Hbl Mis (Updated)
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FINAL PROJECT
M.I.S
FINAL PROJECT
M.I.S
Management Information System
Mohsin IbrahimMuhammad RizwanKamran ZafarM. Athar Jamil
PRESENTED BY: PRESENTED BY:Sir Faisal Shafiq PRESENTED TO: PRESENTED TO:
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FINAL PROJECT
M.I.S
Presentation Scheme
• Introduction And History of HBL• Management Information System• Hardware used by HBL• Software used by HBL• Database Management• Networking• Conclusion
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FINAL PROJECT
M.I.S
About HBL
• Public Limited Company
• 1941 Bombay (Now Mumbai)
• 1947
• Revenue 50.41 Billion as of 2007
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FINAL PROJECT
M.I.S
Vision
“Enabling People To Advance With Confidence And Success”
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FINAL PROJECT
M.I.S
Mission
“To be recognized as the leading financial institution of Pakistan and a dynamic
international bank in the emerging markets, providing our customers with a premium set of innovative products and services, and granting
superior value to our stakeholders – shareholders, customers and employees”
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FINAL PROJECT
M.I.S
History of HBL
• 1947, Karachi• Private Entity till 1974• Late 1974• December 29, 2003
• 51% Ownership to AKFED against 22.409 Billion rupees
• 1400 Branches and Operating in25 countries
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FINAL PROJECT
M.I.S
Banking Operations
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FINAL PROJECT
M.I.S
Departments of HBL • Sixteen Departments1. Administration 9. Small & Medium Entp. Group
2. Audit Branch 10. Special Operation Management3. Central Finance 11. Division Treasury Operations4. Central Operation 12. Division Financial Institution5. Corporate Banking Group 13. Management Information System6. Credit Administration 14. Small & Medium Entp. Group7. Customer Services & Quality 15. Treasury Operations
8. Marketing 16. Human Resource Division
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FINAL PROJECT
M.I.S
Products & Services
ONLINE SERVICESATMs Mobile BankingCall Center Bill PaymentsVirtual Banking
ACCOUNTSKhushali Bachat Pak Rupee AccountsSaving Accounts Basic BankingForeign Accounts
LOANSBusiness Sarmaya Personal LoanCar4U
CARDSDebit Card HBL VisaCredit card
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FINAL PROJECT
M.I.S
FINAL PROJECT
M.I.S
MIS
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FINAL PROJECT
M.I.S
Information System
Life Blood of an Organization
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FINAL PROJECT
M.I.S
Data Processing-Information Cycle
• Information – Provided to Decision Makers • After Data is Transformed into Information
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FINAL PROJECT
M.I.S
Application software
• Includes User-oriented Programs
• Software packages, and tools needed for specific, end-user-oriented tasks – As Billing, Accounts Receivable, Word
Processing, Payroll, Database Management.
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FINAL PROJECT
M.I.S
• Two categories of application software
• General-purpose Application Software
• Includes programs and packages that are being used by workers in the organization’s sub-units – spreadsheets, database or file management,
and presentation graphics.
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FINAL PROJECT
M.I.S
• Special-Purpose Application Software
– Includes Programs And Packages That Support The Activities Of Workers In A Particular Sub-unit.
– Debiting and Crediting Entries – Software’s Used In ATM’s, and Payroll – Used By A Limited Number Of Users
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FINAL PROJECT
M.I.S
Management Information System Subsystems• Transaction Processing System
• Decision Support System• Executive Support System• Management Reporting System• Intelligent Information System• Office Automation System
– All of these systems have been linked through Multi-user Online Banking (MOB).
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FINAL PROJECT
M.I.S
Transaction Processing System• TPS deals with the accounting
department of an organization.
• In HBL it is used to record withdraws and deposits of customers– Records the transactions – Records the debit & credit– Tells the balance of customer– Gives the data about the custom
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FINAL PROJECT
M.I.S
• Detailed Report
• It is a full and computerized report of the transaction passed for the day. It records– How much loan was given– Time– Who was given the loan– Address and particulars
• Summary Report
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FINAL PROJECT
M.I.S
Management Reporting System• It generates a summarized report for
management at higher level – It generates report having:
• Name of customer• His/ Her address• Limit of loan which bank can give• Approval authority of loan• Date of giving loan• The expiry of deadline• The securities that the bank held against the
loan
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FINAL PROJECT
M.I.S
Decision Support System• Provides tools that enable managers to
develop information
• After getting the data from TPS and MIS – Manager makes decisions
• The manager can also forecast a future trend on the basis of DSS.
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FINAL PROJECT
M.I.S
Executive Information System (EIS)
• DSS that is designed to meet the special needs of top-level managers.
• Any distinction between the two is – Additional capabilities such as electronic
mail.
