Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.
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Transcript of Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.
![Page 1: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/1.jpg)
Harness the Power of Volunteers@ your library
Wednesday, March 10, 2010
Eureka! Leadership Webinar
![Page 2: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/2.jpg)
Who we are
Jamie FinleyRoseville Public Library
Kaye MooreSan Jose Public Library
Lia HernandezHuntington Beach Public Library
![Page 3: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/3.jpg)
Profiles of VolunteersThe trend: high-level volunteers
Who are they?
• Resume-builders
• Students
• Do-gooders!
• Community supporters
![Page 4: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/4.jpg)
• Online
• Active
• Passive
• Position titles matter
• Non-traditional volunteer arrangements
Recruiting
![Page 5: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/5.jpg)
Interviewing• Volunteers are NOT free labor• Look for a “good fit”• Allow time for self-evaluation• Give them a chance to say “no”• Professional level interviewing• Skill ≠ aptitude• The “ick” factor• Public perception of volunteers• Avoid the firing squad!• Going rogue
![Page 6: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/6.jpg)
Building a support network
• Training guides
• Best practices
• Volunteer agreements
• Facilitate networks
• Invest a staff member
![Page 7: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/7.jpg)
Reward & Retain• Traditional
• Non-traditional
• Ask them!
• Inclusion
• Shared decision making
![Page 8: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/8.jpg)
Sample Program
Computer coaches & mentors
How it works
Two different models:
First come, first served
Appointments
![Page 9: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/9.jpg)
Lessons from the Field
Take me to your leader
Volunteers as Program Coordinators
Select a “lead” volunteer early in the game
Encourage leaders to co-lead
![Page 10: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/10.jpg)
All aboard!Fear of volunteers as “replacements”
Volunteers can help the library expand its services in non-traditional ways
Relationships with volunteers help deepen connections with the community
![Page 11: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/11.jpg)
Evaluate. Evaluate. Evaluate.
Customer satisfaction forms
Volunteer surveys
Outcome measures
Evaluate statistics closely
![Page 12: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/12.jpg)
Last ThoughtsQuestions?
• http://www.library.ca.gov/lds/getinvolved.html • http://californialibraries.volunteermatch.org/
![Page 13: Harness the Power of Volunteers @ your library Wednesday, March 10, 2010 Eureka! Leadership Webinar.](https://reader035.fdocuments.us/reader035/viewer/2022062720/56649eff5503460f94c153fc/html5/thumbnails/13.jpg)
Thanks!
Jamie FinleyRoseville Public Library
Kaye MooreSan Jose Public Library
Lia HernandezHuntington Beach Public Library