Hardware and Software Requirements Guide - Ibm

IBM FileNet IDM Desktop, Web Services and Open Client,IBM FileNet Content Services, IBM FileNet eForms and IBMFileNet eProcess

Hardware and Software RequirementsGuide

SC19-2716-16

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NoteBefore using this information and the product it supports, read the information in “Notices” on page 44.

© Copyright IBM Corporation 2008, 2013..US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNeteForms and IBM FileNet eProcess Hardware and Software Requirements

Contents

© Copyright IBM Corp. 2008, 2013 5

ContentsIntroduction.................................................................................................................................................... 7

Legend....................................................................................................................................................... 7Access IBM FileNet documentation, compatibility matrices, and Fix Packs ............................................. 7Contact customer support ......................................................................................................................... 8Feedback................................................................................................................................................... 8

IBM FileNet IDM............................................................................................................................................ 9Client requirements: Thick client workstations .......................................................................................... 9

Workstation operating systems for IBM FileNet IDM Desktop .............................................................. 9Server operating systems for IBM FileNet IDM Desktop ....................................................................... 9IBM FileNet IDM Desktop Application Integration for Microsoft Office (Word, PowerPoint, Excel, andOutlook) ............................................................................................................................................... 10Custom thick client application developed using the IBM FileNet IDM Toolkit.................................... 11

Client requirements: Thin client workstations.......................................................................................... 11Operating systems for developer workstations.................................................................................... 11Development environment requirements for developer workstations ................................................. 11Operating systems for IDM Web Services clients ............................................................................... 13Browser and client packages for IBM FileNet IDM Web Services clients ........................................... 14Software for Web Client Application Integration for Microsoft Office................................................... 14

Server requirements: Web server requirements for IBM FileNet IDM Web Services ............................. 15Operating systems for IDM Web Services........................................................................................... 15Web Server and Microsoft .NET Framework for IDM Web Services with Open Client ....................... 15Web Server and Microsoft .NET Framework for IDM Web Services with Open Client and eProcess5.1 or 5.2 integration ............................................................................................................................ 16

Library requirements................................................................................................................................ 16Content Services library requirements................................................................................................. 16Image Services library with ISTK requirements................................................................................... 17

Software components installed with IBM FileNet IDM ............................................................................ 19Software components .......................................................................................................................... 19

Hardware requirements for IBM FileNet IDM .......................................................................................... 19FDCC compliance ................................................................................................................................... 20Virtualization support for IBM FileNet IDM .............................................................................................. 20

VMWare support for IDM ..................................................................................................................... 20MS Virtual PC support for IDM ............................................................................................................ 20Citrix support for IDM........................................................................................................................... 20

IBM FileNet Content Services..................................................................................................................... 21Server requirements ................................................................................................................................ 21

Microsoft Windows with a Microsoft SQL Server database................................................................. 21Microsoft Windows with an Oracle database....................................................................................... 22HP-UX with an Oracle database.......................................................................................................... 22Solaris with an Oracle database .......................................................................................................... 23

Client requirements ................................................................................................................................. 23Thick Admin tool .................................................................................................................................. 23Note: Microsoft Windows 8 is qualified for Content Services 5.5 Hot Fix Pack 1 with only MicrosoftSQL Server database. ......................................................................................................................... 24Thin Admin tool .................................................................................................................................... 24Note: Please install CS System Admin Tool and CS Web Admin tool from CS 5.5 HFP1 executable.25Client components ............................................................................................................................... 25

Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UXand an Oracle database or for Solaris and an Oracle database...................................................... 25

Web Services components .................................................................................................................. 26Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UXand an Oracle database or for Solaris and an Oracle database...................................................... 26

Other applications.................................................................................................................................... 26Virtualization support for IBM FileNet Content Services ......................................................................... 26


Contents


VMWare support for Content Services ................................................................................................ 26IBM FileNet eForms for IDM Web Services ................................................................................................ 27

IDM Web Services eForms (5.0.1x) Client Server requirements ............................................................ 27Client requirements.............................................................................................................................. 27Server requirements ............................................................................................................................ 28Supported applications ........................................................................................................................ 28

IBM FileNet eForms for Open Client........................................................................................................... 29Open Client eForms (5.1.0) Client Server requirements......................................................................... 29

Client requirements.............................................................................................................................. 29Server requirements ............................................................................................................................ 30Supported applications ........................................................................................................................ 30

IBM FileNet eProcess ................................................................................................................................. 31Client component requirements – Browsers........................................................................................ 31Client component requirements – Operating Systems........................................................................ 31Client component requirements – IBM and 3

rdParty Products ........................................................... 32

Web server component requirements – Operating Systems............................................................... 33Web server component requirements – IBM and 3

rdParty products................................................... 33

Workflow server component requirements – Operating Systems ....................................................... 34Workflow server component requirements – IBM and 3

rdParty Products........................................... 36

Workflow server component requirements - Database ....................................................................... 37Notes for eProcess 5.2.0-001/Image Services 4.1.2: .......................................................................... 38Workflow server configuration support information ............................................................................. 38Process Analyzer component requirements - Client ........................................................................... 39Process Analyzer component requirements - Server .......................................................................... 40Process Analyzer component requirements - Database ..................................................................... 41

Revision Table ............................................................................................................................................ 42Notices ........................................................................................................................................................ 44

Trademarks ............................................................................................................................................. 45U.S. Patents Disclosure........................................................................................................................... 45


Introduction ― Legend

© Copyright IBM Corp. 2008, 2012

IntroductionThis document details vendor software requirements for IBM® FileNet® Integrated DocumentManagement (IDM), Content Services (CS), eForms, and eProcess. Use this guide to determine whichvendor products are compatible with your FileNet IDM, CS and eForms products.

IMPORTANT While IBM provides support for independent software vendor releases, versions, servicepacks and Fix Packs, IBM has no control over the content and cannot guarantee compatibility with IBMFileNet products. In addition, IBM can only support these independent software vendor products inaccordance with the vendor's own product dependencies and support statements.

The hardware and software products NOT mentioned in this document are NOT supported withIBM FileNet products.

Legend

Due to space limitations, the tables in this document use the following abbreviations, even if they are notofficial abbreviations.

