Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at...

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Holiday 2012 Stop & Shop NE Merchandising Plan

Transcript of Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at...

Page 1: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Holiday 2012Stop & Shop NE Merchandising Plan

Page 2: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions & direct retail elements

Ahold 90.6% 82.9% 83.5% 83.6% 85.15%

Giant Carlisle 93.8% 88.2% 88.3% 88.8% 89.77%

SSNY 90.4% 84.1% 85.1% 82.9% 85.62%

Giant Landover

91.8% 78.3% 86.2% 80.1% 84.1%

SSNE 87.6% 79.8% 76.1% 81.6% 81.27%

DivisionHWN

HLDY VALESTR

AVG

Page 3: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Walmart

20

11

201

0

WAG Target

35.1

Wegmans Giant PA

32.2

CVS

33.3

Kroger

28.5

Ahold SSNY SSNE Giant MD

27.7

Safeway

0.4(0.4) (0.7) (1.2) (0.4)5.3 9.4(3.1) 3.3 (0.1)1.8(1.4)Chg

45.846.3

35.036.4

33.3

30.831.5

29.128.0

25.2 25.725.324.3

25.5

22.923.3

18.3

14.514.5

Holiday Candy % of Converted ShoppersNielsen HH Panel: 2010 vs. 2011

Giant MD drove total Ahold conversion increase while SS and Giant PA saw declines. SSNE had direct loss to CVS

Source: Nielsen HH Panel

Page 4: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

2012 SSNE Holiday Growth Strategies

1. Meet the Demands of the Holiday Shopper at SSNE

2. Upgrade quality of merch based on Ahold shopper research- Set the Holiday Mood in store through core display solutions - Simplify the layout of the Seasonal Aisle- Place all seasonal instant consumables at front ends

3. Increase shopper participation with promotions/recipes that incent basket building

Page 5: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

70

80

90

100%

Wal Mart

78%

72%

Target

92%91%

Walgreens

90%90%

CVS

89%

85%

Kroger

82%81%

DollarStore

85%83%

Ahold

Ho

liday

Ever

yday 84%

91%

Shoppers tend to rate retailer satisfaction higher during seasons, but Ahold recorded less satisfaction among Holiday shoppers

Retailer SatisfactionSomewhat or Highly satisfied

+2% +2%+1%+4%+1% +0% -7%

Source: 2011 Hershey Seasons Tracking Study for Holiday '11 5

Page 6: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Action #1 - The opportunity is in “smoothing” the experience across the SSNE store to immerse the customer in a festive atmosphere

Mass Lobby Weak Side Lobby

No Seasonal Thematic uniformity during 2011 in order to set seasonal mood to shoppers

Page 7: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Packaged Candy lobby anchor displays drive sales and share

Source: Nielsen

Competitor Retailer A

+9% Retail CPC sales

+3.4pts Mkt Share

Competitor Retailer B

+32% Retail CPC sales

+5.3pts Mkt Share

Lobby leading CPC Classic Bag Displays

Page 8: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Majority of SSNE Choc Pkg displays were inside the Seasonal Aisle; should be in lobby and leading aisle throughout season

Front Runway 11.0%23.0%

Rear Runway 5.6%11.8%

Lobby 3.8% 7.5%

Lft/Rt Runway 0.6% 1.5%

In Aisle 14.9%19.7%

Seasonal Aisle 79.0%86.1%

Checkout 1.7% 1.5%

1

32

4

65

Source: Nielsen Sales Rates

11

3 3

1

22

4

4

5

6

SSNE % Market Display

Location 12/3/11 12/31/11

7

Holiday Choc PkgHoliday 2011

7

Source: Nielsen

4

4

4

5

Page 9: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Starting 11/1 signal to shoppers that the season has arrived by creating seasonal solution centers lead by Holiday Candy Dish in both lobbies (Hershey Holiday Kisses)

Ahold Basket Analyzer – Herhsey Holiday Kisses

Holiday Kisses have high correlation in basket to these items that should be built as a total Holiday solution within both lobbies:

-GM Holiday table accent items-GM bows and gift-wrap

-Baking ingredients-Floral (poinsettia's)-Seasonal produce

Page 10: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

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1. Set the Holiday Mood in total store on 11/1 – Smooth front of store (lobby) themes by encompassing Candy Dish displays (Kisses) with GM, Floral & Produce

2. Leverage all thematic POS & directional aids/signage on lobby displays educating shoppers the location of seasonal aisle

3. Cross Merchandise seasonal confections in other areas of store with Snacks (DSD), Bargain Aisle, & bakery through use of corrugated displays

1. Set the Holiday Mood in total store on 11/1 – Smooth front of store (lobby) themes by encompassing Candy Dish displays (Kisses) with GM, Floral & Produce

