Happiness in the work place webinar 5 10 13 pursuit-of-happiness.org
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Pursuit_of_Happiness .org Welcome to the Happiness in the Workplace Webinar What makes you happy at work? Type your answers in the comments box.
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Transcript of Happiness in the work place webinar 5 10 13 pursuit-of-happiness.org
Pursuit_of_Happiness.org
Welcome to the Happiness in the Workplace Webinar
What makes you happy at work?
Type your answers in the comments box.
Pursuit_of_Happiness.org
Happiness in the Workplace
May 11, 2013
Presenter: Ray WhiteDirector of Workplace
Pursuit_of_Happiness.org
Many years ago, (2004)
In a far away land, (Texas)
Two Princesses had a dream to start a new
kingdom where employees were happy.
Pursuit_of_Happiness.org
They had been kicked out of their old Kingdom by a
mean witch who promoted her subjects based on how
unhappy they were and how unhappy they made their
employees. Because, if they were not unhappy, they were not working hard
enough to make her rich.
Pursuit_of_Happiness.org
So the Princesses set out to change the world. But even
the Elders of the new Kingdom had their doubts about the profitability of a
kingdom with happy employees. So they hired a Chancellor from the very large Kingdom of Fortune
500.
Chancellor – Ray White
• 33 Years of Experience – 9 at C-Level
• 2 Fortune 500 Companies
• 6 Start-up Companies
• 14 GPTW awards for 2 Companies
• Teach Happiness, Success and
Leadership
• Part of Pursuit-of-Happiness.org Team
Pursuit-of-Happiness.org
Poll:I want to improve happiness in
the work place for:
1. Myself2. My Team3. My Organization
Defining of Happiness
1. Happiness does not equal employees skipping around the office and smiling all the time.
2. Happiness is about employees wanting to get out of bed and come to work everyday.
3. Our measurements were business performance, employee surveys, and eventually “Great Places to Work” surveys and benchmarks. [email protected]
Why is Happiness Important?
“Your happiest employees are 47% more productive than their least happy colleagues.” Jessica Pryce-Jones
“We’ve been able to conclusively link employee satisfaction and engagement to customer satisfaction and business performance.” Wiley and Kowske
“Studies …have shown a clear relationship between high levels of employee engagement and improved financial and operational results.” Towers and Watson
“…we have proven that engaged organizations have 3.9 times the earnings per share (EPS) growth rate compared to organizations with lower engagement in their same industry.” Gallup
Purpose
“Human beings want meaning and purpose in life. The Meaningful Life consists in belonging to and serving something that you believe is bigger than the self .” Martin Seligman
Doctors who were allowed to work on something meaningful to them, cut their burnout rate by 50%.
THE SCIENCE
The Princesses clearly communicating the Purpose of their kingdom: “Relationships and Results”
Finding Meaning and Purpose
1. Write your “Why”
2. What about the company or your work makes you feel proud?
3. How do the company vision and values apply to your life?
4. Identify how working at this company will help you reach your dreams. (see The Dream Manager by Matthew Kelley).
EXPERIENCE
The Princesses clearly communicating the Purpose of their kingdom: “Relationships and Results”
Gifts
1. You can give them opportunities and habits for happiness. You can’t give them happiness or make them happy.
2. You can give the gift – they may choose not to receive it.
3. Like gifts, different things make different people happy.
Autonomy
“Autonomy - the feeling that your life, its activities and habits, are self-chosen and self-endorsed“
Journal of Personality and Social Psychology
“Having a strong sense of controlling one’s life is a more dependable predictor of positive feelings of well-being than any of the objective conditions of life we have considered…” Angus Campbell.
Boer and Fischer found that autonomy is a better predictor of happiness than money.
THE SCIENCE
The Princesses gave them control of the kingdom
Autonomy
1. When to take a lunch break.
2. Who they will work with on different projects.
3. How to create and take ownership over company culture activities.
EXPERIENCE
The Princesses gave them control of the kingdom
Flow
“The best moments in our lives are not the passive, receptive, relaxing times… The best moments usually occur if a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile.” Mihaly Csikszentmihalyi
“The ego falls away. Time flies. Your whole being is involved. You’re using your skills to the utmost.” Csikszentmihalyi’s
Top 2 aspects of an ideal job – progress in their careers and be good at their jobs. Pryce-Jones, author Happiness at Work
THE SCIENCE
The Princesses challenged each member of the kingdom to learn and implement their
roles to the best of their ability.
