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Matakuliah : J0084 / Introduction to Management and Business

Tahun : 2007Versi : 1 / 3

Pertemuan 13 (Thirteenth Meeting)

Understanding Groups and Teams

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Learning Outcome

Student should be able to show the importance Of empowering subordinate in an effective group

to achieve specific goals -> C3

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Learning Outline

• Understanding Groups• Explaining Work Group Behavior• Turning Groups into Effective Teams• Current Challenges in Managing Teams

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1. Understanding Group

a. What Is a Group

b. Stages of Group Development

1) Forming2) Storming3) Norming 4) Performing5) Adjourning

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Stages of Group Development

Prestage I Stage IForming

Stage IIStorming

Stage VAdjourning

Stage IVPerforming

Stage IIINorming

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2. Explaining Work Group Behavior

Performingand

SatisfactionGroup

Processes

ExternalconditionsImposed onThe group

GroupMember

Resources

GroupStructure

See detailClick here NEXT

GroupTasks

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6) Group Cohesiveness

5) Group Sizes

4) Status System

3) Conformity

2) Norms

1) Roles

Group Structure:

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Group Processes:

2) Conflict Management

1) Group Decision Making

a) Traditional view of conflictb) The human relations view of conflictc) The interactionist view of conflict

Three different views regarding conflict:

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Group Tasks:

Complex

Simple

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Advantages of Group Decision Making:

1) Generate more complete information and knowledge2) Generate more diverse alternatives3) Increase acceptance of solution4) Increase legitimacy

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Disadvantages of Group Decision Making:

1) Time consuming2) Minority domination3) Pressures to conform4) Ambiguous responsibility

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IncreasedCreativity

Technical for Making More Creative Group Decision

Nominal GroupTechnique (NGT)

ElectronicMeetings

Brainstorming

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3. Turning Groups Into Effective Teams

a. What Is a Team

b. Types of Teams

1) Problem solving team2) Self-managed work team3) Cross-functional team4) The virtual team

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c. Creating Effective Teams:

Clear Goals

Relevant Skills

Mutual Trust

Unified Commitment

Good Communication

Negotiating Skills

Appropriate Leadership

Internal and External Support

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4. Current Challenges in Managing Teams

a. Managing Global Teams

1) Group Member Resources in global Teams

2) Group Structure

3) Group Processes4) Manager’s Role

b. Understanding Social Networks