Harvestech intro

Your IT Solution’s Partner

Company Profile

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Harvestech Business Management Solutions is an IT consulting, outsourcing, staffing, services and a wide range of information technology solutions provider, which started its business in Khobar, Kingdom of Saudi Arabia in 2010.

Harvestech Business Management Solutions success is founded on the values of high quality work performed by specialized people.

We employ a comprehensive set of tools and skills to achieve the purpose and the goal of every customer business.

Harvestech Business Management Solutions have five Partners from several countries working side by side to provide the best and the latest technologies to our customer.

1.1 Who We Are

Company Introduction

Experience has only confirmed what we already knew: that the key to increasing the chances of success on IT projects is to look after and get the most out of people, processes, and products. This is what we believe in most:

1.3 Company Core Values

Our mission is to deliver the best possible reliable services and software solutions to help our clients improve IT efficiency and maximize them organization bottom line.

1.2 Our Mission

Sometimes we may need to adjust our technologies. Other times, we’ll need to bring new people in.

At all times we will look for ways to become even better at what we do and we will never change our vision: to make our customers happy, and help them live a better life.

With respect and passion for the projects we develop, we keep creating perspectives from which to be appreciated by our customers and partners.

Clear methodologies Communication Specialization

Meeting the deadlines Transparency Client’s satisfaction

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1.4 How we work

In order to present you our working methods and the reasons for choosing each approach we have to enumerate the very important things and values that we believe in, trust and respect:

Although we consider ourselves a dynamic company, capable to evolve and respond to any new challenges of the IT market, we also believe in creating, maintaining and improving clear ways to achieve the company goals. From this point of view we have implemented here a dynamic and evolving set of methodologies on which we base all our activities on and try to apply in every aspect of our daily work

1.4.1 Internal methodologies

People. Find people who know the product and can work in the process. Keep investing in knowledge transfer and staff training, and the value of the company will keep growing, too.

Process. Manageable and transparent processes represent the foundation of long term win-win partnerships with our customers.

Project. Promote the latest software development technologies. Help customers use them. Encourage customer involvement at all development stages.

Product. Always keep the product in focus. Respond in a rapid and flexible manner to customer requests.

Based on these methodologies which are tailored to fit the Harvestech business challenges, our development process covers the lifecycle of a solution from project kick-off through to live deployment.

Our development process allows us to create and maintain software solutions iteratively within predictable budgets and schedules, due to our progressive understanding of the requirements and the business settings of our customers.

Handling project requirements Project planning Performed project analysis

Implementation phase Quality assurance Delivery and Acceptance

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1.4.2 Specialization and Company Roles

Another very important value for our company that help us great to achieve company’s excellent results is specialization. We believe that one of our strengths is the unity and commitment of our team. Each member of Harvestech team is a very good specialist in one of the very important fields of software development:

Together we all work to achieve and fulfill client’s expectations and provide solid work and excellent quality.

Design Development

Project Management Quality Assurance

1.4.3 Communication with our Clients

We consider communication process with our clients, one of the most important aspects of our work, treating this with the same respect as software development process for example.

Our methodology makes us to allocate a project manager for each Harvectech client’s project. This person will be in charge (from Harvestech side) with all the communication between us and our client, along with all project and tasks understanding communicated by our client.

The project manager will be the interface between the Harvestech developers and the client..

Our development process allows us to create and maintain software solutions iteratively within predictable budgets and schedules, due to our progressive understanding of the requirements and the business settings of our customers. This approach leads to a flexible process, based on the following phases and milestones: Envision - Core team organized; Vision and scope drafted.

Plan - Technology validation; Functional specification agreed; Master plan agreed; Master schedule agreed; Development and test environment set up.

Build - Proof of concept complete; Internal build “n” complete; Internal build “n+1” complete.

Stabilize - Bug convergence; Zero bug bounce; Release candidates; Pre-production test complete; User acceptance testing complete; Pilot complete.

