HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT … · An emergency shelter rotating between halls was...

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

Transcript of HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT … · An emergency shelter rotating between halls was...

HACKNEY WINTER

NIGHT SHELTER

ANNUAL REPORT 2012

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

Hackney Winter Night Shelter (HWNS) started 18 years ago as the response of local churches to the number of rough sleepers on the streets. An emergency shelter rotating between halls was started, run by volunteers among the congregations. Since then, we have grown and the number of our guests has increased to 25. No hall can accommodate so many, so we now run dormitories in other halls to which up to 10 guests, after supper, are transported for bed and breakfast. HWNS has always been led and run by volunteers. They are vital to the way we work, bringing a unique energy and warmth of welcome. We offer hospitality to guests who will become our friends. Rotating the shelter from hall to hall gives local volunteers an important sense of ownership. As well as meeting our homeless guests, they work alongside their neighbours building up the local community. Our volunteers are encouraged to develop their skills through the training we offer. Guests relaxing after supper

Each night of the week has a coordinator, and together they form the Core Group, which is responsible for the day-to-day running of the Shelter. They all agree to work to common standards, but each venue has a different flavour, and the responsibility for running the Shelter each night lies with that venue’s coordinator/s. While the Shelter is open, we are in daily contact by email. Meetings are held each month from September to April, and after the Shelter has closed, we have a Day Conference to reflect on the past winter and to plan for the future. We now operate a telephone booking system run by the Link Worker, who books each guest in, and can often find alternatives for those we cannot help.

We number over 500 volunteers, from all walks of life.

They come to prepare the hall, or welcome, cook, wash-up, stay the night, cook breakfast, clear the hall, and take the laundry away. They make as big or as small a contribution as they wish. We have a great many who want to help in the evenings, but as always, we struggle to find enough volunteers to stay overnight.

Preparing supper on Thursday

HACKNEY WINTER NIGHT SHELTER is a grass-roots project run by local volunteers in halls provided by a network of

Hackney churches, with the support of the Hackney Doorways charity. From 1 January to 31 March each year, the Shelter operates in different halls each night of the

week. Volunteers from the host church, local faith groups and the wider community offer a warm welcome, a hot meal, bed and breakfast to up to 25 guests. Our Link

Worker, together with Support Workers from the homelessness charity Thames Reach, provide expert advice and information. This additional support helps our guests to

break away from a homeless lifestyle and move into longer term sustainable accommodation

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

WINTER 2011/12

In October, we were sad to see Paul Sorenson, our Link Worker, leave us. It was his initiative that put in place our booking system, and in 2009, he worked voluntarily to set it up, manning the phone each day for three months. We were then able to raise funds for a paid Link Worker, a post he held till October 2011. He showed great initiative and verve, forging links with both local and national bodies. His experience and ideas dramatically changed how we run the Shelter, and we shall always be grateful for his time with us

After a quick recruitment drive, on 1 December, Dafydd Viney was appointed as our new Link Worker, just in time to learn the ropes and take on the responsibilities of supporting our guests. He came with a wealth of knowledge about housing and Hackney, but only had a very short time to accustom himself to the Shelter and his new job. Within days of starting, his first official duty was to receive a cheque from Tesco for £1500, £500 from each of the contractors of the new store, and £500 from Tesco itself.

Receiving the cheque

We started last autumn with an Open Meeting, where we described how the Shelter operates, our ethos, and our future hopes. It was well attended and a strong group of new volunteers joined us. Our thanks to Josh Zvimba for the use of St Mark’s hall. We then held a one day Training Day in November, again at St Mark’s. There were sessions on the causes of homelessness, mental health, substance abuse, and handling difficult situations. Fifty five volunteers participated, both old hands and new recruits, and it was voted a great success As has become tradition, we opened early on 30 December as Crisis at Christmas closed, so as not to leave our guests on the street over the gap until our official opening on 1 January. St Mary’s hall opened 24 hours a day, manned by teams culled from every venue. Our thanks to St Mary’s for the use of the hall and to Helena Stokes for coordination. Fifteen guests were picked by our Link Worker and the Support Workers, and were ferried to St Mary’s. Some arrived with an enormous amount of luggage which we had not anticipated, and which dogged us for the first few weeks the Shelter was open. Many of the guests were happy to stay for breakfast and return for supper in the evening, so next year, we have plans to open the main Shelter as normal from 30 December. We intend to open the Shelter earlier next winter, on 1 November, as the weather gets cold, and plans for this are progressing well. We have offers to use 5 new halls, and one of our present ones has agreed to open for the extra two months. We still seek a venue for one night. We shall then be able to offer shelter for 5 of the coldest months. A massive volunteer recruitment campaign is under way.

