Hire Leadership Speaker Susan Young to Empower Your People at
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Transcript of Hire Leadership Speaker Susan Young to Empower Your People at
The Doolittle Institute is YOUR workforce development
resource for educating , empowering, and unifying your AFRL
teams. You will receive world-class training for your Division.
The Doolittle Institute is collaborating with
Keynote Speaker & Leadership Development Trainer
Susan Young to deliver a rich offering of adult learning. Susan’s
programs are custom designed to address your challenges, meet
your needs, and provide solutions to take your
personal and professional performance to the next level.
Choose 8:30-11:30 am or 1-4:00 pm
Keynote Speaker & Leadership Development Trainer Susan Young
works with organizations who want to improve positivity,
performance and productivity so they may
THRIVE, PROSPER & SUCCEED.
You can depend on her for high-quality, content-rich
programs which will educate, motivate and engage your people.
Susan’s clients include AFRL, Vector Aerospace, Boeing, In Dyne,
McDonalds, Gulf Power, and XPO Global Logistics.
Susan holds a Master’s Degree and Certification in
Human Performance Technology.
To Secure your Time , Schedule Your Team Training Today!
Susan Young
850.598.3317
Maximize Your Meetings Conducting Effective Meetings to Drive Results To Meet or Not to Meet...That Is the Question! According
to a survey of U.S. professionals by Salary.com,
meetings ranked as the NUMBER ONE killer of office
productivity. Discussing the same things over and over
again, with no decisions, no changes and no solutions.
Have you been CHALLENGED with this same
frustration?
Meeting statistics are staggering: most professionals
spend approx. 25% of their time in meetings. It is not
unusual for leadership to be in meetings as often as 4
days a week. There are GOOD meetings and there are
BAD meetings. Bad meetings drone on forever, nothing is
accomplished, and no one ever seems to get to the point.
You leave feeling like it was a waste of your valuable
time. Effective meetings, however, leave you
EMPOWERED, ENERGIZED, and feeling like something
important was ACCOMPLISHED.
Join Leadership Trainer Susan Young as she shares
proven methods and models for designing, running and
maximizing your meetings.
Learning Objectives:
Why? What? Who? How?
Defining you PURPOSE and OBJECTIVES
Understanding the 4 TYPES of meetings
USING TIME WISELY
Ice-breakers and Introductions
Creating an EFFECTIVE AGENDA
10 tips for starting (and finishing) on time
Listen to UNDERSTAND, not contradict
Keeping the discussion ON TRACK
How to handle DIFFICULT members & hi-jackers
INTERACTIVITY for successful group dynamics
10 steps for capturing the meeting MINUTES
Transform your meetings by engaging in the power of
conversations.
Promoting healthy communication and full
engagement
How to RECAP and SUMMARIZE decisions,
Tame Time Management Mania Strategies for Empowered Productivity Do you feel like you have more work than time? Is
there never enough time in the day to get everything
done? Projects. Pressures. Deadlines. Commitments.
Responsibilities. Expectations. Stress. Is it no wonder
you may feel overwhelmed, frustrated, STRESSED
OUT and exhausted? There are tips, tools, and
solutions, however, to manage yourself, your work,
and your time to create the RESULTS YOU DESIRE.
In this “timely” program, Susan Young will empower
you and your team to:
Learning Objectives:
De-Bunk The Myth of Multi-tasking
Budget your time to maximize your ROI
Understand “Clock Time” vs. “Real Time”
Discuss Time Management Challenges
Adopt the 17 Habits of Highly Productive People
Learn to Recognize, Eliminate and Manage Time
Wasters, Distractions and Interruptions
Explore the Power of “Essentialism” by Identifying
What is Essential and What is Not
Realize Why Productivity is More about Energy
Management than Time Management
Using “To-Do Lists” to Organize & Prioritize Utilize
“Action Programs” to Exponentially Impact Your
Effectiveness
Establish an Understanding for the “Input
Processing Technique” by David Allen
How to Break-Up Larger Tasks into Smaller Tasks to Gain Traction and Move Forward
Positive & Confident Communications Creating a Healthy and Harmonious Workplace This dynamic program focuses on the skills and attitudes
necessary to build and fortify HEALTHY RELATIONSHIPS
in the workplace. Through dynamic instruction on the
benefit of positive words, actions, and body language, you
will learn tools you can immediately apply to take your
communication to a new level. In addition, you will learn
the critical methods for Crucial Conversations and how to
talk when the stakes are high.