Deploy - Core components deployed; Site deployments complete; Deployment stable.

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Here are the standard communications channels that we like to keep with our clients:

Regular conference calls (over Skype or phone).

Usually we hold weekly conferences at same time of the week with each of our clients. During these conferences we expect to review last’s week activity and discuss some overview items regarding the next one. Even more often conferences can be scheduled at any time with the clients.

Usage of Mantis System (Request Tracking System)

actually used by Harvestech). Each client project will have an entry in our system, which will hold all established points for that project. Our tracking system permits quickly tracing and monitoring any clients request and status. Each person related with that project (from our side or from client side) is getting a user and password in our system, which will allow any of the following actions:

A. Report Items B. Track status for existent ones C. Analyze D. Add notes or explanations E. Change status for any registered point

Emails

our clients can send us with any opportunity or circumstance, emails regarding any aspect of projects. Our rule is to respond back within less than 24 hours to any email. That means maybe not solving the request from that email, but at least clearly explaining within our response email, what we intend to do and how we schedule the request solving.


1.4.4 Teamwork

For us, effective teamwork has always been the recipe for success.

The structure of each team is dictated either by overall company needs (e.g. testing and technical documentation teams), or by the specific needs of each project (i.e. project teams).

The most important outcome is that projects are set up with maximum speed and resources are assigned flexibly, thus avoiding bottlenecks when changes need to be implemented. The same person may play more than one role within the same project team, or may be involved in more projects at the same time. This way, there is always the opportunity to improve and acquire new skills, and nobody is missing out on the fun.

Transparency and client information – due to our mutual agreed estimations between us and our client and due to respect for project planning and client’s information.

1.4.4 Benefits

To justify all the above aspects and considerations we will have to answer who and how benefits of our exposed and trusted values. While it is very easy to answer that the ones who benefits are Our clients Harvestech itself we will try to present and explain the reasons for benefits.

Quality work provided – due to our specialized people.

Work provided on time and client’s deadlines fulfilled – due to our clear planning and good communication.

Costs efficiency – due to our proven methodologies we can control and obtain rationalized costs which allow us to provide good and competitive rates for our clients.

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G e n e r a l M a n a g e r

Sales

Hospitality

Marketing Key Account

Mgt Finance Consultancy

Project’s & Support

Retail Automation

Industry Manufacturing Web Solutions

Implementation Hand Holding Training Support

Hardware’s Software's

Development Testing

Service’s


1.5 Organization chart


Our services are all related with various fields of the IT industry. We have the expertise and strengths in the following fields:

1.6 Our Services

1.6.1 IT Consulting Related Services

When you choose our IT consulting services, we help enhance your business performance and efficiency through:

An advisory approach focused on your need Technology consulting driven by unique capabilities and best

partnerships Specialized segmentation for optimal solution deployment

Our skilled consultants have a big-picture view of all of the factors — business, technological and organizational — that contribute to the successful commissioning of any business process. Our Keys to success include:

Up-to-date skills and deep experience from working with our customers´ technology, every day, over the long time

Managing the full lifecycle of IT systems – not just specific projects

Leveraging our domain experience in geographies and market segments, rather than general IT

→ Our IT Consulting Services include:

A. IT Assessment & Survey An information technology assessment is a comprehensive consulting engagement that focuses on accomplishing two primary objectives:

• Documentation of people, processes, assets and budgets Recommended corrections and primary areas of remediation

In order to achieve these objectives our consulting team focuses on the passive collection of information in the:

Staff & Organizational Structure

Process & Procedures

Architectural Diagrams

Telecommunications & Networking

Data Centers

Servers & Virtualization

Storage & Backup

Back Office & Line of Business Applications

Digital & Web Presence

Vendor Agreements & Contracts

Operational Performance

Service Levels: Response & Resolution


→PC Related Services:

HMI SCADA related custom development. PC Windows custom applications development. Web Services Development. Private label product development. Power/Gas Web sites development relating to your control

systems.

