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    STARTUPSCORECARD

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    Diligent   Neg

           S     u     c     c     e     s     s

          F     a      i      l     u     r     e

    IS HARD WORK THE ANSWER?

    Hard work alone is NOT a reliable

    predictor of success. Hard working

    people sometimes fail and negligent

    people sometimes succeed.

    PROBLEM STATEMENT

    Conventional Wisdom

    NOT ENTIRELY

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    !

    Working hard is analogous to throwing a ball hard. The velocity is an import

    reaching the target, but you cannot ignore other interactive forces like gravit

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    What Is the Whole Story?PROBLEM STATEMENT

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    STARTUP STRATEGY

    The 6 Market Dynamics

    CAPTURING THE WHOLE STORY

    THE 3 APPLIED TOOLS

    We’ve identified 6 market dynamics

    That are interactively defining the

    Market opportunity at any time. The

    conceptual framework is the basis of

    the Startup Scorecard.

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    Evaluate your startup idea

    scorecard criteria and be mindful

    described in each one. Give yours

    and then an overall score, for

    provides a  structured approach t

    opportunity and helps to impro

    accounting for a full spectru

    criteria and reducing blind spots.

    Evaluatin

    Startup Id

    Startup Scorecard

    Finance

      • Low Capital Requirement

    • Clear Profit Model

    • Economies of Scale

      Finance Score ______

    Timing 

    • Recent Innovation Enabler

    • Demand Already Established

      • No Signs of Commoditization

    Timing Score ______

    Competition

      • Clear Market Inefficiency

      • Low Barriers to Entry

    • Differentiable Position

      Competition Score ______

    Team

    • Subject Matter Expertise

    • Functional Competence

    • Supplier Partnerships

    Team Score ______

    Product 

    • Customer Focused Solution

    • Low Barriers to Adoption

      • Clear Value Proposition

     

    Product Score ______

    Customer

      • Unmet Need or Desire

    • Right Size Market or Segment

      • Reliable Customer Channels

      Customer Score ______

     

    Overall Score _______SmarterStartup.org

    Title _____________________________________________________________________

    A  A 

    B- B+

     D A-

    Real Estate IDX Integrated CRM 

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      WHAT’S A GOOD CUSTOMER?

    The ideal customer has an unmet need or

    desire. The size of this market should

    match your ability to compete and ability

    to deliver justify solving the problem.

     Validate you can control means of customer

    acquisition along the way.

    STARTUP HEURISTICS

    Customer Criteria

    UNMET NEED OR DEUnsatisfied Customer

    RIGHT-SIZE MARKET ORNeed to Segment? Too

    RELIABLE ACCESS TO CDiversified Channels? Ga

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    FOCUS ON HELPING OTHERS

    FOCUS ON CREATING VALUE

    Mom was right! Focus on helping others and

    everything else will fall into place. Find a need

    or desire that is not yet sufficiently addressed,

    where the customer is so passionate they’d

    happily pay for a solution. This approach is

    much more likely to  create real value  than

    copying an existing solution.

    CUSTOMER CRITERIA

    Unmet Need or Desire

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      WHAT’S A GOOD PRODUCT?

    A good product will be a direct response to

    a customer need or desire. If the value is

    well articulated and the customer is

    passionate about your new solution, the

    reason to buy will be compelling. Consider

    deterrents also – are their high switch costs

    and is the solution easy to use and

    understand?

    STARTUP HEURISTICS

    Product Criteria

    CUSTOMER FOCUSED SOSolves Unmet Need or

    LOW BARRIERS TO ADLow Switch Cost, Usa

    CLEAR VALUE PROPOCompelling Reason t

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    PRODUCT CRITERIA

    Customer Focused Solution (bene

    ADDRESS NEED OR DESIREFOCUS ON CLEAR GOAL 

    KEEP IT SIMPLE!DON’T AMBIGUATE THE VALUE

    The purpose of your product is to create value by addressing a specific need or desire. Sta

    Don’t ambiguate the value created with distracting features that aren’t aligned with

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    Albert Einstein

    Physicist, Professor

     Any intelligent fool can make things bigger and more comp

    touch of genius - and a lot of courage to move in the opposit

    PRODUCT CRITERIA

    Customer Focused Solution (bene

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    PRODUCT CRITERIA

    Low Barriers to Adoption (cost

    LEARNING CURVEINVESTED TIME & NEW COSTS

    FINANCIAL IMPACTPRIOR INVESTMENT & NEW COSTS

    WORKFLOW INTEGRATIONDOES IT EASILY INTEGRATE?

    Even if you create new value, customers may hesitate to adopt your product if they’ve al

    too much in an existing solution that is good enough, or if adopting your solution is to

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    Ea

    A( 

    Existing Inv estments 

    Lear ning Cur v e 

    IS THE VALUE CLEAR?

