Healthcare Leadership Model 360° Feedback Facilitator Training Organisational Offer.
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Transcript of Healthcare Leadership Model 360° Feedback Facilitator Training Organisational Offer.
Healthcare Leadership Model
360° Feedback Facilitator Training Organisational Offer
• The HLM is designed to support the development of leadership in care services.
• The model is relevant to leadership at every level from board to ward.• A supporting 360° feedback instrument generates assessment on what
leaders do on a day to day basis along with the strength and importance of an individual’s leadership contribution.
• Our offer seeks to enable organisations to establish or increase their capacity to deliver leadership 360° feedback as part of its wider approach to leadership development.
• Training is subsidised by YHLA and costs £500 for 6 facilitators (next slide)• The following slides summarise our offer and show examples of feedback
generated by the HLM 360° feedback instrument.
The NHS Healthcare Leadership Model (HLM)
1. Locally delivered training for up to six 360° feedback facilitators.
2. Credits to enable up to 18 leaders to access HLM 360° feedback.
3. Support to raise engagement and alignment with organisational leadership development approaches.
4. Access to support and professional development for 360° feedback facilitators
1. A proposal outlining how facilitator capacity will support leadership and organisational development.
2. Facilitators deliver 3 feedback reports in their organisation by March 2016.
3. Commitment to support the ongoing leadership development of those accessing HLM 360° feedback
4. Facilitators commit to deliver 360° feedback as part of a wider regional facilitator network
YHLA Offer & Request
Healthcare Leadership Model
The Healthcare Leadership Model is made up of nine behavioural dimensions:
• Inspiring shared purpose• Leading with care• Evaluating information• Connecting our service• Sharing the vision• Engaging the team• Holding to account• Developing capability• Influencing for results
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Healthcare Leadership Model – Assessment reports
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360° feedback report
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Performance ratings:
• Summary performance against all dimensions.
• Rated as: Exemplary, Strong, Proficient, Essential or Insufficient
Importance ratings:
• Raters assess importance of each dimension to leaders role.
• Shows average score for each rater group
Performance and Importance ratings
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• Allows participants to view a summary of performance and importance ratings
• Provides development direction to Dimensions where performance may be low, and importance to role is high
Performance and Importance summary
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• Provides an overview of how participant has rated self against each Healthcare Leadership Model dimension
• Average rating across all raters presented
• Allows participant to immediately see any gaps in awareness
360 overview
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• Each Healthcare Leadership Model dimension is presented
• Individual rater group scores are shown for comparison
• Allows participant to understand differences between rater groups
Rater group scores
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• “Your highest rated behaviours” – top five rated behaviours
• “Your lowest rated behaviours” – bottom five rated behaviours
• “Your hidden strengths” – up to five behaviours where raters scored participant higher than self
• “Your blind spots” – up to five behaviours where participant scored themselves higher than raters
Behaviour summary scores
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• Breakdown of each dimension showing how individual raters have scored across the behaviours
• If only 1 rater in any particular group (except LM) their scores are ‘rolled up’ with others
• Allows participant to view and understand the spread/ range of scores across individual behaviours
Item analysis
Facilitator Training Route
Training Delivery Method
Accreditation Method
Time Commitment
Cost
• E-learning• Face-to-face workshop
• Observed feedback facilitation session
• E-learning: 60 – 90 minutes• Workshop: 1 day
• £500 for 6 facilitators (JCA Global cost is £495 per person)
• Intuitive, interactive, engaging, user-friendly
• Multi-platform availability (just need a web browser)
• Provides introduction to Model, system, process
eLearning
eLearning - illustrative content
Module Content
Introducing the Healthcare Leadership Model
Welcome / introduction / how to use
What is 360°
Context, research and design underpinning HLM
Healthcare Leadership Model – the model
Nuances / differences from LF
Knowledge test
360 Feedback – System, Report, Process
Facilitator role
360° system – the mechanics / user experience
New 360 report
How to guides – before/during/after feedback session
Accreditation Assessment
Continuing Professional Development
Good practice facilitation guides
Case studies
Implementing 360 into organisations
Resource library
HEYH Organisational Offer
Organisational Proposal (500 words)
• Organisational Context
• Proposed use of this offer.
• Fit with wider leadership development intentions
360 Feedback Facilitator Training
• Up to 6 Facilitators per organisation
• E-learning• Completion of 360°
feedback prior to training
• 1 Day organisationally based training
360 Feedback Delivery
• Facilitators deliver 3 360° feedback reports by March 2016
• Commitment to deliver 360° feedback in wider region
Review Organisational Proposal (March 2016)
• Share learning• Identify future
priorities
To find out more contact Anthony Owens ([email protected] )