Learning Objectives:
A heightened sense of AWARENESS regarding your
interpersonal communications
Measure the DYNAMICS of ENERGY in your attitude
and workplace
How to deliver 3-step feedback
Become a SUCCESSFUL LISTENER
Using BODY LANGUAGE to your advantage
Communicating effectively during periods of stress
How to increase their "emotional vocabulary" for
healthy communication
Techniques for EFFECTIVE conflict resolution
Crucial Conversation solutions to use when emotions
are charged, opinions differ and stakes are high
How to be fully engaged and create optimal “flow”
How NON-VERBAL behavior influences how a
message is received
The latest emotional research on communication
How to use “Active-Constructive Responding” to
enhance all of your relationships
Understand how the 5 LOVE LANGUAGES will help
you reach deeper levels of communication personally
and professionally
Powerful Presentations Delivering a Commanding Performance Your ABILITY to deliver an EFFECTIVE presentation
is one of the most VALUABLE SKILLS you can
possess. Knowing how to COMMUNICATE CLEARLY
and succinctly will provide you with the poise and
power to CONNECT with your audience and convey
your message effectively. While most of us feel
comfortable communicating on a personal level, most
professionals are fearful and hesitant to present to
larger audiences. How can you move from being a
timid presenter to a DYNAMIC and CONFIDENT
SPEAKER? Keynote speaker Susan Young will
provide you with the critical elements to help you
TRANSORM your content and message into
influential presentations.
Learning Objectives:
10 Steps to POWERFUL presentations
How to define your purpose and tailor your topic
Build CONFIDENCE and CONTROL
How to create a BRILLIANT OPENING to capture
your audience’s attention in less than 30 seconds
Overcoming FEAR of public speaking
MASTER STORIES and HUMOR to make your
point memorable and entertaining
Using the ADDIE Model to maximize your impact
Assess your current presentation ‘s STRENGTHS
and weaknesses
Applying I.C.E.P.A.C. for Principles of Instruction
DIFFUSE difficult situations and questions
Overcoming negative and distracting mannerisms
Implement audience INVOLVEMENT techniques
Utilizing C.R.E.S.T. Model for the most supportive
verbal support and training aids
MASTER VISUAL AIDS and support materials to
make your presentation memorable
Balancing Verbal and Non-verbal messages
ADOPT the Powerful Rule of Three
Enhance voice projection, articulation , pauses
and pacing to dramatize your points
Art of First Impressions How To Make a Positive Impact & Stand Apart from the Crowd Make New Friends. Build Social Confidence. Nurture
Your Network. Have more fun. Expand Your Influence.
Grow Your Business. Find Happiness and Fulfillment
While Engaging Others. The Art of First Impressions for
Positive Impact is your go-to guide to help you do all
this and more. With every new encounter, impressions
are made and opinions are formed in only a matter of
seconds. It happens in an instant, but its impact may
last a lifetime. Make these moments meaningful and
memorable. A mere glance, a warm smile or a formal
introduction. Regardless of the venue, there are skills
you can learn and special qualities you can adopt to
help you achieve better results.
Building upon the success of Dale Carnegie’s How To
Win Friends and Influence People, Susan Young
shares proven and time-tested tools to help you
empower your presentation and thrive in social settings
to build engaging, AUTHENTIC relationships forged in
TRUST, COOPERATION, and RESPECT.
Learning Objectives:
Build trust and genuine rapport
Put your best foot forward
Become a master networker
Win friends and influence people
Improve likability and approachability
Optimize your social success and relationship skills
Engage with others to build their confidence in you
Leave a POSITIVE lasting impression
Become more intentional, courageous, and ready to
make your mark!
Shift, Shed & Shine How to Thrive in Times of Change Challenge. Change. Adversity. How can you stay
positive in a negative world? Ever wonder why some
thrive and others flounder in our ever-complicated
world? Why some seem to take stress in stride and
others get bogged down in worry? Keynote
Speaker Susan Young decodes the mystery in this
powerful, enlightening workshop. In it, you will
unlock for yourself how to SHIFT your mindset to
embrace change and SHED the limiting beliefs that
hold you back so you can SHINE in your true
potential.
Learning Objectives:
BOUNCE BACK (and let GO) when life knocks
you DOWN
EMPOWER your mindset with positive
AFFIRMATIONS that literally flip the negativity
switch
Tap into life-transforming tips that REVITALIZE
your RESILIENCE
Understand the DIFFERENCES between
moping, coping and hoping (and which to avoid)
SHIFT your internal and external dialogue from
WOE to WOW
Stay ENERGIZED and FOCUSED (and ready for
ANYTHING)
NAVIGATE life’s twists, turns and gaps to steer
clear of the RUTS
Utilize the power of learned OPTIMISM,
FLEXIBILITY and GRATITUDE
Getting the Best Out of Your People How to Create a High-Performing Team On a scale of 1-10, where does YOUR team lie in terms
of Cooperation? Collaboration? Cohesiveness? Do
they help each other when times are tough? Is there a
synergy that allows them to be RESILIENT, regardless
of circumstance? Are you LEADING them in a way that
creates a culture of TRUST? CREATIVITY? MOMEN-
TUM? Top leaders leave NOTHING to chance. They
understand that the bottom line of their organization truly
rests firmly in the spirit, habits, mindsets, motivation and
synergy of their TEAM. If EVER there was a time for
EMPOWERED leadership, and the kind of skills, tools
and strategies that allow you to boost productivity, meet
project demands, improve organizational morale and
create a sense of significance and synergy – it’s NOW!
