Healthcare Management + Technology Today - March 3, 2013 - New Orleans

Sunday

March 3, 2013

New Orleans • FREE

The explosion of new and exciting health informationtechnologies along with the increasing need for massivestorage, secure access and anywhere/anytime access isstraining the network. These stresses come in the formof capacity, cost and availability that influence the successof application investments.

Think about your own network. Are you using real-time telemedicine applications? PACS imaging? Med-

ical record archiving?Patient portals? Ifyou’re not today,chances are you will betomorrow. The health

Seth Guterman, MD FACEP is the president and founderof the Electronic Health Record and Hospital InformationSystem software firm, EmpowerSystems, based inChicago. In addition to operating the company, Guter-man is a board-certified, practicing physician. This pro-vides a truly unique perspective on the high-growth

market of health care infor-mation technology.

Q: Please tell us about yourcompany, a brief history of

Consumers, employers, the federal government, payersand providers all agree that major transformations mustoccur today in health care to meet health care needs inthe future. The focus on acute care versus wellness, un-sustainable and rampant costs, together with outdatedbusiness and care delivery models, has created a frag-

mented care delivery system thatmust be changed.

Further complicating things,the demand for talent far exceedsthe supply, creating major indus-try challenges. For instance, a re-cent Bureau of Labor Statistics

How Connected Care CanTransform Health Care Performance

Rick Sullivan is a medical technology/software sales andmarketing executive with more than 30 years of experi-ence introducing innovative technology to the medical in-dustry. Sullivan’s current role is Vice President ofGovernment Sales at Dräger, where he has served for thepast 10 years in various leadership capacities.

Q: Please start by telling us a bitabout the company, a brief historyof Dräger and an overview of yourbusiness today.

A: Dräger is a leading international

Dräger: CreatingTechnology for Life

Dr. W. Ed Hammond, Director of Duke Center for HealthInformatics (DCHI) at Duke University, has been en-gaged in health informatics research, practice, and edu-

cation for more than 40 years. Inthe late 1960s, Hammond co-leda team of Duke faculty to de-velop a prototype for a rudimen-tary, general purpose, electronicmedical record (EMR). The pro-totype evolved into The Medical

Duke Center for Health InformaticsOffers Short Course for Employeesof Health Care Industry Vendorsand Organizations

EMRapproved is a comprehensive online resource forhealth information technology (HIT) and electronic med-ical record (EMR) information, training, guidance andservice.

This year, the companybrought on CEO Kevin Donnelly,an internationally-recognizedHIT expert with 30 years of pro-fessional experience as a healthcare executive and entrepreneur,to implement an aggressive

EMRapproved Unites HealthIT Resources in a Fragmented MarketKeith Fulmer, MHSA, PMP, serves as executive vice pres-

ident in Kforce’s health care group. With Kforce since1999, he has more than 20 years of experience in infor-mation technology and consulting. As EVP, Fulmer es-tablished Kforce’s ICD-10 consulting practice, leadingthe strategic development of Kforce’s ICD-10 assessment

and implementation methodol-ogy. His previous roles withKforce include vice president ofoperations for health and lifesciences, manager of businesssolutions and technology, aswell as director of business and

At HIMSS13, Kforce HealthcareTackles ICD-10, EMR and More

EmpowerSystems to PresentExciting EHR + HIS ProductSuite at HIMSS13

The world of health care remains one of the few industriesthat continually needs an educated and diverse workforce.As health care technology, systems and operationsevolve, so does the need for the skills and abilities ofworkers.

Let Columbia Southern University help you prepareand enhance your skills for opportunities in health careadministration and information technology with their on-line degree programs.

Established in 1993, CSU offers online degree pro-grams that allow non-traditional students tohonor their career and

Take the Next Step withColumbia Southern University

Patient Care Can’t Wait, It’sTime to Evolve the Infrastructure

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PRESHOW EDITION

http://www.intermec.com/healthcaresolutions

http://www.intermec.com/healthcaresolutions

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March 3, 2013




































PRESHOW EDITION

http://www.10zig.com

http://www.randstadtechnologies.com

http://www.sourcegrouppublications.com

http://www.imagingEMR.com

http://www.intermec.com/HealthcareSolutions

Z-Band Inc., a leading provider of state-of-the-art RF video distribution systems,is pleased to announce the launch of Gi-gaBUD 1000, the company’s fourth-gen-eration active video hub product designedto provide high-quality television andvideo distribution for the commercial,health care, government, hospitality andeducation markets.

GigaBUD 1000 operates within the54 MHz to 1000 MHz bandwidth rangeand distributes 134 EIA 6 MHz channelsproviding up to 158 NTSC analog chan-nels or hundreds of SD/HD QAM chan-nels. Through the use of Automatic GainControl technology, the video hub auto-matically splits, amplifies, slopes and ad-justs the input and output signals, ensuring

Preshow Edition • Sunday, March 3, 20134

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precise signal level and superior viewingquality at each connected TV. The back-bone cable can be either single-mode fiberand/or standard coax that can be cascadedto other hubs in a star topology.

GigaBUD 1000 is equipped withthe innovative “Mini Monitor” programthat displays the operating conditionfor a particular hub based on inputlevel, tone level of each coax outputport, power supply status, ability to

Z-Band Video DistributionSystems Company UnveilsNext-Generation Video Hub



By Ron Gustaveson, Nuxiba Technologies

Contact Centers serving customers,business partners and/or internal em-ployees are mission critical for any or-ganization. This is especially true forthe health care industry where accuracyand empathy play such an importantrole in resolving customer, member andprovider queries. But many health careorganizations are simply failing in thiscritical area because of traditional busi-ness practices and retrofitted legacytechnology.

