PRESENTED BY SUPPORTED BY

MANUFACTURING HALL OF FAME AND AUTHOR OF THE LEAN TURNAROUND.

INTERNATIONAL KEYNOTE SPEAKERS

HEAD OF PURPOSE-LED TRANSFORMATION FOR EY IN AMERICA.

POWERED BY VODACOM

LEARN HOWTO ACHIEVEOPERATIONALEXCELLENCEHILTON COLLEGE THEATRE, KZN30 SEPTEMBER - 1 OCTOBER

KRIS PEDERSON

ART BYRNE

BREAKAWAY SESSIONS

1DAY SEPT 30, WEDNESDAY

LUNCH12:15 - 13:30

BREAK10:00 - 10:30

SPEAKER TOPICTIME

PCB in partnership with TLC and supported by the Witness

07:45 - 08:15 Registration and Coffee

08:15 - 08:30 Melanie VenessCEO Of Pietermaritzburg Chamberof Business

Day 1 Conference Opening

08:30 - 09:15 Rick McCarthyManaging Director of Training Leadership Consulting

Execution Cycle, Purpose & The Toyota Way

09:15 - 10:00 Dr Mark ManleyAuthor of The LeaderSHIP

The LeaderSHIP

10:30 - 11:30 Kris Pederson Purpose-Led Transformation Strategy

11:30 - 12:15

Customer Experience Management

13:30 - 14:15 Vodacom Speaker Using Technology to Lean Your Business

Head of Purpose-Led Transformationfor EY in America

Michelle HillOwner of Delight Consulting

14:15 - 15:15 Art ByrneManufacturing Hall of Fame and Author of The Lean Turnaround

The Lean Turnaround

15:45 - 16:30 Allan ConollyManaging Director at Somta Tools

My Lean Journey: Somta Tools

16:30 - 16:45 Rick McCarthy & Melanie Veness Day 1 Closer

BREAK15:15 - 15:45

Debbie McCarthy Your Operating Model & the 6 System FactorsDirector of Training Leadership Consulting

CEO DINNER - HILTON PROTEA HOTEL18:30 for 19:00

19:00 - 19:15 Melanie Veness IntroductionCEO Of Pietermaritzburg Chamberof Business

19:15 - 19:45 Art Byrne Lean is Your StrategyManufacturing Hall of Fame and Author of The Lean Turnaround

19:45 - 20:15 Kris Pederson Purpose-Led CEO MessageHead of Purpose-Led Transformationfor EY in America.

2DAY OCT 1, THURSDAY

PANEL DISCUSSIONS - LEAN & PURPOSE-LED TRANSFORMATION13:45 - 14:30

10:30 - 11:15 B&M Analysts Speaker

Zwelinzima VaviFormer General-Secretary of COSATU

Economist of Lean: Textiles Cluster

11:15 - 12:00 Re-industrialing South Africa with Lean

Lean Simulation Round 114:30 - 15:30 Practical Lean Workshop

16:00 - 16:45 Lean Simulation Round 2 Practical Lean Workshop

Kris Pederson, Mark Veness, Debbie McCarthy & Zwelinzima Vavi

16:45 Rick McCarthy & Melanie Veness Conference Closing

BREAK10:00 - 10:30

LUNCH12:00 - 13:00

BREAK15:30 - 16:00

08:15 - 08:30 Rick McCarthyManaging Director of Training Leadership Consulting

Day 2 Conference Opening

08:30 - 09:15 Clive JainarainHead of Contact Centre: Mutual & Federal

Mark VenessProduction Director of Eddels Shoes

My Lean Journey: Toyota & Mutual & Federal

09:15 - 10:00 My Lean Journey: Eddels Shoes

SPEAKER TOPICTIME

Art ByrneManufacturing Hall of Fame and Author of The Lean Turnaround

13:00 - 13:45 Everything Has To Change

PCB in partnership with TLC and supported by the Witness

WHAT IS LEAN?

PROVEN STRATEGICLEADERSHIPAPPROACH

FOCUS ON YOURCUSTOMER

NEEDS

GAIN A COMPETITIVE ADVANTAGE

Lean principles are designed to eliminate waste in every value-added operation with a clear focus on your customer’s needs. Lower your cost of doing business by reducing waste and defects in your

processes.

1DAY SEPT 30, WEDNESDAY

ABOUT OUR INTERNATIONAL SPEAKERS

PCB in partnership with TLC and supported by the Witness

ART BYRNE

THE LEAN TURNAROUND

PURPOSE-LED TRANSFORMATION

Keynote speaker, Art Byrne, international author of The Lean Turnaround, will share his Lean Journey during his remarkable career where he has implemented Lean Principles in more than 30 companies in 14 countries during the past 30 years.

Art Byrne is an Operating Partner with J.W. Childs Associates, a private equity firm specializing in leveraged buyouts and recapitalizations of middle-market growth companies, where he leads the implementation of lean management at Childs’ portfolio companies. While serving as CEO or an equivalent position, Byrne implemented lean principles in more than 30 companies (including subsidiaries) and 14 countries during the past 30 years, giving him a matchless knowledge of how to turn around companies using a lean strategy. Byrne began his lean journey as general manager at the General Electric Com-pany. Later, as group executive, he helped introduce lean to the Danaher Corporation. As CEO of The Wiremold Company he quadrupled the company size and increased its enterprise value by 2,500% in less than 10 years. Byrne holds a bachelor’s in economics from Boston College and an master’s from Babson College. He also serves as a board member of the Shingo Prize.

Keynote speaker, Kris Pederson has 25 years of management consulting, auditing and financial analysis experience. She currently leads EY’s Strategic Transformation team within the Advisory Practice and is the Americas Leader for “Purpose Led” Transformation, a cross-EY, firm-wide priority offering. Kris is an expert in large scale transformation with skillsets including: strategy consulting, executive leadership/alignment, organizational change, organization design, value realization/financial engineering, and process/technology-driven transformation. Prior to EY, Kris was Vice President of Transfor-mation within IBM’s Global Business Services organization where she managed external client strategic transformation programs and also led various internal IBM change efforts (Client Value Initiative, CIO redesign, etc). She had been a Man-agement Consulting Partner at PriceWaterhouse, LLC, which was acquired by IBM in 2002. Earlier, Kris was a Consulting Manager with Gemini Consulting, and before that, an Internal Auditor for Consolidated Electrical Distributors. Industry focus includes high technology, consumer products, industrial prod-ucts, retail, banking, automotive and telecommunication.

2DAY OCT 1, THURSDAY

KRIS PEDERSON