In this dynamic seminar, Susan Young will help you
transform your group of individuals into a team of moti-
vated people who work smoothly towards a common
goal and perform at higher levels.
Learning Objectives:
Create a POSITIVE culture that encourages TEAM-
WORK and rewards SYNERGY
DECODE "Motivational DNA" to learn what MOTI-
VATES yourself and others
Deploy the 6-Stage team building process that will
ELEVATE your entire organization
QUICKLY identify and clarify what’s WORKING and
what’s not
Apply the STRENGTHS BASED LEADERSHIP
model to build upon your success and get the best
out of yourself and others.
Discover how the power of FOCUS can transform
synergy and unity
Apply the SWOT Analysis to identify areas for
EXCELLENCE and IMPROVEMENT
“Diminishers vs. Multipliers" management styles
Identify individual BEHAVIOR styles and understand
how DIVERSITY fortifies your team
Understand how each different PERSONALITY
TYPE brings value to your organization
Goal Getting Success Achieving Goals That Matter Most FORGET Goal SETTING. Master Goal GETTING!
Too often goal setting falls short. And that can be a
recipe for disappointment and frustration. Why? It’s
too easy to get sidetracked, road-blocked, and self-
defeated. In this game-changing workshop, Keynote
Speaker Susan Young shares the VISION, FOCUS
and STRATEGIC plan that will allow you to challenge
where you are now, bypass the pitfalls, and
experience exponential growth, both personally and
professionally. Ready to lead a more purposeful and
deliberate life and kick your career up to the next
level?
Learning Objectives:
CLEARLY see the "big picture" and FOCUS on
what matters most in your life
ENGAGE the Five Golden Rules that contribute
to SUCCESS
Activate the Power of your INTENTIONS
Create real LIFE-BALANCE and EMPOWER the
9 CORE areas in your life
Engage the Power of INTENTION to optimize
your outcomes
Implement CUTTING EDGE strategies for
LETTING GO of what’s holding you back
IDENTIFY common GAPS, TRAPS, and
OBSTACLES that hinder accomplishment
Formulate S.M.A.R.T. Goals to DRAMATICALLY
increase your chances for success
Set Goals Using the MPP Model (Meaning,
Purpose, and Pleasure)
Effectively PRIORITIZE goals &TRACK progress
Ask for HELP (and GET it!)
Rock Solid Resilience Being Balanced in a Stressed Out World STRESS. It can ruin a day. Strain a
relationship. Wreak havoc on a body. Even kill you, if
left unchecked. And yet, in today’s round-the-clock
world, it seems to take up SO MUCH SPACE in our
daily lives. But what if it DIDN’T? If you could learn
the tools and strategies to SHIFT your FOCUS and
live HAPPIER, HEALTHIER, and more STRESS-
FREE? What would that mean for you? Your
family? Your career? FIND OUT in this life-affirming
presentation. Invite Leadership Trainer Susan Young
to give your team the hands-on, how-to insights and
solutions for sending STRESS on its way and leave
MOTIVATED, INSPIRED, CALM people in its wake!
Learning Objectives:
DECODE the good, bad and ugly of stress itself
IDENTIFY how different personality styles react
and respond to stress
POSITIVELY ENGAGE your belief system
(and identify what helps and hurts you)
Methods for MENTAL TOUGHNESS & GRIT
Measure Life’s Most Stressful Events
Engage 10 POWERFUL ways to BREAK
THROUGH self-doubt and fear in turbulent times
Use LEARNED OPTIMISM to shift negative,
cynical attitudes into hope and happiness
4 Potential CONSEQUENCES of Adversity Model
Develop COPING skills and behaviors that
increase capabilities
DE-STRESS your mind, body and spirit
INVOKE humor to DIFFUSE anger, angst
and apprehension
How to STOP WORRYING & START LIVING
PREVENTATIVE MEASURES that encourage
self-awareness, deter high-risk behaviors, and
support healthy alternatives
ACHIEVE that elusive WORK/LIFE BALANCE
with real-world strategies