HealthONE 2009 Annual Community Report
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Transcript of HealthONE 2009 Annual Community Report
ONE SYSTEM FOR ALL YOURHEALTHCARE NEEDS
2009ANNUAL REPORTTO THE COMMUNITY
HealthONE resources and to find a physician: HealthONEcares.com
Pediatric Services: RockyMountainHospitalforChildren.com
The Vision for HealthONEis to be an ethical, compassionate health-care organization, committed to the careand improvement of human life.
The Mission of HealthONEis to provide quality healthcare at areasonable cost to our patients and thepeople in each community we serve.
In pursuit of our vision and fulfillmentof our mission, we believe in the following Value statements:
We provide compassionate and competent healthcare.
We support and encourage medical education and research.
We respect the uniqueness ofeach individual and treat oneanother with respect and dignity.
We promote collaboration withand among HealthONE employ-ees, physicians, other healthcareprofessionals and the communi-ties we serve.
We are thoughtful stewards of our human and financialresources.
We act with honesty, integrityand fairness in the conduct ofour business.
© 2010 HealthONE
HealthONE Board of Governors
Rob Kaufmann, Chairman of the Board Jeffrey A. Dorsey, President and CEO,HealthONE
• J David Boyles• Jerome Buckley, MD• Greg D’Argonne, CFO
HCA-HealthONE• Patrick Hamill, President/Founder
Oakwood Homes, LLC• Sam Hazen, President
HCA Western Group• John Hughes, Jr., CPA, CVA
Clifton, Gunderson LLP• Grant Jones, Executive Director
Center for African American Health• Rob Kaufmann,
Brownstein, Hyatt, Farber & Schreck P.C.• John McWilliams, President
Western Skies, Inc.• Dick Robinson, Co-Chief Executive
Officer, Robinson Dairy• John Sabel, MD
South Denver GI• Steven Shogan, MD
Colorado Neurosurgery Associates, PC• Rick Shallcross, CFO
HCA Western Division Group• Monica Liley Skok, Founder
Rootstock Solutions
Letter to the Community ............................02
ONE with the Community ..........................04
The Medical Center of Aurora ....................08and Centennial Medical Plaza
North Suburban Medical Center ................10
Presbyterian/St. Luke’s Medical Center ......12
Rocky Mountain Hospital for Children ........14
Rose Medical Center ..................................18
Sky Ridge Medical Center ..........................20
Spalding Rehabilitation Hospital ................22
Swedish Medical Center..............................24
Swedish Southwest E.R. ..............................26
AIRLIFE ..........................................................27
HealthONE Clinic Services ..........................28
Ambulatory Surgical Centers ......................29
HealthONE Outreach Services ....................30
Outpatient Diagnostic Imaging Centers ....31
Healthy Work Environment..........................32
Table of Contents
ONE HealthONE’s 2009 Report to the Community
02
HealthONE is the largest health-care system in the metro Den-ver area with more than 8,500employees and 3,000 affiliatedphysicians. Named Colorado’s
"Best Company for Working Families several years in a row, the health systemwas created in 1995 as a 50/50 joint venturebetween non-profit The Colorado HealthFoundation (formerly HealthONE Alliance), Colorado’s second largest chari-table foundation, and various affiliates of HCA.
HealthONE includes: The Medical
Center of Aurora and Centennial Medical
Plaza; North Suburban Medical Center;
Presbyterian/St. Luke's Medical Center and
Rocky Mountain Hospital for Children;
Rose Medical Center; Sky Ridge Medical
Center; Spalding Rehabilitation Hospital;
Swedish Medical Center and Swedish
Southwest ER; 12 free-standing ambula-
tory surgery centers; more than 30 occu-
pational medicine/ rehabilitation, Broncos
Sports Medicine, specialty, and outpatient
diagnostic imaging clinics; and AIRLIFE,
which provides critical care air and ground
transportation for an eight-state region.
Additionally, all HealthONE acute
care hospitals have become affiliates of
Rocky Mountain Hospital for Children —
the HealthONE system of pediatric care.
As such, each affiliate meets rigorous stan-
dards for care, quality, outcomes and staff
experience. In August 2010, HealthONE
celebrates the opening of a new pediatric
patient center, Rocky Mountain Hospital
for Children at Presbyterian/St. Luke’s
Medical Center in Denver.
2009 ANNUAL REPORT TO THECOMMUNITY
ONE HealthONE’s 2009 Report to the Community PAGE 03
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Uncompensated Care(including charity care& bad debt) $415.92 M
State & Federal Taxes
Cash Donations to Charities $4.62 M
Community HealthEducation $6.12 M
Health ProfessionalEducation $8.36 M
Community BuildingActivities $4.55 M
$95.72 M
Research $1.40 M
Throughout 2009 — despite the
ongoing nationwide recession —
HealthONE remained steadfast in
its commitment to improving the health
and lives of our patients, our employees,
our physicians and clinicians, and our
communities. Together in 2009, we pro-
vided $416 million in free or discounted
medical care to patients; we paid $41 mil-
lion in state and local sales and property
and income taxes, plus another $54 mil-
lion in federal taxes; and we donated
$4.62 million to local nonprofit organiza-
tions supporting children, health pro-
grams, the arts, and other worthy causes.
Additionally, HealthONE hospitals
and facilities also spent or contributed
more than $6.1 million for community health
improvement services (such as in-kind dona-
tions of medicine, supplies and volunteers;
free health seminars; nurse triage telephone
service; car seat and bike helmet checks; and
other free or below-cost programs). We
invested more than $8 million in health pro-
fessionals’ education and another $1.4 mil-
lion toward research. Finally, we contributed
$4.5 million in staff time and contributions
for community building activities beyond
our own walls.