Over the past decade, contact centershave greatly improved by the conver-gence of information technology andtelecommunication advances. Organiza-tions of all kinds have taken advantagesof these advances by deploying PBX ag-nostic contact center applications deliv-ered on premise, via the cloud, or amixture of the two.

Gone are the days of forced PBX in-tegration with third-party applicationsleading to finger pointing and vendor un-accountability. Plus, expensive over pro-visioning of TDM networks is history

while dynamic scaling based on seasonal/emergency needs is the future. And

The Contact Center Market isin a Period of Great Change

Gary CoxPublisher

Steve CoxSenior Associate Publisher

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Rhonda BakerDon BomeislTami Flaherty

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An independent publication not affiliated with any other organization

The Centerware Contact Center suiteenables its users to monitor every aspectof their call center in real-time and formany computer with a browser. It enablesadministrators to monitor, whisper, bargeon active calls as well as see reports on

the center and agent’s efficiency.

http://www.dchi.duke.edu

http://www.presidio.com

http://www.appliedpilotfishtechnology.com

http://www.experis.us/healthcare

http://www.compressus.com/HIMSS-T

http://www.columbiasouthern.edu


It’s been 15 years since they firstlaunched out Best in KLAS award. Theybelieved then, as they do today, thatproviders want to be heard and vendorswant to listen. Together, we can improvehealth care worldwide. They joinproviders in applauding the vendors fortheir success and efforts to truly be Bestin KLAS. They look forward to another15 years of vendor excellence.

Pick up a copy of the 2012 Best inKLAS report by visiting the KLASBooth #6141 at HIMSS. Also visit themat www.KLASresearch.com.

SoftwareAcute Care EMR • Epic EpicCare Inpatient EMR

Ambulatory EMR (Over 75 Physicians)• Epic EpicCare Ambulatory EMR

Ambulatory EMR (11-75 Physicians)• Epic EpicCare Ambulatory EMR

Ambulatory EMR (1-10 Physicians)• athenahealth athenaClinicals

Business Intelligence/Reporting• Dimensional Insight The Diver Solu-tion

Cardiology

• Digisonics DigView

Community HIS• McKesson Paragon

Document Management and Imaging• Perceptive Softward ImageNow

Emergency Department• Wellsoft EDIS

Enterprise Schedulgigng• Unibased USA RMS

Financial ERP• Oracle PeopleSoft Enterprise

Homecare• Homecare Homebase

Laboratory• Siemens NOVIUS Lab

Oncology

Be Best in KLAS

By Bruce Bennett, MBA

Since I first became aware of this market,in 2002, many health care executiveshave expressed exasperation over mobilecomputing carts. Nurses have giventhem pet names like; WoWs and CoWs,which stand for workstations on wheelsand computers on wheels respectively.However, most IT executives consider anaverage WoW as another headache.

Battery technology, or lack of it, hasbeen the main concern in the past decadeplus. Lithium batteries have been a greatimprovement over the metal based batter-ies of the first decade of mobile carts.However, as recent news will attest, someLithium chemistry can be dangerous.Many cart manufacturers know nothingof battery power systems.

Scott-Clark Medical, a LogiQuip,LLC Company, boasts leadership thatspan the last three decades of innova-tion in mobility. Much of what is beingsold, on the market today, was pio-neered through our efforts. Our tech-nology gurus looked at the problem ofbattery charging and run time and nowhave a solution that matches the needsof 2013.

The CAPS, Clinical Assistant PowerSystem, combines benefits of two tech-nologies to offer a worry free solution forpowering mobile computing carts. CAPSfeatures a safe, LiFEPO4 battery technol-ogy that provides the power of lithium ina dependable package. CAPS offers a

duo-battery system in a 320 watt-hourEnergy Storage Format.

The difference in CAPS is the batter-ies can be charged on or off the cart.Now, health care executives don’t haveto choose between swappable and on-cartcharging batteries. CAPS batteries canbe charged by a charging cord connectedto the cart, or can be swapped with aCAPS battery on a CAPS charger. Thisis a tremendous advantage at point ofcare in that the cart can match the needsof all clinicians when it comes to batterycharging!

Scott-Clark Medical’s quick chargerallows for each of the CAPS batteries tobe charged fully in about 2 hours. Thisis a tremendous benefit, as compared toalternative battery systems, as the CAPScan safely charge batteries fully in afraction of the time it takes existing bat-tery systems of equal power. We offerthe opportunity to trial this versus thecompetition.

Currently, the CAPS battery is onlyoffered on the purchase of new Scott-Clark Medical ProStar mobile computing

Powerful New MobileBattery Technology




As Tucson’s community-owned hospital,Tucson Medical Center has a long historyof caring for virtually all of Southern Ari-zona. Situated in the high desert foothillsof the Catalina Mountains and with desertlandscaped patios and mountain views,TMC remains a state-of-the-art hospital.Tucson Medical Center, licensed at 612beds, has been Tucson’s locally governednon-profit regional hospital for more than65 years.

TMC is Southern Arizona’s leadingprovider for emergency care and pedi-atric care (including Tucson’s first Pedi-atric Emergency Department), withtop-notch intensive care units for adults,children and newborns. Other specialtyareas include women’s, maternity, car-diac, orthopedic, neuroscience, imagingand senior services.