Product name Abbreviation

Content Services CS

IDM Desktop DT

Process Engine PE

Business Process Framework BPF

Integrated Document Management IDM

Image Manager IM

Images Services IS

Open Client OC

Process Analyzer PA

Web Services WS

Access IBM FileNet documentation, compatibility matrices, and FixPacks

To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services,IBM FileNet eForms and IBM FileNet eProcess product documentation and compatibility matrices,navigate to the appropriate support page:

1. IBM FileNet IDM support page:http://www.ibm.com/support/docview.wss?rs=3346&uid=swg27009996

2. IBM FileNet CS support page:http://www.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27010388

3. IBM FileNet eForms support page:http://www.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27009986

4. IBM FileNet eProcess support page:http://www.ibm.com/support/docview.wss?rs=3349&uid=swg27009987

To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services,IBM FileNet eForms and IBM FileNet eProcess Fix Packs, navigate to the following page:

1. http://www.ibm.com/support/docview.wss?&uid=swg27010082

http://www.ibm.com/support/docview.wss?rs=3346&uid=swg27009996

http://www-01.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27010388

http://www-01.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27009986

http://www-01.ibm.com/support/docview.wss?rs=3349&uid=swg27009987

http://www.ibm.com/support/docview.wss?&uid=swg27010082


Introduction ― Contact customer support

© Copyright IBM Corp. 2008, 2012

Contact customer support

For information about contacting customer support:

1. Navigate to the FileNet Product Family support page: http://www.ibm.com/software/data/content-management/filenet-product-family/support.html.

2. Select a product under “Select a product” or search for a particular support topic under “Enter searchterms.”

Feedback

Your feedback helps us to provide quality information. Send your comments about this publication or anyother IBM FileNet documentation by e-mail to [email protected]. Be sure to include the name ofthe product, the version number of the product, and the name and part number of the book (if applicable).If you are commenting on specific text, include the location of the text (for example, a chapter and sectiontitle, a table number, a page number, or a help topic title).

http://www.ibm.com/software/data/content-management/filenet-product-family/support.html

http://www.ibm.com/software/data/content-management/filenet-product-family/support.html

mailto:[email protected]

IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eForms and IBM FileNet eProcess Hardware andSoftware Requirements

IBM FileNet IDM ― Client requirements: Thick client workstations


IBM FileNet IDMThe information in this section takes precedence over requirements stated elsewhere. Except as noted, hardware requirements are met by the minimumhardware requirements for the operating systems and browsers. The operating systems are supported in 32 bit only.

Client requirements: Thick client workstations

Workstation operating systems for IBM FileNet IDM Desktop

IBM FileNet IDM Desktop

4.0 4.0.2

Microsoft Windows XP SPx

Minimum version: SP2

Editions: Professional

XP SP3 (DT WS Fix Pack 8 onwards)

Microsoft Windows Vista SPx

Minimum version: Base, SP1

Editions: Enterprise

Vista SP2 (DT WS Fix Pack 7 onwards)

Microsoft Windows 7

Minimum version: Base, SP1


DT WS Fix Pack 8 onwards,

(SP1 supports Fix Pack 13 onwards)

Microsoft Windows 7

Minimum version: Base


DT WS Fix Pack 13 onwards

Server operating systems for IBM FileNet IDM Desktop

Client software is supported on servers only as required for administration purposes, that is, in a non-production environment.


4.0 4.0.2

Microsoft Windows 2003 Server SPx


Editions: Enterprise Server Includes Windows 2003 R2 SP2


IBM FileNet IDM ― Client requirements: Thick client workstations



4.0 4.0.2

Microsoft Windows Server 2008


Editions: Enterprise and Standard

DT WS Fix Pack 8

Microsoft Windows Server 2008


Editions: Enterprise and Standard

DT WS Fix Pack 11

IBM FileNet IDM Desktop Application Integration for Microsoft Office (Word, PowerPoint, Excel, and Outlook)


4.0 4.0.2

Microsoft Office 2003 SPx

Minimum version:SP2

Editions: Standard, Professional or Small Business

Operating systems: Windows 2003, and Windows XP

Microsoft Office XP SPx (Word, Excel, PowerPoint)

Minimum version: SP2, SP3

Editions: Standard or Professional


Microsoft Office 2007 SPx (Word, Excel, PowerPoint)


Operating systems: Windows 2003, Windows XP, andWindows Vista



Operating systems: Windows 2003, Windows XP,Windows Vista, and Windows 7

Fix Pack 10 onwards

Microsoft Outlook 2000 SRx – SPx

Minimum version: SR1a – Base


Microsoft Outlook 2003 SPx


Operating systems: Windows 2003, and Microsoft XP

SP2 also


IBM FileNet IDM ― Client requirements: Thin client workstations


NOTES

Microsoft Outlook 2007 and 2010 are not supported with IDM 4.0.2.

Custom thick client application developed using the IBM FileNet IDM Toolkit


4.0 4.0.2

IBM FileNet IDM Desktop,installed by the FileNet Setup program Oracle client libraries

(If needed for access to CS libraries with Oracle databases)

Client requirements: Thin client workstations

Operating systems for developer workstations

IBM FileNet IDM thin client

4.0 4.0.2

Microsoft Windows Server 2003 SPx

Minimum version: SP2 Includes Windows 2003 R2 SP2




Development environment requirements for developer workstations

IBM FileNet IDM

4.0 4.0.2

VS 6 with Service Pack 5 (includes Visual C++, Visual Basic,Visual Interdev), installed with the ActiveX option. Customer can create new thick custom unmanagedapplication in VC++6.0 on top of IDM COM Objects.




IBM FileNet IDM

4.0 4.0.2

Customer can create new thick custom managed applicationsusing VS7.0, VS7.1, VS .NET 2003, .NET 2008, VS2005 withVC++.Net, VB.Net & C# on top of IDM COM Objects.

For Open Client, Visual Studio 2005 SP1 with

.NET

Visual Studio 2003 and .NET Framework1.1 SP1 Visual Studio 2005 SP1 and .NET

framework 2.0

For Open Client, Visual Studio 2005 SP1 with

ASP.NET

Visual Studio 2003 and .NET Framework1.1 SP1 Visual Studio 2005 SP1 and .NET

framework 2.0

For Open Client, Visual Studio 2005 SP1 with VB.NET is used as “Code behind” for customized application.

NOTE See the IBM FileNet IDM Web Services Administrator Help for information on Microsoft Java™ Virtual Machine (JVM) and alternate configurations.

