Hallmarks of leadership p. k. mitra

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HALLMARKS OF LEADERSHIP P. K. MITRA MANAGER – MARKETING SERVICES EURODRUG LABORATORIES, INDIA

Transcript of Hallmarks of leadership p. k. mitra

Page 1: Hallmarks of leadership   p. k. mitra

HALLMARKS OF

LEADERSHIP

P. K. MITRAMANAGER – MARKETING SERVICESEURODRUG LABORATORIES, INDIA

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Over the years, many authors, leaders have written about the importance of strong leadership in business and the essential qualities a leader must have.

These qualities are timeless, and they are especially important when times get tough. In the face of difficult challenges, great leaders do not retrench. Just the opposite – they step up.

Good professional organizations have always institutionalized and perpetuated a great culture and excellent leaders !

In fact, it is the leader who builds such company and company provides that conducive environment ….. They are complimentary to each other

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CREATIVE ENVIRONMENT• A creative & dynamic organization provides excellent growing environment including the training, the retention of talent and the creation of work force that is continually learning.

• Every reflects a culture of character and integrity, which comes from fostering an open environment, where people speak their minds freely, to treating people with respect – at all levels, from the CEO to clerks in the mailroom – to setting the highest standards combined with recognizing and admitting mistakes.

• Leadership is an honor, a privilege, when leaders make mistakes a lot of people can get hurt, being true to oneself and avoiding self-deception are as important to a leader as having people to turn to for thoughtful, unbiased advice.

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• Good people want to work for good leaders & in the good spirit.

• Bad leaders can drive out almost anyone who’s good because they are corrosive to an organization;

• Since many are manipulative and deceptive, it often is a challenge to find them and root them out.

CORROSIVE EFFECTS

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The Great Author Dave Carpen writes about the Hallmarks of a True Leader which moves

the organization always in the right directions:

• Discipline• Fortitude• Hugh Standards• Ability to face facts• Openness• Moral building• Loyalty• Meritocracy & Team-

work• Fair Treatment• Humility

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1. DISCIPLINE

• Holding regular business reviews, talent reviews and team Meetings & constantly striving for improvement, in the forming of character in the life of a leader, discipline is an essential element.

• Leadership is like exercise; the effect has to be sustained for it to do any good, discipline means having the vision to see the long term picture and keep things in balance.

US President Harry S. Truman once said:"In reading the lives of great men, I found that the first victory they won was over themselves ... self-discipline with all of them came first.”

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2. FORTITUDE

• This attribute often is missing in leaders: they need to have a fierce resolve to act. It means driving change, fighting bureaucracy and politics, and taking ownership and responsibility.

• Steve Jobs once said: In an organization, a great leader best displays his or her fortitude not by the bold risks taken and aggressive programs implemented, but by the honesty with which he or she delivers feedback to his or her staffers.

• Execution is the missing link between goals and achievement, the only difference between the leading company and its nearest competitor is the ability to execute, great deal of fortitude the leaders of that company show.

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3. HIGH STANDARDS

• Abraham Lincoln said: “Things may cometo those who wait ... but only the things left by those who hustle.”

• Leaders must set high standards of performance all the time, at a detailed level and with a real sense of urgency, and must compare themselves with the best.

• True leaders must set the highest standards of integrity– those standards are not embedded in the business but require conscious choices.

• Such standards demand that we treat customersand employees the way we would want to be treated ourselves or the way we would want our own mother to be treated.

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4. ABILITY TO FACE FACTS• True Leaders report accurate and all relevant facts

only, which benefit the team, with full disclosure and on one set of books.

• Take a neutral approach to ideologies and theories, practices evidence based management not what is in vogue.

• Celebrate communities of smart people and collective brilliance, not lone geniuses, emphasizes the virtues, drawbacks and uncertainties of research and proposed practices.

• Use success and failure stories to illustrate practices supported by other evidence, having humility about eaveryone’s knowledge.

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5. OPENNESS

• Leaders debate the issues and alternative approaches, not the facts. The best leaders kill bureaucracy – it can cripple an organization

• Get out in the field regularly so as not to lose touch, anyone in a meeting should feel free to speak his or her mind without fear of offending anyone else.

• Kazutada Kobayashi, president and CEO, Canon India, syas: “ I believe in nurturing, listening and progressing with my staff and hence, they become my followers, if I am wrong at times, I admit my mistakes too openly”.

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6. DETERMINATION• An effective leader makes sure

all the right people are in the room – from Legal, Systems and Operations to Human Resources, Finance and Risk.

• Persistence and determination are omnipotent, back in 1995, Steve Jobs added: “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance”.

• “An invincible determination can accomplish almost anything and in this lies the great distinction between great men and little men.” - Thomas Edision (GE)

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7. MORALE BUILDING

• “High morale is developed through fixing problems, dealing directly and honestly with issues, earning respect and winning. It does not come from overpaying people or delivering sweet talk, which permits the avoidance of hard decision making and fosters passive-aggressive behaviors.” – Jammie Dimon

• “ Leaders build morale in individuals by noticing the small, positive contributions they make, call it nitpumping as opposed to nitpicking. Morale builders pump others up rather than picking them apart. “ …. John Maxwell

• “ Nitpumping begins by seeing the contributions others make. The good we see must get to the say level. In order to build morale, our leadership team needs to do some nitpumping. “ – John Maxwell

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8. LOYALTY & TEAMWORK

• Loyalty should be to the principles for which someone stands and to the institution: Loyalty to an individual frequently is another form of cronyism, Leaders demand a lot from their employees and should be loyal to them – but loyalty and mutual respect are two-way streets.

• Loyalty to employees means building a healthy, vibrant company; telling them the truth; and giving them meaningful work, training and opportunities. If employees fall down, we should get them the help they need.

• Teamwork is important and often code for “getting along,” equally important is an individual’s ability to have the courage to stand alone and do the right thing.

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9. FAIR TREATMENT• The best leaders treat all people properly and

respectfully, from clerks to CEOs, and ensure that everyone helps everyone as collective purpose is to serve clients.

• When strong leaders consider promoting people, they pick those who are respected and ask themselves, ”would I want to work for him ? would I want my kid to report to her ?”

• Everyone does not deserve to be treated equally, what they deserve is fair treatment.  We do people a disservice if we don’t treat them in a manner their actions deserve.

• “ When I began treating people fairly but not equally, my top performers excelled and my lower performers got better, or they left.” - Dave Anderson

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10. HUMILTY

• Leaders need to acknowledge those who came before them and helped shape the enterprise – it’s not all their own doing. There’s a lot of luck involved in anyone’s success, and a little humility is important.

• Humble leaders are more effective and better liked, according to a study forthcoming in the Academy of Management Journal, such leaders model how to be effectively human rather than superhuman and legitimize "becoming" rather than "pretending.“

• "Leaders of all ranks view admitting mistakes, spotlighting follower strengths and modeling teachability as being at the core of humble leadership," s ays Bradley Owens, Asst prof. of Uni Buffalo School of Management

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LEADERSHIP – WHAT WORLD SAYS:

• A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. —Lao Tzu

• Leadership is the capacity to translate vision into reality. —Warren Bennis

• Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. —Jack Welch

• He who has never learned to obey cannot be a good commander. —Aristotle

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P.K.MITRAMANAGER-MARKETING

SERVICESEURODRUG

LABORATORIES-INDIA