Our goal is zero accidents in opera�ons, ensuring proper health and safety condi�ons for all our staff and service providers, safeguarding our assets and ensuring the protec�on of surrounding areas.

The health and safety of our employees and residents of local communi�es in the vicinity of ARL are considered as fundamental. As a result, ARL takes all the necessary measures to provide a safe workplace to its employees, visitors and trainees.

The nature of the ARL business opera�ons i.e. refining, storage, transporta�on and marke�ng of fuels make occupa�onal Health and Safety a ma�er of excep�onal importance, and a priority to which our commitment is absolute and permanent.

In pursuit of our established objec�ve of Zero Accidents, we reinforce and safeguard our management system with:

§ Ongoing training and presenta�ons on safety issues, involving the en�re workforce.

§ Regular maintenance of our safety equipment to ensure its func�onality.

§ Investment for introducing new state of the art equipment and control measures.

§ Assessment of risks involved in all tasks, in order to ensure that the proper precau�ons are taken before tasks are carried out.

§ Celebra�on of annual safety week inside the w h o l e r e fi n e r y, w i t h a w a r e n e s s & presenta�ons sess ions for the en�re workforce.

Work Force Representa�on in Central Health, Safety & Environment Commi�ee(CHSEC)The presences of workers in formal joint management worker HSE commi�ees are ensured at all levels. The CBA President is member of CHSEC headed by CEO and it represents 7.15 % representa�on in CHSEC. The CBA president a�ends the mee�ng on behalf of all workers (100 %) to communicate workers inputs and concerns to the management and vice versa. Moreover, there is about 50 % representa�on of workers on safety steward forum.

Health and Safety PerformanceSafety culture improvement of an organiza�on can be judged by its accident incident frequency rate. ARL con�nued its efforts to reduce the Total Accident Incident Frequency Rate(TAIFR).It is one of the ARL's KPI of occupa�onal safety. In year 2017, we con�nued our efforts for achieving our strategic goal of zero lost �me injury. The TAIFR reduced from 1.06 to 0.51.

Health and Safety Management

Safety First

Total Accident Incident Frequency Rate

2.0 2.02.02.02.0

2.52.5

2.5 2.5

0.64

1.06 1.06

1.5

0.51

3.4

5.15.0

8.0

99.0

8.0

5.0

4.0

3.0

2.0

1.0

0.0

7.0

6.0

2008-9 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17

Target TAIFR Achieved TAIFR

ARL ARL

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G4-LA5,6

HSEQ Management SystemARL Safety Management System, which follows the PLAN – DO – CHECK – ACT scheme, is based on the Occupa�onal Health and Safety Assessment Series (OHSAS) 18001 and Interna�onal Organiza�on for Standardiza�on (ISO) 14001 guidelines has been designed to

§ Iden�fy and quan�fy health, safety and environmental risk

§ Implement consistent mi�ga�on tools

§ Verify the degree of success across all refinery units

§ Drive con�nuous improvement in our health , safety and environmental performance

§ Provides a framework to improve and standardize the most cri�cal items associated with any H&S program, including risk assessment and control, communica�ons, t r a i n i n g , s e l f - a s s e s s m e n t , p o s i � v e reinforcement of safe behaviors for con�nual improvement

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1 2

1

2

3

3

4

4

5

5

Developinga standard

Training and Implementa�on

Execu�ng anAc�on Plain

Conduc�ngAudits

RefiningAc�on Plans

Developing a standard

Training and Implementa�on

Execu�ng an Ac�on Plain

Conduc�ng Audits

Refining Ac�on Plans

We, at ARL conduct our retrospec�ve review of incidents and near misses to develop appropriate standards

Once the standard is developed, the HSEQ management is responsible for training and implemen�ng these standards. Our management always remains focuses on ins�lling the culture if safety excellence for employees and contractors

Each safety standard is internally and externally validated, an ac�on plan is executed to track its successful implementa�on and monitor progress

Annual audits are conducted internally and externally to review the compliance of HSEQ management system standards

The findings of the audits are addressed by defining the ac�on plan, reinforcing our drive for safety excellence

HSEQ Management System

Our Approach to HSEQ Management involves a methodical five-step process to ensure that each standard is en�rely applicable to our opera�ons

Refinery Sec�ons 2012-13 2013-14 2014-15 2015-16 2016-17 Total

OM II 2 2

OM-I 1 1 2

E & I 2 1 1 4

U�lity Opera�ons 1 1

LPG Area 3 3

Reformer 1 1 2

General Store 0

QCL 1 1

HCU 1 1

HR 1 1 2

PM-I 1 1

HBU's 1 1

Engineering 1 1

DHDS 1 1

ARL Diner 1 1 2

Total 3 5 7 4 5 19

Accident Record (2012-12 to 2016-17)

HBU’s

4%

PM-I

4%

HR

8%

HCU

4%

QCL

4%

General Store

0%

Reformer

8%

Engineering

4%

DHDS

4%

ARL Diner

8%OM II

9%

OM I

9%

E & 1

17%

U�lity Opera�ons

4%

LPG Area

13%

Sec�on Wise Incident Record

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CBA rela�ons on Health & SafetyThe health and safety provisions have not been explicitly covered in the agreement with the CBA apart from the case regarding 'the en�tlement of the employees to be hospitalized', however, all the employees of the company come under the umbrella of an extensive medical coverage policy which has been formulated in the light of health and safety requirements of the Factory Act, 1934.

Health and Safety Engagement Programs ARL seeks to conduct its ac�vi�es in such a way as to promote the health of and avoid harm to its employees, contractors, visitors and the community. ARL ensures that every employee or contractor work safely. Moreover, awareness sessions with ARL hospital doctors are conducted regularly.

