaxation Strategies

Different types:1. Deep breathing2. Progressive muscular relaxation3. Mental Imagery

Relaxation will help you:1. Better manage your emotional reactions2. Diminish your overall level of stress3. Rest rapidly4. Deeper sleep (feel rested and energetic in the

morning!)

17© Psychologues Consultants Y2

Page 18: Holistic Wellness Work-Life Balance

Coping strategies

Direct Coping Strategies:1. Identify and specify stressor2. Generate different potential solutions3. Try and adapt solutions

Social Support: 1. Don’t underestimate the power of social support2. Seek and provide support (instrumental and

emotional)

Perceptions and Attitude:1. Choose your attitude 2. Challenge your negative perceptions

18© Psychologues Consultants Y2

Page 19: Holistic Wellness Work-Life Balance

My « Current » day/week: Towards an ideal

Hours(day)

Priority ()

Is this meaningful

Do I enjoy it?

Should I invest less,

same or more time?

Work activities:

Projects

Administrative tasks

Emails

Meetings

Phone

Employees’ work

HR challenges

Other (specify: )

Other (specify: )

Other (specify: )

Other (specify: ) Psychologues Consultants Y2 19

Page 20: Holistic Wellness Work-Life Balance

Stratégies individuelles proactives

Le manque de temps est un obstacle , donc:

1. Établissez vos priorités (carrière, famille, finance) en vous fixant des objectifs réalistes et déterminez des plans pour les atteindre

2. Passez à l’action (cessez de vivre dans le souhait et l’envie)

3. N’essayez pas de tout faire (travail en équipe, délégation, partage/rotation des responsabilités, acceptez que tout ne soit pas fait exactement comme vous le feriez et au moment que vous le voulez)

4. Engagez quelqu’un (avantages nombreux!)5. Faites une place à l’imprévu (sortez de votre routine

pour accroître les opportunités de socialisation)6. Lâcher prise (ne pas essayer de contrôler les choses sur

lesquelles vous n’avez pas de contrôle)

20© Psychologues Consultants Y2

Page 21: Holistic Wellness Work-Life Balance

Stratégies organisationnelles

Plusieurs stratégies organisationnelles peuvent être mises en place afin

de favoriser un équilibre vie-travail pour ses employés:

1. Charge de travail/attentes réalistes pour l’unité 2. Combler les postes vacants avec des gens qualifiés3. Faire une analyse des ressources actuelles et apporter

changements4. Promouvoir une culture organisationnelle et un bon

climat de travail5. Travail en équipe/Networking 6. Accommodation (horaires flexibles, télétravail, semaines

réduites)

21© Psychologues Consultants Y2

Page 22: Holistic Wellness Work-Life Balance

WORK-LIFE BALANCE: GROUP EXERCICE

Groups 1-6: Managing workload concerns

Groups 7-12: Promoting a healthy and positive work climate.

22© Psychologues Consultants Y2

Page 23: Holistic Wellness Work-Life Balance

BALANCE & HAPPINESS

ÉQUILIBRE ET LE BONHEUR

23© Psychologues Consultants Y2

Page 24: Holistic Wellness Work-Life Balance

24

Les facteurs individuels menant à la détresse

Une question de GESTION DU TEMPSUne question de GESTION DE L’ENERGIEUne question d’ÊTRE EFFICIENT

Et le BONHEUR???

© Psychologues Consultants Y2

Page 25: Holistic Wellness Work-Life Balance

The Quest for Success and Today’s Reality

• Achievement oriented society

• Pursuit of professional success (often defined by $$$)

• Increase in percentages of distressed individuals

• Towards emotional bankruptcy

25© Psychologues Consultants Y2

Page 26: Holistic Wellness Work-Life Balance

LA THÉORIE DU HAMBURGER (Tal Ben- Shahar)

1. Le ‘viveur’ = bénéfice immédiat/préjudice futur (e.g., le double burger au fromage);

2. Le ‘fonceur’ = préjudice immédiat/bénéfice futur (e.g., le végé-burger sans rien);

3. Le ‘défaitiste’ = préjudice immédiat et futur (e.g., hamburger gras et qui ne goute pas bon);

4. Le ‘bonheur’ = bénéfice immédiat et futur (e.g., savoureux comme le double burger au fromage et bon pour la santé comme le végé-burger)

26© Psychologues Consultants Y2

Page 27: Holistic Wellness Work-Life Balance

Dans quel(s) quadrant(s) du schéma passez-vous le plus de temps?

27© Psychologues Consultants Y2

Page 28: Holistic Wellness Work-Life Balance

Are you also on the differed life-plan?

Adhérez-vous au plan de vie différé?

28© Psychologues Consultants Y2

Page 29: Holistic Wellness Work-Life Balance
Page 30: Holistic Wellness Work-Life Balance

Employee Assistance Programs

Seeking professional help to prevent and to treat (i.e.,Employee Assistance Programs, wellness coaching)

30© Psychologues Consultants Y2

Page 31: Holistic Wellness Work-Life Balance

Summary: a little reminder

• We are the authors of our lives: live your life in line with YOUR values and YOUR principles!!!

• Don’t forget: the goal is to achieve a sense of well-being!

• Frame of mind is important.• What works for one individual does not

necessarily work for another;• What has worked for 3, 4 or 5 years might not

work today;• Be prepared to adapt along the way.

31© Psychologues Consultants Y2

Page 32: Holistic Wellness Work-Life Balance

32

Exercices

Tests gratuits sur la santé mentale et le burnout

(la validité scientifique n'a pas été démontrée)

• http://pages.globetrotter.net/consultrapae/evaluations.

• http://questionnaires.sympatico.ca/msn/tests/sante/epuisement/

• http://www.cmq.org/DocumentLibrary/UploadedContents/CmsDocuments/Bulletin-2007-hiver-dossier-questionnaire.pdf

© Psychologues Consultants Y2

Page 33: Holistic Wellness Work-Life Balance

y2cp.com - 819.777.7744

http://www.y2cp.com/ateliers/equilibre_balance/

[email protected]

© Y2 Consulting Psychologists 33