HOK Florida Law Office Qualifications

law firms | select experience portfolio | 2013

• Changing metric of revenue to operating expense• Generation “Y” lawyers• Teams working across geographies• Your clients are doing this too!

B U S I N E S S

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SPECIALISTOFFICE

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INTERIOR FLEXIBLE WORK ZONE

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BUILDING CORE

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PARTNER OFFICEASSOCIATE OFFICESENIOR LEGAL ASSISTANT OFFICELEGAL ADMIN WORKSTATION

MULTI-FUNCTION WAR ROOM - LAYOUT A MULTI-FUNCTION WAR ROOM - LAYOUT B MULTI-FUNCTION WAR ROOM - LAYOUT C

WAR ROOM INTERIOR OFFICES PARALEGAL SUITE / SMALL CASE ROOM

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VINSON & ELKIN — BEFORE

VINSON & ELKIN — AFTER

VINSON & ELKIN — BEFORE

VINSON & ELKIN — AFTER

VINSON & ELKINS LLP

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S U S TA I N A B I L I T Y

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UNDER UTILIZED ADMIN SUPPORT COLLABORATION

FORMER RECEPTION EXPANDED COPY PRINT

EXPANDED FLEXIBLE CONFERENCING EXPANDED PANTRY/GATHERING SPACE

E X P E R I E N C E

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DLA PIPER

CONFIDENTIAL LAW FIRM

KATTEN MUCHIN ROSENMAN

NOSSAMAN LLP

DECHERT

CARLTON FIELDS -TAMPA

CARLTON FIELDS -MIAMI

HOK is a global provider of design services for the built environment. We manage the planning, design, and construction process for all types of projects in every part of the world. Industry surveys consistently rank HOK among the world’s leading design fi rms.

F I R M H I S T O R YHOK was incorporated in 1955 by three principals with a staff of 26 employees. The fi rm’s current staff of 1600 in 25 offi ces around the world includes architects, interior designers, programmers, facility/real estate strategists, and graphic specialists.

HOK has been recognized as one of the most respected and best managed fi rms in the industry. Contract Magazine ranks HOK as one of the most respected fi rms in the nation and Interior Design includes HOK as one of the top “Interior Design Giants” in the world. This international distinction has helped us build a dynamic professional team which offers our clients unmatched resources.

Our commitment to design excellence, coupled with our complete familiarity with current

problem solving techniques and appropriate building methods and materials, enables HOK to meet any challenge in architectural design, interior design and planning. The most important factor in the success of HOK has been its ability to manage the total planning, design and construction process for projects of any size or scope, and to deliver projects on time and within budget.

H O K F L O R I DA H I S T O R YIn Florida, our practice is diverse, frequently recognized as one of the top in the state, and client centered. We have a strong multi-disciplinary practice that includes interior design, architecture and strategic facilities planning.

The Florida offi ce of HOK opened in 1984, and has experienced steady growth through working with remarkable clients who demand the best in creative solutions and innovative thinking. With offi ces in both Tampa and Miami, we are suited to provide designs that are tailored to client requirements and evolving functions.

H O K O V E R V I E W

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Our distinguished interiors practice clientele includes Capital One, Chico’s FAS, World Fuel Services, Offi ce Depot, Burger King, Carlton Fields, Bacardi, WPP, Humana, John Hancock, JPMorganChase, Home Shopping Network, Nielsen Media, Motorola, Yahoo, Tropicana, and Genzyme to name a few. We take pride in these long term relationships and the unique opportunities presented by each client’s design challenge.