All told, 2009 saw the people of
HealthONE contribute nearly $537 mil-
lion in community benefit. This report
will show you just a small slice of our
day-to-day commitment and passion for
caring for our communities — which
continue to grow each year.
HealthONE 2009 Community Benefit
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ONEwith the Community
HealthONE employees andclinicians are as dedicatedto the health of our com-munities as they are to pro-viding quality care to our
patients. With our employees andstaff, HealthONE contributed morethan $4.62 million in cash and in-kind contributions to 192 organizationsacross Colorado. These groups providea wide variety of services to individualsand families — positively affecting thehealth and well-being of Coloradans.
4 Square Mile Neighborhood
9Cares Colorado Shares
9Health Fair
AARP Driving Program
Acts of Grace Foundation
The Adoption Exchange
Agape Healthcare
Colorado Al-Anon
Allied Jewish Federation
Alzheimer’s Association
American Cancer Research
American Cancer Society
HealthONE’s contributions to
community organizations
exceeded $4.62 million
in 2009
American Diabetes Association
American Heart Association
American Hospital Association
American Humane Association
American Jewish Committee
American Lung Association
American Red Cross — Mile High Chapter
AmerisourceBergen
Andre Center For Breast Education & Navigation
Angelman Syndrome Foundation
The Anti-DefamationLeague
Arapahoe House
The ARC of Aurora
Argus Home Health Care
Art Of The Nations
Colorado Nurses Association
Aurora Center For ActiveAdults
Aurora Chamber of Commerce
Aurora Civitan Club
Aurora Residents for Recreation
Rotary Club of Aurora Foundation
Avascend LLC
Avon Products Foundation
A.W.A.R.E. Inc.
Best Friends Animal Society
Black Tie Colorado
Boys & Girls Clubs
Brain Injury Association of Colorado
Brain Injury Support Group
Bridge Project
Broomfield Health Department
Colorado Association ofHealthcare Auxilians
Cardinal Health Medical
Castle Rock Chamber ofCommerce
Castle Rock Economic Development Council
Castle Rock Fire And Rescue
Center for Personalized Education for Physicians
Colorado Hospital Association
Children's Diabetes Foundation
Rocky Mountain Children'sLaw Center
Children’s Museum of Denver
City of Aurora
Clinica Tepeyac
Colorado Medical Society
Colin Cassidy MemorialFund
Colorado Ballet
Colorado Business Hall of Fame
Colorado Cancer ResearchProgram
Colorado Center for Nursing Excellence
Colorado Coalition for the Homeless
Colorado Healthcare Ethics Forum
Colorado Legacy Foundation
Colorado Neurological Institute
Colorado Opens Golf Foundation
Colorado Patient SafetyCoalition
Colorado Perinatal CareCouncil
Colorado Physician HealthProgram
Colorado Public Radio
Colorado State EMS Conference
Colorado State Patrol
Colorado UpLift
Community College of Aurora
Community College of Aurora Foundation
Community College of Denver Foundation
Community Sailing of Colorado
Core Foundation
Craig Hospital
Denver Academy
Denver Academy of Torah
Denver Area Health Care Recruiters Association
Denver Center for the Performing Arts
Denver Medical Library
Denver Medical Society
Denver Metro Chamber
Denver Osteopathic Foundation
Denver Public Schools Foundation
Denver Rescue Mission
ONE HealthONE’s 2009 Report to the Community PAGE 05
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Denver University Franklin L. Burns School of Real Estate & ConstructionManagement
Denver Zoological Foundation
District 8 Senior Events, Inc.
Doctor's Care
Doctor's Care Pharmaceuticals
Doctors Without Borders
Douglas County EducationalFoundation
Englewood Rotary Club
Epilepsy Foundation of Colorado
Estate Of Mary Reed
Face the Challenge
Families First
Food And Allergy & Anaphylaxis
Food Bank of the Rockies
Frank's Ride ForChildren/Make-A-Wish-Foundation
Friends of AirLife
Friends of the Center forHuman Nutrition
Front Range CommunityCollege Foundation
Gold Crown Foundation
Grace On Wings
Habitat for Humanity
HCA Hope Fund
Hep C Connection
Herzl/RMHA
Highlands Ranch Community Association
Church of Jesus Christ Latter-Day Saints, Highlands Ranch
Huskie Backboard Club
Innovation Economics
Inter-Faith Community Services
Invest In Kids
JCC Maccabi Games
Jeremy Bloom’s Wish of aLifetime
Jewish Community Center
Jewish Experience
Jewish Family Service
Jewish Women's Fund ofColorado
Jobing.Com
Jordan's Angel Foundation
Journal Of Healthcare Management
Judi’s House
Junior Achievement
Juvenile Diabetes ResearchFoundation
Kiwanis Club
Kroenke Kids Fair
Leadership Douglas County
Limb Preservation Foundation
Littleton Firefighters Foundation
Lone Tree Chamber of Commerce
March Of Dimes
Mazon Inc. A Jewish Response to Hunger
Metro Community ProviderNetwork Meetings
Metro Denver Black ChurchInitiative
Metro Denver Sports Commission
Metro North Chamber ofCommerce
Mid Eastern Advertising
Mile High Downs SyndromeAssociation
Mizel Museum
National Jewish Health
National Jewish Health 2009 Beau Arts Ball
National MS Society
National Parkinson Foundation
National Western StockShow
Oasis Network
Opera Colorado
Operation Smile
Outward Bound
Pancreatic Cancer ActionNetwork
Peacejam Foundation
Planned Parenthood
Platt College AdvisoryCouncil
Post Polio Support Group
Praying Hands Ranches
Progressive Health Center
Project C.U.R.E.
