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Harsha Khanna- Email me on Indeed: indeed.com/r/Harsha-Khanna/8371be8bb21c87fc

Profile at a glance

To secure a position that would enable me to broaden my current skills and to be involved in challengingassignments for satisfying my never ending quest for knowledge and solutions.

Dedicated, self-motivated and highly organized.

A fast learner with systematic approach, execution and interpersonal skills.

Willing to work as a key player in challenging environment and want to contribute all that I have towards the

goals of the organization.

Contributions/Achievements

1. Scored first position in the Banking-training test

2. Appreciated by the Client for the best solutions provided in the Helpdesk Support.

3. Appreciated by the new Team Mates for the best KT provided.

WORK EXPERIENCE

Passport Number - Bhopal, Madhya Pradesh - September 2004 to September 2007

Bhopal, NA

EDUCATION

Bachelor Of EngineeringStandard Xii / H.S.C.

ADDITIONAL INFORMATION

Technical SkillsSoftware COBOL, ORACLE 9i SQL and UNIX.

Tools Putty, Thin Client, Power Term, Mainframe Environment (SPUFI and DB2), Citrix and Teradata 13.0

SQL Assistant

Domain Experience

Have 4 years of experience in IT company and 2.5 years of experience in Banking Domain. Main area of

experience is in Application Support and Maintenance in the banking domain

Have experience in manual testing of all the functionality promoted to production by the team.

Hands on expertise with COBOL and implementation of various functionalities related to the Banking Domain

such as real time monitoring of the Bancs24 application and trouble-shooting miscellaneous issues related to

CLEARING, report availability in branches, RTGS, NEFT, REMITTANCES and other interfaces.

I have also worked in Panalpina project as a developer and solved the tasks on time.

Business DevelopmentWe analyzed the BRF (Business Request Form) provided by the client and then put the number of hours in

the change request and develop the code accordingly.

Project Experience Summary

Project Royal Bank Of Canada

Customer Royal Bank Of Canada

Period 6 months

Role Test Analyst

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Description

RBC is one of the largest branch and bank ATM network in Canada. RBC is one of the big Five banks in

Canada.

I am working with CPC-CA-DWE-MCA (Client Preference Choice -Client Agreement-Data Warehouse

Environment-Master Client Agreement) project.

Tools SQL Assistant Teradata 13.0, HPQC, Citrix, Soap Sonar

Skills Testing in Mainframe, Basic SQL query is required.

Responsibilities

To prepare the test requirement document from the RD (Requirement Document) or SRS (Software

Requirement Specification) of the project.

Co ordinated with the client and onsite team for the requirement.

To prepare the test cases from the requirement and technical document.

Upload the test cases in HPQC

Pass the test cases in HPQC

Logged Defects in HPQC

Have basic knowledge on Web services

Project Panalpina FOS Maintenance Off

Customer Panalpina

Period 1.4 year

Role Team Member

Description

Panalpina is a world leading Forwarding and Transportation Company focusing on intercontinental air freight

and sea freight services with unique innovative logistics solutions. Panalpina has more than 250 branches in

more than 50 countries. The 'FOS Support' project provides regular maintenance and small enhancements of

IT components used in FOS Application. The FOS Application provides support to Panalpina business team in

carrying out forwarding operations in Air Export, Air Import, Sea Export, Sea Import and Continent operations.

Skills Cobol and Unix

Responsibilities

Provided solutions to the tasks by doing changes in the existing code and met the SLA of the tasks on time.

Prepared a design document of change request and UTS (Unit Test Specification) and Task documents ofbug and CR.

Co ordinated with onsite team in case of urgent tasks.

Testing of the tasks on development servers and test servers.

Assist the team members in completing their tasks.

Project AXP-PHX-DEL-IDN-SDM 10-11

Customer American Express Travel Related Services

Period 2 months

Role Team Member

Description

IDN is an active and centralized repository which holds data from different AMEX application and vendors.

IDN provides a platform and robust environment so that AMEX can access data rapidly and easily, Also can

provide better service to their customer.Skills Basic SQL Commands and Unix

Responsibilities

Daily production job monitoring.

Take care of failed mainframe jobs and fix the failure.

Co-ordinated with Developer as well as business.

Used manage now and citrix to assign the issues.

Monitor the jobs on citrix engine.

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Project Hand Holding Support

Customer CENTRAL BANK OF INDIA

Period 2.5 years

Role Team Member

Description

It is one of the largest domestic projects in India, TCS is the Vendor and Systems Integrator for Development,

Customization, System Integration and Implementation of Core Banking Solution at CBI. The deployment is

aiming towards a high-performance, 24x7 banking facility powered by state-of-the-art "build a better world

around us". This comprehensive solution will enable the client CBI to provide a fully computerized Core Banking

Solution at approximately 3000+ branches across the country. It is an Application Support and maintenance

project for the Centralised Core Banking application B@ncs24.

Skills Cobol, Basic commands of SQL (Oracle 9i), Unix and FTP.

Responsibilities

Maintain and Support branches database and front-end application.

Good experience of manual testing on different functionalities pertaining to retail banking.

My contributions include supporting the branches, which were facing problem in firing transactions and

bringing branch to core for a newly migrated branch.

Handled several Customer issues and get a quick closure on the issue within the time lines which maintained

a good relation with the customer.

Looks after the salary file, clearing files uploaded by the branches.

Supported the branches if they have any problem in clearing cheques and drafts and issues regarding

remittances and RTGS.

In this project, I have handled the technical and functional support for the RTGS, Remittances, Clearing

module, managing the bank's functional helpdesk and backend technical issues. I have provided the

maintenance to the programs. It includes a number of COBOL batch and online programs as well as HTML

screens with Oracle as database and SQL as database query language. The B@NCS24 applications contains

other modules with which the module has to interface and interact, enabling integral functioning of the software.

Solved IR's with proper solution document and preparing Functional Specifications

Conducted meetings with the clients to gather their requirements and knowledge it to developers after

studying the feasibility study and projecting these reports to the senior management that would help them inunderstanding the requirement of the clients.

Created a smoother communication channel between the team and the client thus created a robust

methodology between both the team and hence playing an effective role of an analyst within the team.