Harley-Davidson Digital Strategy
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Transcript of Harley-Davidson Digital Strategy
By America, For By America, For AmericaAmerica
by Anna Walkerby Anna Walker
Our Dream CustomerOur Dream Customer
SEXSEX: Male: Male
AGEAGE: 25-54: 25-54EDUCATIONEDUCATION: : Some CollegeSome College
INCOMEINCOME:: 40K+40K+
The Plan The Plan For Our For Our BrandBrand‣Increase brand Increase brand awareness using awareness using various social media various social media sites.sites.
‣Create a Create a newnew loyal loyal base of consumers, base of consumers, while still appealing to while still appealing to the the existingexisting customer customer basebase
What’s The What’s The Big IdeaBig Idea??
We plan to run a digital We plan to run a digital campaign using the campaign using the slogan “slogan “By America, For By America, For AmericaAmerica””
This slogan will stay true This slogan will stay true to the idea that Harley-to the idea that Harley-Davidson is the Davidson is the mechanical embodiment mechanical embodiment of the american dream. of the american dream.
Implement Implement GoogleGoogle AnalyticsAnalytics
Blogging Blogging BuildsBuilds BusinessBusiness
Increase awareness Increase awareness for ‘for ‘Unofficial Harley-DaUnofficial Harley-Davidsonvidson’ Blog’ Blog
MonitorMonitor what what similar blogs are similar blogs are saying about ussaying about us
Be more Be more interactiveinteractive with related blogswith related blogs
Pinterest for BusinessPinterest for Business
Launch a Launch a By By America, For America, For AmericaAmerica Pinterest Pinterest contestcontest
Contestants must Contestants must upload and/or repin upload and/or repin photos that express photos that express Harley as the Harley as the ultimate ultimate AmericanAmerican chopperchopper
Post interesting and Post interesting and engagingengaging photos at photos at least least once a dayonce a day
Should include Should include bikes themselves, bikes themselves, merchandise, merchandise, and/or loyal and/or loyal customers customers photographed with photographed with a a HDHD product product
Like us on FacebookLike us on Facebook
UpdateUpdate facebook at facebook at least least twicetwice a week a week
Must ‘Must ‘likelike’ page in ’ page in order to see contentorder to see content
Weekly Weekly give-awaysgive-aways of Harley-Davidson of Harley-Davidson merchandisemerchandise
GainGain 250 likes daily 250 likes daily
Twitter InvigoratedTwitter Invigorated
Tweet at least three Tweet at least three times a day times a day
Avidly promote Avidly promote #ByAmericaForAme#ByAmericaForAmericarica
Respond to 20% Respond to 20% tweets a day, tweets a day, positive and positive and negativenegative
Key Performance Key Performance IndicatorsIndicators
Number of ‘Number of ‘retweetsretweets’’
Tweets ‘Tweets ‘favoritedfavorited’’
Followers Followers gainedgained over over campaigncampaign
PositivityPositivity of tweets of tweets relating to Brand & relating to Brand & CampaignCampaign
Summary of ExpensesSummary of Expenses6 month campaign6 month campaign
5 hrs/wk, 5 hrs/wk, $250/hr=$30,000$250/hr=$30,000
+$120,000 for twitter +$120,000 for twitter promotionpromotion
Total=Total=$150,000$150,000
Increase of Facebook Increase of Facebook ‘likes’ & Twitter ‘likes’ & Twitter ‘followers’, increased ‘followers’, increased traffic to main traffic to main website and blogwebsite and blog
Increase of annual Increase of annual sales by 4%sales by 4%
Total Sales Total Sales GainGain==$5.3Million$5.3Million