     VALUE = BENEFIT - COST

    PRODUCT CRITERIA

    Clear Value Proposition (valu

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    TheodoreLevitt

    People don’t want quarter-

    inch drills. They want

    quarter-inch holes.7+'% 

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      WHAT IS GOOD TIMING?

    Every market has a natural lifecycle

    driven by innovation and circumstance.

    Look for new demand or interest in

    something that wasn’t possible just a

    couple years ago. Be a “fast follower”

    into a validated emerging market rather

    than speculating on new opportunity.

    STARTUP HEURISTICS

    Timing Criteria

    RECENT INNOVATION EWas it Possible 2-5 Yea

    DEMAND ALREADY ESTBuild It & They Might N

    NO SIGNS OF COMMODIShrinking Margins. More

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    Every market has a natural lifecycle driven by innovation and circumstance. Look for s

    wasn’t possible just a couple years ago & ramp up before the market capitulates (supp

    TIMING CRITERIA

    Innovation Life Cycle

    Innovators

    (2.5 %)

    Early adopters

    (13.5 %)

    Early majority

    (34 %)

    Laggards

    (16 %)

    Late majority

    (34 %)

    The Golden Era #$% &'(%%)%

    ConsolidatiEarly Movers

    Capitulation

    I

    Innovation Adoption Curve

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    Opportunity to enter diminishes as the market matures. Geoff Moore suggests en

    chasm” after demand is validated but still early enough to ramp before the market capi

    TIMING CRITERIA

    Innovation Life Cycle

    Innovators

    (2.5 %)

    Early adopters

    (13.5 %)

    Early majority

    (34 %)

    Laggards

    (16 %)

    Late majority

    (34 %)

         C     h    a    s    m

    Innovation Adoption Curve

    Ideal point to

    enter a market- Geoff Moore

    N e w  E n t r a n t  O p p o r t u n i t y 

    C d T h l

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    Nicholas Carr

    Harvard Business Review, 2003

    TIMING CRITERIA

    Commoditization of Technolo

    It is difficult to imagine a more perfect commodity than a byte

     As information technology’s power and ubiquity have grow

     strategic importance has diminished .

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    $5,000,000

    What cost $5 mill

    12 years ago can

    less than $5,00

    observed that com

    availability of mo

    has radically redu

    of developing a s

    CommoTechn

    Hosting Commoditized

    Open Source Software

    Cloud Services (SaaS/PaaS)

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    As cost has fal

    competitive b

    Competitive posit

    key strateg

    technological ca

    consumer Interne

    do you cut thro

    Commo

    Comm

    2000 2002 2004 2006 2008 2010 2012 2013

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    C t t C t

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      GOOD COMPETITIVE LANDSCAPE?

    Avoid being marginalized by excessive

    undifferentiated competition. That

    drives margin compression, commodi-

    tization and market consolidation. Look

    for inefficient markets where there’s still

    ‘play’ and find ways to develop a

    sustainable competitive advantage.

    STARTUP HEURISTICS

    Competition Criteria

    CLEAR MARKET INEFFStagnant or Fragmented

    LOW BARRIERS TO EEasy & Cheap to Com

    DIFFERENTIABLE POSSomething Special or D

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    L B i t E t

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    Sun Tzu

    War Strategist, Wrote The Art of War

    The general who makes many calculations before battle is wisknows when he can fight and when he cannot will be victo

    COMPETITION CRITERIA

    Low Barriers to Entry

    L B i t E t

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    Avoid a fight you cannot win! A market can be much harder to enter if

    competitor already has a mature offering that you must catch up to.

    THINGS TO AVOID

    •  Existing Economies of Scale

    • 

    Existing Mature Product (feature set)

    •  Well-Established Brand (halo)

    •  Price Competition

    COMPETITION CRITERIA

    Low Barriers to Entry

    Diff ti bl P iti

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      SEGMENTED MARKETFOCUS ON SPECIFIC CUSTOMER

    LOW PRICE LEADERSHIPFOCUS ON VOLUME & COMMODITY

    DIFFERENTIATED PRODUCTDISRUPTIVE OR INNOVATIVE

    HOW ARE YOU DIFFE

    WHAT MAKES YO

    COMPETITION CRITERIA

    Differentiable Position

    In order to be a desirable signal that stands out against a background of noise, you n

    compelling value to some customers that others do not. There are 3 viable positioning

    Porter’s Generic Competitive Strategies

    Fi i l C it i

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      GOOD FINANCIAL PROFILE?

    Look for opportunities to maximize

    returns without excess capital risk.

    Look for opportunities to start cheap

    and to realize higher margins through

    focused efforts and economies of scale.