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FINAL PROJECT
M.I.S
Office Automation System• OAS is the use of computer systems – To Execute a Variety of Office
Operations,– Such As Word Processing, Accounting,
and E-mail.
• Office automation almost always implies a network of computers with a variety of available programs.
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FINAL PROJECT
M.I.S
Information System Of Habib Bank• Habib Bank has different banking
sectors these include
– International Banking– Retail Banking– Treasury– Corporate– Global & Overseas banking
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FINAL PROJECT
M.I.S
System Development Life Cycle• Feasibility report
– The MIS manager prepares the Feasibility Report to check cost effectiveness and the required results of developing software.
• Specification Requirement– MIS manager sees what is required for making
system i.e. staff, time, programmers, PC’s and its peripherals.
– The previous system is analyzed
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FINAL PROJECT
M.I.S
System Development Life Cycle
• System Design– At this stage no actual programming is done but will
design the required fields – i.e. what are the fields for which entry of data is
necessary
• System Construction:
– At this stage actual programming is done. – A skeleton of system is made and the programmer
programmed the software exactly up to the requirement of the MIS manager.
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FINAL PROJECT
M.I.S
System Development Life Cycle• System Implementation
– After testing and debugging, the system is implemented, when MIS manager is fully satisfied.
• Post Implementation Support and Testing – The problems are reprogrammed again
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FINAL PROJECT
M.I.S
Information Resource Management • Information is a key resource that
should be properly managed.
• MIS is perceived as an area – That can generate opportunities or value
for the organization– Not mainly as a source of problems.
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FINAL PROJECT
M.I.S
MIS Personnel
• The MIS personnel may be non IT persons
• The Management Information System (MIS) Manager looks after the – I.T Staff and controls their operations– The planning and implementation of System
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FINAL PROJECT
M.I.S
• Computers Operations Personnel– These are the people responsible for the day to day
operations
• Computer Operations Manager/System Manager– The computer operations manager is in charge of the
entire operations activity. – He has the responsibility of hiring and assigning work to
the other operations personnel, he is generally a supervisor.
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FINAL PROJECT
M.I.S
• Computers operators– They are in-charge of running the equipment in
the I.T Department. – Their job is to load disks and tapes, create
backup files and ensure their safe transport to the second branch of the Bank.
• Data Entry Personnel: – These are the people within the bank’s I.T
Department who enter data into the main computer system.
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FINAL PROJECT
M.I.S
• System Librarians– They are responsible for managing data
stored
• System Analysts– System Analysts are the technology
professionals charged with • Analyzing• Designing and • Implementing information systems
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FINAL PROJECT
M.I.S
• Programmers– Specifically charged with writing computer
programs
• Application Programmers– Code applications programs-the software that
serves the direct needs off end-users.
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FINAL PROJECT
M.I.S
• System Programmers– Code the systems software – That controls the operation of computer
hardware
• MIS Management– At the top of the computer hierarchy are
MIS executives– These MIS executives oversee the full
range of MIS-related activities
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FINAL PROJECT
M.I.S
Duties of MIS Personnel• They manage information inflow – Start of any work to its final destination
and inspect all the information
• They generate report for a top manager – e.g. is target matched or not?
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FINAL PROJECT
M.I.S
Duties of MIS Personnel
• Audit– They securitize the systems that are already
present for the purpose of compliance of system in bank.
