Health Care HappeningsA Pueblo Community Health Center Update

In This Issue...

CEO’s Letter ................. 2

Make a Difference..... 2

Meet ............................. 3

Pharmacy Patient

Comments ............ 3

Donate Today ............. 4

www.pueblochc.org

Pueblo Community Health Center takes care of the whole person through its integrated health care model. Primary, dental, lab, case management and behavioral services are offered to patients within one convenient system of care. But did you know that PCHC also has two pharmacies that dispensed over 96,000 prescriptions for needy Puebloans in 2014?

The pharmacies (located at 110 E. Routt and 1302 E. 5th Street) participate in the 340B Drug Pricing Program that was established in 1992 to provide patients with affordable prescription drugs. It allows qualifying providers (like PCHC) to stretch their limited federal resources to offer a comprehensive set of services. According to research commissioned by the National Association of Community Health Centers (NACHC), qualifying providers can save from 15 to 60% on the costs of prescription drugs through the 340B program, which, in turn, are passed on as savings to patients and taxpayers.

It is critical that patients who are diagnosed with a chronic illness (such as diabetes and heart disease) adhere to their prescription therapy. By offering on-site and discounted pharmacy services to its patients, PCHC works to increase the likelihood that patients will take medications as prescribed. While it may seem insignificant, adherence contributes to the improvement of the individual’s health, but also to the health of the entire community by lowering costly emergency visits and avoidable hospitalizations.

To learn more about how you, or a family member, might become a patient of PCHC and experience integrated, full service health care, please contact us today at www.pueblochc.org.

3rd Quarter 2015

2 Health Care Happenings

Health CenterBoard of Directors

John Mark Hild, President

Jay Richter, MD, Past President

Michelle Sandoval, President-Elect

Dan Ludwig, Treasurer

Chris Markuson, Secretary

Board Members:Shirley CordovaGeri DavisShantel GallegosRebecca GoodmanVeronica IbarraAmy JimenezTheresa RomeroR.J. Schultz, DDSMary Twinem, PsyDArthur Yarbrough, Jr.

MissionSince 1983, Pueblo Community Health Center has provided primary care to those in need

Executive Leadership Team

Donald MooreChief Executive Officer

Michael Barris, MD Co-Chief Medical Officer

David Krause, MDCo-Chief Medical Officer

Karen Miller, DDS Chief Dental Officer

Justin McCarthyChief Operations Officer

Cindy Pratt Chief Financial Officer

Laura KellyChief Development/ Foundation Officer

Foundation Board of Directors

Henry Roman, EdD, Vice President

Tina Gage, Secretary/Treasurer

Board Members:Karen BoudreauJohn B. CordovaNick DonovanTed HernandezTracy SamoraGordon SeyboldJeffrey C. Shaw, EsqLeah WilleyJanella Wilson-SandovalDonald Moore, CEO

Letter from the CEODear Friends,

Can you imagine a scenario in which your health care needs would be met without access to affordable medications? Probably not--which is why Pueblo Community Health Center operates two full-service pharmacies for all patients who choose PCHC for their health care home. Quality primary care cannot be achieved without professional, safe and affordable pharmacy care. In this issue, we are profiling our pharmacy program which PCHC started in 2000.

A little over half of the year is over and I would like to share a couple of key outcomes we have seen thus far:

• Access to care is strong. PCHC enrolled 327 newpatients per month for the first six months.

• Quality of care is strong. The State of Coloradorecognized PCHC as the best women’s cancer screening program in southeast Colorado.

• Outcomesforpatientsintheareasofchildhoodimmunizationsandthenumberofpatientswith high blood pressure who have this chronic disease under control exceeds the Healthy People 2020 goals established by the U.S. Health and Human Services Department and the Centers for Disease Control.

• Employee turnover rate is 12.5% compared to a health care sector rate that fluctuatesbetween 20-25%.

I hope you had a great summer and I wish you the best as the weather turns cooler.

Donald MooreChief Executive Officer

Giving to PCHC Changes LivesFor nearly 32 years, PCHC has served the health care needs of the people of Pueblo and Huerfano counties, regardless of a patient’s ability to pay. If you contribute, it enables us to continue offering expanded services that include primary medical, dental, behavioral health, and pharmacy services. If you want to help us perpetuate our mission, we invite you to make a contribution to Pueblo Community Health Center Foundation.

All funds raised through this plea will be put into our Foundation for future health center needs. Any donation is appreciated, there is no gift too small. Your support will make a difference in the lives of the people who trust their health needs to our providers.

If you would like to learn more about naming opportunities or planning for larger gifts, please contact Laura Kelly, ChiefDevelopment and FoundationOfficer at (719) 543-8718 x 152oremail lkelly@pueblochc.org. Thank you for your consideration.