TMC believes that providing lead-ing edge technologies to their cus-tomers enables them to deliver the bestcare possible to their community. In2011, their innovation and hard work

paid off. Tucson Medical Center wonnational recognition in achieving thehighest level of technology adoptionacross all hospitals. TMC’s HIMSSStage 7 achievement puts them in theelite, top 1 percent of the more than5,000 hospitals measured, includingthe only hospital in Arizona. They’renow building upon that success to helptheir organization reach new levels inpatient safety, care quality, and effi-ciency. TMC is also listed as “MostWired” by Hospitals & Health Net-works publication, recognizing tophospitals that comprehensively use thelatest technologies. As a member of

Technology at TucsonMedical CenterLeads to Best Care

http://www.mobilesmith.com

http://www.halock.com

http://www.randstadtechnologies.com

http://www.companiondataservices.com

http://www.healthport.com

http://www.lifemedid.com

http://www.business.fiu.edu/hm

http://www.kforce.com

http://www.diagnosisone.com

http://www.epichart.com

http://www.imperva.com/go/HIMSS

Sunday, March 3, 2013 • PreShow Edition 21

family commitments while steadily pro-gressing toward their educational goals.Their flexible online programs give stu-dents the power to study when it best fitstheir schedule while securing the knowl-edge needed for their future.

Among CSU’s popular programs istheir bachelor’s degree in health care ad-ministration and MBA with a concentra-tion on health care administration.

These courses provide a solid foun-dation of knowledge about the health careindustry and address several key issuessuch as:• Financial management aspects inhealth care organizations • Financial aspects of providing healthcare in today’s dynamic and competitiveenvironment• Strategic management• Legal aspects of health care delivery • Analysis of public policies impactinghealth care programs, services, organiza-tions

As with many industries, informationtechnology is a key element in healthcare. When it comes to IT, CSU’s bache-lor’s degree educates students in integrat-ing the different disciplines ofinformation technology within a businesscontext. Students learn about:• Exploration of structured systemsanalysis and design terminology• Microcomputer hardware and periph-eral installation and maintenance• Web design• Information systems management• Internet and network security

CSU degree programs are led by experi-enced and knowledgeable faculty andstaff. Many of their faculty members arepublished authors, writers and possessyears of real-world experience in theirchosen area of teaching. Staff membersexcel in providing personalized service tomeet a student’s needs. To maintaingrowth, staff members receive training inimproving customer service, technolo-gies and academic matters to keep CSUcompetitive and innovative.

To further help you succeed, they offer• Textbooks Provided by CSU BookGrant• Low-Cost Tuition• No Application Fee• Transfer Credits Evaluated• Flexible Start Dates

In addition, CSU offers several scholar-ships to help students supplement tuitioncosts. Some include the Hero Behind theHero, National Volunteer Fire Council,Learning Partner and National Sheriffs’Association scholarships.

By becoming a CSU learning partner,companies and organization can save theiremployees/members on the full tuitionrate. They are also eligible for exclusivescholarship opportunities. Currently, CSUhas more than 2,000 organizations, com-panies and municipal entities as learningpartners with employees/members eligiblefor 10 percent off the cost of tuition.

Contact them today and let CSUhelp equip you with the knowledge of thetraits and professional standards that arerequired to be successful member of thehealth care industry. Visit Booth#UROW15 for more information.

CSU(continued from page 1)

turn port on and off and temperature.When connected to the Z-Band Zip232control unit, the hubs are capable ofdistributing RS232 signals to one tele-vision or an entire group, providing theuser with simplified controlling powerfor on/off switching, channel selectionand volume control.

Four GigaBUD 1000 distributionhub models are available to meet theneeds of a wide variety of users. The two12-port units are the Z 1200 and the Z1200-F, with the latter featuring FiberRX. Z-Band also produces two 24-portunits, the Z 2400 and the Z 2400-F. TheFiber RX models offer the option to in-clude one single-mode fiber connector.

The user-friendly design of the Gi-gaBUD 1000 simplifies the installationprocess. Little in the way of technical ex-pertise is required to maintain the unit,minimizing the long-term operatingcosts. With the system’s “plug and play”

capabilities, adding more televisons isalso easy. The system’s scalability makesit an excellent choice for organizationswith future-proofing concerns.

At a weight of only 6.5 pounds anddimensions of 12 inches L x 19 inches Wx 3.5 inches H, GigaBUD offers maxi-mum mobility. The unit fits easily into astandard size enclosure with mountingears and also mounts in a standard 19inch rack.

Z-Band is a veteran-owned smallbusiness heaquartered in Carlise, Penn.The company was formed in 1999 bythree former AMP executives. Z-Band’ssales have increased by more than 30 per-cent over the past five years, and the com-pany features a rapidly growingdistribution network. Companies inter-ested in learning more about how Giga-BUD 1000 can provide enhanced videodistribution capabilities for their operationor that would like a product demonstrationcan call 877-542-6972 or fill out and re-turn the contact form at www.z-band.com.Don’t forget to stop by Booth #3775.

Z-BAND(continued from page 4)

carts. The ProStar fills the needs of hos-pitals by offering a number of configura-tions. These range from simple laptop

models to fully integrated med-carts. Fora better understanding of how the CAPSbattery system, combined with theProStar cart, can benefit your facility,come to Booth #568 at HIMSS 2013 oremail [email protected].

SCOTT-CLARK MEDICAL(continued from page 10)

• Elekta MOSAIQ

PACS• DR Systems Unity v]Series PACS

Patient Accounting and Patient Manage-ment• Epic Resolute Hospital Billing

Pharmacy• Epic Willow

Practice management(Over 75 Physicians)• Epic Resolute /Prelude/Cadence

Practice management (11-75 Physicians)• athenahealth athenaCollector

Practice management(1-10 Physicians)• athenahealth athenaCollector

Radiology• Epic Radiant

Speech Recognition• Dolbey Fusion Expert/SpeechEMR

Surgery Management• Epic OpTime

Services

Application Hosting (CIS/ERP/HIS)• Cerner

Claims and Clearinghouse Services• Navicure

Clinical Implementation Principal• Impact Advisors

Clinical Implementation Supportive• Navin, Hafty & Associates

Extended Business Office• Cymetrtix

IT Outsourcing (Extensive)• Cerner

IT Outsourcing (Partial)• The CareTech Solutions Inc. andXerox

Planning and Assessment• Impact Advisors

Revenue Cycle Transformation• Huron Consulting

Technical Services• Orchestrate health care

Teleradiology Services• StatRad

Transcription Services• Precyse

KLAS(continued from page 10)

http://www.shweiki.com

http://www.empower.md

http://www.libertysolutions.com


Health Care Professionals have becomeincreasingly concerned over the amountof private information being sent overtheir wireless messaging networks andhave been searching for methods to pro-tect sensitive information from gettingdisclosed to unauthorized individuals.

