HB2042 - UPDATED Reactivate FS Plate · Microsoft Word - HB2042 - UPDATED Reactivate FS Plate.docx...

mySelect Data Entry Procedures –Reactivate FS Plate 2014

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HB2042 – UPDATED - Reactivate (FS) Plate.

Effective January Effective January Effective January Effective January 23232323, 2014:, 2014:, 2014:, 2014: Customers with Virginia registered vehicles may

temporarily deactivate their license plates and cancel insurance without having to

surrender their license plates to DMV. This document defines how to reactivate

plates that have an “FS – PLT DEACTIVE” Surrender Reason.

In order to reactivate the customer must:

• Have no outstanding tax obligations (VRWS stop) or other stop preventing

reactivation

• Provide insurance policy information or pay a prorated uninsured motor vehicle

fee (*if required)

• Pay a $10 fee for reactivation (if the registration has not expired)

*NOTE: The system will not require proof of insurance or payment of the UMV fee when reactivating the following registration types, or in other situations where insurance requirements are monitored by other programs (i.e. SR22/FR44 insurance): mopeds, trailers, antique/vintage permanent plates, for hire, for rent, government owned, fire/rescue, vehicles with SR22/FR44 requirements in effect, etc. Introduction:Introduction:Introduction:Introduction: (HB2042) A new transaction has been added to the Registration Transaction Menu to reactivate plates that have been temporarily deactivated using the “FS – PLT DEACTIVE” Surrender Reason. Path: Transaction Menu / Customer Registration / Reactivate (FS) Plate (PLTACT). IMPORTANT NOTE:IMPORTANT NOTE:IMPORTANT NOTE:IMPORTANT NOTE: Plates with an “FS” Surrender Reason“FS” Surrender Reason“FS” Surrender Reason“FS” Surrender Reason can no longer be reactivated using REGACT. Reactivation MUST MUST MUST MUST be processed using PLTACTPLTACTPLTACTPLTACT.

EFFECTIVE: JANUARY 23, 2014


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Menu Navigation.

From the Customer Console, navigate to the Transaction Menu

Select: Registration Transactions / Customer Registration / Reactivate (FS) Plate....


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Enter Current Plate Number plus one of either Title Number; VIN/VIN4 or Customer

Number. Select whether this is reactivation for transfer of plates. Yes or No.

• Current Plate number (required)

• Title Number

• VIN/VIN4

• Customer Number

• Reactivating to Transfer? Y or N

If the transaction is NOT a Reactivation to TransferNOT a Reactivation to TransferNOT a Reactivation to TransferNOT a Reactivation to Transfer Plates, set indicator to ‘No’‘No’‘No’‘No’. Press

<Inquire><Inquire><Inquire><Inquire> to retrieve the record for reactivation.


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Reactivate (FReactivate (FReactivate (FReactivate (FS) Plates for Transfers ProcessingS) Plates for Transfers ProcessingS) Plates for Transfers ProcessingS) Plates for Transfers Processing.

Enter Current Plate Number and Title. Set ‘Reactivating to Transfer’ to ‘Y’

The fields to enter Insurance Policy Number, NAIC Code, Description and User are protected

so that no data may be entered.

Click ‘Process’


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Reactivate (FS) Plate InformationReactivate (FS) Plate InformationReactivate (FS) Plate InformationReactivate (FS) Plate Information, Not a transfer., Not a transfer., Not a transfer., Not a transfer.

Vehicle Information

Scroll down for Reactivate (FS) Plate Information fields.


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Reactivate (FS) Plate Information panel. Not a transfer of plates.

Input field definitions:

• Insurance Policy Number: Insurance Policy Number

• NAIC Code: The NAIC code number

• UMV: Uninsured Motor Vehicle indicator ‘Y’‘Y’‘Y’‘Y’ or ‘N’or ‘N’or ‘N’or ‘N’. . . . Default is ‘N’‘N’‘N’‘N’

• OVERRIDE: An administrative override is provided for approved circumstances.

Options – ‘Y’, ‘N’‘Y’, ‘N’‘Y’, ‘N’‘Y’, ‘N’....

Option ‘YYYY’’’’ for Override will produce:

o No insurance information required

o $10 fee is waived

o System bypasses an stops

• REACTIVATE PLATE: Must be set to ‘Y’‘Y’‘Y’‘Y’ to reactivate plate. Options – ‘Y’‘Y’‘Y’‘Y’ or ‘N’‘N’‘N’‘N’.... Default

is ‘N’‘N’‘N’‘N’.


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Reactivating Customer PlatesReactivating Customer PlatesReactivating Customer PlatesReactivating Customer Plates Intro:Intro:Intro:Intro:

If insurance verification is required by the system, the customer has two options:

1. Provide Insurance policy information (policy number and NAIC company code)

Or

2. Pay the UMV fee (prorated based on months remaining)

NOTE:NOTE:NOTE:NOTE: The system will not require proof of insurance or payment of the UMV fee when reactivating the following registration types, or in other situations where insurance requirements are monitored by other programs (i.e. SR22/FR44 insurance): mopeds,

trailers, antique/vintage permanent plates, for hire, for rent, government owned, fire/rescue, vehicles with SR22/FR44 requirements in effect, etc.

