High Impact Performance Management - Bashas Case Study
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High Impact Performance Management™How Bashas’ Grocery Stores Is Building A Competitive Workforce with High Impact Performance Systems
AGENDA
High Impact Performance Management™
COMPETITIONcompeting with the big dogs
AGENDA
Brian SharpChief Marketing Officer , HRsoft
S. Austin MuzumdarSenior Vice President Client Success, HRsoft
Our Presenters
Don AdamsDirector of HR Development, Bashas’
High Impact Performance Management™
AGENDA
High Impact Performance Management™
The Theme
“HR's role is to be more than a corporate arbiter, policeman or records keeper, it's to build a more competitive workforce aimed to support corporate strategy.“
Don Adams, HR Director
High Impact Performance Management™
Tedious
Ineffective
Disconnecting
AGENDA
High Impact Performance Management™
What is High Impact Performance Management™?
Strategic HR
Effective Line Managers
Engaged Employees
AGENDA
High Impact Performance Management™
Poll Question
Which of these initiatives are most important for your organization?
a. Strategic HRb. Effective Line Managersc. Engaged Employeesd. All of the above
High Impact Performance Management™
TechniqueCreating a competitive advantage with your people & processes
TechnologySuccessfully implementing new HR technology with limited resources
Talent Takeaways
High Impact Performance Management™
The Bashas’ Story122 stores
8,500 employees
High Impact Performance Management™
Strategic HR
Developing Smart People & ProcessesCompeting in a highly competitive market
High Impact Performance Management™
Strategic HRDeveloping Smart People & Processes
Competing With:
Big Box Retailers
National Supermarket Chains
Highly Competitive Markets
Slim Profit Margins
High Impact Performance Management™
Strategic HRDeveloping Smart People & Processes
Rebuilding Strategy: Refocus on Employees
High Impact Performance Management™
Strategic HR
Talent TakeawaysUnderstand your business strategy
Apply relevant people strategies
Developing Smart People & Processes
AGENDA
High Impact Performance Management™
Poll Question
What process do you currently have in place for performance management?
a. Don’t have a processb. Have an offline processc. Have an automated processd. Considering adopting a new process
High Impact Performance Management™
Effective Line Managers
The High Impact Performance Management™ Process
Aligning measurable goals & core competencies
High Impact Performance Management™
Effective Line ManagersAligning measurable goals & core competencies
A Shift in Strategy & Technology:Building core values with a new performance management system
High Impact Performance Management™
Effective Line ManagersAligning measurable goals & core competencies
Hard Data Soft Data
Combining two key types of employee performance data.
High Impact Performance Management™
Effective Line ManagersAligning measurable goals & core competencies
Talent TakeawaysGet started!
Set expectations(goals)
Provide roadmap for employees
High Impact Performance Management™
Talent Technology
New HR TechnologySuccessful implementation with limited resources
High Impact Performance Management™
Talent TechnologySuccessful implementation with limited resources
The Rollout Plan
Starting from scratch
Different stores
Different resources
Different approaches
High Impact Performance Management™
Talent TechnologySuccessful implementation with limited resources
The Training Plan
Performance Appraisals
Performance Management System
High Impact Performance Management™
Talent TechnologySuccessful implementation with limited resources
Talent TakeawaysKnow your organization
Design a process that fits
Technology should be part of the strategy
High Impact Performance Management™
Engaged Employees
The Competitive WorkforceMaking loyal & engaged employees your competitive advantage
High Impact Performance Management™
Engaged EmployeesMaking loyal & engaged employees your competitive advantage
Finding the balance between people & processes
High Impact Performance Management™
Engaged EmployeesMaking loyal & engaged employees your competitive advantage
Talent TakeawaysDon’t just “do a process”
Know your competitive advantage
Design a process that fits.
High Impact Performance Management™
High Impact Performance Management™
Building processes to directly support your organization’s goals.
Talent Takeaways
High Impact Performance Management™
PERFORMview™Performance Management Software
HRsoft.com
High Impact Performance Management™
Strategy Session
HRsoft.com
answer questions
share resources
offer solutions
High Impact Performance Management™How Bashas’ Grocery Stores Is Building A Competitive Workforce with High Impact Performance Systems