With this concern in mind, Unica-tion is announcing their latest addition tothe Legend Series of Alpha Pagers, theLegend Secure. Following the success ofthe AES Encrypted E3 Rugged pager de-signed for the Public Safety market, theLegend Secure is health care’s answerfor secure communications. FeaturingAES 128 Encryption, Message PasswordProtection, Dual Frequency and Narrow-band Auto Migration, the Legend Securemeets the needs of today’s health careprofessionals.

Unication engineers developed asolution for the addition of the encryp-tion algorithm with a minimal impact tothe size of the message transmitted.This permits the use of encryption with-out adding significant overhead andavoids increasing congestion in an al-ready loaded network. Each cap codesupports four keys allowing for randomrotation which ensures added key man-agement protection.

For more information on the Leg-end Secure, please contact Tim Meenan

at 972-424-8908 or [email protected] information on all Unication prod-ucts, please visit their websitewww.unication.com or stop by Booth#5101.

Who is Unication?Unication USA, Inc., located in Arling-ton, Texas, is the international sales of-fice for Uni.Group,

a premier manufacturer specializ-ing in information and communicationintegration related products, such as tra-ditional pagers, voice pagers, and 2-wayradios. With their corporate headquar-ters in Taipei and manufacturing facili-ties in Chong-Qing, China andHsinchuang, Taiwan, they continue toexpand their production scale and im-prove theirr paging products to remaincompetitive in today’s information andcommunication market.

Encryption at its Finest

CNI Professional Services, LLC(CNIPS) is an SBA-certified SmallBusiness with successful past perform-ance across a range of Health IT sectors.CNIPS is a subsidiary of Chickasaw Na-tion Industries (CNI)—a family of com-panies with more than 15 years ofexperience in support of the federal gov-ernment and other customers.

Regulatory Submissions CNIPS is launching a Web-based HL7message submissions and data validationportal for pharmaceutical companies andhospitals. Your eSubmissions can in-clude mandatory and voluntary reportingrelated to drugs, biologics, veterinarymedicines, tobacco and food.

• To register for access to their data val-idation and electronic submissions serv-ice to the FDA please send your contactinformation to [email protected] and indicate that you sawtheir ad at the HIMSS conference to re-ceive a free membership.

Other ServicesCNIPS has rich experience in buildingand maintaining applications for federalHealth IT agencies, offering specialized

expertise in data integration and next-generation technologies. They utilizeagile development methodologies man-aged by certified Scrum Masters to ensureefficient delivery of systems and closepartnerships with customers. They havecore competencies in XML (Storage, Val-idation & Reporting), .NET, Oracle data-bases, SQL Server, Java technologies,Open Source solutions, and Business In-telligence. They also have executed sev-eral projects involving definition andimplementation of HL7 and CDISC datastandards. Their team of software devel-opment experts can help you with:• Application Development • Database Management• Independent Validation and Verification • Packaged Application Systems • Product Co-Development• Quality Assurance• Service Desk Support

They take pride in their successful pastperformance for many diverse federal

CNIPS Can Help with YourRegulatory Submissions to FDA


http://www.informaticsincontext.com

http://www.performantcorp.com

http://www.tsystem.com

http://www.tmcaz.com

http://www.unication.com

http://www.clarityhealthjournal.com

http://www.archimedesmodel.com/aco-success

http://www.hcillc.com

http://www.nuxiba.com

http://www.kareo.com

http://www.tactiosoft.com

http://www.truvenhealth.com

http://www.euclidusa.com

mailto:[email protected]

http://www.omnicell.com

http://www.officeally.com

http://www.nuvon.com

http://www.mitochon.com


report showed that of occupations pro-jected to have 100,000 or more job open-ings from now through 2020, nearly onein five of these positions relate to thehealth care or health care IT field. The re-port also indicates that of occupationsprojected to grow much faster than aver-age (employment increase of 29 percentor more through 2020), health care-re-lated occupations will account for 52 per-cent of the demand.

According to Guillermo Moreno,Vice President and Managing Director of

the Experis Healthcare Practice, thesefast-moving and increasing requirementsand challenges make it more critical thanever for healthcare organizations to stayconnected at all levels and look for newand innovative solutions. “To enable aseamless, unified model of service andcare, health care organizations will ben-efit from scalable solutions focused onconnecting the entire enterprise, includ-ing human capital, technology and sys-tems,” said Moreno. “That’s the corecompetency of the Experis HealthcarePractice. We provide solutions for con-nected care that optimize alignment effi-ciency, cost control and effectiveness—

benefiting patients, as well as business.”Experis applies industry-leading pro-

fessional resourcing and project solutionsexpertise to help health care organiza-tions: • Focus on their core business – care de-livery • Utilize data-driven/knowledge deci-sion making tools, and • Leverage human capital and technol-ogy as a means of supporting new moreefficient, business and care delivery mod-els of coordinate care and populationhealth.