→Control System Related Services:

De-bottlenecking, throughput improvement of your control system.

If your control System vendor or integrator provided a system that has poor Performance, irregular or inconsistent output, PLC scan times are too long or quality of the product is suspect in any way, Harvestech is your ideal solution.

1.6.1 Automation Industry Related Services

PLC/DCS Logic development.

Converting DCS to PLC systems.

Documenting your current control system. If your control system vendor or integrator did not provide, not willing to provide adequate documentation, or provided incomplete, erroneous documentation or your documentation is lost, Harvestech is your solution.

Minimize Hardware & Software Vendors for Control Systems.

• Converting existing proprietary control systems to open systems.

→Other Services:

• Augmenting your existing product If you have an existing software product that needs to be beefed up with new Features or capability or needs performance enhancement steroid injections, or it was built on older, obsolete technology and it needs to be brought up to contemporary or a different technology, Harvestect is your one stop solution. Whether you have access to full source code or not, full documentation or not, have full development environment or not. Harvestect can help you in these most difficult challenging scenarios.

• Upgrading your existing product

• Special PC Hardware troubleshooting If you are using a special hardware (PC hardware, SBC, embedded PCs, I/O Device(s)) for your control systems needs and you are having any problem configuring it or getting desired performance from it in any shape, Harvestect would be your ideal solution.

• Custom Driver Development Harvestech excels in developing communication drivers of diverse kinds:


o Microsoft Windows • Desktop • Mobile • .NET Classes • OPC-UA, OPC-DA, OPC-A & E, OPC-HDC • Linux • PLC Resident

These drives can support 3 different types of physical interfaces:

o Ethernet (TCP/IP, UDP) o Serial (RS232, RS422, RS485) o Special Communication Cards (PCI, ISA bus)

Customized training & seminar.

Staff Augmentation Services.

Custom Driver Development.

Second opinion for services control systems Harvestech excels in providing a second opinion about your control system needs. If you are not 100% satisfied with the solution or proposal provided by your current vendor or integrator, you can be assured of our no obligation and free second opinion about any aspect of your application.

Hosted Solutions for Control Systems Harvestech also configures and deploys hosted solutions based on Microsoft Internet Explorer 7.0 or later or for Windows Server 2003 based desktops for your control, automation and monitoring needs. This can be accomplished on your servers or on Harvestech’s hosted server hardware and databases. The communications drivers and system infrastructure is already in place. All you need to do is provide us detail, of your specific project needs or we shall develop the plan working with you.

Technology Transfer Services

Harvestech can also be engaged by you for technology transfer services for

• Drivers • Control Systems • Other products and services

Our intention is to provide to you such solutions that you are contacting us for Harvestech products and services because you like or want to, not because you have to. After technology transfer service session, you shall depend on only the primary root supplier e.g. on Microsoft for Windows based products, or PLC hardware vendor of your choice.

Reverse Engineering Services Harvestech reverse engineering services group can help you figure out any of the following:

• Communication driver (RS232, 422, 485) • Communication driver (TCP/IP, UDP) • Control system software • Any PC software application

This may be necessitated due to your vendor’s going out of business, intentions to not support you or making unreasonable demands on you.

Victimized Customers : Recovery Services Harvestech can also be engaged by you to help you recover from difficult situations. E.g. if you feel a certain hardware, software vendor or system integration / system engineering company is holding you hostage or victimizing you, Harvestech can come to your rescue. Also, if a disaster strikes, affecting your critical operations, you can rely on Harvestech for recovery operations.

Legal Expert Witness Services

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Point of Sale (Touch & Scan) Touch and Scan POS are cashier friendly interfaces that makes faster checkout and cash control, yet records accurate and legible information

Inventory Management The more inventory you have, the more it costs. The more it costs, the less you earn.

Financial Management It is observed that 60% of retail business transaction comes from inventory activity such as Purchase, Purchase Return, Sale, Sale Returns etc. Our integrated system will automatically update necessary data into books of accounts. The balance 40% of your accounting information consists of transactions like receipt, payment, journal and contra vouchers.