Browsers for Web Clients: Open Client (with or without eForms for eProcess 5.1)

IBM FileNet IDM thin client (OC)

4.0 4.0.2

Internet Explorer 6.0

Operating systems: Windows Internet Explorer 7.0

Operating systems: Windows Internet Explorer 8.0

Operating systems: Windows OC 4.0.2 Fix Pack 3 onwards


Operating systems: Windows

WS 4.0.2 Fix Pack 13 onwards,

OC 4.0.2 Fix Pack 8

Netscape 7.2

Operating systems: Windows Mozilla Firefox 3.6

Mozilla Firefox 6.0




IBM FileNet IDM thin client (OC)

4.0 4.0.2

OC 4.0.2 Fix Pack 8 onwards

Mozilla Firefox 19.0

OC 4.0.2 Fix Pack 9 onwards

NOTES

For IDM Web Services and Open Client, a Windows workstation must have the Sun Microsystems Java Runtime Engine (JRE) or the MicrosoftJVM.

eProcess integration: For JRE requirements, see “FileNet eProcess” on page 31.

Administrator rights are required to install Web client software on workstations running Windows NT or Windows XP.

Windows 98 clients must be configured with FAT file systems. All other operating systems may be configured with FAT or NTFS file systems.

Operating systems for IDM Web Services clients

IBM FileNet IDM Web Services

4.0 4.0.2




SP3 also




Microsoft Windows 7



DT WS Fix Pack 8 onwards,

SP1 supports Fix Pack 13 onwards

Microsoft Windows 7



DT WS Fix Pack 13 onwards




Browser and client packages for IBM FileNet IDM Web Services clients


4.0 4.0.2

Internet Explorer 6.0 SPx

Minimum version: SP1 and IE 6 SP2




Minimum version: Base DTWS 4.0.2 Fix Pack 5 onwards


Minimum version: Base WS 4.0.2 Fix Pack 13 onwards,

OC 4.0.2 Fix Pack 8

NOTE Administrator rights are required to install Web client software.

Software for Web Client Application Integration for Microsoft Office

IBM FileNet IDM Web Client

4.0 4.0.2



Editions: Standard, Professional, and Small Business

Operating systems: Windows XP Professional with SP2

SP2 also

Microsoft Office XP SPx (Word, Excel, PowerPoint)


Editions: Standard and Professional


SP3 also




Microsoft Outlook 2000 SRx – SPx

Minimum version: SR1a – Base



IBM FileNet IDM ― Server requirements: Web server requirements for IBM FileNet IDM Web Services


IBM FileNet IDM Web Client

4.0 4.0.2

Microsoft Outlook 2003 SPx



Server requirements: Web server requirements for IBM FileNet IDM Web Services

Operating systems for IDM Web Services


4.0 4.0.2

Microsoft Windows 2003 Server


Editions: Enterprise Server and Web Server

With Microsoft IIS 6.0

Includes Windows 2003 R2 SP2

Microsoft Windows 2008 ServerMinimum version: Base

Edition: Enterprise and Standard

with IIS 6.0 compatibility installed

Microsoft Windows 2008 ServerMinimum version: SP2

Edition: Enterprise and Standard

with IIS 7.0 compatibility installed

WS Fix Pack 11

NOTES

For eProcess information, see “IBM FileNet eProcess” on page 31.

With SMTP (Required only to use email attachments in Open Client), see the Windows Help file mail.chm for details on SMTP

Web Server and Microsoft .NET Framework for IDM Web Services with Open Client

IBM FileNet IDM Web Services with Open Client

4.0 4.0.2

Web Server configured with IDM Web Services WS 4.0 WS 4.0.2


IBM FileNet IDM ― Library requirements


IBM FileNet IDM Web Services with Open Client

4.0 4.0.2

Microsoft .NET Framework 1.1

Runtime or Development with SP1 Microsoft .NET Framework 2.0

Microsoft .NET Framework 3.5 OC Fix Pack 6 onwards

Microsoft .NET Framework 4.0 OC Fix Pack 9 onwards

Web Server and Microsoft .NET Framework for IDM Web Services with Open Client and eProcess 5.1 or 5.2 integration

IBM FileNet IDM Web Services with Open Client and eProcess 5.1 or 5.2integration

4.0 4.0.2

Web Server configured with IDM Web Services WS 4.0 WS 4.0.2

Microsoft .NET Framework 1.1

Runtime or Development with SP1 Microsoft .NET Framework 2.0

Library requirements

Content Services library requirements

IBM FileNet IDM, DT, WS, OC

4.0 4.0.2





4.0 4.0.2

CS 5.4

CS 5.5

NOTE For database support information, see “IBM FileNet Content Service” on page 20.

Image Services library with ISTK requirements


4.0 4.0.2

IS 4.0

IS 4.1

IS 4.1.1

DT,WS Fix Pack 4 and OC Fix Pack 3With ISTK 4.1.1

IS 4.1.2 FP2 DT,WS Fix Pack 4 and OC Fix Pack3 onwards With ISTK 4.1.2 FP 2

IS 4.1.2 FP3

DT,WS Fix Pack 6 and

OC Fix Pack 4 onwards

IS 4.1.2 FP6

DT,WS Fix Pack 8 onwards

With ISTK 4.1.2 FP6

DTWS Fix Pack 9 with ISTK 4.1.2 FP7





4.0 4.0.2

IS 4.1.2 FP9


With ISTK 4.1.2 FP9

IS 4.1.2 FP10


With ISTK 4.1.2 FP10

IS 4.2 FP1


With ISTK 4.2 with interim fix(IF393151)

IS 4.2 FP2


With ISTK 4.2 FP2

IS 4.2 FP4


With ISTK 4.2 FP4

IS 4.2 FP6


With ISTK 4.2 FP6

NOTE: IPv6 is supported in IDM DTWS 4.0.2 Fix Pack 4 and OC Fix Pack 3 onwards.

NOTE: For database support information, see the Image Services Compatibility and Dependency Matrix.


IBM FileNet IDM ― Software components installed with IBM FileNet IDM


Software components installed with IBM FileNet IDM

Software components

Hardware requirements for IBM FileNet IDM

The following table identifies the recommended minimum disk space and memory requirements. Disk space requirements are for IBM FileNet IDM softwareonly. Additional space might be required for data and related vendor software. Memory requirements are highly dependent upon actual transaction workloadand user activity. Recommendations are estimates for entry-level deployments.