More specifically, Experis can improve

HEALTH CARE PERFORMANCE(continued from page 1)

efficiency and performance key areas, in-cluding: • Innovative Human Capital Solutions• ICD-10 Compliance• Business Intelligence & Data Analytics• Management Information Systems• Clinical Systems Implementation andOptimization• Health Information Exchange Solutions• HIPAA EDI Compliance

To learn more about solutions for con-nected care, visit Experis(experis.us/healthcare) at Booth #7059 atthe HIMSS Annual Conference & Exhi-bition.

care system demands it. These applications require a ubiqui-

tous, high-speed network like ComcastBusiness Class offers. Their network willhelp you increase application perform-ance and reduce the risk of data loss, giv-ing you the ability to easily share data aswell as prepare for disaster recovery andbusiness continuity planning.

Winner of the PC Mag 2012 FastestBusiness ISPs award, Comcast BusinessClass Internet has speeds up to 66 times

faster than standard DSL and T1, withdownload speeds up to 100Mbps and up-load speeds up to 10Mbps.

And their Ethernet is even faster,providing carrier-grade data and Internetservices with speeds up to 10 GBPS. Eth-ernet offers a scalable, cost effective al-ternative to older technologies andprovides the secure, reliable connectivityneeded.

Comcast Business Class Voice alsooffers a full suite of voice services includ-ing Business VoiceEdge, a hosted, cloud-based voice system with mobilityfeatures that enable medical personnel to

be accessible to their patients – whetherit’s at a different office, at the hospital oreven in transit. There is no need to pur-chase expensive equipment and there isno time-consuming maintenance. It is agreat solution for health care organiza-tions that want the ease of a managed so-lution with robust features.

And, of course they provide Com-cast Business Class TV packages to en-tertain your patients while they wait aswell as keep employees up to date onbreaking news and local updates.

Whether you are exploring some ofthese exciting new applications, or just

PACS(continued from page 1)

need the right infrastructure to supportyour electronic medical records, patientportals or PACS imaging find out howComcast Business Class solutions canhelp.

Don’t wait! Visit them at HIMSS in Booth #1263

to learn more about their health care so-lutionsl

Be sure to attend their Lunch andLearn on Wednesday, March 6 from 11:30a.m.-1:00 p.m. in Room 22. They willdiscuss trends in connecting hospitals,clinics, and information exchanges toeach other and the Internet.

customers, including HHS, DOD, andDOJ. Some of their most successfulprojects include sophisticated deliver-

CNIPS(continued from page 24)

BOSTON—Informatics InContext (IIC), a health care ITcompany focused on intelli-gently extracting relevant clin-ical context from patientcontent, will publicly introduceits company for the first time,and demonstrate its cloud-based (Software as a Service)automated prior-authorization and elec-tronic referral solution at the annualHIMSS13 Conference and Exhibition,March 3-7, in New Orleans.

IIC’s first areas of focus are elec-tronic record sharing, electronic referral,and automated prior authorization amongand between providers and payers. IIC’sautomated prior-authorization process isbased on payer/appropriate use criteria todetermine medical necessity, with priorauthorization approval codes passedalong to the billing stage. IIC does thisthrough a powerful combination of

world-class software devel-opment, clinical and domainexpertise, and health carepartnerships.

“We foresee tremen-dous growth opportunitiesbringing automated prior-au-thorization, clinical integra-tion, and relevant clinical

context to health care providers based ondemands for increased productivity, andthe implementation of emerging healthcare reform policies. There has neverbeen a more urgent need for cliniciansand others to share relevant informationacross the digital divide of multiple dis-parate user systems. Our solution is de-signed to significantly reduce operationalcosts by making the transaction, physi-cian workflow, and patient care more ef-ficient by removing redundancies,” statedVikram Simha, Informatics In Context’s

ables involving: • Adverse Event Reporting• Electronic Drug Registration and List-ing• Drug Quality and Compliance• Structured Product Labeling (SPL)

• Generic Drug User Fee Data• Medical Safety Network

Please contact them to let them show youwhat they can do for you.

Tom Leydorf, CNIPS LLC Manager

at 405-253-8202 or [email protected]. Sanjesh Rao, CNIPSTechnology Director at 301-979-7378 [email protected].

You can also visit them at Booth#651.

Informatics In Context LaunchesCompany, Introduces itsCloud-Based AutomatedPrior Authorization andE-Referral Solution at HIMSS’13

CHICAGO—The Kiran ConsortiumGroup, LLC, (TKCG), a privately-owned, health care global advisory andprofessional services firm, announcedthat Helen L. Hill, FHIMSS, has joinedthe firm as Executive Director. In hernew role, Hill will be responsible forworking closely with health care execu-tives as well as local, state and federalhealth entities in an advisory capacity tooffer strategic advice for planning andoperations and determine best healthcare information exchange (HIE) andhealth care information technology(HIT) practices.

A nationally recognized expert inhealth care information technology(HIT), health information exchange(HIE), identity assurance and health carepublic policy, Hill has more than 30years comprehensive experience inHealth care IT as a consultant, productdeveloper, project director and executivefor national consulting firms, integratedhealth care delivery systems, softwarevendors, health care industry associa-tions, insurers and physician practices.

Currently the Director of Public-PrivateInitiatives with the South East MichiganHealth Information Exchange(SEMHIE), and a Board Member ofMiHIN Shared Services, Michigan’sState-Level HIE, Hill acts as an officialrepresentative to the Social Security Ad-ministration Community of the eHealthExchange. Providing leadership and in-dustry knowledge, her recent efforts in-clude securing a Beacon CommunityAward, acting as Deputy Program Man-ager for the Social Security Administra-tion’s e-Disability Claims Contract andas Program Manager of the Transitionsof Care Reference Implementation pilotfor the Office of the National Coordina-tor (ONC) Standards & InteroperabilityFramework.

