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HealthCell
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Transcript of HealthCell
About HealthCell
• Founded in 2005 by a Physician & Management Consultant
• Growing 30% Annually
• Currently Serving
- 500 Clients Nationwide
- Solo and Group Providers, Hospitals, Software Vendors
About HealthCell
The HealthCell Focus
The HealthCell FocusReach your Revenue Potential
PERFORMANCESmart Tools
Shared Opportunity
Expertise & Service
Missed Revenue Opportunities
Practices lose 15% or more of their total revenue potential every year due to inneffective tools and processes.
- Eligibility Denials
- Patient Collections
- Coding Denials
- Underpaid Claims
Missed Revenue Opportunities
4 Pillars to Increase Your Revenue
• 5% Increase in Patient Volume
• Decrease Eligibility Denials by 3%
• 5% Increase in Patient Collections
• Capture Underpaid Claims by 5%
4 Pillars to Increase Your Revenue
We Grow Patient Volume
• Automated Voice and Text Reminders - Decrease missed appointments
• Patient Recalls - Proactive patient care and wellness
- Increase patient volume
• Patient Recalls - Patients find you!
We Grow Patient Volume
Our Payer Communication PlatformDecreases Eligibility and Coding Denials
• We cover 100% of your payers - The average system has 40%-60% coverage leaving practices to “gamble” on their revenue - Our solution eliminates 90% of payer phone calls related to patient eligibility and benefits
• We scrub claims for denials and call payers for every denial to avoid repeated denials• We identify missed coding opportunities and benchmark your E&M coding level
Our Payer Communication Platform Decreases Eligibility and Coding Denials
We Increase Patient Collections
• 30 day cycle paper statements are costly - Average 3 to 4 per patient
- Patients seek convenience
• We provide 4 tools to maximize collections - Patient Payment Estimator = Increased time-of-service collections
- Automated Bill-pay voice & text reminders with link & phone #
to call
- PCI Secure Online Patient Payment Site
We Increase Patient Collections
We Enforce Payment Accuracy
• Practices are underpaid 7% to 10% annually - Mostly small dollars
• We build a knowledge base of your payer contracts - Our solution flags underpayments
- We appeal ALL underpaid claims
- We will update new fee schedules
We Enforce Payment Accuracy
Client Centric Services
• You are assigned a dedicated Account Manager
• We work on your system and you have access to our RCM
tools for increased control
• Support includes phone, email and instant messenger 24/7
• Monthly progress reviews aligned with your goals
Client Centric Services
Successful Start
• AR Consultation and Denial Analysis
• Insurance Contract Review
• Personalized Goals and Financial Targets
• Scheduled Shadow Day
• 4 to 8 Weeks
Successful Start