Project PAVE
Pulmonary Support Group
Quality Healthcare Coalition
Reclaim Kids
Robinson Dairy Foundation
Rock Canyon High School
Rocky Mountain Blood andMarrow Transplant Program
Rocky Mountain Children’s
Health Foundation
Rocky Mountain Elks Foundation
Rocky Mountain PBS
Rocky Mountain Youth Clinics
Rocky Mountain Health Care Services
Rocky Mountain Lions EyeInstitute Foundation
Rocky Mountain MS Center
Ronald McDonald House
Rose Community Foundation
Senior Safety Fair
Shalom Park
Soul To Sole
Southeast Business Partnership
Spalding Foundation
Special Olympics
Starlight Children’s Foundation
Statewide IndependenceLiving Council
Steadman Philipon ResearchInstitute
Stepping Stones
Stroke Screening
Susan G Komen Race forthe Cure - Denver Metropolitan Affiliate
Swedish Medical CenterAuxiliary
The Children's Hospital
The Rise School Of Denver
The Shivers Center
Tri-County Health Department
University Of Colorado -School Of Medicine
University Of Colorado
University Of Denver
Urology Center Of ColoradoFoundation
Volunteers Of America
Wild Bird Information Center
William Pounds
Women For Women International
Women's Crisis Center
Work Options For Women
Young American's Bank andYoung Ameritown
Young Life South Jeffco
YMCA
ONE HealthONE’s 2009 Report to the Community PAGE 07
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ONE HealthONE’s 2009 Report to the Community PAGE 09
THE MEDICAL CENTER OF AURORA
CENTENNIAL MEDICAL PLAZA
2009 Fast FactsAffiliated Physicians 1,088
Number of Employees 1,380
Licensed Beds 346
ER Visits 68,101
Observation Visits 3,797
Outpatient Surgeries 5,434
Outpatient Visits (all other) 80,809
Inpatient Admissions 13,944
Total Patients Cared For 172,085
Bad Debt $42,327,000
Charity Care $28,603,000
Uninsured Discounts $55,818,000
Taxes (State and Federal) $13,202,315
Charitable Contributions $458,379
Based on IRS Reporting Categories
Community Health Improvement $52,921 Services (includes in-kind donations)
Health Professional Education $391,648
Community Building Activity Services $6,075
Total Community Benefit $140,859,338
Centers of Excellence• HCA Cardiovascular• Level II Trauma
Specialty Services• Magnet designation • Cardiovascular Services
— Founder of CardiacAlert
• Chest Pain Center accreditation
• Colorado Performance Excellence (CPEx) Timberline Award
• Chiari Malformation • Neuroscience Services • Orthopedic Services • Pain Medicine• Women’s Services (Level
IIIa NICU, Breast CancerCare Center, DigitalMammography Centers)
• Advanced Surgical Center • Primary Stroke Center • 500K Lives Mentor Hospital
Executive StaffJohn Hill, President & Chief
Executive OfficerJulie Taylor,
Chief Operating OfficerDennis Waite, MD, MSPH
Chief Medical OfficerCarol Gregory,
Chief Nursing OfficerBill Voloch,
Chief Financial Officer
Jeremy Bradshaw, VP Operations & CV Services
Joanna Groom KingVP Human Resources &Strategic Development
Julie Martin, AVP Surgical Services
Kelly Gallant, AVP Quality & Performance Improvement
Zach Mueller, Associate Chief Nursing Officer
Roberta Barton-JoeAdministrative Resident
The Medical Center of Aurora Main CampusAdvanced Care Hospital with Level II Trauma Center1501 S Potomac StAurora, CO 80012303-695-2600
North Campus700 Potomac StreetAurora, CO 80011303-695-2600
Centennial Medical PlazaOutpatient/Day Surgery with Emergency Services14200 Arapahoe RoadCentennial, CO 80112303-699-3000
AuroraMed.com
The Medical Center of Aurora is anaward-winning regional medicalcenter. The first community hos-pital in the Denver Metro area toreceive Magnet Recognition for
nursing excellence, this acute care hospitalspecializes in cardiovascular services, neu-rosciences, oncology, surgery and women’sservices. The Medical Center of Aurora alsohas Primary Stroke Certification. The MainCampus is the primary hospital with aLevel II Trauma Center, chest pain accredi-tation and Center of Excellence designationfor cardiovascular services.
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ONE HealthONE’s 2009 Report to the Community PAGE 11
NORTH SUBURBAN MEDICAL CENTER
2009 Fast FactsAffiliated Physicians 549
Number of Employees 615
Licensed Beds 157
ER Visits 46,654
Observation Visits 2,841
Outpatient Surgeries 5,348
Outpatient Visits (all other) 32,288
Inpatient Admissions 6,370
Total Patients Cared For 93,501
Bad Debt $26,482,000
Charity Care $12,408,000
Uninsured Discounts $27,802,000
Taxes (State and Federal) $4,764,514
Charitable Contributions $17,842
Based on IRS Reporting Categories
Community Health ImprovementServices (includes in-kind donations)
Health Professional Education $ 63,885
Community Building Activity Services $ 6,120
Total Community Benefit $71,544,361
Specialty Services• Cardiovascular Services• Emergency Medical
Services• Healthy Beginnings
Newborn Wellness• ERgent Urgent Care • Rocky Mountain Hospital
for Children at NSMC• Center for Surgical
Weight Loss • Diagnostic Sleep Center• Baby-on-the-Way Club • Obstetrical Services &
Level II Nursery • Level IV Trauma Center • Mountain View Nurse
Midwives • Center for Women’s
Diagnostic Services • Orthopedic and Spine
Services
Executive StaffJennifer Alderfer
President & Chief Executive Officer
Erica Rossitto Chief Nursing Officer
Deborah L. Hart Chief Financial Officer
North Suburban Medical Center9191 Grant StreetThornton, CO 80229
303-451-7800
NorthSuburban.com
Quality medical care and astrong hospital are impor-tant elements in any thriv-ing community. For MetroNorth residents, North
Suburban Medical Center has a healthydose of programs and services to meetthe community’s needs for high-quality,specialty care and is making it possiblefor people to live longer, healthier lives.This year, North Suburban celebratesits 25th year of providing high-quality,specialty care...close to home.
