HCC Spring Transformation Tour

16
Transformation Update April 10-11, 2017

Transcript of HCC Spring Transformation Tour

Page 1: HCC Spring Transformation Tour

Transformation Update

April 10-11, 2017

Page 2: HCC Spring Transformation Tour

2

A cross-functional change initiativethat improves upon the

institution’s strategic, operational, and financial direction,

achieving the desired future state

through a cultural shift and organizational restructuring.

Page 3: HCC Spring Transformation Tour

3

Page 4: HCC Spring Transformation Tour

4

Strategic Plan 6 Divisions and 14 COEs CIP Project PerformanceStandards and Oversight

TASB Form Adoptionfor Policy Manual

System-wide CustomerService Plan for Financial Aid

Debt Management Plan

District-wide Accomplishments

Page 5: HCC Spring Transformation Tour

5

Planning and Institutional EffectivenessOrganizational Structure

Page 6: HCC Spring Transformation Tour

6

Instructional Services Accomplishments

FACULTY ACADEMY

Page 7: HCC Spring Transformation Tour

Phase 2 Timeline

Design and develop framework for each unit, including staffing model

Launch FORWARD campaign

Begin training unit teams

Complete TransformationPhase 220

16 Begin Student Services and Information Technology hiring

2017 AUGUST OCTOBER JANUARY APRIL JUNE AUGUST

6

Page 8: HCC Spring Transformation Tour

U-360 U-30 U-15 Vice Chancellor

Executive Cabinet

Inputs to Designing the Ultimate Student Experience

7

Page 9: HCC Spring Transformation Tour

Student Services PORTFOLIOFirst Quarter Second Quarter Third Quarter Fourth Quarter Next Year

Customer Relationship Management PROJECT

Last Year

Contact/Call Center Realignment PROJECT

Early Alert System PROJECT (Shared Service Project)

Learning Support Initiative PROJECT (Shared Service Project)

New Student Orientation PROJECT (Shared Service Project)

Restructuring (Tier One) PROJECT – Associate Vice Chancellors

Restructuring (Tier Two) PROJECT – Advising, Career Services Incorporating Concepts from the Career Advising Shared Service Project

On the Spot Services PROJECT

Restructuring (Tier Three) PROJECT – Admissions/Registration, Counseling, Outreach, Student Life, Testing, District

Student Services Training Academy PROJECT

Virtual Entrepreneur International PROJECT

Veterans Academy PROJECT

15 to Finish PROJECT

Auto-Application PROJECT (Alief ISD)

Admissions/Registration Streamlining PROJECT (Shared Service Project)

Page 10: HCC Spring Transformation Tour

Student Services Multi-Year Restructuring

Tier Two (Proposed)

Associate Dean, Student Engagement

and Success

Advising Manager

Advisor

Dean, Student Success

Manager, Career and Job

Placement Services

Job Placement Associate

Director, Career and Job Placement

ADVISING CAREER SERVICES

9

Page 11: HCC Spring Transformation Tour

Student Services Restructuring

Tier One (Replacement and Repurposed Positions)

Dr. Frances Villagran-Glover

Associate Vice Chancellor,

Special Programs and

Success

Dr. Amber HollowayAssociate

Vice Chancellor, Student

Engagement and Success

Shantay GraysAssociate

Vice Chancellor, Enrollment

Management and Success

10

Page 12: HCC Spring Transformation Tour

Easily AccessibleGateway forLaunchingExcellence

EAGLE On-The-Spot

11

Page 13: HCC Spring Transformation Tour

Information TechnologyVice Chancellor, Information Technology

Core Information Services Campus Technology Services Cyber Security and Networks

Administrative Services

12

Page 14: HCC Spring Transformation Tour

Instructional Technology

Vice Chancellor, VCIS

Associate VC, Academic Instruction

Dean, HCC Online and

Instructional Technology

Director of HCC Online

Operations

HCC Online Staff

Directors of Innovative

Instructional Technology

Indicates a repurposed position

Phase I

Phase 2

13

Page 15: HCC Spring Transformation Tour

Information and Instructional Technology Alignment

Informational Technology Team

Executive Director of Campus Technology Services

Regional Manager of Campus Technology Services

Informational Technology Staff

Instructional Technology Team

Dean of Online Learning and Instructional Technology

Director of Innovative Instructional Technology

Instructional Technology Staff

14

Page 16: HCC Spring Transformation Tour

QUESTIONS?