2. Leverage all thematic POS & directional aids/signage on lobby displays educating shoppers the location of seasonal aisle

3. Cross Merchandise seasonal confections in other areas of store with Snacks (DSD), Bargain Aisle, & bakery through use of corrugated displays

Ask your Hershey Rep

Action #1 Recap of Actions:

Page 11: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Seasonal Aisle Channel Strips

Actions:Stores to receive Channel Strip POS to the attention of store manager by10/30/12. POS Kit to include:

Candy Dish – 21 strips (4ft in length)

Baking/Crafts - 7 strips (4ft in length)

Novelty/Stocking Stuffers – 6 strips (4ft in length)

Gifting - 14 strips (4ft in length)

Instructional Guide

First place channel strips in aisle prior to merchandising product on shelf

Use Bib Tags for all items on shelf to communicate pricing to shoppers

Your Hershey representative will have additional channel strips as needed through Holiday

Actions:Stores to receive Channel Strip POS to the attention of store manager by10/30/12. POS Kit to include:

Candy Dish – 21 strips (4ft in length)

Baking/Crafts - 7 strips (4ft in length)

Novelty/Stocking Stuffers – 6 strips (4ft in length)

Gifting - 14 strips (4ft in length)

Instructional Guide

First place channel strips in aisle prior to merchandising product on shelf

Use Bib Tags for all items on shelf to communicate pricing to shoppers

Your Hershey representative will have additional channel strips as needed through Holiday

Page 12: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

24ft Seasonal Aisle Channel Strip Layout (by footage)

Novelty/ Stocking Stuffer space24ft across top shelf

Candy Dish space12ft

Baking/Crafts space

4ft

Gifting space

8ft

Seasonal Aisle Channel Strips to support POG Layout:

SeasonalAisle

Entrance

First sectionMost internal

section

Page 13: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Also setting seasonal aisle end caps based upon buying patterns, plus leading the aisle with Hershey Holiday Kisses will drive traffic down the aisle leading to greater conversion

Early Season11/1 – 11/18/12

Mid Season11/19 – 12/10/12

Late Season12/11 – 12/25/12

Primary GM/Grocery End Cap #1

Sharing at HomeCandy Dish - Classic Bags

Sharing at HomeCandy Dish - Classic Bags

Sharing at HomeCandy Dish - Classic Bags

SecondaryGM/Grocery End Cap #2

Showing AppreciationGifting - Presentation Box

Showing AppreciationGifting - Presentation Box

Showing AffectionNovelty & Canes

Note: For those larger stores that will place Candy Dish (example Kisses) as lead to both strong & weak sides lobbies you should instead place other candy dish brands on primary GM/Grocery End Cap. Plus us General Merchandise as lead to seasonal aisle

The Core Hershey Display that should lead seasonal aisle

Page 14: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

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Action #2 Recap of Actions:

1. Keep seasonal aisle visible from front entrance, directional signage needed

2. Set seasonal aisle by trip missions/usage occasions -Place “custom channel strips” to outline the usage occasion to make it simple for

shoppers -Ensure all items have Bib Tags to reflect Real Deal pricing -Do our best to maintain all case displays (avoid hand stocking)

3. Main seasonal aisle should be well marked with strong brands leading the aisle & on GM/Grocery end caps

4. Set the tone with decorations that align to 360 degree communication theme (leverage in store & manufacturer POS)

1. Keep seasonal aisle visible from front entrance, directional signage needed

2. Set seasonal aisle by trip missions/usage occasions -Place “custom channel strips” to outline the usage occasion to make it simple for

shoppers -Ensure all items have Bib Tags to reflect Real Deal pricing -Do our best to maintain all case displays (avoid hand stocking)

3. Main seasonal aisle should be well marked with strong brands leading the aisle & on GM/Grocery end caps

4. Set the tone with decorations that align to 360 degree communication theme (leverage in store & manufacturer POS)

Page 15: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

• On display 11/1/12 and running through 12/25/12• Front end/checkouts/U-scan, perimeter/high-traffic areas

Action #3 – Capture impulse high margin sales by placing all seasonal count good shippers in front ends

Page 16: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

Action #4 – Create Shopper Recipe Solutions that will increase convenience and baskets and promotes total store Holiday feel

Rank UPC Description Product Group Penetration

Skew Score (Lift)

Composite Score

1 SNYDR PRTZL SNAPS 10 OZ 6.10% 98.52 7.72

4 SNYD 16Z SNAPS PP 6.30% 51.96 5.59

9 DMND PECAN SHL 6Z 3.44% 34.52 3.34

Rank UPC Description Product Group Penetration

Skew Score (Lift)

Composite Score (Correlation)