Explaining how the shelter works

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

HACKNEY DOORWAYS

Hackney Doorways is our charity – it exists to support the Night Shelter. As the Night Shelter grew as an organisation and we wanted to start employing a Link Worker and raising more funds, we were advised that it would be easier if we operated as a charity. So we set up Hackney Doorways. As a formally constituted and registered charity, we have to submit reports and accounts to the Charity Commission and Companies House. However, it does make employing workers simpler and many grant-giving bodies (from whom we get much of our funding) will only give money to registered charities. Hackney Doorways is run by 7 Trustees. All the Trustees are volunteers who are also involved in running the Night Shelter on different nights, so we are quite a busy group! We regard Hackney Doorways as running the Night Shelter in partnership with the local churches. The churches provide halls, volunteers and cover day-to-day running costs for their night of the week. Hackney Doorways employs our Link Worker, organises volunteer training, raises funds for salaries and equipment, and helps to coordinate between the churches. However, it’s not always that simple – some churches can offer their hall but have few volunteers and cannot pay for running costs. In these cases, Doorways has helped to find volunteer coordinators, and picked up the shelter running costs. The last year has been particularly busy for Hackney Doorways. Our former Link Worker, Paul, resigned at the end of October last year, meaning that we had a race to recruit a new Link Worker in time for the Night Shelter opening in January. We were very fortunate to find Daf, and that he was able to start working for us at the beginning of December, giving him some time to familiarise himself with our organisation before the hard work of running the Night Shelter started. Even while the Night Shelter was operating last winter, we have been thinking ahead to next winter, and making plans for how the Shelter could open in the autumn. That means getting more churches involved and making sure they have the right equipment, recruiting and training more volunteers, raising more funds and quite possibly employing another Link Worker to share the work with Daf.

We have ideas for other projects to develop our work in the future. We would like to provide ongoing support for former Night Shelter guests who have moved into accommodation, not only through our Link Worker, but also by starting a Befriending Scheme and an occasional Supper Club. There is a lot to do. If you would like to help, please get in touch. We particularly need people with management or fund-raising experience who could get involved.

Jonathan Gebbie, Chair of Trustees, Hackney Doorways

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

OUR FINANCES

Treasurer’s Report as at 30 April 2012 Our financial year runs from 1 July until 30 June, so this report is a preliminary statement only. The final accounts for the year ending 30 June 2011 have been included for reference. 2012 2011 Income

Grants 47,252 50,773 Donations 11,892 12,058 Other 59 78

Total Income 59,203 62,909 Expenditure Night Shelter Support Workers * 13,000 10,000 Heating * 9,240 7,700 Operating Expenses 706 1,980 Equipment 237 972 Training 125 163 Administration --- 129 Link Worker 30,358 33,020 Assistance Fund 589 4,834 Insurance 462 461 Consultancy costs --- 144 Administration 732 786 Sundry expenses 318 --- Total Expenditure 55,767 60,189 Net Movement 3,436 2,720 Amount brought forward 65,625 62,904 Total funds carried forward 69,061 65,625 Our accounts do not take into account, the costs of the hosting venues, nor the contributions made in kind by our volunteers. It would be difficult to put a figure on the value of the effort that the volunteers out into running the Night Shelter. Many of our cooks do not submit expense claims for the food they supply, and although it does not appear in the formal accounts, we acknowledge the contributions made by all our volunteers. Merchant Taylors 10,000

Wates Foundation 10,000 South Hackney Parochial Charities 14,236 West Hackney Parochial Charities 10,516 Hackney Parochial Charity 2,500 We have also received a number of very generous donations from individuals and organisations. Going forward, the Charity intends to increase its own efforts in raising money directly within the community through events and through identifying new sources of funds. Julie Baker, Treasurer * Budgeted amounts