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ONE HealthONE’s 2009 Report to the Community PAGE 13
PRESBYTERIAN/ST. LUKE’SMEDICAL CENTER
2009 Fast FactsAffiliated Physicians 1,167
Number of Employees 1,384
Licensed Beds 680
ER Visits 14,392
Observation Visits 3,838
Outpatient Surgeries 11,810
Outpatient Visits (all other) 76,772
Inpatient Admissions 9,478
Total Patients Cared For 116,290
Bad Debt $13,236,000
Charity Care $7,709,000
Uninsured Discounts $11,680,000
Taxes (State and Federal) $12,931,333
Charitable Contributions $234,356
Based on IRS Reporting Categories
Community Health Improvement $789,934
Services (includes in-kind donations)
Health Professional Education $2,868,576
Community Building Activity Services $796,483
Research $67,856
Total Community Benefit $ 50,313,538
Center of Excellence• Bariatric Surgery
Specialty Services• American Association of
Cardiology & PulmonaryRehabilitation
• High-risk Obstetrics, Level IIIC NICU & Pediatrics
• Cardiac Center • Comprehensive Cancer
Program • The Denver Clinic for
Extremities at Risk • Rocky Mountain Blood
and Marrow TransplantProgram
• Lung Cancer Clinic of theRockies
• Transplant Center • Advanced Center for
Spinal Microsurgery
Executive StaffMimi Roberson, President &
Chief Executive OfficerAllen Harrison
Chief Operating OfficerJill Taylor
Chief Nursing OfficerDoug Zehner
Chief Financial OfficerMatt Sogard
Chief Operating Officer Rocky Mountain Hospitalfor Children at P/SL
Shane Buer VP Human Resources
Presbyterian/St. Luke’s Medical Center1719 East 19th AvenueDenver, CO 80218
303-839-6000
PSLMC.com
With age comes wisdom,experience and accom-plishment. We knowmore about the com-munities we serve from
across Colorado, Kansas, Montana, Ne-braska, South Dakota and Wyoming.We are wiser with our resources and asdiligent as ever in our planning.
Architect’s rendering of RMHC at P/SL expansion at 19th Avenue and High Street in Denver
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ONE HealthONE’s 2009 Report to the Community PAGE 15
ROCKY MOUNTAIN family of hospitalsHOSPITAL FOR CHILDREN
2009 Fast FactsPediatric Inpatient Admissions 3,296
Pediatric Inpatient Days 11,578
Pediatric ER visits 58,131
NICU Admissions* 5,129
NICU Patient Days 41,293
*NICU admissions based on DRG criteria for Colorado Hospital Association reporting
Available in allHealthONE Hospitals• Pediatric emergency
services• 300 affiliated, board-
certified pediatric specialty physiciansworking in collaborationwith community familyphysicians and pediatricians
Pediatric Specialty ServicesCardiology Cardiac Surgery EmergencyGastroenterologyGeneral Surgery
MInimally InvasiveHopitalists/IntensivistsNeonatologyNephrologyNeurosciences
NeurosurgeryNeurology
Oncology
OrthopedicsPulmonologySpine and scoliosisUrology
Executive StaffMimi Roberson, President &
Chief Executive OfficerReginald Washington, MD
Chief Medical OfficerMatt Sogard
Chief Operating OfficerJack HT Chang, MD
Physician LiaisonKathleen DeMarco
Associate Chief NursingOfficer
Expanded facility onP/SL's campus openingAugust 20101719 East 19th AvenueDenver, CO 80218
303-839-6000
Because its specialists handlemore high-risk and high acu-ity patients, Rocky MountainHospital for Children (RMHC)— now part of all Health-
ONE hospitals — created the largestcollaborative team of private practicepediatric, neonatal and maternal-fetalspecialists available in the Rocky Moun-tain region. With 300 pediatricians, pe-diatric sub-specialists, obstetricians,neonatologists, maternal- fetal special-ists, family medicine physicians andother physicians specializing in pediatriccare, we offer more than 40 medical,surgical, and sub-specialty services thatmeet the special physical, developmentaland emotional needs of both infants,children and teens.
See full listing of services and specialties at RockyMountainHospitalForChildren.com
See facility map and capabilities on page 17.
Rocky Mountain Hospital forChildren Pediatric Servicesat All HealthONE Hospitals
In March of this year all HealthONE hospitals completed the formal RockyMountain for Children affiliation agreement process to create a “family of care”for children guided by clinical and operational guidelines to ensure consistentquality everywhere a child receives services. Some of the key principles thatmake this new model of pediatric care so significant and unique:
quality and evidence based medicalpractices drive decisions
clinical and service innovation isshared across all RMHC hospitalsto improve care and the patient experience
physician partners embrace per-sonalized care and effective com-munications among specialists,primary care physicians and theparents and children they serve.