“We are delighted that Ms. Hill hasjoined our Advisory Services Practice,”stated Lucy Mancini Newell, managingpartner, TKCG. “As the U.S. health carelandscape becomes increasingly com-plex, Ms. Hill’s experience will providesignificant value in sharing perspectives

The Kiran Consortium Group, LLC,Appoints Helen L. Hill, FHIMSS,Executive Director

continued on page 61 continued on page 44

http://www.z-band.com/healthcare

http://www.trustedsignatures.com


company in the fields of medical andsafety technology. As a global leader,Dräger is dedicated to developing someof the medical industry’s most innovativetechnologies to protect, support, and savelives. This was recently demonstratedwith the deployment of our InnovianAnesthesia Information ManagementSystem (AIMS) throughout the world inMilitary Treatment Facilities (MTF) forthe Department of Defense (DoD).Dräger is also a leader in providing suchinformation systems to the Department ofVeterans Affairs (VA) and was the firstAIMS to integrate with the VA’sVistA/CPRS.

Q: What challenges do you see yourcustomers facing in the current health-care environment, and how does

Dräger help address those challenges?

A: In my experience, the perioperativeprocess is by far the most costlyprocess in any acute care hospital’s op-erating budget. Since anesthesia careclosely parallels the entire periopera-tive process, Dräger’s customers areable to utilize Innovian Anesthesia tocapture and analyze the informationneeded to provide significant cost sav-ings and deliver focused, high-qualitycare.

Q: Do you have any special plans forthe show?

A: Yes, we are demonstrating our AIMSsolution we deployed to the DoD and VA.You can also see our revolutionary Wi-Fi-based patient telemetry solution de-ployed in prestigious governmentfacilities such as Dallas VA Medical Cen-

ter, San Antonio Military Medical Center(formerly BAMC), and Travis Air ForceBase – David Grant Medical Center. Itsafely leverages standards-based Wi-Fiinfrastructure instead of requiring poten-tially costly proprietary antennae systemsused by traditional telemetry.

Q: How does your knowledge of thefederal government and militaryhealthcare environment help you de-velop products that provide for theunique needs of soldiers and veterans?

A: Dräger has been producing anesthe-sia technology for over 100 years. Ourdeep understanding of the anesthesiadomain helps us provide solutions de-signed to meet the realities of such achallenging environment. Our AIMSsolution allows clinicians to focus onthe patient through the electronic cap-ture of patient data. We are the only

DRÄGER(continued from page 1)

AIMS provider to achieve the covetedDIACAP (security) certification neces-sary for deployment in the DoD, andone of the few to successfully integratewith the VA’s VistA/CPRS informationsystem.

Q: To what do you attribute your com-pany’s success?

A: Focus. Dräger is focused entirely oncreating technology for life, specificallyin the fields of anesthesia care, advancedpatient monitoring solutions, respiratoryventilation, and neonatal thermoregula-tion products.

Q: How can our readers find out moreabout your company?

A: Please visit www.draeger.us, call 800-437-2437 or stop by our booth at HIMSS(#8041).

technology.

Q: Please give us a brief overview onthe background of your company.

A: Kforce is a professional staffing andsolutions firm specializing in the areas oftechnology, finance & accounting andhealth information management (HIM)for commercial and government organi-zations. Headquartered in Tampa, Fla.,Kforce has been matching job seekersand employers since 1962. Today, Kforceprovides staffing services and innovativesolutions through more than 60 officeslocated throughout the United States and

one in the Philippines.

Q: What sets Kforce Healthcare apartfrom its competitors?

A: Kforce Healthcare stands apart asan experienced, end-to-end staffingand solutions provider that can helphealthcare organizations meet theirneeds for ICD-10, electronic medicalrecords/electronic health records(EMR/EHR), revenue cycle improve-ment and clinical documentation im-provement. We have the strength,experience and skilled resourcesneeded to not only advise, but actuallyperform and manage complex assess-ments – from planning and implemen-tation to training and go-live.

We’re strategic in our approach, and fo-cused on helping organizations minimizerisk and increase productivity.

We provide HIM consultants to supporttechnology upgrades, new clinical infor-mation systems, coding backlogs andother business challenges. We also offercertified professionals to manage the day-to-day operations of hospitals and HIMdepartments.

We work with health care providersacross the U.S., many of which areamong ‘U.S. News and World Report’stop Honor Roll Hospitals.’

Q: What can HIMSS attendees expectfrom Kforce Healthcare while here?

KFORCE HEALTHCARE SOLUTIONS(continued from page 1)

A: We’ll have several informational ses-sions while at HIMSS, including my pres-entation at Tuesday’s Breakfast Briefing:“ICD-10: Preparing for Change,” startingat 7 a.m. in room 210. By attending,you’ll gain an insider’s look at the bestpractices, tools and techniques needed fora smooth and successful ICD-10 transi-tion. It’s an invaluable session thatshouldn’t be missed!

Q: In addition to the presentation, howcan readers learn more about KforceHealthcare?

A: While at HIMSS, be sure to visit us atBooth #1669. You can also learn more byvisiting www.kforce.com, or calling 877-4Kforce.

expansion plan. Donnelly’s focus will beto guide EMRapproved in the delivery ofits comprehensive resource to a rapidlygrowing audience in the health carecommunity.

Q: What would you say makes yourbusiness unique?

A: EMRapproved responds to the HIT in-dustry’s complex and ever-changing de-mands. We continue to listen to themarket tell us what they need; from theshortage of skilled HIT workers, to the

lack of knowledge about security and pri-vacy regulations and more. We focus ourdelivery through content, community,curriculum and consulting to provide thisinvaluable resource which includes criti-cal updates, continuing education and ac-cess to the best minds in the industry allin one centralized location.

