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Headline Verdana BoldSuporting SolutionsBart JanssenNOB Training 21 November 2016

Tax Technology | Support solutions© 2016 Deloitte The Netherlands 2

Agenda

Topic Page

Typical Technology Infrastructure 3

Why would a client transform? 4

What do we mean by ‘Support solutions’? 5

What kind of functionalities do you know (relevant to support solutions)

6

Master file/Local files as example 7

Detailed examples

• Document management

• Workflow management

• Dashboarding

9

Leading practices and lessons learned 13

Key takeaways 14


Typical Technology infrastructure

Source data

Global provisioning Stat account production

Tax determination Tax return production

IFRS data

Local GAAP data

Tax data

Excel

Manual data

Webform

Manual

ERP

Transactional Data storage/Data

warehouse

Financial Management and Planning & Budget.

Manual data

Excel

Dashboarding/Business Intelligence

Workflow

ETL/Mapping

Master data

Forecasts

Provision reports

Returns & Forms

Work papers

E-filings

Planning reports

Ad Hoc Reports

Data collection Calculation & Consolidation Reports


Stakeholders are asking Tax to transform how, not what, things get done… for greater business impact

Why would a client transform?

1

2

3

Enhanced operational efficiencyFree up personnel to perform value-added tax planning activities with increased compliance and reporting efficiency driven by automation and process standardization

Improved risk managementIncreased transparency and formalized risk procedures may help effectively address financial statement and audit risk

Increased value to the organizationIncreased transparency and formalized risk procedures may help effectively address financial statement and audit risk


It’s all about the process and “how” business is executed

Support solutions, what comes up in your mind?

What do we mean by ‘support solutions’?

Challenges Tool

Challenges Functionality Solution

X

Data

Technology

Process

People

√


What kind of functionalities do you know (relevant to support solutions)?


Master file/Local files as example

Support solutions


Support solutions

Master file/Local files as example

Document storage

• Document storage platform helps retain drafts as well as final version of the reports prepared.

• Also importantly, assists in storing various supporting documentation typically needed for defending TP audits in various local countries.

Document management• Document management platform helps in controlling various

versions of the documents, traditionally managed manually by email exchange.

Workflow manager• A project coordinator and one or more admins can centrally

manage the entire documentation process with inputs from the local country contacts/entities.

• Workflow manager enables providing restricted user access rights in line with the roles and responsibilities of various parties involved in the process.

Document writer

• Qualitative and Quantitative data needed for Master file and Local files can be collected using Documentation writer.

• Reports are drafted and generated automatically, which results in moderating manual repetition, and accordingly the risk of human error and inconsistencies.

Dashboarding

• Integrated dashboarding enables central oversight and visibility.

• Through the dashboards, a clear workflow can be established, allowing control over content and deadlines for timely and adequate monitoring of the documentation process.

Audit trail

• Audit trail capabilities can help retain and understand the various changes made while preparation and review of master file and local files for better defence and reasoning.

Quantitative data collection and reporting

• Collection of data (numbers) from source systems such as ERP/consolidation/etc

• Basic aggregation capabilities to reporting on numbers, for instance into graphs and tables


Detailed examples

Support solutions


Document management

Support solutions

Document management

Document storage

Search function

Version control


Workflow management

Support solutions

People

ActivityAgenda

Audit trail

Dashboarding

Each tax process setup as a schedule


Dashboarding

Support solutions

12

Interactive

Real time

Overview

Review Input


Leading practices and lessons learned

Don’t just start re-building the present Start with the design and a mock-up.

Look for the rule, not the exception Solutions require looking for standardization. Sometimes, an exception will present too much of an effort, which is unbalanced relative to the efforts.

Start small Begin in a closed environment,

e.g. manageable process or with a Proof of Concept

Share with and build on others outside tax

Also understand if any separate specific solution(s) is needed


• It’s all about the process and “how” business is executed not about the content

−More efficient process & process is more efficient

−More overview, control and insight

• Don’t think in tools but in functionalities

• Not necessarily tax specific functionalities/solutions

• Try to tackle standards not exceptions

Key takeaways

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© 2016 Deloitte The Netherlands

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