10 BC CK PCH PNT BTR 17.5Z 4.29% 35.76 5.63

16 PILLSBRY PNUT BTTR CK30 1.11% 47.32 3.61

Source: EYC/CCR, *Holiday Purchase Exploratory Holiday 2011

Ahold Shopper Insight: Pretzels and pecans are 5X more likely to be in an Ahold shopper’s basket with Rolo than the average Holiday basket

Program Details:-Program beings 10/5-12/25 in store-HSY retail teams will set up program initially in stores-Place near baking barge to maximize impact

Rolo Pretzel Pecan Delights Hershey Kisses Peanut Butter Blossom Cookies

Program Details:-Program beings 11/1-12/25 in store-HSY retail teams will set up program in addition to Rolo Pretzel Program –Place corrugated displays back to back near baking barge to maximize impact

Ahold Shopper Insight: HERSHEY’S KISSES Peanut Blossoms rank as the #2 favorite holiday cookies to eat

Page 17: Holiday 2012 Stop & Shop NE Merchandising Plan. Seasonal Sell Thru presents great opportunity at SSNE, leverage Hershey’s holiday shopper insights, promotions.

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11/1-11/16 – Timeline & Priorities of Hershey’s Holiday Store Support10/26 – SSNE division informed of Holiday Merch Plan Expectations. Letter to follow

10/29-10/30 - Stores to receive Seasonal Aisle Channel Strips to attention of St Mgr (Hershey will get back up strips by11/5)

10/30 – Stores to receive 1 additional baking hutch to support Kiss Blossom Cookies (ordered to stores already)

11/1- Store set up Holiday Merch Plan

11/1-11/6 – Hershey routes accordingly to call upon 100% of SSNE Stores to support Merch Plan (as needed)

Key Merchandising Objectives (ranked in order):

1.)Smooth front of store (both lobbies) themes by encompassing Candy Dish displays with GM, Floral & Produce .. SETTING THE HOLIDAY MOOD FOR SHOPPERS

2.)GM/Groc End Caps leading the aisle should be Confection/GM Holiday solution

3.) Seasonal Aisle leads with Candy Dish Confections (Kisses Brand) NOT novelty

4.)Ensure stores have received appropriate number of channel strips for seasonal aisle POG compliance (audit, assist as needed)

5.)Placement of our Seasonal Count Good Shippers at Front End Registers or near U-scans to drive sell through & profits through impulse purchases

6.)Cross Merchandise seasonal confections in store with Snacks (DSD), Bargain Aisle, & bakery

7.)Placement of our Hershey corrugated displays on 2 featured baking recipes (Rolo Pretzel Delight & Kisses Peanut Butter Blossom Cookies) within baking barge

8.)tems & displays have proper sales signage

9.)Leverage all thematic POS & Seasonal Aisle directional aids

PLEASE TAKE PICTURES BY STORE AS WE ACCOMPLISH EACH OBJECTIVE AND SEND TO MIKE SCULLIN…Send ALL

10/26 – SSNE division informed of Holiday Merch Plan Expectations. Letter to follow

10/29-10/30 - Stores to receive Seasonal Aisle Channel Strips to attention of St Mgr (Hershey will get back up strips by11/5)

10/30 – Stores to receive 1 additional baking hutch to support Kiss Blossom Cookies (ordered to stores already)

11/1- Store set up Holiday Merch Plan

11/1-11/6 – Hershey routes accordingly to call upon 100% of SSNE Stores to support Merch Plan (as needed)

Key Merchandising Objectives (ranked in order):

1.)Smooth front of store (both lobbies) themes by encompassing Candy Dish displays with GM, Floral & Produce .. SETTING THE HOLIDAY MOOD FOR SHOPPERS

2.)GM/Groc End Caps leading the aisle should be Confection/GM Holiday solution

3.) Seasonal Aisle leads with Candy Dish Confections (Kisses Brand) NOT novelty

4.)Ensure stores have received appropriate number of channel strips for seasonal aisle POG compliance (audit, assist as needed)

5.)Placement of our Seasonal Count Good Shippers at Front End Registers or near U-scans to drive sell through & profits through impulse purchases

6.)Cross Merchandise seasonal confections in store with Snacks (DSD), Bargain Aisle, & bakery

7.)Placement of our Hershey corrugated displays on 2 featured baking recipes (Rolo Pretzel Delight & Kisses Peanut Butter Blossom Cookies) within baking barge

8.)tems & displays have proper sales signage

9.)Leverage all thematic POS & Seasonal Aisle directional aids

PLEASE TAKE PICTURES BY STORE AS WE ACCOMPLISH EACH OBJECTIVE AND SEND TO MIKE SCULLIN…Send ALL