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HEAD 2 TOE
DELEGATION OF NURSING TASKS IN
THE SCHOOL SETTING
MAY 9, 2013
J A N I E L E E H A L L B S N R N
N W R E G I O N S C H O O L H E A L T H A D V O C A T E
N M D O H - P U B L I C H E A L T H D I V I S I O N
K A Y E W H I T N E Y M S N R N
A S S O C I A T E D I R E C T O R O F E D U C A T I O N / U A P
N E W M E X I C O B O A R D O F N U R S I N G
AMERICAN NURSES ASSOCIATION (ANA) AND
NATIONAL COUNCIL OF STATE BOARDS OF NURSING (NCSBN)
JOINT STATEMENT (2006)
The abilities to delegate, assign, and supervise are critical
competencies for the 21st century nurse.
Delegation is a process that, used appropriately, can result in
safe and effective nursing care.
Delegation can free the nurse for more complex
patient care needs, develop the skills of nursing
assistive personnel, and promote cost-
containment for the healthcare organization.
Why do you think
delegation is important
in the school setting?
NATIONAL ASSOCIATION OF SCHOOL NURSES
(NASN) POSITION STATEMENT (2010)
It is the position of NASN that the delegation of
nursing tasks in the school setting can be a
valuable tool, when based on the nursing
definition of delegation and in compliance with
state nursing regulations and guidance.
NASN (CONT…)
The decision to delegate and the supervision of the delegation of nursing tasks in the school setting rest solely with the registered nurse, who makes the determination to delegate based on nursing assessment and in compliance with applicable laws and guidance provided by professional nursing organizations.
NASN (CONT…)
Delegation in school nursing is a complex process
in the which the authority to perform a selected
nursing task is transferred to a competent
individual in a specific situation.
Sometimes referred as unlicensed assistive personnel (UAP)
NASN (CONT…)
The safety and welfare of the individual student and
the broader school community must be the central
focus of all decisions regarding the delegation of
nursing tasks & functions.
Would you share some of your most challenging
stories concerning delegation?
Would you share some of your most rewarding
stories concerning delegation?
NM BOARD OF NURSING RULES- STANDARDS
OF NURSING PRACTICE (16.12.2.12 NMAC)
B. The nurse shall assign/delegate to licensed and unlicensed
persons only those nursing actions which that person is
prepared, qualified or licensed or certified to perform.
1) The nurse is accountable for assessing the situation and
is responsible for the decision to delegate or make the
assignment.
NM BON STANDARDS OF NURSING PRACTICE (CONT…)
2) The delegating nurse is accountable for each activity
delegated, for supervising the delegated function or
activity, and for assessing the outcome of the delegated
function or activity;
3) The nurse may not delegate the specific functions of
nursing assessment, evaluation and nursing judgment to
non-licensed persons.
NMBON DEFINITIONS (16.12.2.7)
Assessment
The review and interpretation of a licensed individual of specific data
necessary to determine the patient’s/client’s care and treatment
needs (see also data collection)
Data Collection
The process of obtaining information, material, fact or clinical
observations which will be used in the assessment process; data
collection is not limited to licensed individuals
NMBON DEFINITIONS (CONT…)
Delegation
The transferring to a competent individual the authority to perform a
selected nursing task in a selected situation. The nurse retains
accountability of the delegation.
Supervision/Direction
Initial verification of a person’s knowledge and skills in the performance of
a specific function or activity, followed by periodic observation, direction
and evaluation of that person’s knowledge and skills as related to the
specific functions or activity.
DELEGATION DECISION TREE (NCSBN, 2005)
Step 1: Assessment & Planning
Step 2: Communication
Step 3: Surveillance & Supervision
Step 4: Evaluation & Feedback
STEP 1: ASSESSMENT & PLANNING
Are there laws/rules that support the delegation?
Is the task in the scope of the delegating nurse?
Has there been an assessment of the client needs?
Is the delegating nurse competent to make delegation decisions?
Is the task consistent with recommended criteria for delegation to UAP?
RECOMMENDED CRITERIA FOR DELEGATION TO UAP
Within UAP range of functions
Frequently recurs in daily care of the client or group of clients
Performed according to established sequence of steps
Involves little no modification from one situation to another
May be performed with a predictable outcome
Does not inherently involve ongoing assessment, interpretation, or decision-making, which cannot be logically separated from the procedure itself
Does not endanger a client’s life or well-being.
ASSESSMENT & PLANNING (CONT…)
Does the UAP have the appropriate knowledge, skills, and abilities
to accept the delegation?
Does the ability of the UAP match the care needs of the client?
Are there agency policies, procedures, and/or protocols in place for
this activity?
Is appropriate supervision available?