In building the business this way, we’vebeen able to set ourselves apart as aunique resource for everyone in thehealth care industry at all stages of theHIT journey.

Q: Do you have any special plans forthe show?

A: This year, we will be announcing anexciting new collaboration with the HITconsortium at HealthITxChange.org, anonline community where health care andhealth IT professionals share best prac-tices and lessons learned during EHR im-plementation and the use of HIT. Ouradjacent booth area at the show willallow us to highlight the benefits of thisrelationship including mutual market-place sponsor opportunities and increasedcommunity outreach.

In addition, we will be highlighting manynew offerings we’ve launched in 2013 toour 4Med Training and Services divi-sions, our expanded 4MedMarketplace

EMRAPPROVED(continued from page 1)

which provides a wide array of productsand services and our topical industry up-date columns on HIT, HIPAA and ClinicalDecision Support. Our strategic partnersfrom HITECHAnswers.net, HealthITx-Change.org HealthcareITCentral.com,Semel Security Consulting and VigiTrustwill join us to demonstrate their contribu-tions to each of these enhanced site fea-tures.

Q: How can our readers find out moreabout your company?

A: For more information, visit www.EMRapproved.com, call 800-671-1028 orvisit Booth #7916.

TMC’s renowned staff, you join agroup of dedicated, experienced indi-

viduals who understand and embracethe meaning of a community hospital.

Why do TMC employees love work-ing in their Information Services Depart-ment?

“Working at TMC makes me feellike I’m part of something big and reallyimportant. I know the work I do heremakes a difference.”

“The best part about TMC is the peo-

TMC(continued from page 10)

ple that work here. The dedication andteamwork is what makes TMC a greatplace to work.”

For more information, stop by Booth#8314.

and knowledge.”Hill will act as a Moderator for the

“Changing HIE Landscape” session on

Sunday, March 3, 2013, from 12:45-1:45p.m., during HIMSS 2013.

About The Kiran Consortium Group, LLCThe Kiran Consortium Group, LLC, is a

private, global, professional services firmheadquartered in Chicago, Illinois. Thefirm’s main focus is to provide AdvisoryServices to the health care industry inleadership, strategic planning, operationsand vendors throughout the United States,

KIRAN CONSORTIUM GROUP(continued from page 41)

Canada and the United Kingdom. Theirclients benefit from extensive industry ex-perience and delivery excellence built on afoundation and culture of strong values.For more information, please visit theirwebsite www.Kiran-Consortium.com.

http://www.scott-clark.com

http://www.r-associates.com

http://www.10zig.com

http://www.emrapproved.com

http://www.draeger.com

http://www.curacarts.com

http://www.klasresearch.com

http://www.iprintl.com

http://www.jacoinc.com/Always

http://www.quakeglobal.com

http://www.daptiv.com

http://www.acuotech.com

http://www.rfidgs.com

http://www.trubridge.net

http://www.wolterskluwer.com

http://www.clinicalarchitecture.com

http://www.healthcareholdingsgroup.com


EmpowerSystems, and where youcompany is today.

A: Empower was founded in 1999 anddeveloped in high-volume hospital de-partments with the valuable input of clin-ical, information technology, and legalexperts. The result is what many considerto be the most comprehensive EHR andHIS software on the market.

Q: What would you say makes yourbusiness unique?

A: We provide a full suite of ONC Certi-

fied comprehensive EHR products, alldriven by our concept of ‘One Patient.One Chart. One Database.’ We havefound that inpatient, ambulatory, andemergency department clinicians are trulyexcited by the workflow efficiency pro-vided by our products. It improves theirability to deliver the best patient care pos-sible and access crucial data in the short-est amount of time possible. In order toachieve the 100 percent user acceptanceneeded for a successful EHR implemen-tation, clinical documentation productsmust be designed with the end user inmind while being simple to support froman I.T. standpoint. The days of cliniciansstruggling to document in disparate EHRmodules is clearly coming to an end.

Q: What are some new directions yourcompany is focused on?

A: In order to expand our ‘One Patient,One Chart, One Database’ concept further,we launched the empowerHIS division in2011. This expanded product suite offerscutting-edge Laboratory, Radiology, Phar-macy, Registration, Scheduling, and Rev-enue Cycle Management solutions. Notonly can these products support large med-ical centers, they are scalable (and afford-able) for smaller facilities and criticalaccess hospitals around the country. Thesetypically underserved clients are noticeablyexcited that advanced HIS products are fi-nally more financially accessible and cus-tomizable to their unique needs. This new

EMPOWERSYSTEMS(continued from page 1)

product offering gives our clients the optionof not only selecting a truly comprehensiveEHR to lay on top of their existing CoreHIS, but they can replace everything andmake EmpowerSystems the clinical back-bone of their entire facility.

Q: How can readers of this publicationlearn more about your products andservices?

A: For more information, they shouldvisit us in person at HIMSS13 Booth#4211 and Meaningful Use ExperienceBooth #149, Kiosk C3. Of course theycan reach us anytime at www.empower.md, by phone at 877-362-3237 orfollow us on Twitter: @empowersystems.

Record (TMR), one of the first EMRs inthe U.S.

In the decades since, Hammond has beena driving force in the field, building a ca-reer rich with academic and industryleadership that includes senior appoint-ments with the American Medical Infor-matics Association, American College ofMedical Informatics, Health Level Seven,and many other organizations.

Q: What prompted you and your as-sociates to develop this educationalprogram?

A: The Short Course is a natural exten-sion of the programs we’ve developed forstudents. Technology plays a significant

role in three key areas of health care: im-proving patient outcomes, enhancing de-livery of care, and reducing costs. Werecognized the need to create a programthat would help those requiring experi-ence in health informatics and health in-formation technology to better respond tothe multiple changes in our health caresystem, as well as the opportunities to im-prove health care quality, efficacy, deliv-ery and efficiency.

