Health in Balance · Your choice + our expertise = Health in Balance. That’s Decision Power....
Transcript of Health in Balance · Your choice + our expertise = Health in Balance. That’s Decision Power....
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Karen Boyd,
Health Net
We make a difference,
one member at a time.
Decision Power® Health in Balance Information, resources and support for every
person, every stage of health
A guide for Health Net members
1
What Does
Health Mean?For every person, there is a different defintion. That’s why Health Net
created Decision Power®.
Decision Power® brings together under one
roof, the information, resources and personal
support that fit you, your health and your
life. Whether you’re focused on staying fit,
dealing with back pain or facing a serious
diagnosis, we’re here to help you
make informed decisions.
You can use Decision Power as
much as you like in the way that
works best for you:
• Get guidance setting
achievable health goals.
• Focus on weight loss with a
step-by-step online plan.
• Work with a Health Coach
to evaluate treatment
options.
We’ve included Decision Power with all
Health Net plans, because when it comes
to your health, there’s more than one right
answer.
Herminia Escobedo,
Health Net
We get members what
they need.
2
Staying healthy is just as important as getting well.
Making the most of your health is what
Decision Power is all about. We’re focused
on your whole health, not just one concern
or disease. So we work with you to identify
potential risks, and help prevent minor
concerns from becoming big problems. And
we’re here for you should you face serious
medical concerns.
• Wellness and prevention for healthier
living – Learn how to improve your blood
sugar levels to minimize diabetes risk, boost
your fitness level to manage blood pressure,
incorporate heart-healthy foods in your
daily diet, and more.
• Preference-sensitive conditions –
Guidance and options for conditions such
as chronic back pain, breast cancer, and
arthritis of the hip and knee where there
are multiple treatment approaches and
the right one depends on
your specific condition,
personal preferences
and values.
• Chronic conditions – Support for people
living with ongoing health challenges such
as diabetes, asthma, depression and heart
disease.
• Severe illness – The point at which a
medical condition takes center stage,
requiring in-depth support and links
to specialized services (e.g., home care,
behavioral health care, skilled nursing).
Cardiometabolic risk
We’ve all heard the news, seen the magazine covers. Americans are getting bigger, and the resulting health issues are growing. In fact, 20–25 percent of the U.S. population has cardiometabolic risk – a combination of three or more of six risk factors that predict diabetes, heart disease, colon, prostate and uterine cancers:
•Waist>40”menor>35”women
•Bloodpressure>130/85
•Fastingbloodsugar>100
•Triglycerides>150
•HDL(good)cholesterol <40menor<50women
•Smoking
If unchecked, these factors can lead to aseriousdisease.DecisionPowercanhelpyoureduceyourrisk.CallanytimetotalkwithaHealthCoachandfindoutwhatstepsyoucantaketoavoidcardiometabolic risk.
Jesus Hao,
Health Net
We keep members informed.
3
Your health. Your time. Your choice.
Whether you have a question, want help with
a specific health goal, need treatment but
want to understand all your options, or are
living with illness, you choose how and when
to use the information, resources and support
available. You can use Decision Power online or
by calling a Health Coach (1-800-893-5597,
TTY/TDD 1-800-276-3821). Try multiple
resources at once, or one at a time. 24 hours a
day, seven days a week, Decision Power is here
for you.
Log on to www.healthnet.com
Register online and take the Health Risk
Questionnaire (HRQ) – It’s your gateway
to ongoing recommendations and resources
based on your unique health profile and
goals. In just minutes, you’ll get an instant
health picture and more ways to take control
of your health.
Try a step-by-step plan that combines online
coaching and self-help tools with phone
support so it’s easier to make lasting
health changes.
• Tobacco use
• Weight management (adult and child)
• Nutrition
• Stress reduction
• High cholesterol
• High blood pressure (hypertension)
Set up a personal Health Record to track
your health progress and have a complete
medical snapshot whenever you need it. You
can set up yours to capture claims data and
the self-reported data from your HRQ. You
can also enter immunization and test records/
results. Plus, you’ll automatically receive
recommended next steps and alerts about
things to discuss with your doctor.
Find support for mental
health concerns – Tools to
assess depression, excessive
alcohol use and other emotional
health issues.
Keep track of prescriptions in
our medication center where you’ll
also find the most up-to-date information
about potentially harmful drug interactions,
prescription drugs and over-the-counter
medications and supplements.
