Heather N. Moreno Resume -2
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HEATHER N. MORENO 26111 S. Countyfair Dr., Monee, IL 60449 832.640.1254 [email protected] Skills: Vast skillset in Microsoft Office, Adobe Acrobat, Photoshop, Yardi, Goldmine, Kronos, Onesite, Light Room, and Quick books Summary: • Exceptional organizational and communication skills with long history in organizing, coordinating, and establishing excellent rapport with customers. • Assiduous and adaptive with all the demanding situations. • Disciplined in company policies to obtain positive relationships with clients and colleagues at all organization levels. • Dedicated and focused; able to prioritize, complete multiple tasks, and adamant in achieving project goals. • Independent and self-motivated professional with excellent research and writing skills. Experience: Retail Property Manager- Gables, April 2015 to May 2016 (500,000 sqft, Class A, Multi Million Properties) • Negotiated and implemented maintenance service contracts to ensure code compliance and quality work. Projects of limited liability, and others increased property net worth and enhancement customer satisfaction. • Implemented and improved property inspection procedures with diagnoses of potential problem areas, and instituted solutions to ensure financial goals were met quarterly and yearly. • Responsible for all aspects of the financial stability of property including, maintaining budgets, NOI’s, and quarterly portfolios. • All accounts payable and receivables, collections, debt management, and CAM reconciliations. • Obtained the goal of having the lowest collected on outstanding balances in eight years, within only a few month of being with the company. Property Manager- Hartman REIT July 2011 to April 2015 (Over 1 million sqft, Class B & C Retail/Office/Industrial bldgs.)
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Transcript of Heather N. Moreno Resume -2
HEATHER N. MORENO26111 S. Countyfair Dr., Monee, IL 60449 832.640.1254 [email protected]
Skills:
Vast skillset in Microsoft Office, Adobe Acrobat, Photoshop, Yardi, Goldmine, Kronos, Onesite, Light Room, and Quick books
Summary:
• Exceptional organizational and communication skills with long history in organizing, coordinating, and establishing excellent rapport with customers.
• Assiduous and adaptive with all the demanding situations.
• Disciplined in company policies to obtain positive relationships with clients and colleagues at all organization levels.
• Dedicated and focused; able to prioritize, complete multiple tasks, and adamant in achieving project goals.
• Independent and self-motivated professional with excellent research and writing skills.
Experience:
Retail Property Manager- Gables, April 2015 to May 2016 (500,000 sqft, Class A, Multi Million Properties)
• Negotiated and implemented maintenance service contracts to ensure code compliance and quality work. Projects of limited liability, and others increased property net worth and enhancement customer satisfaction.
• Implemented and improved property inspection procedures with diagnoses of potential problem areas, and instituted solutions to ensure financial goals were met quarterly and yearly.
• Responsible for all aspects of the financial stability of property including, maintaining budgets, NOI’s, and quarterly portfolios.
• All accounts payable and receivables, collections, debt management, and CAM reconciliations.
• Obtained the goal of having the lowest collected on outstanding balances in eight years, within only a few month of being with the company.
Property Manager- Hartman REIT July 2011 to April 2015 (Over 1 million sqft, Class B & C Retail/Office/Industrial bldgs.)
• Successfully coordinate execution of multiple high value property build-outs and upgrades to enhance marketability and position of assets.
• Hold bottom-line responsibilities for end-to-end property management functions, including tenant relations, facility security/maintenance, and oversight of contracted services maintaining proactive focus on sustaining high occupancy levels
• Participate in multiple current construction, building maintenance projects and delivering support to projects, bidding and negotiating contracts.
• Interfaced internally and externally with legal and finance department as well as third party vendors.
• Prepare responses for Estoppel Requests and met with tenants for signatures for Acquisitions.
VP Executive & HR Director Assistant/ Inside sales- Coban Technologies, Inc. July 2007 to July 2011
Daily cold calls to law enforcement agencies for sales of digital in-car camera systems & MDT’s. Assisted in invoice coding, collections, bill pay, payroll and time sheets through digital database. Researched, arranged and attended company tradeshows throughout the United States.
Responsible for maintaining all inventory of tradeshow products, along with putting together all marketing material.
Executive & Accounting Assistant/Order Processor- Echo Office Products November 2003 to May 2006
Processed all incoming electronic and manual customer’s orders. Managed all existing and new customer accounts, including billing, collections and statement
preparation. Designed and coordinated all delivery routes for drivers. Assisted in pulling all products for orders from warehouse and creating a manifest for delivery drivers.
Property Manager-(Lease up 500+ units)- International Realty June 2004 to July 2005
Meet with construction to ensure all punch lists items were completed and up to ADA compliancy. Responsible for "Seven Day Vacancy Turn-Over", including scheduling outside vendors for painting,
carpeting, cleaning etc. Facilitated, maintained, & enforced leasing contract agreements with building tenants, as well as
rectified all tenant disputes Lead staff to obtain the fastest lease up in company history.
Assistant Property Manager/Leasing agent-(Lease Up)- Greystar October 2001 to November 2003
Education:
Elsik High School 1999-Diploma
Wharton CC-Continuing Education & Business Management
CAM Certification
Fair Housing Certification
Mike Scott training