Q: What will program attendees takeaway from the Short Course?

A: The Short Course is offered to healthcare organizations or industry vendorswhose employees will benefit from amore comprehensive understanding ofhealth informatics and its many real-world applications. We have an extensivelist of offerings, and we work with each

organization individually to select themost relevant courses and tailor the cur-riculum to meet their needs. This highlevel of customization, plus the fact thatall courses are taught by Duke faculty,makes it a truly unique learning experi-ence that you can only get through Duke.

Q: Why does Duke’s Short Course ap-peal to a health care organization?

A: Without question, I believe it’s therich legacy of achievement in appliedhealth and research informatics that ouresteemed faculty members bring to thetable. This expertise, coupled withDuke’s dedicated vision and mission ofimproving human health, assures that ourShort Course participants come awaywith a much deeper understanding ofhealth informatics and its applicability totheir day-to-day work.

DUKE(continued from page 1)

Q: Is the Short Course available onlyto those who can travel to the DukeUniversity campus?

A: Not at all! Of course, we would love tohave program attendees visit our beautifulcampus and see firsthand the vibrant com-munities of Durham, Chapel Hill, Raleigh,and neighboring Research Triangle Park.If that’s not feasible, or for those whoseemployer prefers to structure the course forlarge groups at the organization’s head-quarters or smaller groups at localizedsites, we can deliver the course on-site.

Q: How can our readers learn moreabout Duke Center for Health Infor-matics and the Short Course?

A: Stop by our Booth on University Row#16 or visit us online atwww.dchi.duke.edu.

finally, say goodbye to those expensivephones that require duplicated infrastruc-ture and cost as much as the PC they sitnext to.

The health care organizations todaymust creatively embrace and exploit thisnew technology in order to attain the cov-eted goals of service improvement andcost reduction. What is the best way totake advantage of technological advancesto improve contact center performanceand reduce associated costs? First, beginby separating the existing communicationinfrastructure (your administrative phonesystem or PBX) from the contact center.The contact center is usually an independ-ent operation, and running it as its ownunit can not only help you better measureits performance, it can also save you hugemoney form what traditional “PBX” ven-dors will want to charge you to make their

systems “Contact Center-capable.”Next, begin the process to evaluate

complete solutions designed specificallyfor the contact center. These solutionsfrom a single provider should include thefollowing features: ACD, Dialer (in all itsforms—predictive, progressive, preview,etc.), Blended Environments, IVR, callrecording, Web callbacks, chat, SMS,broadcast messaging, survey tools, QAportal, real-time reporting, access to rawdata and CTI to the enterprise CRM.Plus, the solution must be securely acces-sible from any location while still provid-ing enterprise visibility. It is doubtful thatyour current PBX manufacturer can doall of the above tasks well. They mayhave mastered one or two tasks but to getthe best results you should explore a so-lution that was made for the contact cen-ter—even if your operation small.

Contact Center technologies can re-duce the upfront capital investment andongoing operating costs. But the key is

to accurately determine which means ofinteraction is best for different customersand types of interactions. It is importantthat organizations use these technologiesto support feedback loop process andanalysis of key metrics to determine whatis working and what is not in the contactcenter operations; continually adjust andimprove operation accordingly. This canonly be done with contact center solu-tions, which are designed to be agile asyour ever-changing needs.

Lastly, consider going to the cloudinstead of having all this equipment onpremise. Not only will using this tech-nology in the cloud save you from havingto maintain equipment and worry aboutupgrades on a regular basis, it will saveyou a lot of money up front. Whereas“buying” a system would typically entailspending thousands and have a lot of painassociated with the system’s deployment,going with a could based solution canhave you up an going with a state of the

NUXIBA TECHNOLOGIES(continued from page 4)

art system in days and with little to nowup front capital expense. Of course, thereare times where owning your systemmakes more sense so look at solutions thatwill give you both options.

The voice of the customer has neverbeen louder than in the current contactcenter market. Leading buyers are thosethat do the best job at listening and re-sponding accordingly.

Ron Gustaveson is the Director ofSales and Marketing for Nuxiba Tech-nologies, a leading contact center solutionbased in Salt Lake City, Utah providingcloud and premised-based solutions forthe last 13 years. He is an expert in con-tact centers, infrastructure technology,and communication networks.

Nuxiba Technologies—we put ourmoney where our mouth is—30 day trialguarantees your satisfaction or yourmoney back. Contact us atwww.nuxiba.com or 877-MyNuxiba. Youcan visit us at HIMSS Booth #4485.

Founder and CEO. With IIC’s cloud-based software so-

lution, providers and payers can embracepatient-clinical decision making throughthe use of integrated data and knowledge

management to a far greater extent than iscurrently possible. IIC’s vision is to bridgethe digital divide by offering genuine in-teroperability between providers, facilitat-ing easily sharing of relevant clinicalinformation at the point of care or use.

At HIMSS 2013, Informatics InContext introduces its Digital Physician

Assistant, enabling cloud-based auto-mated prior authorization and electronicreferral between referring physicians andspecialists so each share a real-time viewof the referral transaction. IIC’s DigitalPhysician Assistant enables faster accessto relevant patient context, faster work-flows, increased productivity, and signif-

INFORMATICS IN CONTEXT(continued from page 41)

icantly reduced provider and payer costs.To learn more about Informatics In

Context, visit their website at www.informaticsincontext.com, contact them di-rectly at [email protected] stop by the HIMSS Clinical & Busi-ness Analytics Knowledge Center, Booth#869.

http://www.power-sonic.com

http://business.comcast.com

http://www.sunquestinfo.com

Sunday

March 3, 2013




































PRESHOW EDITION

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