Success of a good HSE Management System depends on the safety mindset of workers and contractors. To promote the safety culture at ARL, following ini�a�ves have been taken:

§ Monthly Basic HSE Induc�on Training Program

§ Monthly Live Fire Prac�ce

§ Scenario based Emergency Drills

§ ERP on site refinery staff training

§ Behavior Based Safety awareness & Surveys

§ Extensive working on Behavior Based Safety a n d p re s e nta� o n s o f A re a S a fe t y & Environment In-charges on safety topics in monthly mee�ngs.

§ M o nt h l y m e e � n g s o f A re a S a fe t y & Environment In-charges to discuss HSE performance and sharing KPIs.

§ Monthly safety walk of opera�onal area to iden�fy areas of improvement

§ Quarterly Safety Awards for employees to reward and recognize their efforts in improving safety culture

§ Delega�ng responsibility to Line management for the compliance of safety in their concerned areas

§ Involvement of Shop Floor Level workers in the Health and Safety by launching a Safety Stewards Forum

§ Arranging HSE Conferences at alternate year basis

§ Celebra�on of Annual Safety Week etc.

Emergency Response TrainingsFrom January 1st 2017 to December31, 2017. ERT training record

Monthly Basic HSE Induc�on Training

The safety training module is based on the following contents

§ Process safety Management

§ Emergency response plan

§ Office safety / Behavior Base Safety

§ Permit to work system

§ Personal protec�ve equipments

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2016-172016-172014-152013-142012-130

20

3

5

7

4

5

Year

5 Years Accidents Analysis

Acc

ide

nt

0%

5%

10%

15%

20%

25%

30%

35%

4%

7.41%

3.70%

14.81%11.11%

0%

33%

7%

4%

15%

Slip/Trip Tools Fall Equipment Acid/Hot burns

Short Circuiting Fire PPE’s non Compliance

Non Compliance of PTW Other

Hazard Wise Incident Analysis

Training Hours for Emergency Drills & ERP

Number of Training Hours (ED) 13

Number of Par�cipants (ED) 294

Number of Training Hours (ERP) 45

Number of Par�cipants (ERP) 935

G4-LA7,8

§ Integrated Management system

§ Incident Repor�ng and Root cause Analysis

§ H₂S Safety

§ NH₃ safety

§ Chemical handling

§ First Aid

§ ISO 5001

§ Hazard Iden�fica�on and risk assessment

Scenario Based Emergency DrillsNumber of par�cipants are trained & training hours of scenario based emergency drills during the repor�ng year are as follows

Monthly Live Fire Prac�ce

Contractors Safety§ All the contractor's before being put into any

contract with ARL are required to follow the Occupa�onal Health and Safety Requirements of A�ock Refinery Limited.

§ Moreover, regular monitoring of Contractors Equipments fitness, Personal Protec�ve Equipments is ensured. Training is also

imparted to contractor's staff.

§ ARL (HSEQ) department has developed strong dungaree cu l ture among Mechanica l Contractor's staff.

The safety of contractor are being ensured and constantly monitored by ARL HSE Staff round the clock.

5th Health, Safety and Environment ConferenceThe ARL 5th conference on Health, Safety & Environment closed with the total of 110 par�cipants. HSE professionals, newcomers and experts from 33 industries par�cipate during the one day conference at Morgah Club in Morgah, Rawalpindi.

In his opening remarks, ARL representa�ve highlighted the significance of HSE in today's business environment and the importance of sharing best business prac�ces and learning from experiences of each others for a safer future. He said that organizing such knowledge sharing events is in line with ARL's core value of “Learning and Innova�on.

The conference programme featured the input of 09 speakers from 08 organiza�ons including Case Study of Fatality & Mul�ple Lost Time Injuries, Contractor HSE Management, and Enhanced Refinery Sustainability through Cri�cal Safety Barriers Management, Implemen�ng HSE and SCS at Telenor Pakistan, Greenhouse Gas Inventory Management, Road Safety Collabora�on, Environmental Sustainability and Emergency Response System Revamp.

Number of Training Hours 13

Number of Par�cipants 294

Number of Training Hours 16

Number of Par�cipants 460

Glimpses of 5th Conference on Health, Safety and Environment (2017)

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Safety Steward ForumTo involve the shop floor level workers for the effec�ve implementa�on of Occupa�onal Health and Safety, Safety Stewards Forum has been set up in which nominated safety stewards from different func�onal areas of refinery work in c o o r d i n a � o n w i t h H S E s e c � o n . T h e i r responsibili�es include increasing awareness of their colleagues, submission of report to HSE in the quarterly mee�ng with HSE to highlight the progress of health and safety in their sec�ons.

AuditsARL is the first major organiza�on in Pakistan to achieve OHSAS -18001:2007, ISO14001 :2015 and ISO 9001:2015 cer�fica�on from M/s SGS. Annual external audits of these management systems are regularly performed along with internal audits in different areas of refinery. This provides another opportunity to con�nually improve the integrated Management System (IMS) and overall safety at ARL.

Occupa�onal HealthEnsuring employees' health is an integral part of the company's safety culture. Scheduled medical checkups of regular employees are ensured. Focusing on occupa�onal health helps to op�mize healthcare facili�es and increase produc�vity, performance and mo�va�on at workplace, reduce absenteeism, a�ract and reta in employees with the highest poten�al and obtaining a return on the investment made in this area. Audiometric test of employees are also conducted at regular intervals in the refinery.

Medical ServicesA�ock Hospital was established in 1930 consis�ng of fi�y beds with air condi�oned facility. AHL provides services in more than 13 special�es round the clock to facilitate employees and neighboring communi�es and has the state of the art opera�on theatres, laboratories, pharmacy and radiology facili�es.

HSE Culture at A�ock Refinery Limited