I N D U S T R Y R A N K I N G S#2 Interior Design Practice, Interior Design, Top 100 Giants, January 2012

Top Green Design Firm, Engineering News-Record, 2011

#1 Architectural/Engineering Firm, Engineering News-Record, April 2011

Best Places to Work in Florida, Florida Trend, 2010 and 2011

Lead Green Design Firm, Building Design + Construction, Giants 300, July 2011

I N T E R I O R S E R V I C E SHOK Interiors offers a complete range of services in the planning and design of interior space, including:• Facility Programming

• Strategic Facility Planning

• Facility Analysis

• Work Process Studies

• Facility Management Consulting

• Feasibility Studies

• Alternative Officing Studies

• Interior Design

• Programming

• Building Evaluations/ Test Fits

• Space Planning

• Prototype Design

• Workstation Design

• Lighting and Fixture Design

• Sustainable Design

• Furniture Specification

• Artwork Programs

• Brand Integration

• Lease Consultation

• Signage/ Graphic Design• Cost Analysis

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H O K O V E R V I E W( C O N T I N U E D )

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• Custom Furniture Design• Building Information Modeling (BIM)• Facilities Management (CAFM)• Change Management

We offer these services individually or comprehensively, as required by the client. Typical projects include the five phases of design — Programming, Schematic Design, Design Development, Construction Documents and Construction Administration.

A P P R OAC H T O I N T E R I O R D E S I G NAs designers, we have a remarkable opportunity, moreover, a responsibility to help make the world a better, more humane place to live. At HOK, our goal continues to be to create the best possible environments for our clients and their communities. We recognize that good design is an investment, a way to help organizations meet their objectives. A well-designed workplace can improve the communication flow and help organizations attract and retain its most important resource — it’s people. We do not have a predetermined “design style,” instead our mission is to develop design concepts

that translate a client’s image and business goals into a reflective design vocabulary, productivity, better teamwork, optimized occupancy costs and greater flexibility. We provide all types of interiors solutions, from developing workplace standards to in-place renovations and full scope corporate headquarters projects.

HOK’s design of work environments always:

• Supports organizational change

• Enhances collaboration and creativity

• Reduces occupancy costs

• Reflects a company’s brand and culture

• Promotes recruitment and retention

• Accommodates new ways of working

• Integrates sustainability

Our multidisciplinary team approach enables us to develop facilities that are appropriate, effective, and aesthetically distinctive, resulting in a winning solution for our clients.

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C O R P O R AT E C L I E N T L I S TAdobe SystemsAdvanced Micro DevicesAera EnergyAetna Life & CasualtyAGL ResourcesAlcatelAllied Bank TowerAllstate CanadaAmalgamated Transit UnionAmerica Online (AOL)American President CompaniesAmerican Red CrossAmplico Life Insurance CompanyAmway JapanAnheuser-BuschAnn TaylorApple Computer, Inc.ARCOAT&TAtlantic Capital BankAtlantic Richfield Oil and Gas CompanyAurora FoodsAuto Club of Southern CaliforniaAutomatic Data ProcessingBacardiBahrain Monetary AgencyBarclay’s BankBarry Real EstateBDM Corporation

BechtelBeech StreetBell AtlanticBerry PlasticsBiogen IdecBlack & DeckerBlockbuster Entertainment GroupBloomberg Mexico CityBMWBowaterBP America, Inc.Bristol-Myers SquibbBrown Brothers Harriman & Co.Brown ShoeBryan CaveBurgan BankBurger King CorporationBurlington ResourcesBurson-MarstellerCadbury SchweppesCalpineCaltex Petroleum CompanyCameronCampbell Soup CompanyCanadian Standards AssociationCanonCarbon MotorsCarnival UK Ltd.Caterpillar Tractor CompanyCatholic Health Association


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CB Richard EllisCenteneCentral BankCentral Bank of KuwaitChapters InternetChevronChevron PhillipsChevy Chase Land CompanyChicago Bridge & IronChina Life InsuranceChina ResourcesChrysler CanadaCisco SystemsCitadel Group Hong KongCiticorp Mortgage Inc.City of NorfolkClorox CompanyCNAColgate PalmoliveCommerce Bancshares, Inc.Community of ChristCompDentComputer Associates InternationalComverse Network SystemsContinental GroupConvex ComputerCooper BussmannCox CommunicationsCPN (National State Oil Company)Criswell Development Company