the name says what matters mostto us—we are “for children”throughout the Rocky MountainRegion
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ONE HealthONE’s 2009 Report to the Community PAGE 17
Rocky Mountain Hospital for Children HealthONE’s family of hospitals for pediatric care
Rocky Mountain Hospital for Children at Presbyterian/St. Luke’s Medical Center
Current• Pediatric Beds: 36• PICU Beds: 8• NICU: Level III C• NICU Beds: 84
Expanded Facility OpeningAugust 2010
• 10 bed pediatric emergency department capability
• 10 Pediatric Intensive Care Unit(PICU) beds
• 53 pediatric in-patient/observation beds• 6 pediatric OR suites• 84 bed Neonatal Intensive Care Unit(NICU) — Largest in the RockyMountain region
Rocky Mountain Hospital for Children at Medical Center of Aurora• Pediatric Beds: 8• NICU: Level III A• NICU Beds: 14
Rocky Mountain Hospital for Children at North SuburbanMedical Center• Pediatric Beds: 6• NICU: Level II• NICU Beds: 6
Rocky Mountain Hospital forChildren at Rose Medical Center• Pediatric Beds: 10• NICU: Level III B• NICU Beds: 24
Rocky Mountain Hospital for Children at Sky Ridge Medical Center• Pediatric Beds: 14• NICU: Level III A• NICU Beds: 12• Pediatric Specialty Clinic
Rocky Mountain Hospital for Children at Swedish Medical Center• Pediatric Beds: 11• PICU Beds: 6• NICU: Level III B• NICU Beds: 21
Rocky Mountain Hospital for Children pediatric emergency department locations
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ONE HealthONE’s 2009 Report to the Community PAGE 19
ROSE MEDICAL CENTER
2009 Fast FactsAffiliated Physicians 1,209
Number of Employees 1,291
Licensed Beds 422
ER Visits 35,863
Observation Visits 4,548
Outpatient Surgeries 10,584
Outpatient Visits (all other) 102,267
Inpatient Admissions 13,355
Total Patients Cared For 178,858
Bad Debt $17,854,000
Charity Care $10,806,000
Uninsured Discounts $19,452,000
Taxes (State and Federal) $10,655,064
Charitable Contributions $294,393
Based on IRS Reporting Categories
Community Health Improvement $64,596
Services (includes in-kind donations)
Health Professional Education $1,707,408
Community Building Activity Services $1,941.239
Total Community Benefit $62,774,700
Center of Excellence• Bariatric Surgery
Specialty Services• Cardiovascular Services• Comprehensive Surgical
Services• Diabetes Treatment• Digestive Disorders• Emergency Services• Rose Institute for Joint • Replacement• Mammography/Breast• Diagnostic &
Cancer Care• Spine Institute• Sports Medicine• Women’s and
Children’s Services
Executive StaffKen Feiler
President & Chief Executive Officer
Isi McCarthy Chief Operating Officer
Lynne Wagner Chief Nursing Officer
Jac Connelly Chief Financial Officer
Clarence McDavid Human Resources Director
Betsy Hunsicker Associate Administrator
Rose Medical Center4567 East 9th AvenueDenver, CO 80220
303-320-2121
RoseMed.com
Rose has always treated thecommunity, the physicians andthe patients as its family, andthat’s one reason the hospitalis such a success,” notes Dr.
Reid Goodman, who was born at Rosethe year the hospital opened and whosefather was one of the first physicians onthe medical staff.
“
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ONE HealthONE’s 2009 Report to the Community PAGE 21
SKY RIDGE MEDICAL CENTER
2009 Fast FactsAffiliated Physicians 1,248
Number of Employees 1,053
Licensed Beds 186
ER Visits 36,223
Observation Visits 3,797
Outpatient Surgeries 8,533
Outpatient Visits (all other) 51,873
Inpatient Admissions 12,029
Total Patients Cared For 112,455
Bad Debt $13,126,000
Charity Care $5,200,000
Uninsured Discounts $14,829,000
Taxes (State and Federal) $12,981,732
Charitable Contributions $2,111,413
Based on IRS Reporting Categories
Community Health Improvement $1,867,213 Services (includes in-kind donations)
Health Professional Education $10,920
Community Building Activity Services $45,855
Total Community Benefit $50,173,133
Centers of Excellence• Bariatric Surgery • Commission on Cancer
Accredited Program • Sleep Disorders Center
Accredited by the Ameri-can Academy of SleepMedicine
• Anthem Blue Cross & BlueShield Blue Designation -Center for Spine Surgery/Hip & Knee Replacement
Specialty Services• Bariatric Surgery • Cancer Center • Cardiac Services/Cardiac
Wellness • Diagnostic & Imaging
Services • Full-Range Surgical
Services • Level III Trauma/
Emergency Department • Rocky Mountain Hospital
for Children at Sky Ridge• Sleep Center • Sports Medicine &
Rehabilitation • Women’s & Children’s
Services — Level III Nursery
Executive StaffMaureen Tarrant
President & Chief Executive Officer
Susan Hicks Chief Operating Officer
Marian Savitsky Chief Nursing Officer
Craig Sammons Chief Financial Officer
Diane Cookson VP, Business Development& Operations
Linda Pruiett VP, Human Resources
Sky Ridge Medical Center10101 RidgeGate ParkwayLone Tree, CO 80124
720-225-1000
SkyRidgeMedCenter.com
Since its opening, the communityhas embraced Sky Ridge for itscompassionate physicians andstaff as well as its depth andbreadth of services. Uniquely
designed with patient and family comfortin mind, Sky Ridge offers private patientrooms, a Healing Garden, room servicedining, wireless Internet access and Sky-light television with news and health in-formation. The hospital recently ex-panded again with the addition of itsstate-of-the-art Spine & Total Joint Cen-ter, with its own entrance, seven operat-ing suites and education center.
