Health and social care

How can you get involved?

policies & strategies

contracting

decisions Performancemonitoring

implementation

Assessing local needs

Caroline Ashley,

Community Involvement Coordinator, Richmond CVS

We all know we can vote and we can complain.

What else?

1. Subscribe and join up

Get the latest newsHear about events and opportunities for input

Join Richmond LINk

NHS Richmond database

Community Involvement database

Residents Forum

2. Ad hoc opportunities• End of life care, pharmacy

review…• LINk meeting on SDS,

hospital experience• User and carer meetings on

mental health strategies

3. Shape services in committee

Join a Council or NHS Committee as

• User Member

• Carer Member

• Lay / LINk MemberShare your perspective with decision-makers as policy is made.

Adults Joint Commissioning Group

NHS Richmond Board

Mental Health project group on

inpatient care

Personalisation Programme Board and Workstreams Local Learning

Disability Partnership Board

Public Information Group

User feedback working group

(quality assurance)

4. Shape services in the voluntary sector

Become a Trustee of a voluntary organisation. Shape its work, strengthen its voice.

Volunteer your time. Help provide services, gather views, provide information.

Hints and Tips on Finding the Right Trusteeship

What are you interested in?Why are you considering trusteeship? /

What do you hope to get out of it?What have you got to offer?

5. Join the dialogue with others like you

Attend a voluntary/community/peer-led group that actively voices members’ concerns and has dialogue with officials

YourSay!

Mental Health Carers Development

Group

Citizen Leaders

Taking Control

Carers Forum

Learning DisabilityCarers Group

6. Report on your experience • Complaints• PALS• Quality Assurance• LINk reporting

• Councillor or MP• Council / NHS meetings• On-line feedback for

others to see

Does it achieve anything?

Next steps

• Hear experience of individuals

• Capture success factors and problems

• Contact details for ways to get involved are on your sheets

• Last session: tell us what question you have or further support you would like.

What makes involvement work?

What experience do you have? Good or bad?

What good practice should be shared?

What support is needed?

What questions do you have?

For all further information

• This presentation was given on Wednesday 28th April 2010 as part of “The Introduction to your local health and social care services” day.

• For all information and other materials relating to this day please visit

http://www.richmondcvs.org.uk/CITraining.html