Chuck HalfCity Innovation & Performance Manager - PittMAPSOffice of Mayor Luke Ravenstahl512 City-County Building,  414 Grant StreetPittsburgh, PA 15219412.255.0819 -office412.287.2650 - mobilechuck.half@pittsburghpa.gov

PittMAPS - one-stop-shop for essential data, reports and statistics related to City services. Access a wide

variety of performance-related information on the operations of City Departments, including the City's 311

Response Line.

Did you know that the public can review monthly performance indicators related to day-to-day

operations of every City department?

http://www.pittsburghpa.gov/pittmaps/mfr.htm

Changing public discourse and actions from Potholes to Business

896,919

1,465,475

457,117

602,285

572,166

589,048

320,402

241,629

578,955

247,659

403,315

415,051

527,959

298,429

0 500,000 1,000,000 1,500,000

Detroit (.27)

Philadelphia (.40)

Cleveland (.54)

Charlotte (.67)

Seattle (.73)

Boston (.90)

Pittsburgh (.93)

Jobs and Population in Major U.S. Cities2004 Employment in City 2004 Population in City

25% County’s 1.4 million people live in Pittsburgh Allegheny County = 129 other municipalities + Pittsburgh

Changing public discourse and actions from Potholes to Business

• Useful Data for Stakeholders/Transparency– Every week 30 sub-department level managers

receive weekly performance reports– “Analytical” Reports for Regulatory Agencies – “Custom” Reports for Departments

• “Open Data Movement” Legislate or Not?• Collaboration and Sharing Challenges

4

Non-Profit PartnershipsPittsburgh Today and PNCIS

Economy / Job Growth

Total nonfarm jobs for August 2012 in the Pittsburgh region was 1,160,200. Over the four-year period from August 2008 to August 2012, the Pittsburgh region gained 12,600 nonfarm jobs. These figures show that the region is recovering from the recession and performing comparatively stronger than all of our benchmark regions. In the nation, only Houston and Austin gained more jobs.

5

Non-Profit PartnershipsPittsburgh Today and PNCIS

…unfortunately, absentee landlords are the ones taking advantage of the bargains. (properties sold between 2005-2007)

Weekly Code Enforcement SupervisionBureau of Building Inspection

Weekly Customer Service SupervisionPublic Works Department & Animal Control

Weekly DistributionTableau Server

If we bottle the water, and serve it up, will the supervisors drink it?

Regulatory “Analytics”

Departmental “Reports”

Stakeholder Transparency

Open Data MovementLegislate Transparency or Not?

• Ordinance supplementing the Pittsburgh Code of Ordinances, Title I, Administrative, Article One, General Provisions, by adding a new Chapter, “Chapter 109: Public Accessibility to Municipal Data Sets.”

• Chapter 109: Public Accessibility to Municipal Data Sets.

• § 109.01 - Legislative Intent. It is in the best interest of city that its agencies and departments make their data available online using open standards. Making city data available online using open standards will make the operation of city government more transparent, effective and accountable to the public. It will streamline intra-governmental and inter-governmental communication and interoperability, promote efficient solutions for government, advance innovative strategies for social progress, and create economic opportunities.

• Lack of “eyeballs” and hits at PittMAPS City Website

• “Right to Know” requests• Data Sets and Homeland

Security• FBI Inquiries for site

visitors• Codathon / Hackathon

Organizational Culture ChangeCOLLABORATION

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Generic CollaborationsTwo-Way Problem Solving for Communities