CRSSCulliganCumulus MediaDaily VarietyDallas Area Rapid Transit (DART)Dassault Systemes of AmericaDean Witter ReynoldsDechert LLPDefense Logistics AgencyDell CanadaDeutsche BahnDeutsche BankDiscus DentalDupont UKE! Entertainment TelevisionE.F. HuttonEastman KodakEchlin Manufacturing CompanyEdison Brothers Stores, Inc.Edward D. Jones & CompanyEli Lilly and CompanyEmulexEquifaxExcite @ HomeExxon CorporationFar East Bank & Trust CompanyFirst American Payment SystemsFirst Interstate Bank of UtahFluor DanielFMC Corporation

Fox Interactive MediaFrisaGE Technology Management ServicesGeneral DynamicsGenstarGrand Trunk Western RailroadGreat Western BankGrey GroupGrumman AerospaceGTEGuardianGuy CarpenterHalo Branded SolutionsHansol GroupHarper Collins PublishersHavertys FurnitureHBOHealth NetHelio (formerly SK EarthLink)Henderson Land China HQHill’s Pet NutritionHoechst Marion RousselHome Shopping NetworkHonda CanadaHRB-Singer CorporationHughes Aircraft CompanyHURCOi-Benefits UltraLinkIBMIDX (UK Headquarters)

IndyMac BankInformixIntegro Insurance BrokersIntelInternal Revenue Service (IRS)IPCO Hospital Supply CompanyJacobs EngineeringJanssen Ortho CanadaJohn Wiley & SonsJohnsonDiverseyJurong Town Corporation (JTC)JTI MacdonaldJTCKellogg CompanyKey Pharmaceuticals, Inc.Key3MediaKinetixKUKJEKuwait National Petroleum CompanyL.F. Rothschild & Co., Inc.La NacionLabatt BreweriesLehman Brothers Hong KongLenox, Inc.Levi’s PlazaLifetime TelevisionLoblaws PropertiesLouisville Gas & Electric CompanyMacerich CompanyMagazine Group Headquarters

ManugisticsMarriott CorporationMarsh McLennanMasterCardMatsushita Electric Corp. of AmericaMazdaMBNAMcKessonMedImmuneMetlifeMichael’sMitsubishi Electronics AmericaMobil CorporationMonsantoMontgomery EngineeringMoore Business FormsMotorolaNASANational Bank of GeorgiaNational Cycling CenterNational Gypsum CompanyNational Medical EnterprisesNational Oceanic & AtmosphericAdministrationNational Wildlife Federation HeadquartersNature ConservancyNCRNeiman MarcusNew York Telephone CompanyNina Footware


NortelNorth Quay DocklandsNovellNynexOctel Communications CorporationOffice DepotOld National BankOrange County RegisterOryx Energy CompanyOutback SteakhousePacific Stock ExchangeParamount MexicoPeoplesoftPettit & MartinPharmavite CorporationPhelps-DodgePhilips ElectronicsPhillips Petroleum CompanyPlacid Oil CompanyPresbyterian Church U.S.A.Primerica CorporationProcter & GambleProgressiveProvident Life and Accident InsuranceQuotron SystemsRalston Purina CompanyReliance IndustriesRio DoceRJR NabiscoRockwell International

Rogers CommunicationsRoure Bertrand DuPont PerfumeryRoyal NumicoSara LeeSaudi Air DefenseSaudi American BankSecurity Pacific National BankShaw, Pittman, Potts & TrowbridgeShell International LimitedSiemens CorporationSigma-Aldrich CorporationSJ Berwin Law FirmSmithKline BeechamSocial Security AdministrationSociété Générale N.A.Software 2000Solar Energy Research InstituteSony Corporation of AmericaSouthwestern BellSpanish Broadcasting SystemStandard Chartered Bank Hong KongSullivan, Higdon & SinkSun Bank CenterSun MicrosystemsSymantecSysco FoodsTeledyne, Inc.Tenet HealthcareTetra TechTexas Guaranteed Student Loan