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

OUR NIGHT SHELTER VENUES

For the first time in years, we were able to host the shelter in the same 14 halls as the previous year. No searching the streets for suitable places. No twisting the arms of church leaders. What a joy, and worry removed. The teams running each night are very varied. Some are predominantly manned by parishioners of the church which owns the hall. Others are made up of people living in the nearby streets. One night is run by 6 different coordinators and another by 3 different teams. However, we all subscribe to the same ethos, the same rules and offer the same atmosphere of safety and calm. We are very grateful to the church leaders who give us their halls free of charge. We do however give a grant to each towards the costs of heating

Nearly ready on Wednesdays Nearly ready on Thursdays

SHELTER VENUES Sunday St Michael & All Angels C of E, with St John the Baptist RC Dormitory: New Testament Church of God Monday St Anne’s Hoxton C of E, St John the Baptist C of E and St Monica’s RC Dormitory: St Olave’s Woodberry Down C of E Tuesday Our Lady of Good Counsel RC Dormitory: St Matthias C of E Wednesday St Mary’s Stoke Newington C of E Dormitory: St John at Hackney C of E Thursday St Paul’s Stoke Newington C of E Dormitory: Stoke Newington Baptist Church Friday St Matthias C of E, Tiff’s band, St John of Jerusalem C of E, Calvary Church

of God in Christ Dormitory: St Leonard’s C of E

Saturday St Mark’s Dalston C of E and Tiff’s 2nd band Dormitory: Open Doors Baptist Church with New Testament Church of God (Underlining denotes main shelter venue) A As

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OUR GUESTS

Fifteen guests were chosen from Crisis at Christmas by the Support Team to come to our New Year Shelter, and a further 10 joined them as we opened the main shelter. Seventy six guests stayed with us, of whom 13 were women, and we provided 2191 beds and breakfasts and considerably more suppers. This is because guests who find accommodation like to return and see their friends and keep at bay the loneliness they sometimes feel when first accommodated. Following on our experience in 2011, the guests who came had multiple problems, including lack of identity papers and unofficial immigration status. Government cuts to housing benefit made accommodation more difficult to find and private landlords were harder than ever to identify. The Support Team beavered away and found housing solutions for 45 of our guests. It shows how intractable some peoples’ problems are that we welcomed back several people who had stayed with us in previous years. This is fun for volunteers to see old friends return, but a great sadness that for some problems continue to dog their hopes of finding a home.

Welcoming back an old friend

Quiet after supper

We were much saddened by the death of one of our guests. His life touched each one of us, and his death diminished us all, leaving us, guests and volunteers, bewildered and distressed. In May last year, another of our guests died in a Croydon hospital far from his homeland, but visited by our Link Worker. At the End of Shelter service, a candle is lit for each of the guests who stayed with us.

One thing that struck me this year was the regularity of visits from guests who had been settled into their own places - and I don't think they were just looking for a free meal! I think people missed the friendship and community of the shelter and so wanted to pop back. Particularly on our final evening there were a number of folk who popped in really just to say another "Thank you" before the shelter closed. John – coordinator

It is hard to put all this into words but I will try. It is not the food; it is not the bed in a safe place. It is the compassion, the care, the love, the interaction with everyone that makes these places very special. This experience will never leave me for as long as I live. My heartfelt love and thanks to everyone involved in the night shelters. John - guest

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OUR GUESTS – their stories SARA Sara had just started to sleep on the streets when she was seen by the Street Rescue outreach team and moved in to the shelter as soon as a space became available. She had been through a very difficult time and had been forced to leave her flat. Sara was nervous when she first came to stay with us but responded well to the safety and friendliness of the shelter environment and soon came out of her shell. She made several friends among the other guests and was a well-liked person at the shelter. We were able to provide some stability for her and she told us that she was far less anxious after staying with us for while. When it came time for her to move on she was very worried about it – we spoke about how she felt when she first came to us and she agreed that she'd probably get used to her new place soon. After moving out Sara returned to visit us from time to time and although she had some problems in her first few weeks away from us she is now settling in well in her new home.

ROBERT Robert was referred to the shelter while sleeping rough in Hackney but it took a few days before a vacancy came up for him. During that time I was contacted by several different agencies, all of whom had known Robert for some time and were very keen to find accommodation for him as soon as possible. Robert had spent years in prison for crimes committed to buy drugs. After being released this time he had decided that as he was getting older and his health was deteriorating he had had enough. He remained drug free while sleeping on the streets which surprised and impressed those who knew him, and he maintained this while at the shelter. Robert used his time at the shelter to get back in touch with his family and to sort out some longstanding benefits problems. He moved into temporary local authority accommodation when the shelter closed and will hopefully be moving into longer term supported housing in the near future.