Once the customer information has been retrieved, verify that there are no stops on the

record.

• Enter the Insurance Policy Number

• Enter the Insurance NAIC Code

• Set UMV to ‘N’ ‘N’ ‘N’ ‘N’ (no)

• Set Reactivate Plate to ‘Y’‘Y’‘Y’‘Y’ (yes)

• Click the process option


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Payment. The Transaction Details window is returned after pressing process.

• The fee amount is $10.00 to reactivate the plate.

• Enter payment type, Cash, Check or Debit/Credit

• Press <Process<Process<Process<Process>>>>

Print the Receipt for the customer.


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Processed transaction data.


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Reactivating UMV Plates (no insurance):Reactivating UMV Plates (no insurance):Reactivating UMV Plates (no insurance):Reactivating UMV Plates (no insurance):

Once customer information has been retrieved, verify that there are no stops on the

record. No insurance policy number or INS NAIC code is needed with this option.

• Enter ‘Y’‘Y’‘Y’‘Y’ in UMV for Uninsured Motor Vehicle

• Enter ‘Y’‘Y’‘Y’‘Y’ in Reactivate Plate

• Press <Process>.<Process>.<Process>.<Process>.


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Payment. The Transaction Details window is returned after pressing process.

The transaction Detail window displays fee and payment information. For an uninsured

motor vehicle there are two charges.

• Activation fee amount is displayed as $10.00 if applicable.

• The uninsured motor vehicle fee (prorated) is displayed and the two charges equal

the total payment amount due. Note: If the registration is expired, the prorated

UMV fee will be zero as no months are remaining. The customer will be requires to

pay the full UMV fee at renewal if the vehicle is not insured at that time.

• Enter payment received method; check, cash or credit card.

Press the ‘Fee Breakdown’ button for a details on fees.


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Print Receipt.

Receipt details indicate payment of $260 was made by credit card. The actual receipt will

print at your designated printer.


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Reactivating Reactivating Reactivating Reactivating Plates Plates Plates Plates UsUsUsUsing ing ing ing OOOOverrideverrideverrideverride::::

An administrative override may be processed for the following situations:

• Registration was deactivated in error • License plates are surrendered for a registration refund after the registration was

deactivated (6 months or more remain in the registration period) • License plates are voluntarily surrendered (no refund) after the registration was

deactivated (less than 6 months remain in the registration period)

The override function exempts all insurance requirements, stop edits, and fees associated

with the transaction.

• UMV default is ‘N’‘N’‘N’‘N’.

• Set Override to ‘Y’Y’Y’Y’

• Set Reactivate Plate to ‘Y’‘Y’‘Y’‘Y’

• Press <Process><Process><Process><Process>


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Completed Override process.

• No fee is charged for override.

• The processed transaction goes directly to the Transaction Detail window.


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Processing Notes. Processing Notes. Processing Notes. Processing Notes.

1. The customer has the option of paying the (prorated) UMV fee if it has not

already been paid on an unexpired registration, in lieu of providing insurance

information.

2. Note that although original and renewal registration transactions limit

registration to one year when the UMV fee is collected, for a multiyear

registration being reactivated by paying the UMV fee, this one year limitation

will not apply.

3. When renewing a reactivated FS registration, any late fee that would

normally be charged will not be incurred if the date of renewal (system date)

is within 30 days after the date of reactivation.

4. IRP registrations cannot be processed using this transaction.


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ERROR MESSAGES.

M5791 USE PLTACT TO MAINTAIN/ACTIVATE RECORD WITH ‘FS’ SURRENDER REASON

M5792 REGISTRATION HAS ALREADY BEEN DEACTIVATED (FS) SURRENDER REASON)

M5793 USE REGACT TO MAINTAIN/ACTIVATE RECORD WITH ‘MC’, ‘MT’ SURRENDER RSN

M5900 CANNOT PROCESS; REASON NOT FS; USE REGACT TO PROCESS

M5901 ENTER INSURANCE POLICY NUMBER

M5902 ENTER INSURANCE NAIC CODE

M5903 INSURANCE NAIC CODE NOT FOUND IN TABLE 5350

M5904 OVERRIDE MUST BE Y OR N OR BLANK

M5905 CHECK REACTIVATE PLATE; ENTER Y OR N

M5906 INSURANCE POLICY NO NOT REQUIRED

M5907 INSURANCE NAIC CODE NOT REQUIRED

M5908 UMV NOT ALLOWED

M5909 INTERNET PLT ACTIVATE NOT VALID FOR LEASED VEHICLE

M5910 IRP/APP PLATES CANNOT BE PROCESSED USING PLTACT

M5911 NO REGISTRATION RECORD FOUND FOR ENTRY KEY COMBINATION

M5912 USER DOES NOT HAVE SECURITY TO USE FEE EXCEPT

M5913 USER DOES NOT HAVE SECURITY TO DO OVERRIDE

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HB2042 - UPDATED Reactivate FS Plate · Microsoft Word - HB2042 - UPDATED Reactivate FS Plate.docx...

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