IDM Web Services 325 MB

IDM Web Services Client with ActiveX and HTML Samples 45 MB 32 MB (minimum)

IBM FileNet IDM DT, WS, OC

4.0 4.0.2

CS Client Library 5.4 5.4

Microsoft Data Access Components (MDAC) 2.8 2.8

ISTK Library 4.0.20 (ISTK 4.0 SP2 HFP3) 4.1

Stellent OIVT 8.0 8.1.9 (Gets installed automatically)

Pixtools 7.0 SP3 7.5

Snowbound 13.0 13.0

Acrobat reader 9.1 DT, WS fp 5 & OC fp 3 onwards

Acrobat reader 9.4 DT, WS Fix Pack 11 onwards

Acrobat reader 10.1 DT, WS Fix Pack 12 onwards

JPEG 2000 (.jp2) file format DT, WS Fix Pack 7 onwards

PDF/A file format. DT, WS Fix Pack 7 onwards

OutsideIn 8.3.5 DT, WS Fix Pack 10 onwards

Pixtran 8.4 DT, WS Fix Pack 10 onwards

Print Fax 4.4 Fix Pack 19 DT, WS Fix Pack 10 onwards

Components Disk space Memory

ftp://ftp.software.ibm.com/software/data/cm/filenet/docs/isdoc/40x/RcdSP4.pdf


IBM FileNet IDM ― FDCC compliance


64 MB (recommended)

WS with Open Client and eProcess 5.0 or Process 5.1integration

350 MB

IDM Developer Workstation 150 MB 64 MB

FDCC compliance

The certain IDM versions are FDCC compliant on following operating systems:

IBM FileNet IDM DT/WS

4.0 4.0.2 FP4

Microsoft Windows XP Microsoft Windows Vista

Virtualization support for IBM FileNet IDM

VMWare support for IDM

IDM is supported on VMWare virtual environment with some exceptions. The exceptions are:

the limitation documented with Image Services (IS) for using optical devices (Refer to the section 'VMWare Support' under 'MiscellaneousEnhancements' at ftp://ftp.software.ibm.com/software/data/cm/filenet/docs/isdoc/40x/RcdSP4.pdf).

FnSysMgr.exe is an application used extensively in IDM COM+ application to enable server logon [idmLogonOptServerNoUI], will not work underremote sessions. Application will fail to launch when the box is accessed using terminal services, thereby pooling logon sessions to an IS libraryserver in a Web server environment will not be available."

MS Virtual PC support for IDM

IDM does not support MS Virtual PC environment.

Citrix support for IDM

IDM does not support Citrix environment.


IBM FileNet Content Services ― Server requirements


IBM FileNet Content Services

Server requirements

Microsoft Windows with a Microsoft SQL Server database

Content Services

5.5

Microsoft Windows 2003 Enterprise Edition

Minimum version: SP2 R2 on 32-bit or 64-bit Microsoft Windows 2003 Enterprise Edition, Windows 2008

Database: Microsoft SQL Server 2008 Enterprise Edition

with IPV6 compliance

Database: SQL 2005 SP3 (32-bit), SQL 2005 SP2 (64-bit) andSQL 2008 Enterprise Edition (32-bit or 64-bit)

Microsoft Windows 2008 SP2 Enterprise Edition (32-bit)

Database: SQL 2008 SP1 Standard Edition (32-bit) Microsoft Windows 2003 Standard Edition SP2 R2 on 32-bit

Database: SQL Server 2005 SP1 Microsoft Windows 2008 R2 Enterprise Edition (32-bit, 64-bit)

Database: SQL Server 2005 SP4 (32-bit, 64-bit) Microsoft Windows 2003 SP2 R2 Enterprise Edition (32-bit, 64-bit)

Database: SQL Server 2005 SP4 (32-bit, 64-bit)

Microsoft Windows 2008 Enterprise Edition R2 on 64-bit

Database: SQL Server 2008 R2 on 64-bit Microsoft Windows 2003 Enterprise Edition SP2 R2 on 32-bit

Database: SQL Server 2008 R2 on 32-bit


IBM FileNet Content Services ― Server requirements


Microsoft Windows with an Oracle database

Content Services

5.5

Microsoft Windows 2003 SPx

Minimum version: SP1 on 32-bit or 64-bit

Microsoft Windows 2008 32-bit or 64-bit

Oracle 11g R1 on 32-bit or 64-bit

Oracle 10g R2 on 32-bit or 64-bit

HP-UX with an Oracle database

Content Services

5.5

HP-UX 11i (11.11) 64-bit + GOLDAPPS11i (B.11.11.0506.4),GOLDBASE11i (B.11.11.0506.4), June 2005

Database:

Oracle 9.2 or 10G Release 2 Standard

or

Enterprise Edition on Microsoft Windows 2003 SPx


or

Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0

For different CS versions, see “NOTES” on page 26.

HP-UX 11 23, 64-bit

Database:

Oracle 10g R2 Standard

or


Enterprise Edition on Microsoft Windows 2008

HP-UX 11 31, 64-bit

Database:

Oracle 10g R2 and 11g R1

or




IBM FileNet Content Services ― Client requirements


Solaris with an Oracle database

Content Services

5.5

Sun Solaris v.9 on 32-bit or 64-bit + Generic_118558-19

Database:

Oracle 9.2 or 10G Standard or



or

Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0

For different CS versions, see “NOTES” on page 26.

Sun Solaris v.10 on 32-bit or 64-bit

Database:

Oracle 11g or 10g Standard or



Client requirements

Thick Admin tool

Content Services

5.5 Hot Fix Pack 1

Client: Microsoft Windows XP Professional SPx

Minimum version: SP1or


Minimum version: SP1 R2 on 32-bit

CS System Admin Tools: 5.5

Client: Microsoft Windows Vista Ultimate on 32-bit CS System Admin Tools: 5.5

Client: Microsoft Windows 7 on 32-bit CS System Admin Tools: 5.5

Client: Microsoft Windows XP SP2 on 64-bit




Content Services

5.5 Hot Fix Pack 1

CS System Admin Tools: 5.5

Client: Microsoft Windows Vista Ultimate on 64-bit CS System Admin Tools: 5.5




Note: Microsoft Windows 8 is qualified for Content Services 5.5 Hot Fix Pack 1 with only Microsoft SQL Server database.

Thin Admin tool

Content Services

5.5 Hot Fix Pack 1

Web Server: Microsoft Windows 2003 SPx


IIS 6.0

or

IIS 5.0. IDM DT and/or WS 4.0 and 5.5 client DLLs

Client: Microsoft Windows 2003 SPx


Client: Microsoft Windows Vista Ultimate on 32-bit

Client: Microsoft Windows 7 on 32-bit




Content Services

5.5 Hot Fix Pack 1

Client: Microsoft Windows XP SP2 on 64-bit

Client: Microsoft Windows Vista Ultimate on 64-bit



Client: Microsoft Windows 8 on 64-bit Browser: Internet Explorer IE 6.0 or 7.0

Browser: Internet Explorer IE 10 with Windows 8

Known issue with Thin Admin Tool on IE10: On Content Services Web Admin welcome page "Library Logon" button is disabled. On clicking "CompatibilityView", it gets enabled.

