Healthcare Reform as an Accelerator Emerging Models in ... · challenges •Demonstrating Capacity...

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Healthcare Reform as an Accelerator Emerging Models in Aging Services Zachary Sikes Senior Vice President, Innovation LeadingAge

Transcript of Healthcare Reform as an Accelerator Emerging Models in ... · challenges •Demonstrating Capacity...

Page 1: Healthcare Reform as an Accelerator Emerging Models in ... · challenges •Demonstrating Capacity •Manage higher acuity patients •Have appropriate technologies •Positioning

Healthcare Reform as an Accelerator – Emerging Models in Aging Services

Zachary SikesSenior Vice President, InnovationLeadingAge

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Who is LeadingAge

•An association of 5,400 not for profit organizations dedicated to expanding the world of possibilities for aging.

•We advance policies, promote practices and conduct research that supports, enables and empowers people to live fully as they age.

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The Field Of Aging ServicesIs Evolving

Source: Adapted from previous Greystone and LarsonAllen LLP presentations

Spectrum of Services

Community

Based

Services

Wellness

Programs

Senior

Membership

Geriatric

Assessment

Case/Disease

Management

Health

& Wellness

Centers

Independent

Living

Intentional

Community

Personal

Care Assistance

Assisted

LivingTelehealth

& Home

Technologies

Day Care

Medical Social

Home Health

Skilled LTC

Respite

Care

Palliative

Care

Skilled

Nursing Care

Hospice

Outpatient

TherapiesSubacute

Rehab

Diagnostic

& Treatment

Center

Long Term Acute

Hospitalization

Acute

Hospitalization

Dementia

Assisted

Living

Board & Care

Intermediate Care

Want drivenNeed driven

Preventative Long-term care Hospital

Active adult communities Continuing care retirement communities/multi-level campus

Housing w/ Services

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The Context for our Work

•The complexity and paceof change will bring opportunities and pose significant threats across the aging services continuum.

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LeadingAge’s Leadership Imperatives

I. Engage Consumers

II. Create the New Financing Paradigm

III. Lead Innovation

IV. Cultivate Human Capital

V. Pioneer Technology

VI. Strengthen Not-for-Profit Leadership

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What is CAST?

The Center for Aging Services Technologies is a national coalition of more than 400 organizations working together to improve the aging experience through technology

Providers of

Aging Services

University

ResearchersAssociationsCAST

Tech Industry

Partners

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KEY TREND IMPACTING AGING SERVICES

Payment reform will focus

on increasing value and

lowering total costs.

1

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Potential Implications for Aging Services

Robust measurement

systems

Automated data collecting processes

Significant cost of care reductions

Changing gain-sharing payer expectations

Better payer contracting data

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Health Reform will DriveTremendous Change

Change is imminent.

Greater financial risk

Increased consumer-

focused quality

Operational efficiency

Elevated regulatory

risk

Collaboration

Community-based

services and care

Technology investments

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LeadingAge CAST 2010-2011 Work Plan

• Objective: Prepare aging service providers for the adoption of new business & operational models

• Context: Health Care Reform • Technology: A primary enabler of future

business/care models & partnerships• Deliverables: Reports, Case Studies,

Presentations, Blue Prints, tools, and a Video.

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Creating Value and Driving Adoption

Proven Technology: Efficacious, Cost-effective, Reliable, Beneficial and Fits into Operational Models.

Detailed Guidance on Implementation: Detailed Blue Prints/ Implementation Guides, and Tools.

Assistance in Finding Capital: Especially important for non-real estate based models.

Understanding the Operational/ Business Models: Business model components, case studies etc.

Effective Dissemination: Stories, Video/Multimedia, easy to use tools.

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Existing Models

• Health Reform = from fee for service to fee for performance –adaptability

• From MDS 2.0 Systems to full Electronic Health Records

• Bottom Line – technology infrastructure is now a required part of our existing real-estate based business models – this market exists as this capital infrastructure is an increasingly mandatory component of the business model with funding likely to compress margins

• CAST Role: Electronic Health Records Demystified: A Primer and Provider Selection Guide, which points to tool-kits and is supported by technical assistance from CAST

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Work Plan 2011 Progress

Conduct Scenario Planning

CAST Scenario Planning Report: http://www.leadingage.org/uploadedFiles/Content/About/CAST/CAST_Scenario_Planning.pdf

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Uncertainties: Funding• Availability of

reimbursement/public funding:– Health Reform is implemented

– Public funding programs Medicare/ Medicaid are eliminated.