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ONE HealthONE’s 2009 Report to the Community PAGE 23
SPALDING REHABILITATION HOSPITAL
2009 Fast FactsAffiliated Physicians 405
Number of Employees 231
Licensed Beds 100
ER Visits N/A
Observation Visits N/A
Outpatient Surgeries N/A
Outpatient Visits (all other) 9,524
Inpatient Admissions 649
Total Patients Cared For 10,173
Bad Debt $132,000
Charity Care $4,000
Uninsured Discounts $91,000
Taxes (State and Federal) $1,043,185
Charitable Contributions $1,650
Total Community Benefit $1,271,835
Specialty Services• Amputee Rehabilitation• Aquatic Therapy• Brain Injury Rehabilitation• Controlled Stimulation
Unit• Day Rehabilitation• Interventional Pain Center• Neurological Rehabilitation• Orthopedic Rehabilitation
Specialty Designations• American Academy for
the Certification of BrainInjury Specialists
• CARF Accreditation in Rehabilitation
• CARF Accreditation inBrain Injury
• Outstanding Service toSeniors in Aurora Award
Executive StaffCindy Kreutz
President & Chief Executive Officer
Debbie Petersen Chief Operating and Chief Nursing Officer
Joyce Webber Chief Financial Officer
Donna Greeley Human Resources Director
Spalding Rehabilitation HospitalAurora900 Potomac StreetAurora, CO 80011303-367-1166
At P/SL1719 W 19th Ave.Denver, CO 80218303-839-6293
SpaldingRehab.com
Spalding Rehabilitation Hospitalhas been in the business of Rebuilding Lives and Renewing
Hope for more than 40 years.A 100-bed rehabilitation hospi-
tal, Spalding specializes in treatment ofconditions such as stroke, brain injury,amputations and other disabling injuriesand medical conditions. Rehabilitation isall about compensating for deficits,adapting to a new way of life and restor-ing function to help patients return to themost functional life possible.
Types of injuries treated
32% Orthopedics 17% Brain Injury 22% Stroke 10% Other Neurological Conditions 10% Other Conditions 6% Amputee 3% Multi Trauma
Average Length of Stay: 14.8 days
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ONE HealthONE’s 2009 Report to the Community PAGE 25
SWEDISH MEDICAL CENTER
2009 Fast FactsAffiliated Physicians 1,034
Number of Employees 1,790
Licensed Beds 368
ER Visits 72,808
Observation Visits 4,845
Outpatient Surgeries 10,309
Outpatient Visits (all other) 40,435
Inpatient Admissions 17,879
Total Patients Cared For 146,276
Bad Debt $32,589,000
Charity Care $27,502,000
Uninsured Discounts $41,710,000
Taxes (State and Federal) $13,312,295
Charitable Contributions $193,703
Based on IRS Reporting Categories
Community Health Improvement $1,393,877Services (includes in-kind donations)
Health Professional Education $3,075,696
Community Building Activity Services $1,581,780
Research 1,322,385
Total Community Benefit $122,680,736
Centers of Excellence• Bariatric Center• Commission on Cancer
Accredited Program(American College of Surgeons)
• Nationally Certified Primary Stroke Center(Joint Commission)
• Level I Trauma Center
Specialty Services• Acute Rehabilitation• Advanced Radiology
Capabilities• Cardiovascular Services,
The Heart Center• Comprehensive Spine
Care• Neurosciences• Orthopedics & Joint
Replacement• Women’s & Children’s
Services
Executive StaffMary M. White
President & Chief Executive Officer
Trent Lind Chief Operating Officer
Karleen Goerke Chief Nursing Officer
Kathryn Ashenfelter Chief Financial Officer
Lisa Morris Vice President, Human Resources
Swedish Medical CenterAcute care hospital foradults and pediatrics withLevel I trauma center501 East Hampden Avenue Englewood, CO 80113
303-788-5000
SwedishHospital.com
Arespected medical providerand trusted communityhealth resource for morethan 100 years, Swedish offers patients the highest
quality care and the most advanced tech-nologies and treatments in nearly everymedical specialty — all delivered by ourexperienced staff who are at the heart ofour Swedish Memorable Care promise.
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Open since late 2005, the Swedish South-west Emergency Room (SWER) is a 24-hour, full-service emergency department.This facility is staffed by board-certifiedemergency physicians who work along-side nurses and technicians specializing inemergency medical care.
Additionally, patients have access tostate-of-the-art tests through CT scan, X-ray, ultrasound, cardiac testing and
laboratory service, all of which are per-formed on site. Critically ill patients canbe transported via ambulance or AIRLIFEhelicopter, both of which serve SWER.Each year, SWER provides medical carefor more than 22,000 patients fromsouthwest Jefferson County and the sur-rounding areas. Many patients have en-joyed the quick turnaround as theaverage time from arrival to discharge isapproximately two hours.
Swedish Southwest ER6196 S. Ammons WayLittleton, CO 80123303-932-6911
SwedishHospital.com
Quick turnarounds mean an average of two hours from arrival to discharge
SWEDISH SOUTHWEST ER
ONE HealthONE’s 2009 Report to the Community PAGE 27
27 years and 45,000 missions strong
AIRLIFE Denver is the Emergency Medicaland Critical Care Transport Service of theHealthONE system. AIRLIFE Denver pro-vides air and ground critical care transportfor both adult and pediatric patients in aneight-state region including Colorado,Utah, Wyoming, Montana, Nebraska,Kansas, New Mexico and South Dakota.Established in1983, AIRLIFE Denver hasbeen serving the metro Denver area and re-gion for 27 years, completing more than45,000 missions.
Each transport team includes two nurseswho each have a minimum of five yearsemergency medicine and critical care
experience. For our smallest patients, ourNeonatal team includes a neonatal nursepractitioner. AIRLIFE Denver’s commitmentto patient care and quality is second onlyto its emphasis on safety. Unique andproven safety upgrades include custom air-craft design, the use of Night Vision Goggles, Global Positioning Systems, Terrain Avoidance Warning Systems andstate-of the art weather reporting. Withmore than 2,400 transports a year, AIRLIFEDenver is one of the largest and busiestmedical transport programs in the regionproviding service 24 hours a day.