Customer Relationship The overall goals are to nurture and retain existing customer and constantly get new one, entice former customers back into the fold, and reduce the costs of marketing. Your customers wants more choice. More recognition. More responsiveness. More real-time transactions. And of course a "loyalty card" that guarantees more (extra) benefits.

HR and Payroll Harvestech payroll helps you to record employee profile, attendance and calculate the pay and deductions. It covers wages and salaries, overtime, commission, bonuses, holiday pay, statutory payments and deduction against loan. It helps you pay your employees the correct amount on time, every time. You know what a dissatisfied employee means to the service-based retail industry. Demotivated and dissatisfied employees often lose focus from customer service.

Advance Retail Tools Order & Delivery Notes, Price List, Rate Contract and Import & Export Data (Excel, CSV, XML, PDF)

It is a well-known fact that globalization as well as increased local competition and difficult economic times are putting an enormous pressure on retailers to deliver more with less. Increasing customer expectations are also pushing retailers to revisit their business and IT strategy in order to reduce costs and increase customer value and loyalty. Harvestech’s approach is at the heart of this dilemma: offering simple solutions for complex retail challenges.

offering top retail expertise is at the forefront of our business strategy. Harvestech resources are skilled in all key areas of retail operations: supply chain, warehouse and distribution operations, store operations and finance. As your IT business partner, Harvestech not only provides guidance and insight, we also help you implement and support solutions that are vital for your organization, such as:

1.6.1 Retail Industry Related Services

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Scheme & Promotions Scheme and Promotion produce very pronounced effects to retail business. It is indisputable that Scheme and Promotion offer retail store a series of benefits which other forms of marketing communications cannot duplicate.

Retail Analytics A completely new approach for reports, designed from the ground-up – Our Solutions reports are ultimate tool for organizing and analyzing your business data. The report's main functionality is in its ability to summarize large amounts of information, and represent it in a register and cross-tabulated form. So, it is the best tool to create financial, stock and statistical reports. For instance, you can analyze sales during specific periods (years, quarterly intervals, months) for each customer or each product category, or you can create a report which will show the top 10 customers, by items purchased. Another example is a report that displays the most or least popular products.

E-mail and SMS Notifications

Chain Store Management You just need simple dial up or a broadband internet connection. No need to have fixed IP or leased lines. The smart client technology allows each location to work independently even if the internet connectivity is lost. Whenever the connectivity is stored it syncs the data automatically with head office.

Mobile and Web based Reporting Access reports from anywhere. Choose from various platforms. Use your own server and database

Services

IT consulting IT Process

Development Software’s

Development Business &

Process Analysis

Desktop APP Development

Website Maintenance

Web Portal Design

Web Programming

SEO

Project Management

Business Management

Solutions

E-Commerce

outsourcing

Ice cream Shop Food Court Coffee Shop Restaurant

Sweet Shop Bakery Grocery Store Super Market

Garment Manufacturing

Jewelry Manufacturing

Furniture Manufacturing

Apparel & Footwear

Flower Bouquet SPA/Salon Spare Parts Inventory

Hotel & Resorts

ERP/POS

.Net

SQ

L O

RA

CLE

Automation Industry

Solutions

HMI/SCADA Application

PAC/PLCs ERP MES

Terminal Automation Sys

Custody Transfer systems and Gas

Plants

Truck Rack Terminal

Hazardous waste processing

Plastic Blending systems

Tank Gauging

Transportation control

Large Rotating machines control

Discrete manufacturing

Electrical Transmission Sys

Power Generation Sys

Material Handling System

Food & Beverage systems control

And Many Others Systems….

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1.6 Business Scope


Think as an Enterprise, work as a Startup “

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Name | Ala’a Al-Marhoon E-mail | [email protected] Mobile | +966 54 77 30333

For more information's please Contact me

Harvestech intro

Technology

Transcript of Harvestech intro