PCHC PHARMACY PATIENT COMMENTS

“Very reliable pharmacist, on the phone and in the o�ce.”

“Always friendly even when other customers are rude and angry- they stay calm and treat everyone with respect.”

“Thank you for your patience with all of us

-great job guys.”

“I have been a patient here for 35 years. I get

all quality work all the time.”

“Keep up great service.

The community needs you.”

“Keep things as they are. Questions are answered in a very articulate

manner and prescriptions are usually �lled in a timely way. Any new meds are always given

with a consultation if needed.”

“The pharmacists and pharmacy sta� are always exceptional!”

“The whole group is awesome. I would never go

anywhere else.”

“Everybody is so nice and friendly.

Thanks.”

3rd Quarter 2015 3

VisionTo be the primary health care provider of choice in Pueblo County by providing top quality care through

accessibility, leadership and financial independence

Meet Norma McCarthy RPh, Director of PharmacyYears with PCHC: 12

What you do at PCHC: Director of Pharmacy

Where are you from: Lived in Rhode Island from 6th grade through college- so consider that home even though we have lived in Colorado Springs for 20 years and consider that home, too.

Where did you go to school: University of Rhode Island

Hobbies/Interests: Skiing, Stand-up paddleboard, Kayaking, Bug-gy Boarding, Reading, Knitting, Travel, Hiking, Biking, Swimming

Favorite food/restaurant: Maine Lobster/ Anthony’s Seafood in Middletown, RI

Favorite movie: Tie between Wizard of Oz and Gone with the Wind

Favorite music/band: depends on my mood, Beethoven to Led Zeppelin to Beastie Boys (even Taylor Swift if exercising)

Favorite place to vacation: Any beach or Europe

Most surprising talent: I make my own greeting cards

Most rewarding aspect of your job: I absolutely love patient interaction and being able to provide med-ications to those who might not be able to afford them in any other venue. My most rewarding memory was a woman we were able to help with a Patient Assistance program. She brought us all to tears when she held my hand and stated that “she could now afford some groceries”. I also am grateful everyday to have an excellent, compassionate team working with me.

LocationsColorado Avenue Clinic

300 Colorado AvenuePueblo, Colorado 81004

(719) 543-8711

Pharmacy & Administrative Services (Patient Registration, Patient

Accounts & Human Resources)110 East Routt Avenue

Pueblo, Colorado 81004(719) 543-4545 (Pharmacy)

(719) 543-8711 (Administration)

Park Hill Clinic & Pharmacy1302 East 5th Street

Pueblo, Colorado 81001(719) 543-8711 (Medical)

(719) 545-5582 (Pharmacy)

O'Rourke Dental Clinic2030 Lake Avenue

Pueblo, Colorado 81004(719) 564-4823

Avondale Clinic328 Avondale Boulevard

Avondale, Colorado 81022(719) 947-3344

Grand Avenue Clinic1008 North Grand AvenuePueblo, Colorado 81003

(719) 584-3964

Central High School-Based Wellness Center

216 East Orman AvenuePueblo, Colorado 81004

(719) 253-6156

East High School-Based Wellness Center

9 MacNeil RoadPueblo, Colorado 81001

(719) 549-7730

Pueblo County High School-Based Wellness Center1050 35th Lane

Pueblo, Colorado 81006(719) 544-7247

Heroes K-8 Academy School-Based Wellness Center

715 West 20th StreetPueblo, Colorado 81003

(719) 253-6310

Risley International School-Based Wellness Center

625 Monument AvenuePueblo, Colorado 81001

(719) 549-7915

Walsenburg OB Clinic129 Kansas Avenue

Walsenburg, Colorado 81089(719) 738-2718

Administration & Foundation112 East Pitkin Avenue

Pueblo, Colorado 81004(719) 543-8711

q Check enclosed, payable to: PCHC Foundation 110E.RouttAve.•Pueblo,CO81004q Charge my credit or debit card:

________________________________________________________________________________________________________Card Number Expires (mo/year)

________________________________________________________________________________________________________Card Billing Address

________________________________________________________________________________________________________Signature

Amountq $25 q $50 q $100q $200 q Other ____________

If you wish to have your gift of $250+ qualify for Colorado Enterprise Zone tax credits, please make check payable to “Pueblo County Enterprise Zone” and mail to PCHC Foundation

Name: _______________________________________________________________

Mailing Address: _______________________________________________________

City: _________________________________ State: _________ Zip: ____________

Email: ____________________________________ Phone: ____________________

Have you remembered us in your will or trust? Please contact us to learn more (719) 543-8718 x152 or lkelly@pueblochc.org.

110 East Routt Ave.Pueblo, Colorado 81004

Please consider donating to help Pueblo’s families

in need of high quality, affordable

health care.

F o u n d a t i o n

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PERMIT #1

3rd Quarter 2015