1. What we need the most to make LeadCap a High Performance Culture Vidyadhar Prabhudesai 27/12/2008

2. Contents

Metamorphosis

Change process

High performance

Roadmap

3. Metamorphosis 4. What about Human Being

Let us do an exercise

Think of highs and lows in your life

Draw using XY graph

Share it

5. My graph High Low Age School College Coke HP- Y1 HP- Y2 HP- Y3 HP- Y4 LeadCap 6. What about LeadCap

LeadCap has gone through many changes in last 3 months

Some implications what I have seen..

7. Stages of Change Process

Stage 1: Resistance

The chameleon adapts easily to its environment

People have resisted change because it can mean coming out of their comfort zone and perhaps risking failure

People will criticize, complain, withdraw, or become unsupportive of others

8. Stages of Change Process

Stage 2: Uncertainty

Individuals were uncertain about their ability

"What's in it for me?" people get confused

Stress symptoms - physical, emotional or mental that are attributed to change

9. Stages of Change Process

Stage 3: Assimilation

As people began to move from resistance to assimilation they begin to gradually implement change.

Slowly, they begin to try

10. Stages of Change Process

Stage 4: Integration

Integration occurs when people have begun to accept the changes.

Confidence builds while learning and adjustments have taken place.

11. Stages of Change Process

Stage 5: Acceptance

When people have reached the acceptance stage, they appear less stressed and become more supportive.

They feel conquered a new challenge.

This empowers people and increases their self-esteem

12. What is performance Q: Why did chicken fail? 13. What is performance A: Did not meet expectation 14. What is High performance culture

"A physical or virtual environment designed to make workers as effective as possible in supporting business goals and providing value.

• Gartner

15. What is high performance culture I cant do it I did it I wish I can I think I can I will do it 16. Two stages in making of HPC

Putting the basic enablers in place

Transforming how work is done to ensure top performance day in, day out

17. Enablers

Selection

Engaging new starters

Training & Development

Pay and benefits (De-risk)

Diversity

Work environment

Record

18. Transformers

Clear vision

Leadership

Team based working

Flexible

Open communication

Participation

Innovation

19. Performance curve 20. Where are we ?? High High Low Low Growth Performance 21. Where we are heading ?? High High Low Low Growth Performance 22. How can we achieve

Plan ahead

Predict future

Execute

Controlled steps

Study

Analyze

Take action

Improve

Simple Process 23. How can we achieve

At the heart of People Excellence is the building of a high performance culture.

Nothing helps an individual more than to be given responsibility and to know they are trusted.

Success depends on the performance of each individual, our teams and the total organization.

24. Bottom rule Dont do something if it is not profitable and highly visibleWe wont be known as a High performance culture until we commit high visibility and deliver on the promises 25. We need regular cash flows to sustain.. Please do the needful India needs YOU