Time Inc.Tokyo TelecomTomlin PropertiesTorre La NacionTOSCOTranscoTropicanaTurner BroadcastingUnexim BankUSAAVeriFoneVeris Health SciencesVERITASViacomVisa InternationalWaco PoliceWarner Music CanadaWarner/Chappell MusicWellmark Blue Cross and Blue ShieldWellPointWells FargoWestern Company of North AmericaWestern UnionWhirlpool CorporationWillis Corroon of North AmericaWinrock InternationalWorld Resources InstituteWorldspanXircomZale Corporation

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H O K ’ S L AW F I R M T H I N K TA N KSeveral years ago HOK convened a group of professional designers, managers and pre-design experts from around the world, who have the most extensive experience delivering law firm space and who are well-published on the topic. What began as a brainstorming exercise evolved into what we now refer to as HOK’s “Law-firm Think Tank.” This group meets quarterly to discuss business issues in the legal industry, but the core mission of this group is to understand these trends and consider how space might best support the work style and culture of today’s law firm.

To do this, the group pushes forward ideas that are affecting the legal industry today and studies concepts from other corporate and professional services organizations that are relevant to law firm design.

Our worksessions are conducted virtually using one of HOK’s Advanced Collaboration Rooms (ACRs), which feature a combination of Cisco Telepresence® high definition video conferencing and Thunder Desktop®

collaboration technologies that allow participants from other HOK offices to interact with colleagues in a way that very much feels like meeting in person.

The current members of HOK’s Law Firm Think Tank have collectively planned, programmed, designed and delivered almost 8 million square feet of law firm space globally. This team’s collaborative input allows the best possible planning and design solutions to be developed in the most efficient way.

HOK LAW CLIENTS Akin, Gump, Strauss, Hauer & FeldAusley & McMullenBaker BottsBaker & McKenzieBlakesBondurant, Mixson & ElmoreBroad and CasselBryan CaveCarlton FieldsCleary Gottlieb Steen & HamiltonCook, Yancey, King & GallowayCrosby, Heafey, Roach & May

L AW F I R M E X P E R I E N C E

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Davis and CompanyDebevoise & PlimptonDechertDLA PiperDrier Stein & KahanDutton Brock MacIntyre Ferruzzo & FerruzzoGaedertz, Quack, Krelle, ViereggeGallop Johnson ChromalloyGibson, Dunn & CrutcherGuilfoil Symington Petzall & ShoemakeGunderson DettmerGunster, Yoakley, Criser & StewartHall, Booth, Smith & SloverHancock Rothert & Bunshoft Haynes and BooneHeller EhrmanHolland & KnightHusch & EppenbergerIrell & ManellaJones, Day, Reavis & PogueKatten Muchin Rosenman LLPLillick & McHoseLittler, Mendelson, Fastiff, Tichy & MathiasonLos Angeles County Bar Association

Lynberg & WatkinsLyon and Lyon LLPMcCarthy Tetrault LLPMcGuire Woods LLP Nossaman LLPODonnell ShaefferO’Melveny & MyersOppenhoff & RädlerParker Hudson Rainer & DobbsPillsbury Madison & Sutro LLPRenolds Porter ChamberlainRogers & HardinRiordan & McKinzieSenniger PowersShaw, Pittman, Potts & TrowbridgeSheppard, Mullin, Richter & HamptonSJ BerwinStroock & Stroock & LavanSullivan & CromwellVan Etten Suzumoto & BecketVinson & Elkins LLPWessingWhite & Case LLPWilliams ShifinoWilmer, Cutler & PickeringZarco, Einhorn, Salkowski & Brito, PA

A C U LT U R E O F L E A R N I N GFor many years, there has been a heavy reliance in the interior design industry on benchmarking to establish law firm design. While benchmarks can be useful for comparison of certain metrics, the reality is that each firm is a unique business and deserves a strategy developed around their practice, culture and operations and not a cookie cutter solution based on what other law firms have done. While giving a sense of very general trends such as RSF per attorney, what benchmarking does not do is communicate the effectiveness of the work environment in supporting another firm’s practice.