STEP 2: COMMUNICATION
Effective communication is built on mutual trust/respect, and must
be a two-way process.
The nurse provides clear written & verbal instructions, assesses UAP
understanding of how the task is to be accomplished & what info
is to be reported, and verifies individual competency & the
acceptance of the delegation.
COMMUNICATION
The UAP affirms understanding of the expectations,
asks questions, seeks clarification, requests
additional training & supervision as needed, and
determines communication/documentation
methods & the plan of action in emergency
situations with the nurse.
What can you do to build positive
relationships that promote effective
communication?
STEP 3: SURVEILLANCE & SUPERVISION
The nurse supervises the delegation by monitoring the performance of
the task or function, and assures compliance with standards of
practices, policies or procedures.
The nurse determines the frequency of onsite supervision and
assessment based on the needs of the client, the complexity of the
task, and the proximity of the nurse’s location.
The nurse is responsible for timely intervention & follow up of any
problems or concerns.
STEP 4: EVALUATION AND FEEDBACK
In considering the effectiveness of the delegation:
Was the delegation successful? Was the task performed correctly? Were the desired outcomes achieved?
Was communication timely & effective? Were there problems or concerns? How were they addressed?
Is there a better way to meet the client’s needs? Is there a need to adjust the plan of care? Were there any “learning moments” for the NAP/UAP or the nurse?
Was appropriate feedback provided to the NAP/UAP? Was the NAP/UAP acknowledged for accomplishing the task/activity?
5 RIGHTS OF DELEGATION (NSCBN, 1997)
Right Task
Right Circumstances
Right Person
Right Directions & Communication
Right Supervision & Evaluation
DELEGATION IN THE SCHOOL SETTING: IS IT A SAFE PRACTICE?
(RESHA, 2010)
School nurses can use their expert
assessment skills to appropriately
delegate health-related tasks and meet
the specific health care needs of
students, increasing access to a free &
appropriate education in the least
restrictive environment.
DELEGATION IN THE SCHOOL SETTING: IS IT A SAFE PRACTICE? (RESHA, 2010)
Delegation can be a valuable tool in meeting the growing
health needs of students, as long as the nurse and
the UAP (unlicensed assistive personnel) adhere to
established legal parameters, sound delegation
policies are in place, the “five rights” of delegation are
considered, education for both the nurse and UAP is
provided, and trust exists among all members of the
health care team.
A Few Legal Cases…
MITTS, CAROL V. HILLSBORO UNION HIGH (1987)
Case brought by health assistant who was assigned by principal (at the parent’s request) to perform clean intermittent catheterization on a student with spina bifida.
Court asked Oregon State Board of Nursing for a declaratory ruling.
Principal was found to be practicing nursing without a license, not so much because he assigned the task of CIC, but because he assumed responsibility for student health assessment, diagnosis & planning.
Health assistant found to be practicing nursing without a license because she accepted the principal’s directive.
School nurse disciplined for failing to make her own assessment & failing to comply with applicable delegation regulations.
MACOMB FEDERATION OF TEACHERS V. MACOMB INTERMEDIATE SCHOOL (1991)
Case brought by union in response to proposed “routine” delegation of
certain procedures (CIC, suctioning, etc) to teachers & paraprofessionals.
Court issued a permanent injunction against the school district’s plan—
reinforcing that the decision to delegate must be made by a professional
nurse, and that the delegator must meet the supervisory standard
(available for direct communication).
NANCE V. MATTHEWS (1993)
Case in which a special education aide failed to carry out urinary
catheterization (as delegated by the school nurse) on a student with spina
bifida--resulting in physical injuries and mental trauma.
Parents sued special education aide, school nurse, principal, and special
education director.
Suits were dismissed against all but the educational aide, because “the
delegation was within the scope of the supervisory nurse’s responsibility”,
and “no one could have predicted that the aide would neglect to carry out
the catheterization on that day”.
RESOURCES & TOOLS
Legal Issues in School Health Services (Nadine Schwab and Mary Gelfman, Sunrise River Press,
2001)
National Association of School Nurses www.nasn.org
NASN Position Paper on Delegation
ANA/NCSBN Joint Statement on Delegation
NCSBN: Working with Others A Position Paper
Delegation in the School Setting: Is it a Safe Practice? (OJIN, Cheryl Resha, 2010)
NM Board of Nursing Standards of Nursing Practice (16NMAC 12.2.12(B))
http://www.bon.state.nm.us/rules.php
NM School Health Manual, Section XVIII: Delegation of Health Services
www.nmschoolhealthmanual.org
Systems to Support Safe Delegation in New Mexico Schools (News and Views, Summer 2013,
Volume 7 (Number 3), Janie Lee Hall)