HERMES - Menzies Aviation
Transcript of HERMES - Menzies Aviation
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HERMESHERMESRe-inventing Ground
HandlingRe-inventing Ground
Handling
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HERMES
Created by Ground Handlers for
Managing Ground Handling Operations
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Real-TimeService Level Monitoring
Service Recovery
INBOUND / I M P O R T
OUTBOUND / EXPORT
WA
REH
OU
SEM
AN
AG
EMEN
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TRA
NSF
ERTruck Queues
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CU
MEN
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EMEN
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ULDManagement
BIP
HERMES
Legacy Handling
Revenue Accounting
BIL
LIN
G
Accounts
Elec
troni
cC
UST
OM
S In
terf
ace
LocalCustomsAuthority
In/O
utbo
und
MES
SAG
ING
Engi
ne
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Dynamic profiling according to Service Level AgreementReal-time monitoring of serviceProactive error prevention with 3 alert levels: Warning, Error, About to FailAutomatic Service Recovery (missing/found cargo)Dynamic checklists for Recovery actionsRuns on wall mounted displays
Pre-emptive Service Management
Making Standards as Individual as the Customer!
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Goods and Documentation AcceptanceAWB Management (Cut AWB)Comprehensive AWB HistoryComplete FWB ManagementSecurity ManagementDangerous Goods ManagementFlight ManifestAutomatic Messaging (Flight Departure)Pallet ManagementULD Tag ManagementAirlines interrogation screens606 Barcode Label Management
Outbound / Export Functionality
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Snímek 6
A8 Remove Partly for DGR
what is pallette managementwhat is ULD TAG management ???
move flight manifest bellow ULD and pallet management
Add the word IATA before the 606David; 17.7.2002
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Pre-Flight Manager (What to expect) FFM Management Breakdown Order Management (ULD+AWB)Customs Clearance ManagementAutomatic Transfer management (by air, road, BIP)Goods Delivery ManagementAirside Service Level MonitoringComprehensive AWB history
Inbound / Import Functionality
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Snímek 7
A9 remove automatic for transfer management
remove the SLA in brackents for Airside managementDavid; 17.7.2002
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Automated warehouse with RF Hand Held Technology Barcode System Management
Location, Cargo, ULD, Doors etc.Inventory CheckBreakdown ManagementBuild-up Management Racking ManagerDamaged ULD ManagementDamaged Cargo Management 606 Barcode Printing Management (optional)
Warehouse Management
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Automatic Charges:Export / Import (security, storage, etc.)Agent / Airline (rates, loose/unitise, etc.)
Manual Charges (BIP, special handling, etc.)Tariff Manager (by Airport, by Airline, by Agent, Default)Invoicing ModuleInvoice Query ManagementDynamic Invoice Rule ManagerMulti CurrencyCash and Account Customer ManagementAccounts InterfaceLegacy Loading Cartridges
Billing & Accounts
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Snímek 9
A10 to change the order of invoice Q management and invoice templateDavid; 17.7.2002
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Customs Comprehensive real-time Customs ManagerCovers Export / Import / TransfersCustoms Snag ManagerCustoms Clearance indicator across the handling process
MessagingInbound / OutboundEDI / Email / FAX / XMLCargoIMP, SITAMulti Versions Messaging (i.e. FFA V3, V2, V1)Built-in Message BrokerUser controlled message builder
Customs & Messaging
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Snímek 10
A12 change FSA to FSUDavid; 17.7.2002
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Management Information
Complete operational statisticsPerformance statistics for airline customersOriginating hub performance monitoringOther 3rd party service providers (ramp)Customised reports to customers’ own specification
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Main MenuMain Menu
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Service Level Monitoring
Service Level Monitoring
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Monitor by operational Area
Monitor by operational Area
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Pre-emptive alerts by shipment profile
Pre-emptive alerts by shipment profile
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Vehicle ControlVehicle Control
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Quick Data Capture
Quick Data Capture
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Main Operational AWB Form
Main Operational AWB Form
AWB Status Indicators
AWB Status Indicators
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FWB FormFWB Form
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AWB ChargesAWB Charges
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Truck Queue Function
Truck Queue Function
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Truck Queue Control
Truck Queue Control
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Security FunctionSecurity Function
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Security Control
Security Control
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Manifest FunctionManifest Function
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Control by Carrier
Control by Carrier
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Warehouse Build-up Control Centre
Warehouse Build-up Control Centre
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Manifest Control
Manifest Control
Built for flight
Built for flight
Ready to be Built to
flight
Ready to be Built to
flight
ULDs to DestinationULDs to
DestinationShipments to Destination
Shipments to Destination
Shipments Booked but not
yet received
Shipments Booked but not
yet receivedShipments in process
Shipments in process
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ULD ContentsULD Contents
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Drill-down to AWB details
Drill-down to AWB details
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View detailed AWB HistoryView detailed AWB History
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Plan break-down while flight is still
in the air
Plan break-down while flight is still
in the air
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Know what’s on the flight from
FFM
Know what’s on the flight from
FFM
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Work on electronic
AWB (FWB)
Work on electronic
AWB (FWB)
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Transfer by Air function
Transfer by Air function
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Transfer by Air Control
Transfer by Air Control
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Road Feeder Function
Road Feeder Function
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Road Feed Control
Road Feed Control
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Real-time Operation
Monitoring
Real-time Operation
Monitoring
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Real-time Operation
Monitoring
Real-time Operation
Monitoring
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Real-time Shipment Level
Monitoring
Real-time Shipment Level
Monitoring
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Act before service failure
occurs
Act before service failure
occurs
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Manage Irregularities
Manage Irregularities
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Track what to do and when to
do it
Track what to do and when to
do it
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Step-by-step guidance
Step-by-step guidance
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Sample Reports
Airline Name
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Sample Reports
Airline Name
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Sample Reports
Airline Name
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Sample Reports
Airline Name
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Sample Reports
Airline Name
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Sample Reports
Airline Name
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Sample Reports
A/P
Airport
Airport