KEVIN Kevin had barely said a word to the outreach workers who had seen him on the streets for the past year, except to say he didn’t need their help. When they talked to him about the shelter they did so more in hope than expectation. Kevin, never one to do the expected, surprised them by saying that he’d give it a try and shocked them even more by settling straight into the routine of the shelter. Adjusting to life indoors after being on the streets can take time, but from the start Kevin enjoyed the warmth of the atmosphere and the company of volunteers - especially when he beat them at draughts. Kevin told us he’d been on the streets for “a couple of years” – when we dug a little deeper we found out that he last had accommodation 15 years ago. Kevin moved on to a hostel after spending a month with us, but the pressures of living a more formal lifestyle proved too much and he left after a few days to sleep rough at his old patch. He was disheartened by this and came to the shelter one night to complain about the hostel. After having his say, he stayed for some food but refused all offers to stay the night. Kevin continued to visit us occasionally, always eating with us but leaving shortly afterwards until one day, when the time was right for him, he said that he would consider staying with us again. He was booked back in the next night. This time we made sure there would be more support in place before he moved on. Kevin moved in to a hostel shortly afterwards and as I write this one month later he’s still there.

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

OUR VOLUNTEERS

This year, we did not make a conscious effort to recruit volunteers, but 142 applied to join us, mostly through our website [hwns.org.uk]. The vast majority are women between 25 and 40 and want to volunteer in the evenings. We continue to struggle to find volunteers to stay overnight, the prospect of going to work the following morning looming large. We’ll try next year to ask every evening welcomer to do just one night and so spread the load. On Sundays, we now have three generations of one family volunteering.

The contribution from the Muslim community on Thursdays has increased – not only do they provide delicious soup, but also assist in preparing the hall, and for the first time, young women came to help. We also continue to enjoy the help of members from the North London Progressive Jewish Community.

Before the Shelter opens on Thursday

In December we gave a presentation to the sixth form of Mossbourne Academy, and a band of young people from there came to prepare the hall on Sundays and Fridays. We also have teenagers making sandwiches as part of the Duke of Edinburgh Award scheme.

Serving supper on Wednesday

“About 2 years ago I was looking for a local volunteering opportunity that worked round my day job and 2 small kids - so ideally an evening but not every week. The Night Shelter had advertised in the local paper and seemed perfect - and the people I spoke to about becoming a welcomer were, themselves, very welcoming. Since then, I've been helping out on Wednesdays at St Mary's in Stoke Newington: the welcomer team prepare 15 beds with duvets; greet guests, with cups of tea and fruit; serve a delicious supper and pudding; then wash up. All of this in a peaceful, friendly atmosphere, where guests are treated as equals, we sit down to eat together, and where I've made new friends and met folk from all walks of life.

I had no doubt that the work of the Shelter, and of Hackney Doorways, was critical in these difficult times and being able to see first hand the support we can offer the guests proved that so clearly. I am so keen to continue to support the Shelter that I've just 'Liked it' on Facebook, followed it on Twitter, and joined the fundraising group, and hope to contribute to raising vital funds so that the Shelter can open for an extra two months next winter. I'll look forward to that, although it means our homelessness challenge persists”. Olivia - Wednesdays

Third generation serving supper

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OUR VOLUNTEERS “Of course I knew homeless people existed but had no experience of the complex needs and issues faced by homeless people. When I met Tigger, I knew instantly that HWNS was an extremely worthwhile cause. I worked regularly on Sunday and Fridays. The teams were great to work with and I felt honoured to be invited into the lives of the guests who welcomed me and treated me with the utmost respect. I looked forward to volunteering at the shelters and quickly formed good professional relationships with the guests.

Helping to get ready on Thursday

“I have to hold my hands up and say that even though I always saw myself as non judgemental upon meeting the guests I had to challenge my judgements and stereotypes of homeless people. I met some truly amazing men and women, from all walks of life, all ethnicities, religions and cultures. Listening to their life stories was fascinating and truly an eye opener. I will never again walk past a betting shop and shake my head at seeing the same people sitting there day after day, I have learnt from the guests that that’s where they go in the daytime to keep warm”.