• Payrolls– It is made on MIS– In it information about employees
» His salary allowances, deductions etc
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FINAL PROJECT
M.I.S
HARDWARE &
SOFTWARE
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FINAL PROJECT
M.I.S
Hardware Used at Habib Bank
• Database Servers
• Related Servers
• Network Printers
• LCD Monitors
• Laptops
• Printers
• Laser Printers
• Scanners
• UPS(Generator)
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FINAL PROJECT
M.I.S
Servers’ Specification
Accessories Capacity
Company
LCD 17” hpRAM 2GB-3GBHARD DRIVE 500GB Maxtor2 x PROCESSOR 3 GHz IntelMOTHERBOARD INTEL ---------MOUSE OPTICAL MOUSE --------NETWORK PRINTER Hp 4250 hp
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FINAL PROJECT
M.I.S
Servers’ Specification Accessories Capacity CompanyModem _____ LucentCache Memory 4GB Passive IntelPort Four USB, 1
Keyboard, 1 Mouse, 1 Parallel, 2 Serial, 1
Graphic, 2 x Ethernet
______
USB Slots 5 ______Casing Tower Shape HP DVD/CD Combowriter52X Samsung
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FINAL PROJECT
M.I.S
PCs’ SpecificationDESCRIPTION SIZE/ SPECIFICATION
LCD 15 INCH,17 INCHRAM 512 MBHARDWARE 80GBPROCESSOR 2.4GHZMOTHERBOARD INTELMOUSE Optical MouseKEYBOARD A4TechPRINTER Hp(1320)SCANNER Hp(3800)
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FINAL PROJECT
M.I.S
Laptops’ SpecificationsAccessories Capacity Company
1.Hard Disk 80 Maxtor
2.Processor 2.3 Dual core Intel
3.Ram 1GB
4.Blue Tooth ___ _____
5.Camera 3.5Megapixel _____
6.Motherboard Chipset Intel
7.VGA/sound card
64MB Intel
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FINAL PROJECT
M.I.S
Software Used at Habib Bank
1.System software
2.Application software
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FINAL PROJECT
M.I.S
Software Used at Habib Bank
• Operating System• SYMBOLS• Device Driver• KASPERSKY 9.0 antivirus• MS Office (registered)
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FINAL PROJECT
M.I.S
Software Used at Habib Bank
• Main Server–Window Server 2003 (Enterprise Edition)
• Client –Window XP Professional (Service Pack 3)
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FINAL PROJECT
M.I.S
Banking Software
• “MIBS” (Former)–Multi Currency Inter-branch System
• “SYMBOLS” (current)
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FINAL PROJECT
M.I.S
Banking Software• SYMBOLS–Multi-branch functionality– Customer ease–Multiple one-time parameters are
incorporated into a specific module– Symbol’s Kernel (FM) module is a central
repository of programs, business rules and enterprise-wide reference
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FINAL PROJECT
M.I.S
Database
• Organized collection of information
• Two types–Distributed Database–Centralized Database
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FINAL PROJECT
M.I.S
Database Structure Of HBL
• The database structure of HBL is centralized.
• There is Main server called Phoenix in regional branch blue area where all data is stored.
• Main server remains active 24 hours in a day.
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FINAL PROJECT
M.I.S
Database Structure Of HBL
• The main server is the intelligent server which automatically performs the actions on the data sent by the branch.
• It tells the real time position of the account.
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FINAL PROJECT
M.I.S
Database Management System• Data Administrator– All rights
• Users– Limited rights
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FINAL PROJECT
M.I.S
Database Management System• DBMS has not yet been fully
implemented– A credit database include: • Name• Location• Approval authority of credit• Expiry/tenure• Securities• Sort of finance
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FINAL PROJECT
M.I.S
Data Management
• All the data is directly stored in head office.
• Information Technology department have a simple database structure and use online processing/real time processing .
• Simple application software is being using to control, create and manage database.
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FINAL PROJECT
M.I.S
Data Management• Data is physically stored –Magnetic Disks–Compact Discs–Paper • Business Forms• Memos• Reports
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FINAL PROJECT
M.I.S
Data Management
• These databases include:–Customer/client databases–Employee databases–Accounting databases–Credit databases
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FINAL PROJECT
M.I.S
Data Backup • Hard disk of the branch server • Hard disk in the head branch
server• Record the data all the day on
tape• Recording in files
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FINAL PROJECT
M.I.S
Multi-user Online Banking • Main system used • Common Business Oriented
Language (COBOL)• All of the branches are linked
together• Entry at one branch, updates
data of all
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FINAL PROJECT
M.I.S
Network structure
• LAN (Local Area Network)
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FINAL PROJECT
M.I.S
WAN (wide area network)
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FINAL PROJECT
M.I.S
GAN (global area network)
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FINAL PROJECT
M.I.S
VPN (virtual private network)
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FINAL PROJECT
M.I.S
Inside & Outside Communication
• Intranet
• Extranet
• Internet
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FINAL PROJECT
M.I.S
Topologies• Bus topology
• Ring topology
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FINAL PROJECT
M.I.S
Topologies • Star topology
• Ring topology
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FINAL PROJECT
M.I.S
Conclusion
• First Choice
• Well Established MIS System
• TIME is money
• Customers Our Essence
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FINAL PROJECT
M.I.S
THANK YOU
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FINAL PROJECT
M.I.S
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FINAL PROJECT
M.I.S
Estimated Cost of HardwareDescription Quantity Total Database Server 1 200,000Related Server 6 420,000Network Printer 1 140,000Pc's 70 1,750,000Laptop 5 600,000Printer 5 150,000Laser Printer 3 210,000Scanner 1 30,000UPS(Generator) 1 100,000TOTAL 3,600,000
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FINAL PROJECT
M.I.S
Estimated Cost of Software
Description Amount Total
SYMBOLS 7,000,000 7,000,000
Infrastructure Cost 1,000,000 1,000,000
Technical Manpower
3,000,000 3,000,000
Training Cost of Staff
300,000 300,000
TOTAL 11,300,000