hellostream 4HR’s Leadership Role in the Intelligent Enterprise

hello Phillip BoothHR’s Leadership Role in the Intelligent Enterprise

SAP

about Phillip BoothPhillip joined SAP in their Johannesburg office in 1994. Moved to SAP’s Head Office in Walldorf Germany in

2002 for a two-year contract and is still there! He’s well known globally by customers and partners as a ‘tell it

like it is’ person, who always looks at the medium and longer term impact our profession can have.

He’s currently supporting the Upgrade2Success program, helping over 11 000 of SAP’s HCM customers

consider options for them to upgrade their HR departmental capabilities to deliver against the ever-changing

business needs.

He’s married with three children and when not working loves family time, dogs, sailing and music.

Disclaimer

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information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This

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The challenges of managing the modern workforce.

Growing percentage of work done by external resources, but

HR systems are designed for FTEs

The entire workforce has increasingly high expectations of

depth, consistency and quality of their experience

Management of external workforce is spread across multiple

functions and lines of business

Siloed systems and disconnected processes create barriers to

total workforce management

6© 2019 SAP SE or an SAP affiliate company. All rights reserved.

1 2 3

One vision. SAP gives you the power to plan and proactively manage your total workforce.

Improve speed, adaptability and

impact with better visibility into

people and finances

One set of goals. One workforce.

Maximize performance by

aligning people strategy with

business priorities

Increase engagement with

cohesive experiences

Workforce experience lives beyond HR

Disjointed processes

cause a decrease in

employee satisfaction,

as well as customer experience

and business agility.*

70%of siloed digital transformation

initiatives fail.**

*Information Age **IDC

Integrated Total Workforce Management for business impact

Align TWM strategy to key business priorities and achieve

workforce agility, financial transparency and greater impact on bottom line

Employees

External Workers

HR and

Talent Practices

Integrated

management

of ALL

resources

Traditional HR Integrated TWM Managing the

total workforce

Expand the

reach of select

HR processes

to external

talent

HR and

Talent Practices

HR and

Talent

Practice

s

9© 2019 SAP SE or an SAP affiliate company. All rights reserved.

The Intelligent Enterprise Delivers Total Workforce Management

SAP SuccessFactors puts people at

the heart of intelligent enterprise

transformation

Ideas to Action : The Intelligent Enterprise

American Airlines – Transforming its Workforce Strategy

Creating a world class customer experience starts with your people. To reach that goal, American Airlines is

transforming its workforce management strategy to establish a people first culture.

Video

Business Benefits

Visibility into people and finances and collaboration across the enterprise

Align talent strategy to key business priorities, leveraging an agile workforce

Drive worker engagement with new and meaningful experiences

The Intelligent Enterprise Powers the Best Run Workforce

Enabling the end-to-end business process of planning, sourcing, and managing the total workforce, and

facilitating a holistic talent strategy to achieve agility and game-changing business outcomes.

SAP Vision of Total Workforce Management

SAP Cloud Platform Master Data for workforceConcept and definition

Employee Central 1)

Workforce

SAP S/4HANA

SAP Fieldglass

SAP ...Products

Master data owner

Master Data Services

Bus. Partners

...

3rd Party ...

Modular service repository Master data consumer

1) Other core HR systems (SAP or 3rd party) are possible

SAP Cloud Platform Master Data for workforce delivers consistent people data to enable digital end-to-end business processes across

solutions in the Intelligent Enterprise.

Designed as a centralized service on SAP Cloud Platform, it is a key part of our Intelligent Enterprise software architecture that

enables comprehensive integration and drives the employee experience.

TWM supported by SAP’s Intelligent Suite and Intelligent Technologies

Common Master Data, Integration, Extensibility and

Orchestration

SAP Cloud Platform and SAP HANA Data Management provide the

technology services and uniform data model for seamless execution,

orchestration, extension and monitoring of business processes across the

SAP Intelligent Enterprise Suite

Intelligence

Add new business value leveraging SAP Analytics Cloud and Leonardo for

embedded and cross-application analytics, AI, planning and modeling

across all SAP application.

Total Workforce Experience

Re-imagined business processes that deliver value through system

intelligence, user satisfaction and a consistent, best-in-class experience at

every moment that matters.