• Potential growth in private-pay market: – Will likely remain slow

– Unless consumer willingness to save and pay for long-term care changes (implementation of CLASS)

– Growth in low-cost mobile applications

• Spur innovation

– Will hurt low-income seniors

• Stifle innovation

• Will spur innovation

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Uncertainties: Adaptability• Providers ability to build

internal competencies and align with the operating environment:– Building on strengths: successful

programs/ specialization and getting rid of unsuccessful operations, harnessing appropriate technologies

– Understanding local markets, competition, offering needed/complementary services and building strategic partnerships

• Spur innovation

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Emerging Models: Success FactorsIntegrated/ Coordinated

Health Care Models

• Resolving implementation challenges

• Demonstrating Capacity

• Manage higher acuity patients

• Have appropriate technologies

• Positioning as “sub-acute operators”

• Capacity to manage technology/data

• Partner with other LTSS providers to increase their collective capacity

• Ability to work with other providers in networks.

Community-Based Support Services Models

• Availability of reliable technologies

• Robustness of private pay market

• Awareness of solutions, their efficacy and cost-effectiveness

• Tax credits, state option, and CLASS act may contribute to growth

• Ability to demonstrate independence and reduce costs

• Willingness to invest in technology

• Providers’ entrepreneurial spirit

• Willingness of providers to see caregivers as their market.

Real-Estate Based Models

• Housing market

• Down & unlikely to recover soon

• Use the campus as a launching pad for HCBS delivery

• Providers’ entrepreneurial spirit

• Beyond the campus, without overspreading

• Focus on existing successful services

• Funding sources

• Public funding for affordable-housing

• The CLASS Act will help housing residents purchase services.

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Enabling TechnologiesIntegrated/

Coordinated Health Care Models

• Telehealth

• Interoperable EHRs and HIE

• Care coordination tools

Community-Based Support Services

Models

• Remote monitoring and assistive devices

• Care coordination tools

• Wellness & quality of life

• Telehealth

• Interoperable EHRs and HIE

Real-Estate Based Models

• Remote monitoring and assistive devices

• Care coordination tools

• Wellness & quality of life

• Telehealth

• Interoperable EHRs and HIE

• Facility management.

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Work Plan 2011 Overview II

Identify future business models

Create a Video: how such models work

from the providers’ perspective

- identify business model components- case studies

Produce detailed Blue Prints/

Implementation Guides

- Visually compelling provider case studies

- Implementation blue-prints

Finance plan-Financing options

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Business Model Components and Case Studies

Describe:

• Organization and technology-enabled care model(s) implemented/explored

• Services offered, types of technology used, and population served

• Implementation details, including finances, and risks involved

• Lessons learned and how challenges were addressed

• Impact the model had on residents/clients and the organization

• Keys to success and any advice to other providers considering a similar model.

Conducting interviews with executives of over 20 provider organizations

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Resources• www.LeadingAge.org

• www.agingtech.org

• Aging Services What Does the Future Hold for

Us?

• CAST Analysis of State Payment Policies for ASTs

• ACO White Paper

• ACO Self-Assessment Tool

• A Look into the Future: Evaluating Business

Models for Technology-Enabled Long-Term

Services and Supports

• The Idea House (5K sqf)

• Imagine the Future of Aging

• Leading by Example: CAST’s Role in Helping

LeadingAge Members Turn Core Competencies

into Sustainable Business Models

• Health Information Technology Toolkit for

Nursing Homes

• Health Information Technology Toolkit for Home

Health Agencies

• Bringing Aging Services to the Table: A Role for CAST in the Implementation of Health Reform

• CAST and IFAS Publish a Review of Hypertension Telemonitoring

• Use of health information technology in home health and hospice agencies

• A Roadmap for Health IT in Long Term and Post Acute Care (LTPAC) - Executive Summary 2010 -2012

• A Roadmap for Health IT in Long Term and Post Acute Care (LTPAC) 2010 -2012

• Moving Toward Adoption: Exploring Strategies to Expand the Implementation of Appropriate Aging Services Technologies

• A Road Map for Health IT in Long Term Care 2008 - 2010

• Use of Electronic Information Systems in Nursing Homes: United States, 2004

• The State of Technology in Aging Services: Summary

• The State of Technology in Aging Services

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Thank You…

[email protected]

With acknowledgement to LeadingAge & CAST sponsors,

providers and staff for their work, expertise and with

appreciation to LarsonAllen whose expertise developed

some of the content in this presentation.