Haziq Awais
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Transcript of Haziq Awais
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Haziq Awais
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Presented By Kabeer Hussain Shah, Haziq Awais
Presented To Emad ud Din MalikTopic Recruitment and
Selection Policies of Ufone
Program BBASemester 5th
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Introduction• Pakistan Telecommunication Company Limited (
PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.
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Vision Statement
To be the leading telecommunication service provided in Pakistan by offering innovative communication solutions for our customers while exceeding shareholders value & employee expectations.
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MISSION STATEMENT
• To be the best cellular option for U.
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Management hierarchy of ufone
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Our BrandBRANDS TARGET MARKET REASON FOR
TARGETTING
Post Pay Corporate class High usage for business & working people
Prepaid Youth Night dwellers
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STRUCTURE OF THE ORGANIZATION
In general the whole setup is “Centralized”
At department level the structure is “Decentralized”
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Functional Departments
TechnicalCustomer operationsFinanceAdministration & ProcurementHuman ResourceCo-ordination (Govt. relations)Marketing
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SERVICES
Internal Excess Online Billing Payment Power SIM International Roaming Voice Mail Call Management Messaging
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► COMPETITORSUfone considers the following as its
competitors:-
a. JAZZ
b. WARID
c. TELENOR
d. ZONG
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Human Resource Department
Human Resource Department of UFONE
• Human Resource department is being headed by the HR executive
• designated as Chief of Human resource department.
• The department is working for the personnel in the organization. There are 3 main sub-heads in the department
Recruitment
HR Operations
Recruitment & Selection
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Human Resource DepartmentRecruitment Ufone has this policy of not mentioning the name of the company in a job
advertisement.
Usually hiring takes place through outsourcing with a help of a third party.
Final selection takes place after the candidate has been interviewed
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Human Resource Department
Orientation
Human Resource Planning
HR hiring / recruitment
Selection Process
Compensation and benefits
Human Resource
Information system
Leave Policy
Working Hours Policy
Retirement Policy
Performance Evaluation
Career Counseling
Training and Development
HR OperationsHR operations at Ufone include the working over all Human resource
Functions that are as follows:
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Human Resource Department
Recruitment Recruitment is the process of gathering a pool of candidates for an
organizational vacancy. Ufone policy of recruitment is very simple, If at any time there is a vacancy, due to retirement, resignation, If employees takes the golden handshake or the death of an
employee Management of the branch will inform the head office about the
vacancy.
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Human Resource Department
Selection Process of short listing only the qualified candidates who are fit for
the job. Ufone has this policy of not mentioning the name of the company in
a job advertisement. Usually hiring takes place through outsourcing with a help of a third
party. Ufone mostly hires employees through Pioneer Services Sydiat Haider Associates.
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KaBeEr
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Human Resource Department
Selection Final selection takes place after the candidate has been
interviewed by the Manager On the joining day, the employee has to submit the
following documents to the HR Department: Joining Report Copies of educational and professional
degrees/certificates Reference Letter Three copies of recent passport size photographs
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Comparison between literature and Ufone
No Major difference found.
Recruitment: Both Internal and External.
Selection: Quality of early schooling , Grade obtained , Extra Curricular activities, Overseas travel and education, Age, Target University, Relevant experience.
Interviews: Competency-based interviews
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Selection…….
Issue call letters to the short listed candidates.
Blank application forms by Date, time and venue.
for the preliminary interview
Interviews: Competency-based interviews
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Competency-based Interviews:
Focusing on functional skills
Managerial and supervisory skills..
Management Selection Competencies:
• Communication skills • Resource management • Rational decision making • Influencing • Creative thinking • Business development
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