Help! I Don’t Speak Housing!

Help! I Don’t Speak Housing!

MATTIE [email protected]

mailto:[email protected]

UMOM New Day Centers mission is to provide homeless families

and individuals with safe shelter, housing and supportive services to assist them in reaching their

greatest potential.

• Established in 1964• $11M Annual operating budget• Privately fundraise 50%• 178 employees• Served 6,000 people last year• Serve greater Phoenix

area/Maricopa County

Introducing UMOM

Watkins Basic Needs Shelter

Basic shelterCongregate

living

Capacity:120 single

women17 families

New Day Centers Campus

Performance•emergency shelter - 45% exit to permanent housing•transitional shelter - 70% exit to permanent housing•rapid rehousing - 85% sustain permanent housing after assistance ends

Capacity•81 units of family emergency shelter•50 units of family transitional housing•75 units of rapid rehousing for families•61 units of permanent supportive housing

PermanentHousing

• 212 affordable family units

• 80 affordable units for seniors

• 61 units of PSH• 45 for families• 16 for singles

THE SINGLE GREATEST

INTERVENTION IS TO MOVE THE FAMILY INTO PERMANENT

HOUSING.

RESEARCH

7

Shelter

Housing

We have to help families move from temporary situations to permanent housing.

• ENACTED IN 2009• REAUTHORIZES THE MCKINNEY VENTO

HOMELESS ASSISTANCE ACT• HOMELESS EMERGENCY ASSISTANCE AND RAPID

TRANSITION TO HOUSING• CALLS FOR PARADIGM SHIFTS IN THE INDUSTRY

FOR HUD PROGRAMS• Outcomes• Coordinated Access and Assessment• Targeting resources

HEARTH

HEARTH Outcome Measures

Reduce the # of people experiencing homelessness for the first time; (prevention)

Reduce the overall # of people experiencing homelessness; increase exits to permanent housing

Reduce length of homelessness 20 days (ultimate goal); 10% reduction per year

Reduce the rate of return to homelessness to 5% Increase jobs and income growth for people

experiencing homelessnessProvide access to services within the entire

geographic area

Outcomes - Then

Focus on Outcomes - Now

INDIVIDUALS AND FAMILIES DEFINED AS HOMELESS UNDER THE FOLLOWING CATEGORIES ARE ELIGIBLE FOR ASSISTANCE:

CATEGORY 1 – LITERALLY HOMELESS CATEGORY 2 – IMMINENT RISK OF HOMELESS CATEGORY 3 – HOMELESS UNDER OTHER FEDERAL STATUTES CATEGORY 4 – FLEEING/ATTEMPTING TO FLEE DV

Homeless Definition

“Literally homeless”Category 1

Eligible for:

Street Outreach

Emergency Shelter

Rapid Rehousing

Support Service Only

Safe Haven

Transitional Housing

Permanent Supportive Housing

Individual or family who lacks a fixed, regular, and adequate nighttime residence, meaning:

(i)Has a primary nighttime residence that is a public or private place not meant for human habitation; (i)Is living in a publicly or privately operated shelter designated to provide temporary living arrangements (including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state and local government programs); or

(ii)Is exiting an institution where (s)he has resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution

“Imminent Risk of Homeless”Category 2

Eligible for:

Emergency Shelter

Prevention

Support Services Only


Individual or family who will imminently lose their primary nighttime residence, provided that:

(i)Residence will be lost within 14 days of the date of application for homeless assistance;

(ii)No subsequent residence has been identified; and

(iii)The individual or family lacks the resources or support networks needed to obtain other permanent housing

“Homeless Under Other Federal Statutes”

Category 3

Eligible for:

Emergency Shelter

Prevention


Transitional Housing (with special approval from HUD)

Unaccompanied youth under 25 years of age, or families with children and youth, who do not otherwise qualify as homeless under this definition, but who:

Are defined as homeless under the other listed federal statutes;

Have not had a lease, ownership interest, or occupancy agreement in permanent housing during the 60 days prior to the homeless assistance application;

Have experienced persistent instability as measured by two moves or more during in the preceding 60 days; and

Can be expected to continue in such status for an extended period of time due to special needs or barriers

“Fleeing/Attempting to Flee Domestic Violence”Category 4

Eligible for:

Street Outreach

Emergency Shelter

Rapid Rehousing

Prevention




Any individual or family who:

(i)Is fleeing, or is attempting to flee, domestic violence;

(i)Has no other residence; and

(i)Lacks the resources or support networks to obtain other permanent housing

UNITED STATES INTERAGENCY COUNCIL ON HOMELESSNESS

SET GOALS:

•END VETERAN HOMELESSNESS BY 2015•END CHRONIC HOMELESSNESS BY 2015•END YOUTH HOMELESSNESS BY 2020•END FAMILY HOMELESSNESS BY 2020•SET A PATH TO ENDING ALL HOMELESSNESS

USICH

• HUD’S CONTINUUM OF CARE (COC) SYSTEM IS DESIGNED TO ADDRESS THE CRITICAL PROBLEM OF HOMELESSNESS THROUGH A COORDINATED COMMUNITY-BASED PROCESS OF IDENTIFYING NEEDS AND BUILDING A SYSTEM TO ADDRESS THOSE NEEDS.

