Brandt Karstens

Director of Systems for HDR’s Architecture CompanyBrandt.Karstens@hdrinc.com

12/9/08 HDR Confidential 1

Presenting…

HDR Confidential 2

WAN Accelerators

6/4/08

A Competitive Tool for Operating Locally and Leveraging Talent

Globally

HDR Confidential 3

Topics

6/4/08

Overview of HDR’s Business Environment

HDR’s Acceleration Decision Making Process

Results

HDR Confidential 4

Topics

6/4/08

Overview of HDR’s Business Environment

HDR Confidential 5

One Company, Many Solutions

A professional services firm recognized for its vision, value, and service to clients, communities and employees since 1917.

6/4/08

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HDR Business Model

6/4/08

Clients Relationships are key

National Expertise Marketed from a Strong Local Base

Emphasis on Values, Ethics and Financial Discipline

Broad Based Employee Ownership

Long-Term Sustainable Growth

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170 HDR Office

Locations

6/4/08

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Transportation

6/4/08

HighwaysPlanningTrafficEnvironmental SciencesGeotechnicalBridges & TunnelsPortsRailroadsRail TransitAirportsConstruction Services

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Water/Wastewater

6/4/08

WastewaterWater ResearchManagement Consulting Construction

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Environmental & Resource Management

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Facility Design & EngineeringProgrammingPlanningPre-DesignSite Design

WastePowerMilitary/FederalIndustrial/Commercial

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Health Care

6/4/08

Hospitals & Integrated Health Care NetworksAmbulatory Care Oncology & Cardiology Diagnostic & Treatment Strategic Facilities Assessment

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Science + Technology

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Research & Advanced Technology Facilities

Telecommunications

University ScienceManufacturing Facilities

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Civic

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Courthouses & Administrative FacilitiesAdult & Juvenile Detention CentersState Correctional FacilitiesPsychiatric FacilitiesDetention Medical FacilitiesSecurity ConsultingGeneral Architecture

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International

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HDR has worked in 53 countriesHDR worked on projects in: Canada Panama England Poland France Puerto Rico Germany Holland Jordan Mexico Taiwan Korea Russia Caribbean United Arab Emirates

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What drivesHDR’s use of technology?

6/4/08

Technology

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IT TRENDS

Customer relationships are sustained by IT capability, capacity and support

More teaming with outside entities Virtual design teams and collaboration

tools are necessities More mobile computing and mobile

devices More focus on use of Internet

technology Need to share very large files (BIM,

CAD, proposals, pictures, GIS…) 6/4/08

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DISTRIBUTED COMPUTING

Fits HDR’s culture and strategic business direction

Provides flexibility for new capabilitiesHas significant benefit when it is part

of a system wide planDrives our use of shared projects &

softwareHeavily impacts our decisions on

security and system managementIs supported & improved by

collaboration 6/4/08

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Topics

6/4/08

HDR’s Acceleration Decision Making Process

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Why WAN Acceleration?

Large number of distributed offices

High need for interoffice collaboration both culturally and as a matter of survival

Sharing very large files Variable WAN capacity of different

offices 50% of PCs are laptops6/4/08

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Description of the Challenge

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A

B

A

B

55 55

Add Bandwidth

WAN Acceleration

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WAN effect on Work Sharing

Local vs Remote AWDM Usage

0

100

200

300

400

500

600

700

800

900

1000

0 50 100 150 200 250

Number of Files

Ela

pse

d T

ime

(Sec

on

ds)

Time to Operate on Files in Alex from Omaha

Time to Operate on Files in Omaha fromOmaha

Linear (Time to Operate on Files in Alex fromOmaha)

Linear (Time to Operate on Files in Omahafrom Omaha)

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Omaha to Omaha

Omaha to Alexandria

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Why Riverbed Steelheads?

They worked! Heard about them from several

competitors Reviewed three vendors Extensive internal testing

Market leadershipR&D leadershipBusiness Case6/4/08

Business Case

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Pilot plan

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Define performance

metrics

Conduct baseline user

survey

Solicit baseline performance via Business Project

Managers

Install WAN Accelerators in 5 offices

PMs log before/after

results

Conduct user exit survey

Technical IT staff document

metrics

Review findings with steering committee

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Topics

6/4/08

Results

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Results Only 5 in pilot doesn’t give full

experience Phase 1 approved to install in 40 offices Accelerators stop, people call Unsolicited comments on file access

improvements Increased collaboration between offices More support than some references

hinted at We’ve stayed current on the releases Using the client version with great

success

6/4/08

Arizona State University - Interdisciplinary Science & Technology Building IV

Technology:• WAN Accelerator• Mobile Client

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Lab Facility

285,000 Sq. Ft.

Partners:• HDR, Inc.• Sundt• Ehrlich Architects

Project Approach:• Integrated Project

Delivery• Building

Information Modeling

HDR Confidential 286/4/08

Mathew Chaney Ehrlich Architects

6/4/08E HDR Confidential 29

“…happy to provide some quotable comments on the Riverbed (which I cannot speak highly enough of)  

The Riverbed has been a critical piece of hardware in the development of the ISTB IV project. It has allowed our office (design consultants to HDR) with an entirely different network and IT infrastructure, to share data seamlessly and in real time with our HDR teammates. At times 10 EA employees worked in the Revit model simultaneously with 10 HDR employees. While the speed and performance could have been better (caused by EA’s insufficient bandwidth) having centralized data sharing allowed our 2 offices to operate as one. Not sure if the project would have been possible without it…. EA would have had to temporarily relocate employees to Phoenix otherwise. “

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Example Metrics

6/4/08

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WAN Accelerators

6/4/08

A Competitive Tool for Operating Locally and Leveraging Talent

Globally

HDR Confidential 32

Questions

Is anyone currently testing Accelerators?

Does anyone else have production Accelerators installed?

What has been your results? How did you sell them to

management? If you could do one thing differently,

what would it be?

6/4/08

Brandt Karstens

Director of Systems for HDR’s Architecture CompanyBrandt.Karstens@hdrinc.com

12/9/08 HDR Confidential 33

Presenting…