AirLife Services 501 E. Hampden AvenueEnglewood, CO 80113303-788-52511-877-2-GetAirLife1-877-243-8247
AirLifeDenver.com
Specialty Teams: Balloon Pump • Stroke • High Risk OB • Neonatal • Primary
AIRLIFE
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HealthONE Clinic Services provides a widespectrum of care including primary care,OB/GYN, neurosurgery, neurology, ortho-pedic, endocrinology, ENT surgery, behav-ioral health, occupational medicine,rehabilitation, emergent services, sleepmedicine, pediatric nephrology, pediatricsurgery, pediatric heart surgery, pediatricgastroenterology, pediatric hematology/ on-cology, pediatric neurology, pediatric ortho-pedic surgery and pediatric/adult scoliosisand spine. These services are convenientlylocated throughout the metro Denver area.
Our practices work in collaboration withthe HealthONE hospitals to provide fullcircle care from within the practice settingto diagnostic, surgical, inpatient, outpa-tient, and recovery care for our patients.
The rebirth of Primary Care and SpecialtyCare practices began in 2005 where thegrowth rapidly spread to create a widenetwork of physicians, practices and staff.
The Occupational Medicine and Rehabil-itation clinics currently serve about 5,200employers in the Denver metropolitanarea. We provided 69,061 occupationalmedicine visits and 47,500 rehabilitationvisits in 2009. These clinics provide serv-ices to a wide range of industries from su-permarkets to veterinarians to airlines toconstruction, municipalities and every-thing in between. All of these clinics havethe convenience of Rehabilitation Servicesco-located with the occupational medicineclinics.
Clinic Services720 S. Colorado Blvd. Suite 220AGlendale, Colorado 80246303-584-8000
HealthONEClinics.com
HealthONE’s own Multi-Specialty Medical Group
CLINIC SERVICES
ONE HealthONE’s 2009 Report to the Community PAGE 29
High-quality alternative to being hospitalized
HealthONE’s 12 Ambulatory SurgicalCenters are conveniently located through-out the metro Denver area offering out-patient surgical procedures for everythingfrom plastic surgery to minimally inva-sive orthopedic procedures. Our pleasantatmosphere and special pediatric-friendlyfacilities are particularly helpful in easingthe fears of children. All of our centersare state-of-the-art, which allows us tooffer a safe, convenient, high-quality alternative to inpatient hospitalization.
AmbulatorySurgical CentersAdministrative Offices4900 S. Monaco StreetDenver, CO 80237303-788-2500
HealthONEASC.com
AMBULATORY SURGICAL CENTERS
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HealthONE Outreach Services offers ac-cess to a vast array of resources requestedby rural and outlying communities.HealthONE Outreach volunteers arehighly skilled medical professionals withaccess to advanced medical technology.Our seven hospitals and 3,000 affiliatedphysicians have cared for generations of pa-tients in communities both large and small.
HealthONE’s Outreach program serves theneeds of rural residents of Colorado,Kansas, Nebraska, Montana, New Mex-ico, South Dakota and Wyoming by pro-viding them access to specialty care whenthere is a demonstrated need within the
community, preventing them from travelingto and visiting unfamiliar cities. The pro-gram allows rural healthcare providers theability to stay involved in the care and follow-up of their patients. HealthONEphysicians and allied health professionalsparticipate in more clinics than any otherhospital system in the Rocky Mountain region.
Additionally, Continuing Education has al-ways been associated with the OutreachProgram. Outreach volunteers lecture onmany different topics including trauma,stoke, cardiology, orthopedics, neonatal,pediatrics and geriatrics.
Outreach Services720 S. Colorado Blvd. Suite 222AGlendale, Colorado 80246303-584-2060
HealthONEcares.com
HEALTHONE OUTREACH SERVICES
ONE HealthONE’s 2009 Report to the Community PAGE 31
HealthONE is a leader in providinghigh-quality and technologically ad-vanced imaging. Each radiologist isboard-certified and highly specialized inat least one area of radiology. Amongour specialties is the diagnosis of breastdisease. We offer a full range of screen-ing and diagnostic services that includemammography, ultrasound-guided biopsy,breast MRI and PET/CT. With the com-bined experience and expertise of thephysician and staff — and alignment withthe acute-care facilities of HealthONEhospitals — we’re able to play an impor-tant role in the interventional detectionand diagnosing of disease and offer the
best inpatient and outpatient continuumof care available.
Outpatient DiagnosticImaging CentersAdministrative Offices4900 S. Monaco StreetSuite 380Denver, CO 80237
HealthONEcares.com
OUTPATIENT DIAGNOSTIC IMAGING
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As a healthcare company, we take seri-ously our responsibility to contribute toa better quality of life for those we serve,and that includes the lives of our employ-ees. We believe our success is dependenton a healthy work environment wherecaregivers, staff, administrators, physi-cians and volunteers are at the core of ourpatients-first culture.
HealthONE has been working hard to en-hance the quality of life for our employeesat work and at home. Our commitmentto a healthy work environment includes afocus on five key areas: culture, leader-ship, voice, compensation/rewards andstaffing. We know that by doing well ineach of these areas, we will be able to pro-vide the highest quality, most compassion-ate service to our patients.
We have made important accomplish-ments in these areas over the last severalyears. Our culture is grounded in a safe,caring workplace, where individuals arerespected, valued and treated fairly.
We offer ample opportunities for em-ployees to voice concerns and ideas forimprovement through our Employee Ad-visory Groups, Open Door policy, andthe annual Employee Survey.
We work hard to provide a healthy workenvironment that makes our hospitalsand facilities a great place to work —places where employees can feel empow-ered to provide the best care possible andexperience a rewarding career.
