Hatem Shammout

raining Development

Address:

Amman, Jordan

Professional Summary

Professional Data Management Analyst who is fluent in data trends

and able to manage large databases of information. Adept at utilizing computer

productivity software gathering data from multiple sources and working with

management to develop helpful reports. Specializes in developing reports on

financial and data trends as well as delivering data for large projects.

Extensive knowledge of data collection and analysis techniques to identify the

potential impacts and outcomes from different strategies. Is able to make

recommendations for relevant training and learning opportunities to improve the

process. Can communicate and deliver reports to senior management at various

stages and is extremely competent in the use of ICT and all MS Office

applications. Works well as a team, receiving and sharing information every step

of the way. Now searching for a new opportunity to develop career with an

expanding company.

Designing and implementing both windows applications and web applications to

store and to analyzing the data gathering.

Personal Information

Birth Date: 7 June 1978

Gender: Male

Nationality: Jordanian

Residence Location: Amman, Jordan

Marital Status: Married

Professional Experience

Feb 2019 - Present Data Collection and Database Management Officer

IBTCI - USAID

Jordan, Yemen

Manage all significant and relevant data required by USAID/Yemen

in order to inform annual reports and communications documents.

Provide quantitative results that will feed into analysis, evaluations, and performance monitoring and other tasks.

Develop recommendations and an action plan to design a database to meet USAID s needs.

Work closely with Project team to identify data needs and solutions.

Provide ongoing management, tracking, and analyzing data, and

provide the Chief of Party with specialized quality control and data analyses for reports for the USAID/Yemen mission.

Oversee data verification and validation of all data managed by YMEPII.

Provide leadership in YMEPII s data management responsibilities, including serving as the field-based point of contact with any database related subcontractors or consultants.

Lead the conceptualization and/or design of data collection and analysis efforts, including designing methodologies, data collection tools, and data analysis plans.

Participate in the production and quality control of assessments, data, analytical reports, and evaluations.

Oct 2018 – Jan 2019 EMIS Consultant “Education Management System”

UNESCO

Amman, Jordan

Facilitate discussions, meetings, and workshops with the MoE

stakeholders throughout the implementation of the project, in order to fully and accurately capture the MoE’s current situation, requirements, challenges, suggestions, priorities and needed support in relation to the integration of the updated Facility Management Model into the EMIS and Web GIS.

Assess the EMIS and WebGIS capabilities in relation to the accommodation of the updated Facility Management Model, by analyzing the following:

o Automatic data collection forms. o Quality of collected data. o Data collection progress & coverage. o Required customization of the EMIS/WebGIS tools. o Indicators development.

Provide technical advice and contributions to UNESCO and MoE stakeholders in regards to the automation of the Facility Management Model tools and procedures.

Prepare the technical specifications for a list of relevant education indicators to be automated by the new EMIS software developer and implemented in the new EMIS reporting tools or WebGIS tool.

Aug 2018 – Oct 2018

PMIS Consultant “Performance Management System”

Palladium - USAID

Amman, Jordan

Development and implementation of PMIS on Ministry of Health

website.

Produce reliable data from a single source so that everyone in the ministry of health can speak the same language.

Produce relevant data that buy-in from the whole team.

Enable the users of effective data compression for getting valuable insight.

Provide interactive unified data collection forms tool by building a website inside MOH; to reduce poor quality or inconsistent data.

Generate trends and benchmark features to keep staff engaged and motivated.

Develop, implement, and maintain change control and testing processes for modification to databases.

Apr 2018 – June 2018

Project Closed

Information Management Manager – MEAL

IRC “International Rescue Committee

Syria Country Program

Amman, Jordan

Develop and support in managing the IRC’s information

management systems, platforms and databases for the Health, Protection and ERD units.

Support Livelihoods Program to implement and run Labor Market project in south and north Syria.

Support programs to operate in line with IRC’s Monitoring for Action core standards related to information management and data quality.

Maintain an active and updated indicator matrix on the global IRC’s platform (COMET) that outlines at minimum the key indicators with it disaggregation requirements for all sectors.

Ensure that all program data collected including beneficiary numbers and progress against indicators is protected, accessible, accurate, and reliable.