• A REGIONAL OR LOCAL PLANNING BODY THAT APPLIES FOR, DISTRIBUTES, & COORDINATES HUD HOMELESS ASSISTANCE FUNDS IN A GEOGRAPHIC AREA.

HUD’s Continuum of Care

Continuum of Care – Education provisions

Continuum of Care plans must describe how they will collaborate with LEAs to identify families, and how families and youth will be informed of their eligibility for McKinney-Vento education services. Sec. 427(a)(1)(B)(iii)

Agencies must certify that programs that provide housing or services to families will designate a staff person to ensure that children are enrolled in school and connected to appropriate services in the community, including early childhood programs such as Head Start, part C of the Individuals with Disabilities Education Act, and McKinney-Vento education services. Sec. 304(b)(4)(D).

Continuum of Care – Education provisions

Collaborative applicants for HUD Continuum of Care funding must take the educational needs of children into account when families are placed in emergency or transitional shelter and will, to the maximum extent practicable, place families with children as close to possible to their school of origin so as not to disrupt children’s education. Sec. 304(b)(7).

Project applicants must demonstrate that their programs are establishing policies and practices that are consistent with, and do not restrict the exercise of rights provided by the education subtitle of the McKinney-Vento Act, and other laws relating to the provision of educational rights and related services to individuals and families experiencing homelessness.

Continuum of Care - Funding

Competitive programs funded: Supportive Housing Program (SHP) Shelter + Care Rapid Rehousing HMIS Planning

Formula-based programs funded: Emergency Solutions Grant

Funded only through renewals: Transitional Housing Support Services Only

Continuum of Care

PermanentSupportive

Housing

EmergencyShelter

TransitionalHousing

PreventionResources

PermanentSupportive

Housing

TransitionalHousing

RapidReHousing

Emergency Shelter

Assessment

HOW DO WE DETERMINE WHICH INTERVENTION TO ASSIGN TO EACH FAMILY?

WHO GETS WHAT AND WHY?

PROGRAM SELECTION

Shelter admission

Community-based

Prevention (Diversion and Stabilization)

$1-2k per case

Rapid Exit:

Relocation

$2-4k per case

Up to 2-4 weeks shelter

Housing Stabilization

Service I

Relocation, Critical Time Intervention CM, Temp Rental Ass.

1 year shallow rental subsidy

Housing Stabilization

Service II

More intensive

services, 1 more year of Temp Rent

Ass.

Shelter exit

Transition to

mainstreamsystems

Long-Term Subsidy and

Service Engagement

Progressive Engagement

Matching the intervention to the family

HOW DO WE TARGET THE COMMUNITY’S RESOURCES?

WHAT HOUSING AND SERVICE ASSISTANCE STRATEGY IS BEST FOR EACH HOUSEHOLD OF THE

SEVERAL SERVICES AVAILABLE?

COORDINATED ASSESSMENT

Coordinated Assessment – HUD CoC

§ 578.7 Responsibilities of the Continuum of Care. (a) Operate the Continuum of Care. The Continuum of Care must:

(8)In consultation with recipients of Emergency Solutions Grants program funds within the geographic area, establish and operate either a centralized or coordinated assessment system that provides an initial, comprehensive assessment of the needs of individuals and families for housing and services. The Continuum must develop a specific policy to guide the operation of the centralized or coordinated assessment system on how its system will address the needs of individuals and families who are fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, or stalking, but who are seeking shelter or services from non-victim service providers. This system must comply with any requirements established by HUD by Notice.

Assessing Housing Barriers

___ Head of Household is under 25___ More than 3 children in household___ Earns less than 30 % AMI___ No income (2 points)___ Employed less than 3 months___ No high school diploma or GED___ Felony (past ten years = 2 points; over 10 years ago = 1

point)___ Misdemeanor (Class A, violent crimes, or drugs)___ Money owed to a landlord ___ Money owed to a utility company for electricity, water, or

gas___ Past evictions (one = 1 point; 2 or more = 2 points)___ Current or past involvement with child welfare___ Additional credit problems (cable, phone, medical bills) that

may preclude obtaining housing___ Mental health or substance abuse issues

F-SPDAT

Family Service Prioritization Decision-Assistance Tool

Developed by Iain DeJong at OrgCode Consulting

Core Premise: Get the right household to the right program at the right time to end their homelessness, based upon evidence of strengths, understanding of needs and housing status.