Cooking on Wednesday

“I can now appreciate the amount of organisation that must go into the running of the shelters. Organising volunteers, food, beds, laundry, setting up, fundraising, cleaning are just a few of the tasks that the coordinators have to manage. Each shelter is run like a tight ship and all the guests are treated with the dignity and respect they deserve, the atmosphere is warm, welcoming and respectful. It’s great that local school children are also involved, they must learn so much from this experience. Tell your friends, families, colleagues, HWNS needs your help so that the most disadvantaged and vulnerable people in our community receive the help and support they need in order to have a better quality of life and some respite from sleeping rough” . Dina Amina – Fridays and Sundays

Guest v Support Worker at dominoes

I spent most of last winter with a plaster cast on my wrist – I was amazed by the solicitude shown me by all the guests. Now free of it, I have just met one of our ex guests whose first words to me were “how is your wrist?” His concern blew me away – I who have so much from he who has so little. Coordinator

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OUR SUPPORT TEAM – THE LINK WORKER

Daf Viney writes: I started as the Link Worker on the 1 December and had a little under a month to get up to speed. I’d visited a few night shelters in the past but as this was my first experience helping to run one I realised that there would be a lot to learn. The experience of many of our long term volunteers and the advice given to me by other shelters was enormously helpful, and a little under a month later it was time to be thrown in the deep end.

The shelter opened on the 30 December and we welcomed our first 15 guests who all came straight from Crisis at Christmas where they’d spent the preceding week. As there are few other services open over the New Year we stayed open 24 hours a day until 1January providing food, warmth and shelter. Enormous thanks are owed to Helena Stokes for coordinating the shelter for this period. Late afternoon on New Year’s Day saw us move to St Michael and All Angels where the guests and I received the first of the exceptionally warm welcomes we got used to as we moved from shelter to shelter over the next three months. After some initial problems with vast quantities of luggage, our guests quickly settled into the routine of moving from place to place each day.

This year we received well over 500 referrals to the shelter. As well as those who phoned the shelter themselves, there were referrals from over 90 different agencies. Seventy six guests stayed with us, 63 men and 13 women, which meant that around 85% of people who wanted to move in to the shelter, were unable to. Moving guests on proved more difficult than in previous years, especially at the start of the shelter, with private rented accommodation in particular being harder to find. This was frustrating for all involved but did mean that our guests developed strong bonds as they got to know each other better, and meant that a real community spirit was established at the shelter each evening. This wouldn’t have happened of course without the efforts of our volunteers, hundreds of whom spent their free time setting up the shelter, cooking the meals, welcoming our guests, staying up overnight and getting our guests off to a bright start the following morning. I have no idea how many unpaid hours were spent at the shelter, but even more impressive to me was the enthusiasm and kindness shown by our volunteers. As time went on more of our guests were able to find move-on accommodation. A special mention must go to Gavin from Hope Worldwide’s Two Step project who visited the shelter a few times and worked tirelessly to find our guests accommodation. Forty five of our guests found more stable accommodation, from hostels to shared social housing ,to their own flats. The end of March came around all too quickly and unfortunately many of our guests returned to the streets. Eleven of our guests had immigration problems and although we were able to support some of them around these issues and provide respite, in most cases there was very little we could do to assist with finding longer term accommodation.

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THE LINK WORKER cont We will continue to work with all our guests, and some have managed to find accommodation in the weeks after the shelter closed. Working at the shelter has been an amazing experience and seeing the daily interaction between guests and volunteers was constantly inspiring. The feeling of community that was established each evening was a pleasure to witness. Much of this was down to our guests, each and every one of whom I’d like to thank for creating the positive atmosphere that made the shelters a pleasure to visit. DAF VINEY

OUR SUPPORT TEAM – THAMES REACH

Debby Lawrence writes: This was the 5th year of the Thames Reach and Hackney Winter Night Shelter partnership.