Support the sector IM managers to analyse quantitative and qualitative data collected by inside Syria teams.

Work closely with Coordinators and Managers in the development of integrated IM strategy.

Develop guidelines regarding information management, ensuring data security and protections are in place and in line with IRC global policies and donor requirements.

Ensure monitoring tools are implemented correctly and in a timely manner by sector staff.

Build the capacity of program and partners’ staff in relevant technical and management competencies.

Note: Due the crisis in Syria, the program was closed.

Feb 2017 – Apr 2018 Data Management Specialist

Eastern Mediterranean Public Health Network “EMPHNET /

GHD”

Amman, Jordan

developing mobile apps “Survey for data, EPInfo”, web-

based applications, and use technology that apply to

public health area and field epidemiology. By integrating

the capabilities of available technology and software’s

with EMPHNET needs and functions.

Designing software modules and other applications for use of EMPHNET projects, including the development of instruction manuals, data capture guidelines, and standard operating procedures, achieving results such as:

o Development of database systems, specific software

programmes or applications for diverse data

management purposes, e.g. monitoring programme

indicators and information processing for various

scenarios, monitoring disease trends, quality control

activities…etc.

Execute full lifecycle software development, produce software specifications, and training manuals for end users.

Work to strengthen EMPHNET role in Information and Communications Technology (ICT), by providing technology driven tools and solutions, that can support EMPHNET implanted projects and technical areas.

Conducting training activities in the usage of databases, systems and related applications, achieving results through designing, planning, and implementing workshops.

Offering the comprehensive database systems and tools to be used for decision-making and improving reaction to outbreaks or other disease threats.

Assist to improving EMPHNET’s document management system by adding reporting services, and business automation processes.

June 2013 – May 2014

May 2014 – Jan 2017

Information Specialist – M&E

Norwegian Refugee Council "NRC"

Amman, Jordan

Manages data; prepares and maintains data files for

research and planning efforts; conducts statistical

analyses in support of department's planning and

development efforts; performs programming related

activities; writes applications that assist with office

management and department functions.

Designs, develops, and oversees completion of

standardized operational, management, reports, and

educational surveys; maintains financial spreadsheets.

Train Youth and education staff member about using

Advanced excel tools to perform the standard M&E

Reports.

Performs special projects and other duties as assigned.

Technical ICT Officer - ICT

Norwegian Refugee Council "NRC"

Amman, Jordan

Supports the development and roll out of local SoPs,

systems and procedures, which are in line with the

Global NRC ICT policies and procedures.

Provides user training in the use of common business

applications, and training staff in using NRC ICT

systems.

Formulate techniques for quality data collection to

ensure adequacy, accuracy and legitimacy of data using

Data base, DBMS with SQL server

Devise and implement efficient and secure procedures

for data handling and analysis with attention to all

technical aspects

Monitor and analyze information and data systems and

evaluate their performance to discover ways of

enhancing them (new technologies, upgrades etc.)

Maintains systems including general computer support,

upgrades, software development and deployment,

software installations, license management, network and

printer support, deployment of equipment, manage

inventories and end user support.

Develops troubleshooting guides and guidelines for NRC

Jordan staff in common ICT related issues/complaints.

Manages documents and filing systems within NRC

Jordan and ensuring that all relevant staff members are

sufficiently trained and utilizing the relevant systems

effectively.

Provides technical assistance in the procurement of ICT

goods and services.

Monitors and reports ICT expenses and assist with the

preparation of operating budgets based on estimated

and actual expenditures for ICT systems and support

needs.

PCM, PMD and Advanced Excel Trainer Lead.

March 2002 - Present:

Training Manager

COMPUTEACH International Center

Amman, Jordan

Designed and developed training and development

programs based on both the organization’s \ Companies

and the individual's needs.

Managing the costs of planned programs and kept within

budgets.

Worked in a team to produce programs that were

satisfactory to all relevant parties.

Developed effective induction programs.

Conducted appraisals.

Devised individual learning plans.

Produced training materials for in-house courses.

Assisted in managing the delivery of training and

development programs.

Evaluated training and development programs.

Assisting trainers to solve specific training problems,

both on a one-to-one basis and in groups.