Prescreen tool for triage Full assessment for case management tool

F-SPDAT

Housing

First/ PSH

Rapid Re-

housiing General H

ousing

Help

Homeless Population – Not Homogeneous

“Funnel” Of Homeless Services

Intake & Assessment –

Acuity Determined

• TIME LIMITED, SHORT TERM• TYPICALLY 1-6 MONTHS• BASIC SERVICES• FUNDED BY ESG (NOT COC)

• NATIONALLY 28% EXIT TO PH

UMOM:120 DAYS, AVERAGE 81 DAYS

SERVICE RICHEXITS TO PH: 45%

AVERAGE BARRIERS TO HOUSING: 6

Emergency Shelter

• TIME LIMITED, MEDIUM TERM• MAXIMUM OF 24 MONTHS• SERVICE RICH, OFTEN INCLUDES CHILD CARE• HUD REQUIRES 65% EXIT TO PH• HUD TARGETS: SUBSTANCE USERS, DV, & YOUTH

UMOM:2 YEARS, AVERAGE 313 DAYS

SERVICE RICHEXITS TO PH: 70%



ThenThen NowNow

Completion of ES program

Enrolled in a full time activity for at least 30 days

Program compliantDemonstrated progress

on case plan goalsClean drug screenHave enough $ saved to

pay program fees

Significant barriers to housing

Barriers cannot reasonably be resolved in 120 days in Emergency Shelter

Absolutely no options for permanent housing in the community

Shift in Eligibility for Transitional Living

• TIME LIMITED, MEDIUM TERM • RENTAL ASSISTANCE• MAXIMUM 5(SSVF) -18 (HUD) MONTHS• MONTHLY CASE MANAGEMENT• NATIONAL AVERAGE 85% EXIT TO PH• HUD TARGETS: ANYONE

UMOM:AVERAGE 6 MONTHS

MONTHLY CASE MANAGEMENTEXITS TO PH: 85%


Rapid Rehousing

• NOT TIME LIMITED• LONG TERM – PERMANENT• HOUSING SUBSIDY & INTENSIVE SERVICES HUD REQUIRES 85% HOUSING RETENTION• HUD TARGETS: DISABLED AND CHRONIC

UMOM:NO TIME LIMIT

SERVICE RICH, 1:12 RATIOAVERAGE BARRIERS TO HOUSING: 10

MUST MEET HUD ELIGIBILITY & NEED PSH


1. EMERGENCY SHELTER2. RAPID REHOUSING3. TRANSITIONAL HOUSING4. PERMANENT SUPPORTIVE

HOUSING

Which intervention?

IsabelIsabel

25 YO single mother2 childrenEarns less than 30%

AMIEmployed less than 3

mos.2 past evictionsOwes money to utility

companyMajor credit problems

Match the Family to the Intervention

Liz and TomLiz and Tom 5 children No employment NO HS diploma/ GED Recent felony and

misdemeanors 2 past evictions Major credit issues and

wage garnishments History of mental health

and substance abuse on and off for 10 years.


SandraSandra38 Year single motherServed 2 years in

militaryRecently lost

employmentEarns less than 30% AMI 2 previous evictionsReceived eviction notice

but still in unitHas resided in same

housing for 2 years


MarcusMarcus32 year old single dad 2 childrenEmployed less than 3

monthsFelony 10 years oldpast eviction


MichaelaMichaela41 year old single mom3 childrenHistory of DVReceives sporadic child

supportRecent multiple feloniesHistory of substance

abuseMultiple shelter stays


AvaAva 35YO single mother 5 children (infant –

12years) Multiple shelter stays Traumatic brain injury Mental health issues No GED or H.S. diploma Felony conviction Son with serious emotional

issues History of addictions


TracyTracy Single mother 3 children Multiple shelter stays History of DV Highest earning $7.50/hr;

inconsistent work history CPS involvement Eviction history Children’s father in prison Active alcoholism – in

denial


Other Housing Options

Low Income Tax Credit Housing

An option for low income familiesMakes market rate housing “affordable” for

families at 30-60% AMIRental rates are reduced due to local or state

tax creditsTypically mixed income propertiesMust recertify annually; otherwise no time

limitLease = Landlord Tenant Act applies

Section 8 (subsidized) Housing

HUD program with Public Housing Authorities or private owners

Rent = 30% of incomeSex offenders & people with certain drug offenses

are ineligibleOther eligibility criteria determined by local PHAsNo time limitLease = Landlord Tenant Act appliesProject-Based

Subsidy remains with the unitHousing Choice Voucher

Subsidy remains with the family Family can select unit (based on FMR and inspection)

HUD VASH (subsidized) Housing

Collaboration with HUD, VA, and PHAsSection 8 voucherAvailable to families with veteran statusReferrals are made by the local VAMust accept ongoing VA case managementRent = 30% of incomeSex offenders and people with certain drug

offenses are ineligibleOther eligibility criteria determined by local

PHAs or local VAMCsNo time limitLease = Landlord Tenant Act applies

Public Housing

HUD program - housing owned by Public Housing Authorities (city or county)

Rent = 30% of incomeSex offenders and people with certain drug

offenses are ineligibleOther eligibility criteria determined by local

PHAs No time limit Lease with PHA = Landlord Tenant Act

applies

Mattie LordMattie Lord Jeremy RosenJeremy Rosen

[email protected](602) 889-0671

[email protected](202) 638-2535 x

104

For more information

Help! I Don’t Speak Housing!

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