Your Outsourcing

Partner

XMLServices Prof ile

ISO 9001: 2008 certified

ISO 9001

008CRISIL Rating: HighPerformance Capability,High Financial Strength

Ranked as one of the TopBPO companies in India,by Dun and Bradstreet forfour years

SINCE 199220 years in business

company

by CRISIL

ISO 9001: 2008 Company

of 65,000 sq. feet

2500 clients 800+

Hi-Tech has 2500+ client base across 25 countries around the globe. Hi-Tech has 800+ professionals withexpertise in their respective domains; state-of-the-art infrastructure and flexibility to scale up to almostdouble its capacity at a short notice.

Hi-Tech is one of the leading outsourcing companies in India providing a broad range of Business Process Outsourcing services and creating value for businesses across the globe. Established in 1998 the company is based in Ahmedabad, in western part of India which is a thriving hub of businesses. Apart from Business Processes Outsourcing Hi-Tech also provides outsourcing service in the field of Engineering & Computer Aided Design, Information Technology, Financial Processes and Internet Marketing Services

Hi-Tech BPO service delivers value beyond profitsthrough global experience, technology competenceand, operational efficiencies Hi-Tech provides business process outsourcingservice for the following

Data ProcessingScanning & IndexingWeb ResearchTranscriptionFinancial ProcessOutsourcing

Virtual StaffingForms ProcessingPersonalized MailingsDesktop PublishingInternet Marketing

When you choose Hi-Tech, you are assured advantages of strong business differentiators in terms of domain expertise, quality, scalability, technology as enabler and high security & client confidentiality.

When clients outsource to Hi-Tech, they are guaranteed :

Time based quality assured service

800+ professionals with expertise in their respective domains

Flexibility to scale up almost double its capacity at a short notice

State-of-the-art infrastructure

Up to date Technology Platform

65,000 + sq ft office space

Skills to deliver in real time

Highly Integrated process discipline

24X6 work culture

Fine balance between personalization and standardization

Best of the breed network security

Globally competent professionals manning physical security

whyHi-Tech?choose

Businesses of all sizes, apart from facing the essential challenge of cost reduction, increasingly look to derive better value through long term and strategic association. Hi-Tech, amidst growing competition and ever mushrooming fringe players, has emerged a consistent player in the field of outsourcing by exceeding the client expectations of cost reduction. Hi-Tech BPO is recognized by its clients that has transitioned from a “cost-saving solution” to long term association as “problem solving” & “critical decision making” partner.

Hi-Tech cuts short and simplifies a long and complicated process through its decades of experience in providing BOT model of Delivery to its clients spread across the globe. Hi-Tech has an edge over others in BOT model of delivery because of its inherent strengths that also differentiates it from other Outsourcing companies.

The Hi-Tech model is based on the standard models but on a highly refined metrics

Time & Material Model

Dedicated Human resource

Turnkey project model

Client specific model

businessmodel

outsourcingprocessbusiness

The BPO division comprises of highly dedicated and motivated team of 350 FTE working in 3 shifts. The division serves it clients through various Business Process Optimisation activities, processes and services.

Data Entry: Entry of data from scanned images, printed hardcopies, manuscripts, websites, eBooks, business cards, catalogs, and other various types of forms and documentation.

Form Processing: Check processing, insurance claim forms, medical forms, market research forms, rebate forums and surveys & questionnaires.

Data Conversion: Utilizing the latest technology, converting data from one format to another such as book conversions, XML, HTML, OCR and document conversion.

Web Research: Provide solutions to different industries and businesses in data mining, database building, market research, web survey and analysis, and enhancement of customer lists.

Personalized Mailing: Personalize your cards by scripting name, choice of verse, written addresses and marketing mails. Personnel specializing in cursive writing and calligraphy work on the project.

Scanning / Indexing: Document scanning in wide formats, microfiche, microfilm, aperture cards, image processing. Catalog all your essential documents with Hi-Tech.

Transcription: Wide range of customized transcription services including business transcription, digital transcription, legal, financial, media and medical transcription.

Internet Marketing and Support: Post your advertisements and product information on Craigslist, Kijiji, Facebook, MySpace and other social media and social book marking sites to boost your Internet marketing activities.

DTP: The construction of the layout and the formatting of any printed documents prior to the actual printing. Typesetting, page composition and image handling.

Virtual Asistant: Personal assistant of client, from an offshore location.Working 8 hours a day dedicatedly for the client and executes the tasks assigned to him/her. Saves a lot of time and money Printing, Handwriting, Mailing

Multilingual CapabilitiesWe have executed many data processing projects in different languages. We have a team, which is a mix of people with multilingual capabilities and specialization in different languages. On an average the team has an experience of 4 years.

