History of Quality.ppt
Transcript of History of Quality.ppt
![Page 1: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/1.jpg)
The roots of Total Quality Management (TQM) can be traced
back to early 1920s when statistical theory was first applied to product
quality control.
![Page 2: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/2.jpg)
InspectionQuality Control and Statistical Theory Quality in Japan Total Quality Total Quality Management Quality Awards and Excellence Models Business Excellence How the BPIR can help Quality Practioners and Managers
![Page 3: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/3.jpg)
Inspection involves measuring, examining, and testing products, process and services against specified requirements to determine conformity.
During the early years of manufacturing, inspection was used to decide whether a worker’s job or a product met the requirements; therefore, acceptable
![Page 4: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/4.jpg)
was intended to ensure that no faulty product left the factory or workshop;
focuses on the product and the detection of problems in the product;
involves testing every item to ensure that it complies with product specifications;
is carried out at the end of the production process; and relies on specially trained inspectors.
![Page 5: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/5.jpg)
focuses on product and the detection and control of quality problems; involves testing samples and statistically infers compliance of all products;is carried out at stages through the production process; andrelies on trained production personnel and quality control professionals.
![Page 6: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/6.jpg)
Shewart’s work was later developed by Deming, Dodge and Roming. However, manufacturing companies did not fully utilise these techniques until the late 1940s.
![Page 7: History of Quality.ppt](https://reader035.fdocuments.us/reader035/viewer/2022062721/563db797550346aa9a8c7c98/html5/thumbnails/7.jpg)
In the 1940s, Japanese products were perceived as cheep, shoddy imitations. Japanese industrial leaders recognised this problem and aimed to produce innovative high quality products