VisibilityGain access to your total talent

Inclusion and Visibility

Making external workers visible to everyone and expanding

the reach of select HR practices:

Contingent worker profile in SAP SuccessFactors Employee

Central, display in org chart, people search

SAP Cloud Platform Master Data for workforceA centralized service as common people data layer for the Intelligent Enterprise

Consistent people data Intelligent Enterprise architecture Integration drives employee experience

• One aligned data model across all

solutions based on SAP Cloud

Platform

• Common repository for all master data

• Latest service based technology (OData

V4)

• Open standards, extensible

• Point-to-point or middleware based

integration

• All relevant people information

available for all solutions within the

Intelligent Enterprise landscape

• Employee data

• Organizational data

• Contingent workforce data

• Out-of-the-box integration for all SAP

solutions

• Master data engine for comprehensive

integration beyond data layer

• Unified user experience and end-to-end

analytics

• Common technical services like single-sign-

on, workflow, time sheet

• Central monitoring, business con-figuration

and provisioning

Illustrative high-level view for

'hire to retire' scenario RetireOrg. Changes /

Transfers

Talent Mgmt. /

Promotion

Recruitment/

Hire

Business

Process

& Data Flow

LoB Business

Applications

Technical

Services

SAP

Cloud Platform

Business Services

& Applications

Unified User Experience & End-to-End Analytics

Hire to Retire

Master Data for

Workforce

Controlling Object

Service

Timesheet

Service

SAP SuccessFactors SAP S/4HANA

Customer Setup

& Provisioning

ONE Business

Configuration

Integration Qualities

& Operations

Integration

WorkflowCloud Platform

IntegrationSingle Sign On

Identity Access

Governance

Intelligent IntegrationSAP Cloud Platform Master Data for workforce

Demo

The dynamics of how we engage people are transforming . . . At unprecedented speed

Dynamic

workforce

Technology

shifts

Millennial

effect

Introducing a paradigm shift

Up-to-date technology, more

feedback, training at work

Globalization, contingent workers,

people networks, “gig economy,”

attitudes, definition of employee

Capabilities in artificial

intelligence, collaboration

Encourage continuous usage and

engagement, foster continuous

innovation

Use data to suggest

and recommend

Expand solutions and build

own apps to meet current and

future needs.

Continuous Intelligent Extensible

Across the total workforce

Mastering these challenges requires a digital approach to HRHCM technologies and strategies must encompass a new set of digital capabilities

Evolution of architecture for SAP ERPThe technology layers needed for SAP ERP Human Capital Management*

* Modeled example for on-premise deployment

’90s’80s ’00s

Payroll

SAP NetWeaver

SAP Gateway

SAP Fiori launchpad

Web dispatcher (proxy)

BW-BI – analytics

SAP ECC 6.0 – HCM

Enterprise portal

SAP Mobile Platform

Database

PI-

PO

–in

tegr

atio

n

Self-services(EA-HR)

SAP NetWeaver Application Server

SAP SuccessFactors solutions are about speed And future-proofing HR

Payroll

SAP NetWeaver

SAP Gateway

SAP Fiori launchpad

Web dispatcher (proxy)

BW-BI – analytics

SAP ECC 6.0 – HCM

Enterprise portal

SAP Mobile Platform

Database

PI-

PO

-in

tegra

tio

n

Self-services

(EA-HR)

To Cloud or not to Cloud…. .

“By 2020, a corporate ‘no-cloud’ policy will be

as rare as a ‘no-Internet’ policy is today.”Source: Gartner

So many of you want to expand or move –but . . .

“Hard to get buy-in!”

“Complex migration?”

“Integration challenges?”

Upgrade2SuccessSupporting customers of SAP ERP HCM throughout the journeyWorld-class support end to end

Implement

Run

Assess and evaluate

Optimize

Best-practices documentation

In-app admin help

Ongoing learning resources

Admin Centers for enterprise grade admin

Globalization services

Customer community

Virtual and in-person (VIP) events

Solution adoption programs

SAP HCM on Prem in the SF community

Industry analyst reports

HCM research center

Product direction and road maps for SAP

ERP Human Capital Management and SAP

SuccessFactors solutions

Peer benchmarking

Business case

Preconfigured global solution with SAP Model

Company service for Human Resources

Data migration tool (“infoporter”) and

integration tools

Best-practices process library

Transport center to move configuration

Configuration check tool

Predelivered content

Configuration workbooks with best practices

Process library

Prepackaged integrations and templates

Training guides and job aids

Product documentation and installation and

user guides

Project management tools

Community of peers and resources

Enterprise-grade product features (transport

center, integration center)

SAP Model Company service for Human

Resources

Data migration and integration made easy

with infoporter

https://open.sap.com/courses?lang=en&topic=Human%20Resources

Link to Upgrade2Success page

https://community.successfactors.com/t5/Empowerment-Center/ct-p/EmpowermentCenter

Upgrade2SuccessImplementation toolkits and resources

The Intelligent Enterprise needs our Support!Upgrade2Success is your how to guide…

contactdetailsName : Phillip Booth

Company : SAP (Head Office Germany)

Email : phillip.booth@sap.com

Contact # : +49 160 889 6904

Website : www.sap.com or Upgrade2Success

thankyou