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Providing the Ultimate Learning ExperienceHugh McCullen | President, MicroTek

Hit the Mark with Hybrid Learning

Meet Business Objectives, Improve the Learning Experience

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MEET YOUR BUSINESS OBJECTIVES

HYBRID LEARNINGUSE CASE

HYBRID LEARNING BEST PRACTICES

IMPROVINGTHE LEARNINGEXPERIENCE

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IMPROVING THELEARNING EXPERIENCE

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What is Hybrid Learning? Combines online and traditional

classroom Interactive content Creates equal level of interaction for

remote and in-class learners Expands the classroom Closes current gap between

online and classroom learning…

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Online Training Convenient Geographic reach Cost efficient Self-paced / modular / asynchronous

Successful?Replacing the traditional classroom?

L E A R N I N G E X P E R I E N C E

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Classroom Training Individual attention Student to instructor/student

interaction Fewer distractions Focus on knowledge transfer,

active learning, performance measurement

Successful?Being replaced by online learning?

L E A R N I N G E X P E R I E N C E

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The Learning Divide – Online or Classroom• Siloed modalities create

confusion for the learner• Not complementary• Instructor preferences• Lack of integration

L E A R N I N G E X P E R I E N C E

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Hybrid Learning Crosses

the Divide Online and classroom training can work together

Successful knowledge transfer

Richer and more constructive dialogue between participants

Equality for learner experience with local and remote students

The best of online and classroom

L E A R N I N G E X P E R I E N C E

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MEET YOUR BUSINESS OBJECTIVES

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Location flexibility promotes increased attendance

More participants who are happy with the learner experience

Save on expenses (travel, facilities)

Supports training revenue goals – running with full classrooms

Flexible Attendance Options

B U S I N E SS O B J E C T I V E S

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Allows wide-scale geographic distribution

Increase delivery with current resources

Speed to knowledge improved Regardless of location

Just Enough, Just in Time Relevant Information

B U S I N E SS O B J E C T I V E S

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B U S I N E SS O B J E C T I V E S

Quickly address training delivery needs

Scalable model with existing resources

More students are able to quickly utilize information

Quicker ROI

Improved Time to Market

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Enables faster customized positioning

Course platforms/modalities may be consolidated

Avoids the legacy requirements of disconnected training delivery platforms

Quick, Diversification of Portfolio Offerings

B U S I N E SS O B J E C T I V E S

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Instructors have more development time

More enriched content and teaching aides

Teach more students at once, with decrease in travel and prep time

Allows instructors more time to enhance their product, service and solution knowledge

Supports Additional Off-Podium Time for Instructors

B U S I N E SS O B J E C T I V E S

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USE CASE

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U S E C A S E

Software training company Business model: strategic P&L Competing ILT and online

courses Instructors performed well in

one but not both modalities Decreasing enrollment due to

cancellations

Background

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U S E C A S E

Geographically dispersed learner base

Small numbers of students in each location

Past experience with vILT fell short Not effective for multi-day,

hands-on training Instructors ‘felt like TV or

radio hosts’ Learner experience sub-par

Challenge

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U S E C A S E

New hybrid model Comparable level of instructor

interaction and engagement Equal ‘presence’ between in-

class and remote students Class interaction is natural,

dynamic System easy-to-learn and use

for instructors as well as students

Solution

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Ability to run courses in cities in every U.S. time zone every quarter

More training with same resources Average class size is up by 28% Learner feedback: hybrid learning

experience is better than classic ILT or online

Reduced time to market, increased speed of sales cycle, faster more efficient time to knowledge

Results

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DemoBEST PRACTICES

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L E A R N I N G E X P E R I E N C ETips for Implementation Look for hybrid learning as a

service Usage based Instructor training Student pre-certification Real time class monitoring

Pilot test with instructors and students

Keep class size to what class was designed for optimal delivery

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Delivering and Interacting with Content Content supports modality Digital and printed material Version control Cloud based interaction Instructor guides designed so

learners understand interaction

L E A R N I N G E X P E R I E N C E

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Content Preparation Plan interaction into class

design Chat Share screens Small group activities Polling

Interesting Visuals Hold the attention of remote

learners Modular content

L E A R N I N G E X P E R I E N C E

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INSTRUCTOR EXPERIENCE

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Instructor PreparationHybrid Improves Delivery:

Instructors easily adapt Learning experience is priority Visual interaction and

accountability Focused approach on active

participation and learning

L E A R N I N G E X P E R I E N C E

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Instructor’s SkillsTrain the Trainer - Allows Instructor to focus on teaching rather than technology

Familiarity with controls Where to go for support How to use multi-media and

other tools to stimulate learning Can be done virtually

L E A R N I N G E X P E R I E N C E

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LEARNER EXPERIENCE

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Learner PreparationSet Expectations That They Will Be Successful

Importance of being seen/heard Class is interactive Becoming familiar with controls Pre-testing technology

L E A R N I N G E X P E R I E N C E

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Hybrid learning can be integrated quickly

Power of hybrid learning is that it can be provided as a service

Usage based No need for infrastructure or

hardware investment No additional staff Platform independent

Are You Ready?

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More in-depth personal demo

available

marketing@mclabs.com

www.mclabs.com

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Questions?

More information at www.mclabs.com or email hughm@mclabs.com

@DeliverTraining and #NextGenClassroom

PresentersHugh McCullen

SponsorMicroTek

Questions/Comments?Contact: hughm@mclabs.com