Flow
1. Identify the tasks in your job that you truly enjoy and find challenging. Create undisturbed blocks of time to focus on those tasks.
2. Trade with team members. Take on their activities where you easily find flow in exchange for them doing something from your list of activities that they identify with flow.
3. Create methods for making your boring tasks more challenging and interesting.
EXPERIENCE
The Princesses challenged each member of the kingdom to learn and implement their
roles to the best of their ability.
Relationships
THE SCIENCE
“Experts at the Gallup Organization suggest that people need to have good friends at work…” Diener
“…social support was the best predictor of happiness during stressful times.” Achor, Stone, Ben-Shahar
“70 years of evidence that our relationships with other people matter, and matter more than anything else in the world.” Vaillant
The Princesses strongly encouraged interaction
Relationships
EXPERIENCE
1. Include more people in your network
2. Identify people vs. jobs – be authentic
3. Practice Random Acts of Kindness – Bring a friend a coffee, bring a box of donuts into the office
4. Facilitate and encourage friendships in the workplace.
5. Celebrate birthdays, work anniversaries, promotions, and
babies.
6. Events and Teams
7. Employee Supervisor Relationships – Respect, Empathy, Gratitude, and Admiration
The Princesses strongly encouraged interaction
Caring
THE SCIENCE
“75+% of employees want to be involved in their companies giving and volunteer programs.” 2010 Cone Study
“Millennials who frequently volunteer are more likely to be proud, loyal, and satisfied.”
”Millennials who frequently participate in their company’s employee volunteer activities are two times more likely to rate their corporate culture “very positive” (56% vs. 28%).”
“…companies that connect the dots between talent and volunteerism… will likely be rewarded with happier workers”
2011 Deloitte Volunteer IMPACT [email protected]
The Kingdom reached out to help others
Caring
The Kingdom reached out to help others
1. Organize a charity experience – volunteer at a school, hospital, or senior care facility, plant a tree, or work with a local shelter.
2. Plan an act of kindness for a colleague going through a challenging life change (i.e., death in the family, family illness, new baby).
3. Ask your Human Resources group if your company will match donations to a local charity. Pick your favorite charity and donate.
EXPERIENCE
Strengths
THE SCIENCE
Harzer and Ruch (2012) found that employees who apply their signature strengths to their unique work circumstances experience greater job satisfaction, pleasure, engagement, and meaning.
There is a strong connection between well-being and the use of signature strengths because strengths helps us make progress on our goals and meet our basic needs for independence, relationship, and competence (Linley et al., 2010)
The Princesses created opportunities for team members to explore and
leverage their strengths
Strengths
The Princesses created opportunities for team members to explore and
leverage their strengths
1. Identify and Keep a Written list of your Strengths
2. Look for tasks and opportunities to apply them
3. Tribes and Minors
4. Day-in-the-Life
5. Reviews
6. Specialists and Generalists
You can take a test to determine your strengths at
https://www.viacharacter.org
EXPERIENCE
Health
Researchers from the University of Bristol found that people who exercise on work days are happier, suffer less stress and are more productive.
Data from the US General Social Survey revealed that healthy people are 20% happier than the average person
“Research shows that physical exercise strengthens both the body and the brain! Exercise reduces stress and promotes the growth of new brain cells.” Marissa Toussaint
THE SCIENCE
The Princesses supported health and physical well-being
Health
The Princesses supported health and physical well-being
1. Softball, Soccer, Basketball and Volleyball Teams
2. Group Walking
3. Fruit and Vegetables Delivered Regularly
4. Biggest Loser
5. Outdoor Meetings and Breaks
6. Company sponsored Gym memberships
7. Team 5k’s and Fun Runs for Charities
EXPERIENCE
Work Place Happiness = Performance
Moral of the Story
Happiness in the work place is not a fairy tale.
It is a business necessity. It is a direct path to sustainable
performance and profitability improvement.Pursuit-of-
List of Books to Read
1. Drive - Daniel Pink
2. Happiness - Ed Diener and Robert
Diener
3. The How of Happiness – Sonja
Lyubomirsky
4. Flourish - Martin Seligman
5. Happiness at Work - Jessica Pryce-
Jones
6. Flow – Mihaly Csikszentmihalyi
7. Dream Manager – Mathew Kelly
