Hawaii Pacific GIS Conference 2012: GIS for Utilities II - Benefits of a GIS System Supporting Field...
-
Upload
hawaii-geographic-information-coordinating-council -
Category
Technology
-
view
324 -
download
1
Transcript of Hawaii Pacific GIS Conference 2012: GIS for Utilities II - Benefits of a GIS System Supporting Field...
The Benefits of a GIS System
supporting Field Automation for
Utilities
Rod O’Strand
Utilities Account Manager -Esri
GIS is used across all Patterns of Business Behavior
Asset
Management
A Complete Integrated System
Planning &
Analysis
Field
Mobility
Operational
Awareness
Constituent
Engagement
Transform Data
Into Actionable
Information
Collect, Organize,
& Exchange Data
Get Information
Into and Out of
the Field
Disseminate
Information Where
and When it is
Needed
Get Feedback and
Make Informed
Decisions
GIS Deployment
Common Characteristics
GIS is used across all Patterns of Business Behavior
Asset
Management
A Complete Integrated System
Planning &
Analysis
Field
Mobility
Operational
Awareness
Constituent
Engagement
Transform Data
Into Actionable
Information
Collect, Organize,
& Exchange Data
Get Information
Into and Out of
the Field
Disseminate
Information Where
and When it is
Needed
Get Feedback and
Make Informed
Decisions
Field Automation Focus
Common Characteristics
Mobile Workforce Profile
Location based activities
• Construction
• Routine Maintenance
• Inspections
• Repair
• Staking (Marking) locations
• Customer Service
• Disaster preparation and responds
• Marketing new business opportunities
• Others.....
Affected Business Systems / Departments
System to system coordination
• Asset Management
• Finance
• Inventory
• Customers
• Subcontracting
• Planning
• Operations
• Emergency Response
• Others.....
Business
Partner
Designing
& Planning
Organizational
Data
Business Workflows
• AsBuilt / Mapping
• Staking / Design
• Asset Management
• Land Management
• Network Analysis
• Economic Development
• Environmental
• Mobile / Field Solutions
• Operations / Maintenance & Inspections
• Vegetation Management
• One Call / Locates
• Joint Use Tracking
• Routing / Logistics
Business Systems Integration
• Customer Information Systems
• Engineering Analysis
• Outage Management
• Work Management
• Document Management
• Finance & Accounting
Potential Recipients
Impacted workgroups
Field Workforce _ without automation
What have we created
• Individual and none standard data formats
• Tabular and Graphic information
• Digital and paper source inputs
• Data accuracy gaps
• Inconsistent or redundant information
• Mutable updating / posts back procedures
• Data transfer / handoff logistics
• Others…..
Related Effects
Cause and effect
• Multi department participation (data gathering)
• Creating mutable processing channels
• Call or drive back time for verification
• Dependency on work crew knowledge
• Troublesome updating post back processing
• Complicated crew training requirements
• Others…..
Many Forces Are Converging
Enabling a Pervasive Geospatial Platform
. . . Creating greater consciousness and collaboration
Mobile Technology Trends
Usage of maps continues to increase
New market potential
Internet / Cloud
GPS
Shared Infrastructure…
More Collaborative…
More Integrative…
More Real-time…
Easier, More Fun and Productive . . .
. . . Providing a Framework for More Efficient Organizations
GIS Mobile Field Automation
These trends will change how we work
Business Drives
Why is this so important?
• Provide a reliable and cost-effective product
• Supports a profitable sustainable business
• Improve customer and public relationships
• Creates meaningful workplace
• Promotes a safer and more productive environment
• Improve overall service efficiency & effectiveness
• Others….
Return-On-Investment (ROI) Methodology
Overview of the ROI methodology…..
1. Prepare for ROI Project
2. Identify Business Opportunities
3. Prioritize Business Opportunities
4. Construct GIS Program
5. Define Project Control
6. Specify and Cost GIS Projects
7. Estimate Benefits
8. Create Benefits Roadmap
9. Calculate Financial Metrics
10. Build and Present Report
Planning &
Investigation
Program
Definition
Business
Analysis
Reporting
Asset Management – Solution Map
Problem Cause of Problem
Negative Business Impact
How We Solve The Problem
Positive Business Outcome
Problem Solution
• Difficulty to
access
comprehensive
information about
assets to enable
accurate and
timely decisions
• Lack of good
record keeping
tools &
processes
• Lack of
centralized data
management
• Disparate Asset
information
sources • Paper
• Cad
• Access/Excel
• Loosing
Institutional
knowledge
• Aging
infrastructure
• Unexpected
equipment failure
• Increased labor
costs researching
& accessing data
• Inability to make
timely decisions
• Risk in Capital
Improvement
Planning
• Variability in
O&M expenses
• Processes to
migrate legacy
data to enterprise
asset
management
environment
• Solutions with
cascading
benefits for: • Executives • Managers • Planners • Customer
Service Reps • O&M Field
Crews
• Reduce risk of
unexplained
failure
• Provide facility
maintenance
planning
• Reduce time to
make operational
decisions
• Visibility into
corporate assets
ROI _Areas to Consider
Labor is the largest controllable cost
• Map Book Creation, updating, distribution
• Preparation and travel time
• Fleet operational cost
• Outsourcing cost (vendor and management)
• Reporting
• Safety
• Emergency responds time
• Asset accounting (inventory, operational, retired) timeline
• Others….