The team is trained to handle both handwritten (simple and complex) and typewritten data. We can scale up and expand our capacity at short notice as we have access to huge pool of people trained in foreign languages

Our Services

LegalEducationAutomotive

HealthcareLogisticsManufacturing

PublishingRetailTelecom

Industry Verticals Served

...and more

8 Projects

5 Projects

8 Projects

1 Projects

3 Projects

1 Projects

3 Projects

1 Projects

Dutch

French

German

Green

Italian

Portuguese

Spanish

Swedish

Process Flow Chart:

servicesXML conversion

As a part of its Data Conversion services, Hi-Tech offers a service to convert data in any format to XML. XML is widely used as a mark up language which is platform independent and serves as a database with data integrity checks and validations. We not only convert the data to XML, but , we and also make a DTD or Schema, apply style sheets with XSLT - FO and make the XML documents look great with design and layout.

We started offering these services since 2007, and have executed more than 50 projects for companies from varied business sectors like:

Having done most complex projects for healthcare industry, our skilled and talented staff has achieved expertise in converting documents which adapt to the specifications of PubMed. We also have expertise in converting documents to XBRL, as standard used for publication of Financial Data.

Our team of XML professionals has an average experience of 3 years and they are very well equipped with the knowledge of latest technologies. They have expertise in handling below mentioned softwares:

Educational Services

Financial Services

Communications Services

Publishing or Publishing & Printing

Cable & Other Pay Television Services

Direct Mail Advertising Services

Employment Agencies

Software Skill level

Altova XML Editor Expert

Oxygen XML Editor Expert

Arbortext XML Editor ExpertClient

DOI Pdf files via FTP server

Keying data from pdf files in MS Word

Quality Controll process

XML tagging

Validation of XML files

Audit fo XML files

Dispatch of XML files via FTP server

conf identialitypolicies

Client confidentiality is of utmost importance to us and sets us apart from others. Our networks are secured by market leading security solutions, both at the perimeter and at endpoints, to strictly protect data and client information. Our physical environment is manned by highly skilled professionals in the industry. Throughout our 20 years of experience, there has never been a security issue. It consolidates our position and trust with our clients especially when security breaches in the present times are rampant.

Security Policy The offices of Hi-Tech are quarantined and

random checks are carried to guard against any violation of guidelines

Strict Non-Disclosure and Non-Compete Agreements binds all employees

Entry of unauthorized person in building premises is strictly prohibited

Adequate security personnel are present in building to guard the property

The document storage area is well protected. The entry of employee is restricted to their

working area along with time restrictions No unauthorized access is allowed in the

system area unless absolutely essential Nothing can be taken inside the premises

without written permission Nothing will be taken out of the premises

without written permission As per project requirement, project related

specific contract agreement are signed by all the resources working on a project

Privacy Policy All data and information provided by client

are confidential and strictly the property of client

Hi-Tech ensures that neither the company nor the staff working on the project will disclose to any third party without the prior consent of an executive officer of the Client, any information relating to the business of the Client directly or indirectly

Hi-Tech further agrees that neither it nor its staff will reproduce in any way or divulge any tangible or intangible property whatsoever which could reasonably be construed as constituting confidential information of the Client

All raw data, directories, print outs, processed data and finalized product will solely be the property of client

After the data is approved by the client, Hi-Tech destroys all raw and processed data, unless otherwise specified by the client

We follow Strict Non-Disclosure and Non-Compete agreements

ouresteemed

clients

....and many more

Statewide TranscriptionServices

Where Every Word Counts

Hi-Tech House, Gurukul Road, Ahmedabad, Gujarat 380 052, IndiaPhone: +91 79 4000 3000 | Fax: +91 79 4000 3202 | Website: www.hitechos.com

your trusted outsourcing partner

Bhanu Gupta

Director Marketing

Email: bhanu.gupta@hitechos.comMobile: +91 98 25 02 89 82Phone: +91 79 4000 3207

+91 79 4000 3000+91 79 4000 3202info@hitechos.com

HEADQUARTERSHi-Tech Outsourcing ServicesHi-Tech House,Nr. Gurukul Tower, GurukulAhmedabad 380052,Gujarat, India.

AHMEDABAD9th Floor, Commerce House - 4,Beside Reliance Petrol Pump,100 Feet Road, Prahladnagar.Ahmedabad 380015,Gujarat, India

GANDHINAGAR3rd Floor, Chanakya Plaza,New C. G. Road, Opp. Swagat I,Chandkheda, Gandhinagar 380006,Gujarat, India.

COCHIN43-A, E Block, 3rd Floor,Cochin Special EconomicZone (CSEZ),Kakkanad,Kochi 682 037,Kerala, India