June 2008 - 2013: IT Coordinator

The International School of Chouiefat “SABIS”

Amman - Queen Alia airport str., Jordan

Plan, organize, direct, control and evaluate the

operations of information systems and electronic data

processing (EDP)

Develop and implement policies and procedures for

electronic data processing and computer systems

operations and development

Hire and manage information systems personnel and

contractors to design, develop, implement, operate and

administer computer and telecommunications software,

networks and information systems

Develop software solutions in a team environment,

which may require development within any tier of the

software solution, using current industry and

development best practices and methods using CS5 and

Framework 2.0, 3.0 “VB.net” and SQL server.

June 2006 - June 2008:

IT Coordinator & Training manager

MODERN AMERICAN SCHOOL

Jordan - Amman - 7th circle, Jordan Conduct and supervise training and development

programs for Teachers.

Plan, organize, and direct a wide range of training

activities.

Trainers conduct orientation sessions and arrange on-

the-job training for new employees.

Install and configure all software and hardware within

the New U As well as new systems.

Troubleshoot all technological issues including printers,

fax machines, electrical and network infrastructure,

application software, system software, server, layout,

editorial and advertising computers.

Remain on call at all times to assist any staff members

in need of Tech support as well as verifying the server is

correctly functioning

7. ICDL Test Center

8. ICDL Supervisor

July 2004 - June 2006: Head Of Computer Department

Amman Baptist School

Al-Rabiah, Jordan Directs the development, compilation, maintenance, and

documentation of computer monitor systems, vendor-

supplied packaged programs, macros, utilities, data

communications programs, and other highly technical

programs.

Evaluates, reviews, and approves requests for

information systems hardware, software or services

Provides guidance to the systems, programming, and

operation staff in the solution of hardware/software

related problems

Develops cost estimates, human resource requirements,

work plans, time schedules, and makes work

assignments to meet objectives

August 2002 - August

2003:

Computer Manager & Teacher

Al - Orouba Secondary Schools

Amman, Jordan 1. IT Administrator

2. Network Administrator

3. Computer Teacher

4. Labs Supervisor

Education

January 2001: Al - Zaytoonah Private University, Amman, Jordan

Bachelor's degree - Computer Science

Skills

Project Management “PMP”

MS-Project 2010,2013

Advanced Excel “MOS”

VB.net 2012 with ADO.net – SQL Server

ASP.net 2012 with ADO.net – SQL Server

Visual Studio.net 2008,2012

Languages

Language Skill Level

English Expert

Arabic Expert

Letter of Experience

1. Training Manager – Computeach International

Center, 2002 – Present

a. Assess employees’ skills, talents,

performance and productivity and prepare

written evaluations with advice for

improvement

b. Research new training materials and

supplies that might enhance our training

procedures and provide value to our

employees

c. Identify future training needs and create

curriculum to facilitate that training

d. Search for gaps in training material or

content that should be filled to ensure

safety and productivity among staff

members

e. Review training records periodically (or as

needed) and evaluates staff’ training

requirements.

f. Review training materials from a variety of

vendors and select materials with

appropriate content

g. Providing the following Training programs

for various Companies and NGO’s:

i. Advanced Excel

ii. Data management

iii. Web Development using ASP.Net

iv. Risk Management

v. PMP

vi. MS-Project 2010, 2013

vii. Windows Application Using .Net and

ADO

viii. Dashboards Using Excel, Power BI

2. Information Specialist – NRC , 2013 - 2017

a. Working with NRC especially for youth and

education programs to implement “M&E”

log frame, this mission includes preparing

the following data collection tools

i. Prepare assessments and surveys for

Syrian refugees to get know about

their skills and level of education

they have in order to justify the

education level they need to

continue their education.

ii. Implementing offline data collection

tools “Advanced excel Marcos” for

student’s attendance, teacher

attendance and community

mobilizers performance; to

implement a dynamic dashboard for

SMT “senior management team” to

get know about the performance of

the program per gender, per age,

per class and per results

iii. Implement pretest and posttest

KPI’s.

iv. Prepare a quarter report for

discussing the result and the

performance for each cohort.

v. Setting with UNICEF to implement

the main KPI’s to run youth

programs for in Syrian Camps

vi. Implement 3 youth programs:

Computer skills, Office management

and laptop maintenance; including

outlines, handbooks and official

exams.

vii. Also, prepare data collection tools

using Database and excel to store

attendance, marks, pretest and

posttest, teacher attendance.

viii. Implement a ticketing system for

whole NRC staff to record their

helpdesk needs for laptops and

networks using open source

framework.

ix. Prepare monthly reports for SMT to

known about the main issues for

NRC staff in order to conduct a

training session to improve their

skills using Advanced Excel,

Performance management, Data

base Management system.

b. Achievements

i. Implement Youth Program

ii. Implement helpdesk system

iii. Implement HRMS tool using visual

studio.net

iv. Implement ICT training program for

whole NRC staff; including PCM,

PDM, Advanced excel, MS-Access.

3. Data management Specialist – GHD, 2017 – 2018

a. Working with Global Health Development as

a data management to developing mobile

apps “Survey for data, EPInfo”, web- based

applications, and use technology that apply

to public health area and field

epidemiology. By integrating, the

capabilities of available technology and

software’s with EMPHNET needs and

functions to convert their KPI’s to a dynamic

tool

i. Tracking all GHD program indicators

by going overall objectives to make

sure they will achieve the outcomes.

ii. Creating online data collection tools

using MS-SharePoint to access all

data stored, track and validate these

data to implement a monthly

dashboard for SMT.

iii. Provides user training in the use of

common business applications, and

training staff in using ICT systems

iv. Devise and implement efficient and

secure procedures for data handling

and analysis with attention to all

technical aspects by creating roles in

Share point

v. Development of database

systems using SQL server DBMS

link with Share point, specific

software programmes or

applications for diverse data

management purposes, e.g.

monitoring programme

indicators and information

processing for various scenarios,

monitoring disease trends,

quality control activities…etc.

vi. Implement Data collection tools for

“Iraq Cold Chain” project; including

building a web application using

ASP.net attached with SQL server

database to store all Records needs

to visualize through main dashboard

on home page, design mobile

collection tool using Survey for data

framework for surveys and

questionaries’ and build web server

in Iraq MoH to store the result

dynamically.

vii. Train Iraq MoH about how to use

this tool by implementing a user

manual and training session.

b. Achievements

i. Iraq Cold Chain Web site approved

for 5 years by WHO and UNICEF

ii. Building business process framework

with third party company

iii. Designing software modules and

other applications like Power BI,

DBMS for use of EMPHNET projects,

including the development of

instruction manuals, data capture

guidelines, and standard operating

procedures

4. Information Management Manager – IRC, 2018

a. Develop and support in managing the

IRC’s information management systems,

platforms and databases for the Health,

Protection and ERD units.

i. Design Livelihood data collection

pool to store seven surveys and

assessment, by Develop a user-

friendly, database (that operates

both online and offline) to meet the

needs of IRC in identifying and

matching organizations/companies

that are particularly interested in the

recruitment, hiring, and training.

Note: the project closed due to

crises happen in Syria.

5. Performance Management Consultant – USAID,

2018

a. Development and implementation of PMIS on Ministry of Health website.

b. Produce reliable data from a single source so that everyone in the ministry of health can speak the same language.

c. Produce relevant data that buy-in from the whole team.

d. Enable the users of effective data compression for getting valuable insight.

e. Provide interactive unified data collection forms tool by building a website inside MOH; to reduce poor quality or inconsistent data.

f. Generate trends and benchmark features to keep staff engaged and motivated.

6. National Technical Expert “Consultant” -

UNESCO, 2018

a. Provide technical assistance for the

integration of the Facility Management

Model into the EMIS with capacity for

the future spatial visualization in Web

GIS.

b. Improve school infrastructure, with a

specific near-term objective to develop

a hands-on Facility Management (FM)

model customized for public schools in

Jordan.

c. integrate the updated Facility

Management Model into the EMIS (with

a future development of spatial

visualization in Web GIS

d. Build the capacity of the relevant national

level MoE staff within central ministry and

field directorate level, on implementing the

Facility Management model using the EMIS

and/or GIS, including the data entry,

maintenance workflows, reporting and

visualizations.