When so many firms have been designed to look like each other, the spaces are often outdated from the day of move in. For example, most attorney offices are designed the same way they were 20 years ago, even though technology has evolved significantly since then. So, what is most effective process for understanding how to design a law office that will remain relevant for a new lease term, adapting to technology, new generations of lawyers, and competitive legal practice? HOK looks at broader trends and their impact

on the workplace, understanding the business driver behind each trend and its potential applicability to new clients. Benchmarking information from our own work, published other projects, or the Legal Industry Council of IFMA Benchmarking report, which HOK sponsored exclusively, will provide contextual and comparative data. Folded together with the strategic programming process, the result is workplace made for the business, not copied from another, potentially irrelevant example.

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L AW F I R M B E N C H M A R KS

Excerpts from the Yale student reponses to HOK’s Law Student Survey

WHAT WE ARE HEARING

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“Sustainability is very important

to me, and I expect law fi rms to

have a plan to conserve energy

and lower their carbon footprint

– if only because it tells me

that this is a law fi rm that is

conservative and not wasteful

with their money.”

“Natural light, a window, independent offi ce spaces

with an open door policy . . . these are all necessities. In

fact, it would be best if everyone kept their doors either

completely or halfway open. Closed doors give off a vibe of

isolation and reclusiveness.”

“Most lawyers should be allowed to telecommute from home most days of the week. It is environmentally wasteful to continue to require them to commute 5 days a week on overcrowded roads. Law fi rms need to think outside the box on how to use the internet to lower the need for gasoline.”

Why Bother Coming to the Office When You Can Work Anywhere?Planning today’s law offices for interaction

Recently I worked on a comprehensive workplace strategy for a large law firm. The study included detailed surveys, time utilization and space analyses, and workshops organized by employee type and practice group. The goal was to optimize this firm’s work environment by identi-fying the relevant (and irrelevant) components and determining the ideal mix. Attracting the best and brightest was a major concern of the firm, so the partners were very interested in the associates’ opinions on the workplace.

One of the key findings was the strong link between interaction and the associates’ job satisfaction and performance. The associates who felt they were doing their best work also believed they had sufficient opportunities to interact with their peers and partners. By contrast, the least-satisfied associates reported few opportunities to engage with their colleagues.

During one workshop, an associate noted how valuable it was to com-municate with a busy partner when he went for coffee in the morning. Through the course of a typical day, the associate might try to drop into the partner’s office, only to find him on the phone or in a meeting. The associate would hover at the door waiting for the partner to become free. Sometimes, he would return to his desk on the other side of the floor and try again later to meet with the partner. The only sure way to get the partner’s feedback was to make an appointment through his secretary. And if the associate could get the partner’s attention in his office, the discussions often were formal. In the pantry area, on the other hand, he felt more comfortable running an idea by the partner in a casual manner. He made it clear that the casual interaction was much more valuable than the formal interaction.

During the workplace analysis study, one of the senior partners on the real estate committee mentioned something compelling: Law firms no longer compete on processes. Instead, they compete on the knowledge and strategies of the individuals within the firm.

Most law firms have a strong knowledge management system popu-lated with many templates and work product examples. This partner pointed out that an associate could easily find a template and imple-ment it on a case. Yet he noted that the template did not indicate whether the brief was successful, whether other variations of that brief existed, or what the attorney who used it would do differently the next

At Gunderson Dettmer in Menlo Park, CA, HOK clustered the Attorney offi ces in glass front offi ces around shared

collaboration areas.

