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Transcript of Health Literacy Integrating Health Literacy, Cultural Competency, & Language Access Services Health...
Health Literacy
Integrating Health Literacy, Cultural Competency, & Language Access Services
Health Literacy
Michael Wolf, PhD MPH
Healthcare -Qua l i ty -Safety -Equi ty
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Key Concepts: Health LiteracyKey Concepts: Health Literacy Both a Risk Factor and Outcome
Both an Individual and Societal Trait
Both Context-dependent and Modifiable
Emphasis on accessing, understanding, and applying information to make informed health decisions
Strong ties to socioeconomic status, race/ethnicity, age
Solutions require changes to health system and beyond
Integration with Cultural Competency, Language Access
1. Health systems must expect/prepare for diversity (by HL, culture, & language)
- healthcare communications
- provider training
- workflow
Integration with Cultural Competency, Language Access
Integration with Cultural Competency, Language Access
1. Health systems must expect/prepare for diversity (by HL, culture, & language)
- healthcare communications
- provider training
- workflow
Integration with Cultural Competency, Language Access
? is the investment justifiable?
Integration with Cultural Competency, Language Access
2. All represent vulnerable populations with known disparities; thus ongoing assessment is warranted.
Integration with Cultural Competency, Language Access
Integration with Cultural Competency, Language Access
2. All represent vulnerable populations with known disparities; thus ongoing assessment is warranted.
Integration with Cultural Competency, Language Access
? how do we measure each
Integration with Cultural Competency, Language Access
2. All represent vulnerable populations with known disparities; thus ongoing assessment is warranted.
Integration with Cultural Competency, Language Access
? what can be gathered by electronic health records
? how do we measure each
Integration with Cultural Competency, Language Access
3. Interventions must target improving access to understandable, actionable health information.
- health literacy standards apply to all
- ‘patient-centered’ approach
- link to behavior change, health outcomes for ‘business case’
Integration with Cultural Competency, Language Access
Integration with Cultural Competency, Language Access
3. Interventions must target improving access to understandable, actionable health information.
- health literacy standards apply to all
- ‘patient-centered’ approach
- link to behavior change, health outcomes for ‘business case’
Integration with Cultural Competency, Language Access
? what is a sufficient ‘business case’
Michael Wolf, MA MPH PhDProfessor, Medicine & Learning SciencesAssociate Vice Chair, Department of MedicineAssociate Division Chief – ResearchGeneral Internal Medicine & [email protected]