Hazem Khattab(Apr 2019)

C o n t a c t i n f o : M o b i l : 0 1 0 2 0 7 0 5 0 0 5

E m a i l : h a z e m . k h a t t a b 1 @ g m a i l . c o m

Portfolio Curriculum Vitae

Certificates

Recent Achievements

Curriculum Vitae

Hazem Sa’ad Ali Hamed Khattab Mobile : 01020705005

01099840010

E-mail : hazem.khattab1@gmail.com

Address : 1536 , EL Baron St,El Hadaba Al-Wosta, Mokkattam ,Cairo

Personal Data Date of Birth: January. 27, 1987

Nationality: Egyptian

Marital Status: Married

Driving License : Yes & Own a car

Military Status: Finished in May, 2009

Objective: Seeking a demanding Job, within a challenging work environment in a well-

established organization where I can enhance my communication as well as my

personal effective skills, and where my creative, organizational, lingual skills and

capabilities can be best utilized and applied to achieve my career aspirations.

Work Experiences

Digital Marketing Manager – Meamar El Mansour Real Estate

Developments ( Oct 2018 till now )

1. Social Media Strategist ( Facebook , Instagram , Twitter , YouTube )

2. Develop marketing campaigns across social media channels

3. Develop marketing campaigns across Google Ads (SEM & GDN) Google Analytics, other relevant sites.

4. Create and manage content marketing strategies. 5. Website content management ( word press ). 6. Search Engine Optimization ( SEO ). 7. Business Growth Hacking .

Business Development Manager / Digital Marketing supervisor -

Quadrant Middle East

(Mar 2017 to Oct 2018) :

1. Reporting to the Sales & Marketing Director.

2. Acquiring and managing key client accounts in the education industry.

3. Creating & managing a new digital platform for service comparison and ensuring the best user experience and customer service.

4. Locating or proposes potential business deals by contacting potential partners, discovering and exploring opportunities.

5. Closing new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations.

6. Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.

7. Leading efforts to establish and retain business growth opportunities.

8. Primarily obtaining new clients and fostering business relationships to increase revenue from sales.

9. Starting from Sep 2018 , took the digital marketing responsibilities for the whole platform including all sectors .

Assistant Director at Berlitz Egypt : Jan 2016 till Feb 2017 Daily:

Coaching & directing employees to achieve the required results.

Meet Clients and solve their problems.

Train new hires and supervise them

Responsible for all daily cash transactions in the center:

Issue and audit cash receipts and make sure it matches the system

Providing refunds to clients upon approval from the CD

Supervise employee’s punctuality and attire.

Check e-mails and respond in a timely manner with a maximum of 48 Hrs.

Review CSR performance

Supervise the setting & communicating of the critical center plans:

Sales activities

Follow up on daily tasks progress

Weekly:

1. Conduct weekly review meetings with the C.S.R to review objectives versus actual results

2. Supervise the implementation of the follow-up calls task after sales visits

3. Plan petty cash expenditure

Monthly:

1. Conduct 2nd counseling/sales visits as per schedule.

2. Attend monthly instructors’ meetings.

3. Supervises the timely & accurate delivery of the salaries.

4. Supervises monthly objectives that are set to the Sales Representative /

C.S.R.

5. Issue the Material insurance report every month

6. Supervise the opening of new classes every round

7. Supervises the setting & communicating of the critical center plans:

Instructors schedules

Shifts schedules.

Requisitions (stationary / material / instructors)

Quarterly:

1. Assist in modifying the annual training schedule

2. Ensure classes open in a timely manner to better utilize the instructors (Acc. to availability)

Annually:

1. Help in creating the Classes schedules in coordination with the Language Center Director (Annual plan)

2. Conduct annual appraisals for direct subordinates (CSR), and follows-up on

the implementation of the rest of the center team members in coordination

with the Language Center Director

Non regular tasks:

1. Conduct Sales interviews when needed.

2. Strategic meetings to shift directions or change relevant policies or processes when needed.

3. Hiring new team members in different specialties .

- Sales Executive at Berlitz language Centers (technical\operation):

Jan 2012 until Dec 2015

Technical: - Testing unit specialist

- Conducting late exams

- setting Learning programs for clients to achieve their

target level of proficiency

- teaching for private clients

- location back up instructor (emergency only)

Operations: - Sales Presentations

- Follow up activities

- Handling new clients’ problems

- Analyzing market inquiries

- Setting Sales plans for the month – Q - Year target

- Setting new packages and plans to fit the market

inquiries

English Language instructor & soft skills trainer at Berlitz Egypt

December 2010:

o EDU Egypt program for universities (Helwan

University)

o Individuals’ classes (language centers)

o Private classes (language centers)

o Soft skills workshops (sales, marketing, and

customer service)

o Arabic classes for foreigners

o Corporate division …. key clients:

-Assalaam International Hospital

-NLS supervision

-DANONE

-Alfi foundation

- Visiting Instructor Egyptian Armed Forces (English

Military Course): Military institutes in Cairo.