HEALTHY WORK ENVIRONMENT
Hospital
The Medical Center of 7. 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish5. Spalding Rehabilitation Hospital 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose P/SL; & Spalding Rehab at P/SL2. Presbyterian/St. Luke’1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMCHospital
Aurora & Rocky Mountain Hospital for Children at The Medical Center of 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish5. Spalding Rehabilitation Hospital 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose P/SL; & Spalding Rehab at P/SL
s Medical Center; Rocky Mountain Hospital for Children at 2. Presbyterian/St. Luke’1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMC
Aurora & Rocky Mountain Hospital for Children at 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish
4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose
s Medical Center; Rocky Mountain Hospital for Children at 1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMC
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6. Midtown Surgical Center5. Lowry Surgery Center4. Lincoln Surgical Center3. Lakewood Surgical Center2. Clear Creek Surgery Center1. Centrum Surgical CenterAmbulatory Surgery Centers
6. Midtown Surgical Center5. Lowry Surgery Center4. Lincoln Surgical Center3. Lakewood Surgical Center2. Clear Creek Surgery Center1. Centrum Surgical CenterAmbulatory Surgery Centers
Applewood Imaging, 1. Outpatient Imaging
12. Urology Surgery Center of Colorado1. Sky Ridge Surgical Center1
10. Rose Surgical Center9. Rocky Mountain Surgery Center8. North Suburban Surgery Center7. Musculoskeletal Surgical Center
Department o AAApplewood Imaging, Outpatient Imaging
12. Urology Surgery Center of Colorado1. Sky Ridge Surgical Center
10. Rose Surgical Center9. Rocky Mountain Surgery Center8. North Suburban Surgery Center7. Musculoskeletal Surgical Center6. Midtown Surgical Center
Department of North Suburban Medical Center
12. Urology Surgery Center of Colorado
r cal Center
8 I i i t R k Mt7. Invision-Parker6. Invision-Highlands Ranch5. Invision-Golden 4. Invision-Cherry Creek3. Invision-Centrum2. Centennial Medical Plaza
Applewood Imaging, 1.
8 I i i t R k Mt7. Invision-Parker6. Invision-Highlands Ranch5. Invision-Golden 4. Invision-Cherry Creek3. Invision-Centrum2. Centennial Medical Plaza
Department o AA Department of North Suburban Medical Center Applewood Imaging,
Department of North Suburban Medical Center
r cal Center
9. Invision-Southwest8. Invision at Rocky Mtn.
9. Invision-Southwest8. Invision at Rocky Mtn.
The Medical Center of 18. The Medical Center of 17.
16. Sky Ridge Imaging Center at Lincoln Medical Center15. Rose Medical Center Outpatient Imaging at Lowry14. Rose Medical Center13. Presbyterian/St. Luke’12. Park Center Imaging, 1. North Suburban Medical Center1
10. Invision-Swedish
Aurora, NorthThe Medical Center of AuroraThe Medical Center of
16. Sky Ridge Imaging Center at Lincoln Medical Center15. Rose Medical Center Outpatient Imaging at Lowry14. Rose Medical Center
s Outpatient Imaging 13. Presbyterian/St. Luke’ Department of North Suburban Medical Center AA Department of North Suburban Medical Center 12. Park Center Imaging,
1. North Suburban Medical Center10. Invision-Swedish
Aurora, North
16. Sky Ridge Imaging Center at Lincoln Medical Center15. Rose Medical Center Outpatient Imaging at Lowry
s Outpatient Imaging Department of North Suburban Medical Center
nter dical Center
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Imaging – Red Rocks1. P/SLNew Outpatient Imaging
2. Swedish Southwest ER1. Centennial Medical PlazaStand-Alone Emergency Department
located south in Castle Rock) *
Imaging – Red RocksNew Outpatient Imaging
2. Swedish Southwest ER1. Centennial Medical PlazaStand-Alone Emergency Department
located south in Castle Rock) Sky Ridge Imaging Center at Castle Rock (
Stand-Alone Emergency Department
Not shown on map, Sky Ridge Imaging Center at Castle Rock (
Not shown on map,
5. LoDo Occupational Medicine/Rehabilitation Clinic4. Englewood Occupational Medicine/Rehabilitation Clinic3. Centennial Occupational Medicine/Rehabilitation Clinic2. Bryant Street Occupational Medicine/Rehabilitation Clinic
Aurora Occupational Medicine/Rehabilitation Clinic1. Occupational Medicine/Rehabilitation Clinics
1. Red Rocks Medical CenterNew Outpatient Surgery
Imaging – Red Rocks1. P/SL
5. LoDo Occupational Medicine/Rehabilitation Clinic4. Englewood Occupational Medicine/Rehabilitation Clinic3. Centennial Occupational Medicine/Rehabilitation Clinic2. Bryant Street Occupational Medicine/Rehabilitation Clinic
Aurora Occupational Medicine/Rehabilitation ClinicOccupational Medicine/Rehabilitation Clinics
1. Red Rocks Medical CenterNew Outpatient Surgery
Imaging – Red Rocks
5. LoDo Occupational Medicine/Rehabilitation Clinic4. Englewood Occupational Medicine/Rehabilitation Clinic3. Centennial Occupational Medicine/Rehabilitation Clinic2. Bryant Street Occupational Medicine/Rehabilitation Clinic
Aurora Occupational Medicine/Rehabilitation ClinicOccupational Medicine/Rehabilitation Clinics
7. Northwest Occupational Medicine/Rehabilitation Clinic6. North Suburban Occupational Medicine/Rehabilitation Clinic5. LoDo Occupational Medicine/Rehabilitation Clinic
7. Northwest Occupational Medicine/Rehabilitation Clinic6. North Suburban Occupational Medicine/Rehabilitation Clinic5. LoDo Occupational Medicine/Rehabilitation Clinic
7. Northwest Occupational Medicine/Rehabilitation Clinic6. North Suburban Occupational Medicine/Rehabilitation Clinic5. LoDo Occupational Medicine/Rehabilitation Clinic
6. North Suburban Occupational Medicine/Rehabilitation Clinic
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HealthONE Facilities
Administrative Offices4900 S. Monaco StreetDenver, CO 80237303-788-2500
HealthONEcares.com