Daf Viney, the HWNS link worker, and I were new to our roles. We met for the first time in the busy environment at CRISIS at Christmas as it was preparing for closure – soon afterwards with the help of Pete and Eric from Thames Reach and a volunteer from HWNS, we were able to transport our first guests to the New Year shelter. Pete who has worked in previous years at HWNS supported me early on. Kobby, John and Jakub provided the relief cover on the evenings that I did not work. Emily worked extremely hard to provide move-on for the London Street Rescue clients. Thanks are due to all of

the above as well as the line management support from Thames Reach and the London Street Rescue Team who showed me the ropes in the early days and supported my induction. Guest numbers were lower than previous years and a reflection of the complex needs of some individuals, as well as the limited options for guests who need to access private rented accommodation, but who do not have funds available for rent in advance and deposits. The recent Housing Benefit regulation changes for under 35s also had an impact as there is a huge demand now for shared housing and there is very little available. A total of 45 guests were provided with move-on accommodation. There were many successful outcomes and positive interactions with the guests, which not only focused on finding accommodation but also included acquiring identification documents, establishing benefits claims and registering with GPs. Daf built on his existing relationship with Gavin at Two Step who provided the majority of the private rented accommodation. There is a very high demand for accommodation through schemes such as Two Step and Gavin’s support of HWNS was invaluable, as was his tailored support to individuals.

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012 We had a total of 12 guests from Central and Eastern Europe. Jakub’s language skills were very helpful in providing support to these guests. The majority of this client group were actively seeking work and found mainstream private housing options unaffordable.

This year 11 guests had problems with their immigration status and were not eligible for benefits. Of this group many had extended stays at HWNS, as the move-on options were very limited. While there were not many positive housing outcomes for them, HWNS provided essential shelter and safety and all guests were able to use their stay to further their immigration status. I enjoyed my role at HWNS enormously and would like to thank Thames Reach and Hackney Doorways for the opportunity to contribute to this valued and much needed resource. I hope that both organisations will be able to continue this very meaningful and significant partnership. The success of HWNS is built on the dedication of its volunteers, as well as the core group’s meticulous year round planning. I would like to thank HWNS for providing me with warm welcomes at every venue, nice food and endless cups of tea! Huge thanks are also due to Daf Viney who supported me in my role enormously and helped provide additional housing options for a number of guests, as well as all of the other wonderful work that he did. Debby Lawrence - Thames Reach

Just two good mates after supper _____________________________________________________________________________________

HWNS AND THE LEARNING TRUST The Learning Trust was once again very generous to us. Under their Corporate Social Responsibility scheme, they paid for the printing of this Annual Report.

They also gave us transport for guests between main shelter and dormitory on four nights a week for three months. Again the driver was Steve Garner who so loyally helped us in previous years. He makes the journey fun and is much loved by the guests. It cannot have been easy to turn out on some of the horrid snowy evenings this winter to wait around collecting and depositing our guests at the dormitories. All, volunteers and guests alike send him our heartfelt thanks.

The Learning Trust bus welcoming guests

We should like to thank the Chief Executive of The Learning Trust for making

all this possible and his staff for making it easy for us.

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THANKS We at Hackney Winter Night Shelter depend on the generosity of its volunteers who give of their time, energy and enthusiasm, on the churches that make their halls available free of charge, and on its cooks, many of whom provide the food. We thank them for their great generosity. We wish to thank the following for their continued support towards the salary of the Link Worker Wates Foundation Merchant Taylors’ Company West Hackney Parochial Charity South Hackney Parochial Charities. We also thank Hackney Parochial Charities for their help towards our running costs, Help the Homeless for money to buy Starter Packs. We also depend on private individuals and organisations that generously donate to us and send them our heartfelt thanks Ann Flett Joy and Terry Cash Bishops Waltham Deanery KF and AH Hall Boarhunt PCC Laurie Elks Christine Lewis Maureen Passingham Dan McAteer- sponsored swim Nancy and Richard Turnbull Festival Chorus Our Lady of Good Counsel church Hackney Methodist church Ruth and Richard Veal Helen Edmondson Slimming World Holy Trinity Church Hoxton St Paul with St Marks church Jennifer Best Stoke Newington Quakers Jiyan Zora Tesco Morning Lane J M Higgins Vivienne Jones And those who wish to remain anonymous. We thank the following for their donations to specific shelters: St John the Baptist RC church - cost of running Sunday shelter Harris family - laundry costs for Sunday shelter Sian Rees – cost of running Sunday Shelter And for the following for gifts in kind: The Learning Trust - transport/ printing of Annual Report St Mary’s Stoke Newington - use of hall for New Year Shelter St Mark’s Dalston – use of hall for Open Evening and Training Day Wholefoods Market - providing and cooking food for Wednesday shelter Azziye Mosque - soup for Thursday shelter Musa Jabber and his band – for help setting up Thursday shelter Mossbourne Academy Lower Sixth form – for help setting up Sunday and Friday shelters North East London Guides - socks for Sunday shelter St Matthias vicar and ladies – breakfast food for Tuesday shelter Dalston WI – weekly fruit delivery for Sunday shelter Omers Worldwide – fruit for New Year Shelter Sunshine Laundry - reduced rates for Sunday shelter Ital Laundry - reduced rates for Wednesday shelter Calling London - for 25 winter coats White Goods - for the transport of a sofa to a guest’s new flat WI fruit bowl Kontakt – for haircuts on Wednesdays St Elizabeth RC and St Bartholomew Stamford Hill primary schools - Harvest Festival goods