Note: Please install CS System Admin Tool and CS Web Admin tool from CS 5.5 HFP1 executable.

Client components

Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or forSolaris and an Oracle database

Content Services

5.5

Client components

Thick client: DT 4.0 with the latest Fix Pack and the CS 5.5 clientDLLs

Operating systems: The operating systems that are used for DT or4.0. For more information, see “IBM FileNet IDM” onpage 9.


IBM FileNet Content Services ― Other applications


Web Services components

Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or forSolaris and an Oracle database

Content Services

5.5

Web Server components

Web Services: Microsoft Windows 2003 SPx, IIS 6.0


Other applications

Content Services

5.5

Rendition Services 3.0 for PDF

Operating systems: Microsoft Windows 2000 SPx


or



Database: Microsoft SQL 2000 SPx

Minimum version: SP 4

Or Oracle 9.2

CS 5.5 client is required in order to install RS for use with CS 5.5.

Virtualization support for IBM FileNet Content Services

VMWare support for Content Services

Content Services 5.5 is supported on VMWare virtual environment.

For IBM support statement on Virtualization, please refer the link:http://www.ibm.com/support/docview.wss?&uid=wws1e333ce0912f7b152852571f60074d175

http://www.ibm.com/support/docview.wss?&uid=wws1e333ce0912f7b152852571f60074d175


IBM FileNet eForms for IDM Web Services ― IDM Web Services eForms (5.0.1x) Client Server requirements


IBM FileNet eForms for IDM Web Services

IDM Web Services eForms (5.0.1x) Client Server requirements

This section describes the minimum platform requirements for the IBM FileNet eForms 5.0.1 for IDM Web Services releases. It also defines the minimumsupported levels of independent vendor software. In general, you can install and run with more current Fix Pack releases, service packs or minor releases ifthey are forward-compatible. The information in this section takes precedence over any requirements stated elsewhere.

Client requirements

Clients for optional components

eForms for WS eForms Designer 5.0

Microsoft Windows 2000 Professional SPx


Microsoft Windows XP Professional with Microsoft JVM SPx


Microsoft Windows Application Center

Microsoft Windows XP Pro SPx




Microsoft Windows Vista

Internet Explorer 6.0 SPx for Microsoft Windows 2000

Minimum version: SP1 JRE (Java Run Time Environment) 1.4.1 or 1.4.2 and eProcess 5.1.04 and higher

TCP/IP

Successful configuration of Entrust Desktop 6 on the client machines(Entrust signing only).

NOTE: The Entrust 6 Java Toolkit is no longer a required componentof Entrust Desktop 6. To use Entrust Desktop, you must first installEntrust Intelligence 6.0 on your desktop.

For viewing Help files outside the application:

Microsoft Windows: Internet Explorer 5.0.1 SPx



IBM FileNet eForms for IDM Web Services ― IDM Web Services eForms (5.0.1x) Client Server requirements




Hardware: Disk space

Min 40 MB for full installation, (including Help files, samples,and templates) and space for working files as required

Server requirements

Core component servers




Microsoft Windows 2003 Server SPx (requires WSeF-5.0.1-015 orlater)


Web Workflo 5.0

IIS 5.0 or IIS 6.0 (requires WSeF-5.0.1-015 or later)

Supported applications

Core component servers


eProcess 5.1

eProcess 5.2

CS 5.4

CS 5.5

WS 4.0.2


IBM FileNet eForms for Open Client ― Open Client eForms (5.1.0) Client Server requirements


IBM FileNet eForms for Open Client

Open Client eForms (5.1.0) Client Server requirements

This section describes the minimum platform requirements for the FileNet eForms 5.1.0 for Open Client release. It also defines the minimum supportedlevels of third-party software components. In general, you can install and run with more current Fix Pack releases, service packs or minor releases if theyare forward-compatible. The information in this section takes precedence over any requirements stated elsewhere.

Client requirements


eForms for OC eForms Designer 5.0.2x







or

Internet Explorer 6.0 SPx for Microsoft Windows 2000.


Netscape 6.2.3 or 7.1 for Microsoft Windows 2000.

Internet Explorer 6.0 SPx for Microsoft Windows XP.


Netscape 6.2.3 or 7.1 for Microsoft Windows XP.

Microsoft Windows XP Pro SPx




For viewing Help files outside the application:

Microsoft Windows: Internet Explorer 5.0.1 SPx


Hardware: Disk Space

Minimum 40 MB for full installation, (including Help files,samples, and templates) and space for working files as

required.


IBM FileNet eForms for Open Client ― Open Client eForms (5.1.0) Client Server requirements


Server requirements

Clients for Optional components

eForms for OC eForms Designer 5.0.2x





Web Services for Open Client:

4.0.2. Requires OCeF 5.1.0-009 or later.

4.0, 4.0.2

Web Workflo 5.0 or PJAC 2.0.1

eProcess Integration for Open Client 5.1.0

IIS 5.0 or 6.0

Microsoft .NET Framework:

1.1http://jakarta.apache.org/tomcat/index.html with IDMWeb Services for Open Client 4.0 or 4.0.1

2.0 with IDM Web Services for Open Client 4.0.2

Hardware: Disk Space Minimum 10 MB

Supported applications


OC eForms eForms Designer 5.0

eProcess 5.1

eProcess 5.2

CS 5.4

CS 5.5

http://jakarta.apache.org/tomcat/index.html


IBM FileNet eProcess ― Open Client eForms (5.1.0) Client Server requirements


IBM FileNet eProcess

Client component requirements – Browsers

eProcess

5.1.0 5.2.0

Internet Explorer 5.5 SPx for ActiveX client

Minimum version: SP1 Internet Explorer 6.0 SPx for ActiveX client


Internet Explorer 7.0 SPx for ActiveX client


Internet Explorer 8

Minimum version: Base Fire Fox 3.6

Minimum version: Base Minimum eProcess 520.002

Client component requirements – Operating Systems

eProcess

5.1.0 5.2.0

Microsoft Windows 2000 Professional SPx

Minimum version: SP2 Microsoft Windows XP Professional SPx

Minimum version: SP2 Microsoft Windows Vista

Minimum version: Base Windows 7


Minimum eProcess 520.001




Client component requirements – IBM and 3rd Party Products

eProcess

5.1.0 5.2.0

JRE 1.5.0 JRE 1.5.0_11 JRE 1.6.0_02 JRE 1.6.0_30


Visual WorkFlo 3.5.0 Thick Client Visual WorkFlo 3.6.0 Thick Client eForms 5.1.0 for Open Client eForms 5.1.0 for IDM Web Services

eProcess 5.1.0 supports JRE 1.4.2 plus 1.4.2_01 through 1.4.2_06.