- Units (Apr 2008 – Nov 2010):

o Military Medical Institute

o Logistics Institute

o Arms and Ammunition Institute

o Chemical Warfare Institute

o Artillery Institute

o Infantry Institute

o Electronic Warfare Institute

o Vehicles Institute.

Achievements :

- In 2012, participated in putting the new material for the start-up

English learners – Berlitz English Start-Up Book .

- In 2012, managed to market a new educational program

opening a new business with university students getting 150000 LE

to the company within six weeks

- In 2014, kept the branch sales ranked #1 among all branches <

target achieved – satisfied clients > with the highest conversion

ratio along 2014

- In 2015, managed a mission of customer retention when a sub-

contract franchise director violated the contract and tried to get

away with the clients misled with wrong information that the

brand is leaving Egypt and hunt them to enroll in his new private

business.

- In Sep 2016 opened a new channel of revenue generation

after arranging it with the corporate division so as not to make

any conflict making staff benefit deals with many companies

around the branch’s community ( Maadi ) arranging business

meetings with the decision makers at these companies .

- In Dec 2016 , managed to make Berlitz Egypt is the provider of

the Business English Training with a NLS company along 2017 .

-In 2017 and through 2018, establishing the whole online platform

for education sector on www.qarenhom.com with all its fields

and user experience from A to Z adding to the signing contracts

with more than 55 organizations including the big names in the

market.

- In 2018 - 2019 , MNS Group ( Meamar El Mansour Real Estate

Developer ):

Established an insource team for the digital marketing and

optimizing the cost by 30% and 50% qualification increase .

Certificates

License of Arts & Education – English department

Helwan University – Faculty of Education – Class 2007

Grade (Very Good).

Post-graduation studies: pre-masters diploma in designing curriculums &

educational programs and teaching methods, Helwan university , faculty

of education (July 2011).

MBA - Major (Marketing) / Al-Azhar University Dec 2015 – May 2017 .

Google Ads Fundamentals / Google Inc. – June 2018 .

Growing Business on Facebook / Facebook Blueprints – Sep 2018 .

Google Analytics Beginners / Google Inc. – Oct 2018 .

Skills :

Computer Skills:

PC Applications: Windows, MS Office , CRM ,Adobe Photoshop ,Adobe

Light-room .

Market Analysis , online marketing , Marketing & Sales Skills .

Business development skills .

Training & Development skills .

Language Skills:

Arabic: Mother Tongue

English: Fluent in both written and spoken language

French: a little bit

Writing Skills:

Creative writing, translating, compiling and editing, summarizing, reviewing,

and reporting.

Certificates

MBA (Major Marketing)

Achievements

1- Diamond Cover Paint Protection Film :

Startup company, launched in Jan 2018 . I am managing

the whole digital marketing business from A to Z starting from

the brand design, Facebook content , campaigns design to

the lead generation process . below are some screenshots

for the results with the best optimized performance .

2- Qarenhom.com :

As a business development manager and digital marketing manager I

have added many business values to the brand :

- Signing over 55 contracts with big companies in the

market to enlarge the scale of business

- Optimizing the ads performance (starting mid Sep

2018) in the fields of education and travel

- Optimizing the digital performance to get the best

value for money.

- Starting Loyalty Program and solution to own clients

(new and current )

Added partners to Qarenhom

3- Older Achievements

- In 2012, participated in putting the new material for the start-up English

learners – Berlitz English Start-Up Book .

- In 2012, managed to market a new educational program opening a

new business with university students getting 150000 LE to the company

within six weeks

- In 2014, kept the branch sales ranked #1 among all branches < target

achieved – satisfied clients > with the highest conversion ratio along 2014

- In 2015, managed a mission of customer retention when a sub-contract

franchise director violated the contract and tried to get away with the

clients misled with wrong information that the brand is leaving Egypt and

hunt them to enroll in his new private business.

- In Sep 2016 opened a new channel of revenue generation after

arranging it with the corporate division so as not to make any conflict

making staff benefit deals with many companies around the branch’s

community ( Maadi ) arranging business meetings with the decision

makers at these companies .

- In Dec 2016 , managed to make Berlitz Egypt is the provider of the

Business English Training with a NLS company along 2017 .