Heather Coleman - CV.pdf
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HEATHER A. COLEMAN 15 Southern Road, Southbourne, Dorset BH6 3SR 07769112111 | [email protected] EDUCATION Bachelor of Arts (Hons) English Language and Literature Dec 2014 – Dec 2017 Open University, Milton Keynes, UK A Level Qualification Sept 2010 – May 2012 Bournemouth and Poole College, Dorset, UK o A2 Level passes in media studies, psychology, English language and literature. o AS Level passes in information and communication technology. International Baccalaureate Program Apr 2005 – Jun 2010 Mulgrave School, West Vancouver, Canada o Completed Middle Years International Baccalaureate Program. EMPLOYMENT HISTORY Sales and Marketing Associate Mar 2014 – Dec 2014 Énergie Fitness For Women, Southbourne, UK o Obtained Active IQ Level 2 Fitness Instructor qualification, achieved health and safety first aid qualification, and completed Énergie group sales course. o Conducted workout sessions with prospects and members, as well as created personalised fitness plans with tailored health advice. o Worked within a team to achieve monthly membership and member retention goals through active prospecting and research. o Carried out all reception and administration duties, inducted prospects and new members, and dealt with membership queries in a professional manner. Digital Media Analyst Nov 2013 – Mar 2014 DAL Strategy Ltd, Bournemouth, UK o Analysed internet trends and crowd funding opportunities. o Performed an array of administration tasks, such as filing and other office organization. Customer Service Assistant Nov 2012 – Nov 2013 Sainsbury’s Local, Southbourne, UK o Delivered excellence in customer service, as shown by scores of 100 per cent in customer service and ‘Think 25’ tests. o Completed training in code checking, food handling and hygiene regulation, and customer service. Customer Service Associate Mar 2012 – Jul 2012 Good Play Café, Southbourne, UK o Carried out customer food and drink orders, supervised indoor children’s play area, and performed menu training for new staff members. CAREER DEVELOPMENT Volunteer Apr 2009 Mulgrave School Costa Rica Volunteer Program, San José, CRC o Helped to ultimately build a classroom and nursery for a school in a low-income area of Costa Rica. o Worked within a small team to achieve a collective goal, facilitating a much needed objective through much endurance and hard work. Summer Camp Volunteer Aug 2007 West Vancouver Youth Summer Camp Program, Vancouver, Canada o Supervised and entertained ~20 pre-school children for the summer. o Demonstrated excellent communication and teamwork skills, as well as exemplary patience. COMPUTER LITERACY o Microsoft Excel, Word, Outlook, Access, Powerpoint, Publisher, Adobe Photoshop, Acrobat. o Mac and PC proficient.
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Transcript of Heather Coleman - CV.pdf
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HEATHER A. COLEMAN 15 Southern Road, Southbourne, Dorset BH6 3SR 07769112111 | [email protected]
EDUCATION
Bachelor of Arts (Hons) English Language and Literature Dec 2014 Dec 2017 Open University, Milton Keynes, UK
A Level Qualification Sept 2010 May 2012 Bournemouth and Poole College, Dorset, UK
o A2 Level passes in media studies, psychology, English language and literature. o AS Level passes in information and communication technology.
International Baccalaureate Program Apr 2005 Jun 2010 Mulgrave School, West Vancouver, Canada
o Completed Middle Years International Baccalaureate Program. EMPLOYMENT HISTORY
Sales and Marketing Associate Mar 2014 Dec 2014 nergie Fitness For Women, Southbourne, UK
o Obtained Active IQ Level 2 Fitness Instructor qualification, achieved health and safety first aid qualification, and completed nergie group sales course.
o Conducted workout sessions with prospects and members, as well as created personalised fitness plans with tailored health advice.
o Worked within a team to achieve monthly membership and member retention goals through active prospecting and research.
o Carried out all reception and administration duties, inducted prospects and new members, and dealt with membership queries in a professional manner.
Digital Media Analyst Nov 2013 Mar 2014 DAL Strategy Ltd, Bournemouth, UK
o Analysed internet trends and crowd funding opportunities. o Performed an array of administration tasks, such as filing and other office organization.
Customer Service Assistant Nov 2012 Nov 2013 Sainsburys Local, Southbourne, UK
o Delivered excellence in customer service, as shown by scores of 100 per cent in customer service and Think 25 tests.
o Completed training in code checking, food handling and hygiene regulation, and customer service. Customer Service Associate Mar 2012 Jul 2012 Good Play Caf, Southbourne, UK
o Carried out customer food and drink orders, supervised indoor childrens play area, and performed menu training for new staff members.
CAREER DEVELOPMENT Volunteer Apr 2009 Mulgrave School Costa Rica Volunteer Program, San Jos, CRC
o Helped to ultimately build a classroom and nursery for a school in a low-income area of Costa Rica. o Worked within a small team to achieve a collective goal, facilitating a much needed objective through
much endurance and hard work. Summer Camp Volunteer Aug 2007 West Vancouver Youth Summer Camp Program, Vancouver, Canada
o Supervised and entertained ~20 pre-school children for the summer. o Demonstrated excellent communication and teamwork skills, as well as exemplary patience.
COMPUTER LITERACY
o Microsoft Excel, Word, Outlook, Access, Powerpoint, Publisher, Adobe Photoshop, Acrobat. o Mac and PC proficient.
