Helping leaders build their BEST TEAM EVER · •Proliferate Do’s & Don’ts •Celebrate...

1

www.nelsoncohen.com

Helping leaders build their

BEST TEAM EVER

ED COHEN Pris NelsonExecutive Development Principal President

AMAZON.COM Nelson Cohen Global Consulting

Formerly EVP, Nelson Cohen

Nelson Cohen Global Consulting © 2009-2014 2

Characteristics of Best Teams

Explicit performance and behaviors

Trust is high

Ability to speak up and speak out

Ability to have safe conflict

Shared accountability—no one wins unless everyone wins

Attention to high quality results

High context communication

Teamwork is encouraged and rewarded

It’s about Performance AND Behavior

2


Are you ready to take the leap?

Take the leap

towards becoming

the BEST TEAM EVER!

No one has to jump

out of an airplane

unless you want to.


The Journey to BEST TEAM EVERTeam Agreement

3


"The greater the loyalty of a group

toward the group, the greater is the

motivation among the members to

achieve the goals of the group, and

the greater the probability that the

group will achieve its goals."

Rensis Likert,

Author & Organizational Psychologist


Why have a Team Agreement?

Behavior becomes as important as performance

Binding glue for the team

Demonstrates willingness to continuously improve

relationships

Anchors the team to organizational values

Implicit values and expectations become explicit

Becomes the foundation to give and receive feedback

4


Why have a Team Agreement?

Forges individual accountability

Self-directed team approach

New members have context for teamwork

Useful for immersion, selection and retention

Easily cascaded

Transforms teams from where they are to high performing!


BEST TEAM EVER Process

Discover• Team Purpose, Organizational alignment• Team Assessment• Identify behaviors important to the team• Prioritize through everyone’s participation

Adoption• Proliferate Do’s & Don’ts • Celebrate successes• Self-assessment & 1:1 feedback

Penetration• Live the Team Agreement• Hold each other accountable• 360 feedback mechanism

Value

• High Performing• Enhancing & Growing Trust• Co-creation of Value• On BEST Team Ever Journey

Awareness • Launch Team Agreement• Define boundaries–Do’s & Don’ts• Self-reflection by team members

5



Discover • Team Purpose, Organizational alignment• Team Assessment• Identify behaviors important to the team• Prioritize through everyone’s participation


PURPOSE

Why does this team exist?

What is the purpose of this

team?

What are the goals of this

team?

What are our guiding

principles?

ALIGNMENT

Vision, Mission

Core values

Purpose, Organizational Alignment

6


Assess: Current State

PerformingNormingStormingForming

Source: Tuckman's stages of group development


Current State: Team Assessment

7


Current State: 5 Dysfunctions of a Team

Absence of TRUST unwilling to be vulnerable within the group

Fear of CONFLICT seeking artificial harmony over constructive

passionate debate

Lack of COMMITMENT

feigning buy-in for group decisions creates ambiguity

throughout the organization

Avoidance of ACCOUNTABILITY

ducking the responsibility to call peers on counterproductive

behavior which sets low standards

Inattention to RESULTS

focusing on personal success, status and ego before team success


Survey Says

8


Current State: 5 Team Functional Areas

LOW HIGH


Current State: Describe the culture

CONSCIOUS

ACCIDENTAL

9


Behaviors important to the team

The Team Agreement comes from Culture

Corporate values

Team characteristics

Development stage (forming, storming, norming, performing)

Strengths and areas of concern

Guidelines

Desired behaviors


10



11



12



Awareness • Launch Team Agreement

• Define boundaries–Do’s & Don’ts

• Self-reflection by team members


DOs:1. Do what you say you are going to

do; keep your word and be truthful.

2. Be principled and stand up for

what you believe - ensure fairness

in dealing with associates.

3. Provide candid feedback on

disagreements on policy / strategy

in a professional manner then

accept the outcome.

4. Be honest in all aspects of work

and personal behavior.

DON'Ts:1. Manipulate others.

2. Criticize others for your actions.

3. Misrepresent information.

4. Embarrass or humiliate people who

work with you (provide criticism in

private professionally and with facts).

5. Act for your own selfish gain and

against team objectives.

Do’s & Don’t

Integrity and keeping commitments drives

everything we do.

13


www.nelsoncohen.com

14

Take 10% off your next order!

Enter code webinar10 at checkout.

One-time purchase only

Your Exclusive Offer!

www.hrdqstore.com

Helping leaders build their BEST TEAM EVER · •Proliferate Do’s & Don’ts •Celebrate...

Documents

Transcript of Helping leaders build their BEST TEAM EVER · •Proliferate Do’s & Don’ts •Celebrate...