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WOULD YOU LIKE TO HELP?

VOLUNTEERING

This year, with the Shelter opening from 1 November we shall need loads more volunteers. If you already volunteer, you may want to do more and earlier. The evening slot of welcoming guests is the most popular, so please give a thought to offering the odd overnight as well. Jobs include: Preparing the hall 6pm to 8pm Cooking the supper 6pm to 9pm in kitchen or can be done at

home and brought in Make sandwiches done at home and brought in Welcome guests 7.30pm to 10pm Stay overnight 10pm to 8am Make breakfast 6.30am to 8.30am Clear up the hall 7.00am to 8.30am Wash bedding during the week before the next shelter

To put your name forward, please email: [email protected]

MAKING A DONATION

Name (Mr/Mrs/Miss/Ms) ……………………………………………………………………….

Address ……………………………………………………………………………………. ………………………………………………………….. Postcode …………………. Tel: ………………………………. Email ………………………………………………….. My gift of £ ………….. Gift Aid: we can reclaim 25p tax for every £1 donated by UK taxpayers if you fill in this Gift Aid declaration: Please tick the following boxes if appropriate I am a UK tax payer [ ] I would like Hackney Winter Night Shelter to reclaim Tax on this and subsequent donations [ ] I have paid an amount of income tax or capital gains tax equal to the tax that Hackney Winter Night Shelter will reclaim on my donation. [ ] Signature ………………………………………….. Date ……………………….. Please return this form to: Hackney Winter Night Shelter, c/o 53 Mapledene Road, London E8 3 JW You can also make a donation to support us online, via the Charities Aid Foundation at this web address: http://www.CAFonline.org/charityprofile/hwns THANK YOU

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HACKNEY WINTER NIGHT SHELTER ANNUAL REPORT 2012

ST MICHAEL AND ALL ANGELS – THE DEVIL’S DISCIPLES

Well, we start with Tigger, I guess she rules the roost, And if you’re in a hurry, she will give you a boost She’s 77 – and she’s full of jest Sprightly young Tigger –she is one of the best Next comes the Disciple – Julie is her name Don’t mention money – cos Treasury is her game Her laugh is contagious and it’s sweet as toffee Just don’t ask her to make you a cup of coffee Where we off tonight? We would often cry And when we found “Oh bloody hell why? It’s the devil’s disciples – but they are so nice And they made their curry - pity about the rice Three months of heaven - they would bid us goodnight And wake us in the morning – they would give us a fright Tigger with her plaster on – Julie waving the stick And us getting told off – just for taking the mick. “Put that bed back”, Tigger would often shout Julie right behind you, she’d may be give a clout But they’re sweet as angels and they are a mite funny Don’t mention Tigger’s driving and definitely don’t mention money To all the volunteers that I have sorely missed And all them lovely women - I know wanted to be kissed They give their time and effort, we thank them from our heart They made our lives a lot easier from the very start. Tom – guest

HACKNEY WINTER NIGHT SHELTER C/o 53 Mapledene Road, London E8 3JW Website: http://www.hwns.org.uk/ Hackney Winter Night Shelter is run by a partnership of Hackney volunteers and the Hackney Doorways charity Hackney Doorways is Registered Charity number 1139183

PRINTING OF ANNUAL REPORT – THE LEARNING TRUST

Photographers: Jeff Hubbard, John Taylor, Julie Baker