For eProcess 5.2.0, if a JRE is not already installed on the client, Sun Java 2 Plug-In (JRE) 1.6.0_02 is downloaded the first time the browser logs into the Web server.

eProcess Java applets are supported on all platforms and with all browsers supported by Open Client. Examples of browsers that meet Open Client requirements are InternetExplorer 6.0 and Netscape 7.2.

Excessive logon times may be experienced the first time users log on using the Process applets via Java Remote Method Invocation (RMI) if a firewall exists between theWeb Server and the client. The suggested workaround is to use Open Client which has an HTML interface and is unaffected by RMI performance issues.

Visual WorkFlo 3.6 can co-exist on the same client with IBM FileNet IDM Desktop 4.0. ISTK 4.1.2/4.2 cannot be installed on VW Thick Clients, instead, use ISTK 4.0.50.x orISTK 4.1.1.x.




Web server component requirements – Operating Systems

eProcess

5.1.0 5.2.0

Windows 2003 SPx Server Standard, Enterprise or Data Center

Minimum version: SP2 Windows 2003 R2 Server, Advanced Server or Data Center SPx

Minimum version: SP2 Windows 2008 Server

Minimum version: Base Minimum eProcess 520.002

Web server component requirements – IBM and 3rd Party products

eProcess

5.1.0 5.2.0

Process Java Applications and Connectivity (PJAC) 2.0.1a

JRE 1.3.1

Process Java Applications and Connectivity (PJAC) 3.5.4

JRE 1.5.0 SR5 See Notes

IDM Web Services/Open Client 4.0.0 IDM Web Services/Open Client 4.0.1 IDM Web Services/Open Client 4.0.2 Microsoft IIS 5.0 Microsoft IIS 6.0

Microsoft IIS 7.0


Sun Java 2 Runtime Environment 1.3.1 is installed by PJAC 2.01a.




Apache Software Foundation XML Parser 1.4.3 is installed with PJAC 2.0.1a and PJAC 3.5.4.

Fix Pack eProcess-5.1.0-004 or later must be installed to support IDM Web Services or Open Client 4.0 on Microsoft IIS 6.0.

IBM FileNet IDM Desktop or Web Services 4.0 must be installed first if the client will also be running the CS Administration Tool.

Fix Pack eProcess-5.2.0-002 will update the PJAC JRE to 1.6 SR9 FP1.

Workflow server component requirements – Operating Systems

eProcess

5.1.0 5.2.0

IBM AIX 5.2

Minimum version: ML 10 Not supported effective with Fix Pack eProcess 520-001

IBM AIX 5.3

Minimum version: ML 6

IBM AIX 6.1

Minimum version: base

Minimum eProcess 520-001

IBM AIX 6.1

Minimum version: ML5


HPUX 11.11

Minimum version: GOLDBASE11i B.11.11.0612.459Base Fix Packs for HP-UX 11i v1, December 2006

Not supported effective with Fix Pack eProcess 520-001

HPUX 11iV3 (Risc only)

Minimum version: QPKBASE (B.11.31.0709.312a) Base

Quality Pack Bundle for HP-UX 11i v3,September, 2007


Not supported effective with eProcess 520-002

Sun Solaris 9

Minimum version: Kernel patch 112233-12

Linker Fix Pack 112963-14

Sun Solaris 10

Minimum version: Base Microsoft Windows 2003 Server, Advanced Server or DataCenterSPx





eProcess

5.1.0 5.2.0

Microsoft Windows 2003 R2 Server, Advanced Server orDataCenter, SPx


Microsoft Windows 2008

Minimum version: Base Minimum eProcess 520-001

Microsoft Windows 2008 R2



Notes for eProcess 5.2.0-001/Image Services 4.1.2:

AIX 5.3 TL7 is the minimum required.

Solaris 9 version 09/05 is the minimum required

Solaris 10 version 11/06 is the minimum required

Unified Logon

To enable “unified” or “single” logon, use both the IS and CS components as described:

Export groups or users from the NT domain server and import them into the IS security database. These tools are available on the IS 4.1 media, and instructions for their useare the IBM FileNet Image Services System Tools Reference Manual.

Bulk import of NT domain groups or users to CS is also available. On a CS server, open the Windows Control Panel, click on the CS Configuration icon, and then click on theUser Import tab.

SMTP

An SMTP service product is required for email notification of workflow events.

Install on the WorkFlo Server or a server the WorkFlo Server can communicate with.

Configure to check port 25.

Examples are Interchange Services for e-business from IBM, OpenView or ManageX from Hewlett Packard (HP), and IIS from Microsoft or independent software vendors,such as the Apache Software Foundation. Due to Hotmail architecture, the HTML Step Processor does not display correctly when initiated from an e-mail notification link in aHotmail message.




Workflow server component requirements – IBM and 3rd Party Products

eProcess

5.1.0 5.2.0

IBM FileNet WorkFlo Services 2.0.1 for AIX

Private JRE 1.4.1 IBM FileNet WorkFlo Services 3.5.4 for AIX

Private JRE 1.4.2 SR9 IBM FileNet WorkFlo Services 2.0.1 for HP-UX

Private JRE 1.3.1 IBM FileNet WorkFlo Services 3.5.4 for HP-UX

Private JRE 1.4.2 SR9 IBM FileNet WorkFlo Services 2.0.1 for Solaris

Private JRE 1.4.2

IBM FileNet WorkFlo Services 3.5.4 for Solaris

Private JRE 1.4.2 SR8 IBM FileNet WorkFlo Services 2.0.1 for Windows

Private JRE 1.4.0

IBM FileNet WorkFlo Services 3.5.4 for Windows

Private JRE 1.4.2 SR 9

IBM FileNet Content Services 5.4 IBM FileNet Content Services 5.5 IBM FileNet Image Services 4.0.SP4 (IS 4.0.40)

IBM FileNet Image Services 4.1 SP1 (IS 4.1.1) Not supported effective with eProcess 520-002

IBM FileNet Image Services 4.1.2 Minimum eProcess 520-001

Not supported effective with eProcess 520-002

IBM FileNet Image Services 4.2




eProcess

5.1.0 5.2.0


ILOG Jrules 4.0 Rules Connectivity Framework 4.0.1

NOTE:

IS 4.0 SP5 (IS 4.0.50) is also supported with eProcess 5.1.0.

IS 4.1.0 has not been tested with any version of eProcess.

