Handout Email English2
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F&C Communications Training Course February 2013 – Instructor: David Berry Topic: Writing openings & closings in emails a) Review of general email tips: Write the letter next to the matching tip. Tip Title of tip 1 __4 __ One subject per email a) Mechanics 2 _____ Briefly summarize your message b) Subject line 3 _____ Don’t ignore spelling, punctuation, capitals. c) Review 4 _____ Always quickly review & edit. Read backwards. d) Subject 5 _____ Use the same level of formality when replying. e) Attitude 6 _____ Be positive in word choice. f) Sentence length 7 _____ Write short, simple sentences. g) Level of formality b) Opening & closing: Write the letter (email openings) next to the matching number (email endings). Beginnings Endings ___1 I am writing with regard to your recent email. We regret to inform you that there are no remaining transformers that you asked for. a) Anyway, thanks again for inviting me, and I’m really looking forward to it. Do you want me to bring anything? ___2 Thanks so much for the new assignment. It’s exactly the assignment I need to further my career. I’m really looking forward to starting on it. b) You know you can count on me if you need any support. I’ll call you to see how things are. ___3. Asma, I’ve just read your email. I’m so sorry to hear about what happened. c) Should you need any further info about transformers, we will be happy to assist you. ___4. Sorry, I can’t make it to your meeting at the conference centre, as I’m away on that day. d) I look forward to receiving this info as soon as possible. ___5. I am mailing this via the “Contact Us” link on your website. I’d like to know a few more details about the anti-virus software e) It really is good news, and I’m sure that it’s only the beginning of our work in the Qatar market. DMB
Transcript of Handout Email English2
F&C Communications Training CourseFebruary 2013 – Instructor: David Berry
Topic: Writing openings & closings in emails
a) Review of general email tips: Write the letter next to the matching tip.
Tip Title of tip1 __4__ One subject per email a) Mechanics2 _____ Briefly summarize your message b) Subject line3 _____ Don’t ignore spelling, punctuation, capitals. c) Review4 _____ Always quickly review & edit. Read backwards. d) Subject5 _____ Use the same level of formality when replying. e) Attitude6 _____ Be positive in word choice. f) Sentence length7 _____ Write short, simple sentences. g) Level of formality
b) Opening & closing: Write the letter (email openings) next to the matching number (email endings).
Beginnings Endings___1 I am writing with regard to your recent email. We regret to inform you that there are no remaining transformers that you asked for.
a) Anyway, thanks again for inviting me, and I’m really looking forward to it. Do you want me to bring anything?
___2 Thanks so much for the new assignment. It’s exactly the assignment I need to further my career. I’m really looking forward to starting on it.
b) You know you can count on me if you need any support. I’ll call you to see how things are.
___3. Asma, I’ve just read your email. I’m so sorry to hear about what happened.
c) Should you need any further info about transformers, we will be happy to assist you.
___4. Sorry, I can’t make it to your meeting at the conference centre, as I’m away on that day.
d) I look forward to receiving this info as soon as possible.
___5. I am mailing this via the “Contact Us” link on your website. I’d like to know a few more details about the anti-virus software that’s located on the site.
e) It really is good news, and I’m sure that it’s only the beginning of our work in the Qatar market.
___6. I am writing with reference to our order number GH67. The goods arrived this morning, but you only sent 200 pieces instead of the 300 that we ordered.
f) Please deal with this matter urgently. I expect a reply from you by tomorrow morning at the latest.
___7. Yes! Great! I’d love to come to the surprise birthday party for the director.
g) Thanks again for the new assignment, and give my regards to your new team.
___8. I’ve just heard from Ibrahim about the Doha contract. It’s fantastic news – but we need to work on the details and follow-up.
h) Anyway, sorry again that I can’t come. I hope you do well at it. We can meet up soon to go over the meeting minutes.
DMB
c) Matching: Read the following sentences. Decide whether they are beginnings or endings. Then decide whether they are formal, neutral or informal.
Location Formality1 The computer network will be shut down for
maintenance at 5pm on Wednesday.Beg / End For / Neut / Inf
2 Oh, yes – I’ll be back in the afternoon. Can you cover my meetings for me?
Beg / End For / Neut / Inf
3 I look forward to receiving your advice on this matter. Beg / End For / Neut / Inf4 What a surprise – how nice that those housing units were
handed-over early this time.Beg / End For / Neut / Inf
5 Bye for now. See you soon. Beg / End For / Neut / Inf6 I hope that everything is okay, but do not hesitate to
contact me if you need any clarification.Beg / End For / Neut / Inf
7 Please find attached my report, as promised in Friday’s meeting.
Beg / End For / Neut / Inf
8 We are writing to you to advise you about changes in our price list.
Beg / End For / Neut / Inf
9 Just a quick note to say I learnt a lot from the seminar. Beg / End For / Neut / Inf10 Anwar and I have been talking about your proposal. It
looks like we won’t be able to accept it. I’m really sorry.Beg / End For / Neut / Inf
11 If you’d like any more details, just let me know. I’m away all next week but Mosa is dealing with this in my absence.
Beg / End For / Neut / Inf
d) Function: Look back at the examples in exercise C. Find:
Function1 Emails written to
someone unknown of little known
2 Emails written to colleagues, maybe sent to several people
3 Emails written to a close colleague
4 Emails written to a very close colleague
DMB