Know the numbers with our handy tools:
• Health trackers (cholesterol, diet, fitness)
• Hospital comparison report
• Treatment cost estimator
Be informed – Decision Power delivers
trusted, easy to understand materials right to
your fingertips. Beyond our in-depth article
library, you’ll find:
• Streaming videos that show how others
have chosen different treatment options for
a variety of health conditions ranging from
lower back pain to breast cancer.
• Access information resources, such as
Healthwise® Knowledgebase, an online
health encyclopedia; HEAR® Audio
Library, which contains information on
355 health topics; and Health Crossroads®
Web Modules, which explain the pros and
cons of various treatments.
You can use Decision
Power online or by
calling a Health Coach
(1-800-893-5597, TTY/
TDD 1-800-276-3821).
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With Decision Power, you get the
convenience of a single point of contact
for any and every health question, goal
or situation. The Health Coach you
talk to – a trained professional such
as a nurse, respiratory therapist or
dietitian – will present choices, explain
options and support you based on
your individual values, situations and
preferences.
One-on-one consultations and a
single point of contact: You can
talk to the same Health Coach
every time you call. During each
call, your Health Coach will make
an appointment for the next one. All our
Health Coaches have experience and know-
how to help you with your primary concern
while exploring and addressing the range of
issues that may be related to and complicated
by it.
Answers to health questions about fever,
diaper rash, cuts, bites, etc. Always call 911 or
go straight to the emergency room in a life-
threatening situation.
Techniques for talking to your doctor and
evaluating treatment options.
Pointers for setting achievable health goals
on topics such as weight management,
smoking cessation, stress reduction,
cholesterol management, blood pressure
control and more.
Guidance/support for living with
an ongoing illness such as asthma, diabetes,
heart disease and depression, among others.
Specialized support for end-stage diseases,
severe trauma – expert nurse case managers
work one-on-one with patients and families,
facilitating any and all services that may be
helpful – home care, hospice, skilled nursing,
behavioral health, and more.
Doctor-patient connection
Doctors know medicine. You know your
body. With Decision Power, it’s easy to learn
what questions to ask, how to explain your
preferences and to get the support you need
from your doctor. The more you know, the
easier it is to navigate complicated health
choices and make the ones that are right
for you.
With Decision Power,
you get the convenience
of a single point of
contact for any and
every health question,
goal or situation.
Your choice + our expertise = Health in Balance.That’s Decision Power.
1 Based on the independent 2010 Decision Power Member Satisfaction Survey, enterprise-wide average. Sample size: 800 program users, 800 non-users and 800 non-chronic inbound users, yielding 95% confidence intervals of = 5 +/- for all measures on the survey.
You have access to Decision Power through your current enrollment with any of the following Health Net companies: Health Net of Arizona, Inc.; Health Net of California, Inc.; Health Net Health Plan of Oregon, Inc.; Health Net Life Insurance Company.
Decision Power is not part of Health Net’s commercial medical benefit plans. Also, it is not affiliated with Health Net’s provider network and it may be revised or withdrawn without notice. Decision Power services, including Health Coaches, are additional resources that Health Net makes available to enrollees of the above listed Health Net companies.
6026060 CORP86790 (1/12) In Arizona, Health Net of Arizona, Inc. underwrites benefits for HMO plans, and Health Net Life Insurance Company underwrites benefits for indemnity plans and life insurance coverage. Health Net of Arizona, Inc., Health Net of California, Inc., Health Net Health Plan of Oregon, Inc. and Health Net Life Insurance Company are subsidiaries of Health Net, Inc. Health Net and Decision Power are registered service marks of Health Net, Inc. All other identified trademarks/service marks remain the property of their respective companies. All rights reserved.
Support you can count on.
At Health Net, we’ve been helping people
get and stay healthy for over 30 years. We
know what it takes to build total health. It
takes quick access to expert answers. 24/7
confidential consultations. More choices and
flexibility.
But don’t take our word for it. Trust the
thousands of people who have used Decision
Power and recommend it to their friends.
In fact, 80% of users were satisfied with the
assistance their Health Coaches provided.1
Already a member?
YoucanstartusingDecisionPowertoday!Just log on at www.healthnet.com or call 1-800-893-5597(TTY/TDD1-800-276-3821)tospeakwithaHealthCoach.