Private JREs on the workflow server should not be updated without IBM support approval.

eProcess 5.1.0 also supports Content Services 5.2 and 5.3 if required.

eProcess 5.2.0-002 requires a full Image Services 4.2 (no mini-IS)

Workflow server component requirements - Database

eProcess

5.1.0 5.2.0

Microsoft SQL Server 2000 Standard and Enterprise Edition SPx

Minimum level: SP2 Microsoft SQL Server 2005 Standard and Enterprise Edition SPx

Minimum level: SP2

Microsoft SQL Server 2008

Minimum level: Base

minimum eProcess 520-001


Minimum level: R2


Oracle 9 Enterprise Edition (64-bit)

Minimum level: 9.2.0.4

Not supported effective with Fix Pack eProcess 520-001

Oracle 10 Enterprise Edition (64-bit)

Minimum level: 10.2.0.3




Oracle 11 Enterprise Edition (64-bit)Minimum level: Base


Oracle 11 Enterprise Edition (64-bit)Minimum level: R2


Notes for eProcess 5.2.0-001/Image Services 4.1.2:

Oracle 11 requires Oracle patch 6800649 on AIX. This link provides more information about the required Oracle patch. http://www-01.ibm.com/support/docview.wss?uid=swg21420089

Workflow server configuration support information

eProcess

5.1.0 5.2.0

eProcess only (with mini-IS)

Single Windows workflow server (root)

Local or Remote SQL Server or Oracle

Not supported effective eProces 520-002

eProcess with production IS

Single AIX, HPUX, Solaris or Windows workflow server (Root)

Local or Remote SQL Server or Oracle (Oracle only on Unix)

HPUX not supported effect eProcess 520-002

eProcess with production IS

Single AIX, HPUX, Solaris or Windows workflow server (App)

Local SQL Server or Oracle only (Oracle only on Unix)

HPUX not supported effect eProcess 520-002

Content Services and Workflow Services can be collocated on Windows configurations only.

eProcess does not support multiple workflow servers.

http://www-01.ibm.com/support/docview.wss?uid=swg21420089

http://www-01.ibm.com/support/docview.wss?uid=swg21420089




Process Analyzer component requirements - Client

eProcess

5.1.0 5.2.0

Windows 2000 Professional SPx


Windows XP Professional SPx


Windows Vista


Windows 7



Client requirements are dependent on the version of SQL Server being used with Process Analyzer.

SQL 2000Microsoft QueryMicrosoft Pivot Table ServicesMicrosoft Excel 2003

SQL 2005 (IMPA 3.5.5)Microsoft QueryMicrosoft Core XML Services (MSXML) 6.0 SP1Microsoft 2005 Analysis Services 9.0 OLE DB ProviderMicrosoft Excel 2003 or 2007

SQL 2008 (IMPA 3.5.5-001)Microsoft QueryMicrosoft Core XML Services (MSXML) 6.1Microsoft 2008 Analysis Services 10.0 OLE DB ProviderMicrosoft Excel 2003 or 2007




Process Analyzer component requirements - Server

eProcess

5.1.0 5.2.0

IM PA 2.0.1

JRE 1.4

IM PA 3.0.0

JRE 1.4.2

IM PA 3.5.4

JRE 1.4.2 SR9

IM PA 3.5.5

JRE 1.4.2 SR9

Microsoft Windows 2000 Server, Advanced Server or Data CenterSPx


Microsoft Windows 2003 Server, Advanced Server or Data CenterSPx


Windows 2003 R2 Server, Advanced Server or Data Center SPx


Windows 2008


Minimum IMPA 355-001

Windows 2008 R2


Minimum IMPA 355-001

Process Analyzer (PA) is an optional and separately priced product, and requires a dedicated server.IM PA 2.0.1, IM PA 3.0.0 and IM PA 3.5.4 support SQL Server 2000 only.IM PA 3.5.5 supports SQL Server 2000 and SQL Server 2005. Beginning with IM PA 3.5.5-001, SQL Server 2008 is also supported.PA does not support data generated by Visual WorkFlo thick clients.Microsoft Windows Scripting Engine versions 5.6, 5.7 and 5.8 are supported. Use the version provided by the Windows operating system hosting theProcess Analyzer.




Microsoft XML Core Services 4.0 SP1 is required for IM PA 2.0.1 and IM PA 3.0.0.

Process Analyzer component requirements - Database

eProcess

5.1.0 5.2.0

Microsoft SQL Server 2000 Enterprise Edition SPx


Microsoft SQL Server 2005 Enterprise Edition SPx




minimum IMPA 355-001

SQL 2000Microsoft SQL Server 2000 Driver for JDBC SP3Microsoft SQL Server 2000 Client Software (for remote database only)Microsoft SQL Server 2000 Analysis Services SP4Microsoft ActiveX Data Objects 2.8 library

SQL 2005Microsoft SQL Server 2005 Driver for JDBC 1.2Microsoft SQL Server 2005 Client Software (for remote database only)Microsoft SQL Server 2005 Analysis Services SP2

SQL 2008 (IMPA 3.5.5-001)Microsoft SQL Server 2008 Driver for JDBC 1.2Microsoft SQL Server 2008 Client Software (for remote database only)Microsoft SQL Server 2008 Analysis Services


Revision Table


Revision Table

Date Description

June 2013 CS: Windows 8 on 32-bit & 64-bit and IE 10 support added.

May 2013 IDM: IS 4.2 FP6 and ISTK 4.2 FP6 qualification done for IDM 4.0.2 FP15 release.

March 2013 IDM: .NET 4.0, Mozilla Firefox 19.0 qualification done for OC 4.0.2 FP9 release.

October 2012 IDM: IS 4.2 FP4 and ISTK 4.2 FP4 qualification done for IDM 4.0.2 FP14 release.

CS: 64-bit qualification with Windows XP, Vista and Windows 7.

July 2012 CS: SQL 2005 SP4 qualification with Win 2008 and Win 2003.

May 2012 eProcess: 5.2 FP2 support with OS: AIX 6.1-05, Windows 2008 R2; DBs: Oracle 11g R2, SQL 2008 R2;IE8/FF3.6, Sun JRE: 1.6.0_30, IIS 7.0

IDM: Windows 7 SP1 Enterprise and IE 9 supports with Fix Pack 13 onwards info updated.

January 2012 CS: Qualification of SQL server 2008 R2 updated.

December 2011 IDM: Win7 Professional, IS 4.2FP2 with ISTK 4.2FP2 qualified with DTWS 4.0.2 FP13 updated.