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At McGuire Woods in Century City, CA, HOK designed breakout space at the top and bottom of the interconnecting stair that serves the conference center as well as informal discussions.

time. This is the type of insight that can only be gained through face to face discus-sions. The partner expressed frustration that associates stayed in their offices with the doors closed, communicating only through email and not interacting by choice. It further emphasized the business imperative of fostering informal interaction.

What’s the best way to incorporate true interaction — the type that often generates the best ideas — into the law firm workplace? I have seen many attorney’s lounges sitting empty. Many of these spaces appear to have been modeled after lounges in corporate or high-tech client spaces, and resemble more of a party space than a serious gather-ing area. In the fast-paced legal environment, the stigma of being seen ‘not working’ in a high-visibility space doomed them to failure.

When planning any type of office space, I inevitably think about Malcolm Gladwell’s “Designs for Working” story for the New Yorker’s December 11, 2000, issue (http://www.gladwell.com/2000/2000_12_11_a_working.htm). Applying ideas about planning urban spaces for serendipity and creativity expressed by Jane Jacobs in her 1961 book, The Death and Life of Great American Cities to workplace design, Gladwell articulates a belief that designing an office with the best qualities of Greenwich Village would create the most innovation. “To thrive,” writes Gladwell, “an office space must have a diversity of uses—it must have the workplace equivalent of houses and apartments and shops and industry. … Offices need the sort of social milieu that Jane Jacobs found on the sidewalks of the West Village.”

This approach leads to a hypothesis that the best way for a space to foster casual social interaction is ‘by accident.’ Chance meetings by people moving through a

workplace may offer the most potential. The intercon-necting stairway, for example, is one of the best ways to stimulate interaction because it brings people together from more than one floor. These stairways can take up valuable real estate on multiple floors while adding a ubstantial expense to a project. Yet the value they contribute in influencing people to socialize in non-threat-ening, informal ways seems to offer a substantial return on investment.

Though creating coffee areas is an undeniably effective way to encourage this type of social interaction, these spaces don’t necessarily need seating. They simply need to be ample enough to allow people to step to the side and engage in conversations.

Planning concepts and materials can contribute to the creation of lively neighborhood-like environments by providing vital visual connections. Long, narrow corridors with opaque walls, for example, don’t contribute to a col-laborative workplace. While attorneys still need long peri-ods of heads-down concentration time and high levels of privacy, they do each other a disservice when they hole up in an enclosed office. Lately we’re seeing an increase in the amount of glass on attorney office fronts, even if it is screened for visual privacy and carefully detailed for acoustic privacy. Even adding a modest amount of glass to office fronts draws natural light into the interior while linking the office occupant to others in the workplace. Using this glass also can add points required to help a space achieve LEED certification.

The way we arrange these offices can create even more opportunities for making visual connections. Law firms may not be ready to disturb the status quo of arranging rows of private offices along the windows, but designers should study alternative arrangements such as clustered offices which improve visual connections while maintain-ing privacy. This is quite achievable in real estate markets where costs or other factors drive some offices into the interior.

Of course attorneys will never want to feel like they are working on what Gladwell calls “the noisy bustling ballet of Hudson Street.” Even so, designers of law offices can create environments that increase the type of interaction that compels attorneys and staff members to talk to each other as comfortably as they would on a Greenwich Village street corner.

Catherine HaleyDirector of Interior DesignHOK, Washington DC

Catherine Haley has nearly 20 years of experience in strategy and design of work environments. Her projects include over a dozen law firms as well as corporate offices, conference centers, courthouses, and labs.

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At McGuire Woods in Century City, CA, HOK designed breakout space at the top and

bottom of the interconnecting stair that serves the conference center, as well as

informal discussions.

BETH BERNITT, CHIEF MARKETING OFFICER | 813.371.5733 | [email protected] | 201 N. FRANKLIN STREET, SUITE 1800 | TAMPA, FLORIDA 33602

HOK Florida Law Office Qualifications

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