    Avoid locking up too much capital.

    STARTUP HEURISTICS

    Financial Criteria

    LOW SUNK COSTUp Front Capital at R

    WORKING CAPITAL FGap Between Payable/R

    ECONOMIES OF SCMargins Increase With V

    Lo S nk Costs

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    How much up-front capital must you commit to

    develop this product or business? Sunk capitalrepresents risk since you don’t know if you’ll get it

    back, as well as opportunity cost since that money

    could be committed to other opportunities.

    FINANCIAL CRITERIA

    Low Sunk Costs

    HOW MUCH CAPITAL RISK?

    OPPORTUNITY COST

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    Some businesses r

    outlay every month

    take 3-4 months to

    the business may nor credit to cover

    months of operati

    both a cost (inter

    Work

    Capita

    DO YOU NEED A LINE OF CREDIT?

    WHAT’S THE COST & RISK?

    Accounts

    Receivable

    60 - 120 Day"Capital

    Float"AccountsPayable

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    Look for opportunities whe

    increase with volume (scal

    development, and distribut

    diminish on a per-unit bas

    in volume. As a result profi

    competitive advantage bot

    Economi

    of Scale

          Q     u     a     n      t      i      t     y

    Profits

    Marginal Cost  S  c  a   l  a   b   l

      e    P  r  o  fi   t  s

    Team Fit & Fitness Criteria

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      WHAT’S GOOD TEAM FIT?

     Just because an opportunity exists, doesn’t

    mean your team is likely to succeed. Are

    you fit to compete? Does your team have a

    competitive advantage? Do you possess

    deep knowledge, technical skills to deliver,

    & access to key partners and resources?

    STARTUP HEURISTICS

    Team Fit & Fitness Criteria

    SUBJECT MATTER EXPDeep Knowledge of M

    FUNCTIONAL COMPETechnical Skills to D

    SUPPLIER PARTNERSAccess to Materials at G

    The Hacker & The Hustler

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    TEAM-FIT CRITERIA

    The Hacker & The Hustler

    “The Hacker”

    Technical skills to design

    develop a well-crafted a

    scalable solution.

    “The Hustler”

    Knowledge of customer or desire, and

    understanding of market dynamics to

    effectively position an offering.

    A team needs deep subject matter expertise and technical skills to design a solution

    succeed. It is difficult for a single person to be efficient at “heads up” and “heads do

    The Functional ExpeSubject Matter Expert

    Supplier Partnerships

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    TEAM-FIT CRITERIA

    Supplier Partnerships

    Preferred Sourcing

    Are you able to procure

    supplies at competitive prices?

    If affiliate mktg, can you get

    preferred commissions?

    Available Data APIs

    Are you able to access the data

    or integration APIs needed to

    build your product?

    Outsourc

    If planning

    physical produ

    you have a q

    can

    Consider the dependencies you may have on external sources of materials, data, and

    you have access to the necessary resources to deliver your product and to price com

    St t S d

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    Evaluate your startup idea

    scorecard criteria and be mindful

    described in each one. Give yours

    and then an overall score, for provides a  structured approach t

    opportunity and helps to impro

    accounting for a full spectru

    criteria and reducing blind spots.

    Evaluatin

    Startup Id

    Startup Scorecard

    Finance

      • Low Capital Requirement

    • Clear Profit Model

    • Economies of Scale

      Finance Score ______

    Timing 

    • Recent Innovation Enabler

    • Demand Already Established

      • No Signs of Commoditization

    Timing Score ______

    Competition

      • Clear Market Inefficiency

      • Low Barriers to Entry

    • Differentiable Position

      Competition Score ______

    Team

    • Subject Matter Expertise

    • Functional Competence

    • Supplier Partnerships

    Team Score ______

    Product 

    • Customer Focused Solution

    • Low Barriers to Adoption

      • Clear Value Proposition 

    Product Score ______

    Customer

      • Unmet Need or Desire

    • Right Size Market or Segment

      • Reliable Customer Channels

      Customer Score ______

     

    Overall Score _______SmarterStartup.org

    Title _____________________________________________________________________

    A  A 

    B- B+

     D A-

    Real Estate IDX Integrated CRM 

    Identifying & Locating Opportu

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    Identifying & Locating Opportu

    Timing

    Customer   Product

    CompetitionStartup

    Opportunity

    Finance   Team

    We cannot work simp

    expect to have a des

    There are many dyna

    all determine whethe

    succeed. Some ma

    they are the excepti

    STARTUP HEURISTICS

    SmarterStartup org

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    CONCLUSION

    SmarterStartup.org

    We have posted in-depth articles,

    diagrams, and downloadable references

    and worksheets on our website.

    Everything is free to use, so check it out.

    www.SmarterStartup.org