October 2011 IDM: Mozilla firefox 6.0 is qualified with OC4.0.2 FP8, IS 4.2FP1 with ISTK 4.2FP1 qualified with DTWS4.0.2 FP12 updated.

July 2011 IDM: ISTK 4.1.2 DP 10, Adobe Acrobat reader 10.1, IS 4.1.2 FP10 qualification updated with DTWS FP12release.

March 2011 IDM: ISTK 4.1.2 Fix Pack 9, Adobe Acrobat reader 9.4, IS 4.1.2 Fix Pack 9 and Microsoft Windows Server2008 SP2 qualifications updated with DTWS FP11 release.

eProcess: version 5.2 supports MS SQL Server 2000 updated.

January 2011 CS: 64-bit support added, Windows 2000 deprecated.

December 2010 IDM: MS Office 2010, Outside-in 8.3.5, Pixtran 8.4 and Print Fax 4.4 Fix Pack 19 qualification added in IDM402 Fix Pack 10. Support for Windows 2000/server, Lotus Notes 5, Office 2000, Outlook XP removed.

October 2010 IDM: IDM 3.3 support/compatible information removed from the guide. OC 402 Fix Pack 6 qualified with.NET 3.5

August 2010 IDM: added ISTK 4.1.2 FP 7 support in IDM DTWS 4.0.2 FP9 release. 32-bit support for OS mentioned.

CS: added Win 2008 SP2 Enterprise Edition (32-bit) and SQL 2008 SP1 Standard Edition (32-bit)

April 2010 IDM: Windows 7, Windows 2008 for DT admin, IS 4.1.2 FP6 and ISTK 4.1.2 FP 6 have been qualified withIDM 402 Fix Pack 8.

CS: Oracle 10g, 11g with Windows 2008, Oracle 11g with HP-UX 11 23, 11 31, Oracle 11g with Sun Solaris10 have been qualified.

February 2010 IDM: IDM Web Services - Windows 2008 standard edition support information added.

eProcess: Workflow server OS and DB tables added for 5.2.0 support and ISTK note added.

Browser support on IE 8 updated. Added Process Analyzer support for Win 2008, Win 7, SQL Server 2008and removal SQL Server 2000 for eProcess 5.0.2.

CS: VMWare support statement added.

General: “-01” is removed from the URLs, because it works without this and starts with“http://www.ibm.com”.

December 2009 IDM: Added MS Virtual PC not support and Citrix not support for IDM information updated.

Added PDF/A and JPEG 200 file format support

CS: Added SQL Server 2000 (SP4), 2005 (SP3), 2008 (All Enterprise Edition) support.

General: Panagon reference and name changed to IBM FileNet

August 2009 IDM: Added IE 8, Acrobat 9.1, IS 4.1.2 FP3 supports

Removed IS 3.6/x versions supports

May 2009 IDM: Developer workstation information updated for IDM DTWS and OC.

IDM WS and OC 4.0.2 Fix Pack 4 installation was certified on Windows Server 2008 Enterprise with IIS 6.0compatibility installed updated.

General: Copyright and IBM Intellectual Property address changed.

All product documentation website links incorporated.


Revision Table


April 2009 IDM: VMWare support statement for IDM updated.

IDM DT/WS 4.0.2 Fix Pack 4 on Windows XP and Vista platforms is FDCC compliant.

March 2009 IDM: IDM DT/WS and OC 4.0.2 was certified for ISTK 4.1.1 and 4.1.2 FP2, IS 4.1.2 FP2, and IPv6 updated

Feb 2009 CS: CS 5.5 qualification with SQL Server 2008 and IPV6 compliance updated.

eForrms: eForms validated with eProcess 5.2 updated.

EProcess: Third party product updates for eProcess.

Jan 2009 IDM: IDM DT/WS 4.0.2 Fix Pack 4 and Open Client 4.0.2 Fix Pack 3 certified for Windows Vista SP1updated.

Nov 2008 CS: Content Services 5.4 and 5.5 only incorporated and earlier versions removed.


Notices


NoticesThis information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries.Consult your local IBM representative for information on the products and services currently available inyour area. Any reference to an IBM product, program, or service is not intended to state or imply that onlythat IBM product, program, or service may be used. Any functionally equivalent product, program, orservice that does not infringe any IBM intellectual property right may be used instead. However, it is theuser's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document.The furnishing of this document does not grant you any license to these patents. You can send licenseinquiries, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785U.S.A.

For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual PropertyDepartment in your country or send inquiries, in writing, to:

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The following paragraph does not apply to the United Kingdom or any other country where suchprovisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINESCORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIESOF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Somestates do not allow disclaimer of express or implied warranties in certain transactions, therefore, thisstatement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodicallymade to the information herein; these changes will be incorporated in new editions of the publication. IBMmay make improvements and/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not inany manner serve as an endorsement of those Web sites. The materials at those Web sites are not partof the materials for this IBM product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) theexchange of information between independently created programs and other programs (including thisone) and (ii) the mutual use of the information which has been exchanged, should contact:

IBM CorporationJ46A/G4555 Bailey AvenueSan Jose, CA 95141-1003U.S.A.

Such information may be available, subject to appropriate terms and conditions, including in some cases,payment of a fee.


Notices


The licensed program described in this document and all licensed material available for it are provided byIBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or anyequivalent agreement between us.

Any performance data contained herein was determined in a controlled environment. Therefore, theresults obtained in other operating environments may vary significantly. Some measurements may havebeen made on development-level systems and there is no guarantee that these measurements will be thesame on generally available systems. Furthermore, some measurements may have been estimatedthrough extrapolation. Actual results may vary. Users of this document should verify the applicable datafor their specific environment.

Information concerning non-IBM products was obtained from the suppliers of those products, theirpublished announcements or other publicly available sources. IBM has not tested those products andcannot confirm the accuracy of performance, compatibility or any other claims related to non-IBMproducts. Questions on the capabilities of non-IBM products should be addressed to the suppliers ofthose products.

All statements regarding IBM's future direction or intent are subject to change or withdrawal withoutnotice, and represent goals and objectives only.

This information contains examples of data and reports used in daily business operations. To illustratethem as completely as possible, the examples include the names of individuals, companies, brands, andproducts. All of these names are fictitious and any similarity to the names and addresses used by anactual business enterprise is entirely coincidental.

COPYRIGHT LICENSE:

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U.S. Patents Disclosure

This product incorporates technology covered by one or more of the following patents: U.S. PatentNumbers: 6,094,505; 5,768,416; 5,625,465; 5,369,508; 5,258,855.

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