Hilary's customer service resume

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Customer Service Specialist Hilary Moore 719-271-6642 5108Hawk Springs Dr. [email protected] Objectives Customer Service Specialist Education Pikes Peak Community College 1999-2001 Experience 2-15-2013 - 01-24-2014 | Caregiver Extremely capable and compassionate individual with extensive experience in elderly care giving. Hard-working, honest, able to take initiative and go beyond the expectations of employer. Enthusiastic to get a caregiver position at a private household utilizing qualifications and care giving skills to provide the client with the best of comfort and safety. Monitor necessary signs including blood pressure, pulse, temperature and respiration Assisted in bathing and maintained personal cleanliness. Encouraged activities in line with the client's needs and capabilities. Reported any unexpected changes of the clients physical, mental or emotional health to the family. Daily chores, cleaning home, making client's bed and changing bed sheets. Helped toileting and incontinence care.

Transcript of Hilary's customer service resume

Page 1: Hilary's customer service resume

Hila

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oore

Customer Service Specialist

Hilary Moore719-271-6642

5108Hawk Springs [email protected]

Objectives

Customer Service SpecialistEducationPikes Peak Community College 1999-2001

Experience2-15-2013 - 01-24-2014 | CaregiverDenise Vaughn | Extremely capable and compassionate individual with extensive experience in elderly care giving. Hard-working, honest, able to take initiative and go beyond the expectations of employer. Enthusiastic to get a

caregiver position at a private household utilizing qualifications and care giving skills to provide the client with the best of comfort and safety.

Monitor necessary signs including blood pressure, pulse, temperature and respiration

Assisted in bathing and maintained personal cleanliness.

Encouraged activities in line with the client's needs and capabilities.

Reported any unexpected changes of the clients physical, mental or emotional health to the family.

Daily chores, cleaning home, making client's bed and changing bed sheets.

Helped toileting and incontinence care.

10-2010 - 11-2012 Customer Care RepFirst Source 5725 Mark Dabling Blvd. Colorado Springs CO, 80919

Worked at high volume in bound call center to help VISA and other credit card holders accounts with sales, accessing and instructing clients on company website. Trouble shooting any problems with website or account

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management, raising credit limits and explaining information in a proficient and friendly manner.

Gave step by step instructions on resolving all customer website issues and concerns.

Assist with new employee training, including services, financial options and coaching.

Answer telephone inquiries regarding status of account applications and credit limits and spending.

Assist customers with returns, purchasing protection plans and service packages.

9-2009 - 7-2010 Stellar Restaurant Solutions5825 Mark Dabling Blvd. Colorado Springs CO, 80919

Worked as customer service rep at high volume in bound call center for assisting clients calling to place orders for multiple restaurants throughout U.S. as well as selling and up selling services and orders. Communicating with restaurants through multiple databases to clarify any problems or issues arisen through ordering process.

Placed and sold orders for restaurant clientele.

Resolved issues with handling of orders and services through communication with restaurants.

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Ranked top ten in company for sales and resolving customer problems.

Used multiple databases for placing orders and servicing restaurant clientele.